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The Banking team is focused on delivering resilient and agile money movement services that enable easy to use and reliable digital payment experiences.
Job Summary
As the Senior Product Associate within the Banking team, you must be a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction.
You must have senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills.
You must have experience with both controls and regulatory processes.
Job Responsibilities
* Drive end to end operations and controls management of Banking Payments products and services
* Coordinate as the single point of contact for coordinating production issues follow ups, customer and/or product group escalations
* Perform in-depth research and identify sources of production issues; in partnership with Product Owners ensure we have mitigants in place to prevent re-occurrence of the same issue
* Implement processes, controls, & risk frameworks to ensure all regulations and firm policies are met (i.e.
control testing, process management, correction cases, etc.)
* Proactively identify controls gaps in process and offer ideas for improvement in areas that require remediation or enhancement.
* Manage principal level interlocks with internal customers to ensure productive feedback, reduce impediments and continuously improve the engagement.
Required qualifications, capabilities, and skills
* 5+ years product leadership experience
* A background in process design, operations management, audit and controls
* Proven track record of managing a product in production and managing successful controls, including audits and regulatory reviews
* Comfortable in the weeds to identify, put guardrails around, and address issues in a timely manner
* Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
* Strong influencing and partnership / collaboration skills to drive cross-functional team
* Ability to productively work in a matrix management organization
* Positive, team-oriented attitude and inspiring leadership skills a must
Preferred qualifications, capabilities, and skills
* Financial Services experience ideally in Payments
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/o...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:40
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Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
Join us to lead innovative solutions and drive user engagement at JPMorgan Chase.
As a Vice President of Content Design in JPMorgan Chase, you will play a pivotal role in elevating user engagement through strategic content design.
By fostering inclusive and intuitive digital experiences, you will lead strategically important initiatives and drive innovative solutions to complex problems.
Collaborate with cross-functional teams to develop and implement content design strategies that enhance user experiences and foster customer engagement.
Your expertise in content design will contribute to the success of JPMorgan Chase's user experience design efforts.
Job Responsibilities
* Develop and implement content design strategies for multiple products and services, aligning with business objectives.
* Lead strategically important initiatives, driving innovative solutions to complex problems.
* Create and optimize content models and taxonomies to design intuitive and highly usable product content architecture.
* Collaborate with cross-functional teams to ensure narrative consistency and optimal content architecture.
* Champion inclusive language for a diverse audience, ensuring seamless, positive interactions throughout the customer journey.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience in content design, with a focus on fostering inclusive and intuitive digital experiences.
* Expertise in content architecture, organizing and structuring content to enhance user experience.
* Demonstrated expertise in written and verbal storytelling, crafting clear, engaging content.
* Experience leading strategically important initiatives and driving innovative solutions.
* Advanced technical literacy and deep understanding of content platforms and their impact on user experience.
Preferred Qualifications, Capabilities, and Skills
* Experience in user experience design, particularly in fostering inclusive and intuitive digital experiences.
* Strong collaboration skills, with experience working in cross-functional teams.
* Ability to drive customer experience and inclusive design efforts.
* Experience in the financial services industry is a plus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionar...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:39
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Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future.
We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.
As a Payment Lifecycle Analyst within the Payments Operations team at JPMorganChase, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework.
You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties.
Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals.
You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business.
Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.
Job Responsibilities
* Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
* Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
* Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
* Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
* Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.
Required Qualifications, Capabilities, and Skills
* Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management.
* Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
* Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills.
* Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
* Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.
Preferred Qualifications, Capabilities, and Skills
* Knowledge of ISO or Swift message processing or management.
* Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operati...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Highlands Ranch, US-CO
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:37
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Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions.
This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.
As a Payment Lifecycle Spec.
IV - USD Wire Investigations within the Payments Operations team at JPMorganChase, you will play a crucial role in the smooth transfer of funds between various parties.
Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions.
Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities.
This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job Responsibilities
* Execute high-volume payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
* Process payments for cash, trade, merchant, or commercial card transactions as well as customer accounts and verification, performing basic research, reviewing sanctions, fraud, fund controls, and client investigation.
* Identify, resolve, or escalate either procedural issues or operational errors that may arise during payments processing including upholding compliance and risk standards.
* Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.
* Detect and escalate potential fraudulent threats and help prevent financial and reputational damage to the institution.
* Contribute to process optimization initiatives including projects to identify inefficiencies, improve quality, and enhance the customer experience.
* Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience.
* Interface with other operations departments to research and resolve inquiries, including escalated matters.
* Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve or optimize payment lifecycle processes.
Required Qualifications, Capabilities, and Skills
* Intermediate knowledge of global payment processing operations or similar operations, including understanding of standard operating procedures and customer-specific instructions.
* Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work.
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:36
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Become an integral part of Commercial & Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Commercial & Investment Banking Corporate Sales, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and tod...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: South Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Zanesville, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Round Rock, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Vashon, US-WA
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:29
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:28
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives
* Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks
* Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it
* Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc.
* Evaluates information gathered from multiple sources and ensure consistency
* Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Customer obsessed and track record of driving measurable experience improvements
* Experience defining, measuring, and reporting on analytics and experimentation results
* Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:26
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:24
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JPMorgan Chase is seeking a highly skilled and experienced Vice President to join our Consumer & Community Bank Financial Control team.
As a Financial Controller - Vice President within the Consumer & Community Bank Financial Control team, you will lead and manage the financial control team supporting the Consumer & Community Bank line of business, ensuring accurate and timely financial reporting.
Job responsibilities:
* Oversee the implementation and maintenance of financial controls, policies, and procedures to ensure compliance with regulatory requirements and corporate standards
* Manage the reconciliation and substantiation processes for the general ledger, ensuring accuracy and completeness of financial data
* Collaborate with cross-functional teams to support strategic business and financial initiatives and provide insights into financial performance
* Analyze financial data to identify trends, variances, and opportunities for improvement
* Develop and maintain strong relationships with key stakeholders, including senior management, auditors, and regulatory bodies
* Drive process improvements and efficiencies within the financial control function
* Provide leadership, mentorship, and development opportunities to team members
Required qualifications, capabilities and skills:
* Bachelor's degree in Finance, Accounting, or a related field
* Minimum of 6 years of experience in financial control, accounting, or related roles, with a strong background in the banking or financial services industry
* Experience with reconciliation and substantiation of the general ledger
* Proven track record of managing and leading high-performing teams
* In-depth knowledge of financial control processes, regulatory requirements, and accounting principles
* Strong analytical, problem-solving, and decision-making skills
* Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
* Proven expertise as a project subject matter expert, with a demonstrated ability to successfully provide robust requirements and govern user acceptance testing
* Proficiency in financial software and tools, including Excel and financial reporting systems
Preferred qualifications, capabilities, and skills:
* MBA or CPA preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible ...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:23
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Are you passionate about leveraging data to influence direction, mitigate risk and optimize financial outcome? The Consumer and Community Banking (CCB) division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.
Within this division, the Analytics and Business Strategy Execution team leverages data to create competitive advantages and generate critical analytical insights to support strategic initiatives for Collections and Recovery Operations.
As a Quantitative Analytics Associate, in Collections and Recovery you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence.
You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals, identify opportunities and implement strategies through experimentation to enhance collections and recovery performance and effectively manage operational expenses for the organization.
Job Responsibilities
* Demonstrate robust data programming and analytical skills to efficiently collect, organize, analyze, and disseminate significant amounts of information with a high degree of attention to detail and accuracy.
* Monitor internal and external trends (customer/industry) and understand business drivers, underlying data and core operational processes to support strategic direction with independent and thoughtful insights.
* Leverage innovation, AI technology and design thinking to continually improve operational efficiency and resilience.
* Address issues with forward-looking solutions and collaborate across functions (Ops, Risk, Finance, Legal, Compliance, and Technology) to support design, testing and implementation of strategies to optimize return on investment and mitigate risks, amidst continuous change in an agile and demanding work environment.
* Interpret and present data clearly using narratives, visualizations, and context to convey insights and drive action.
* Become a subject matter expert and trusted partner to influence business direction and support operational success.
Required Qualifications, Capabilities, and Skills
* Beginner knowledge in statistics, finance, analytics, predictive modeling and machine learning techniques.
* Bachelor's degree in Statistics, Economics, Econometrics, Operations Research, Mathematics, Finance or equivalent quantitative field, with 1+ year of applied analytical experience in complex and large data environments.
* Proven experience with programming languages (SQL, SAS, R, Python, Alteryx), relational databases (Oracle/Teradata), and visualization tools (Tableau) to effectively collect, analyze, uncover and communicate meaningfu...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Mountain Brook, US-AL
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Oakwood, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:19
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Commack, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:19
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The Customer Experience (CX) Success Office is seeking aChannel Trends & Insights Customer Success Managerto guide a culture of client centricity through championing the voice of the client and influencing business roadmaps to solve top client problems that drive overall client satisfaction and advocacy.
Job Summary:
As the Vice President - Channel Trends & Insights Customer Success Manager on the Customer Experience (CX) Success Office team you will be working on a highly visible Wealth Management agenda that will influence the direction of the J.P.
Morgan Wealth Management business through influencing CX horizontal priorities our team sets.
In this role, you will gain exposure to consumer research, strategic insight generation, product development & agile, and design.
This role may require up to 25% travel.
Job Responsibilities:
* Modernization of CX reporting, including routine delivery of quarterly reports applying business context and industry leading CX frameworks and methodologies
* Discovery and grounding high-impact client problems to solve to drive Wealth Management CX objectives through hypothesis-led analyses of CX listening posts
* Influence CX roadmaps through consulting on annual CX targets, identifying critical CX OKRs and KPIs for the business to monitor, and analyzing listening post data quarterly to understand strategic levers to drive CX metrics - enabling our wider firm goal of delivering an exceptional client experience as measured by an NPS score of 70
* Refining collaborative Op Models with Channel teams, Data & Analytics, Design, Research, Product Owners, & other functional delivery partners to drive a client-centric culture
* Collaborating across the CX Success team and partners to ensure our CX listening posts and self-serve dashboards best reflect our Wealth Management channel strategies to measure, monitor, and inform CX roadmaps
* Experienced working with broad data sets to find strategic insights and takeaways
* Be intellectually curious and are comfortable consulting across a variety of functional areas and levels with different needs and objectives
* Effectively time manage on high-impact deliverables across different projects, partners, and insight discovery efforts
* Produce excellent, accurate executive level materials
Required qualifications, Skills, and capabilities:
* Strong analytical skills with proven ability to compile large amounts of information into clear, high-impact "so what's"
* Proven ability to understand the business problem and develop the best recommendation rooted in business impact
* Excellent organizational skills, keen attention to detail with the ability to multi-task, prioritize competing demands, be versatile and action-oriented
* Strong relationship-building and influencing skills
* Ability to recognize and respond well to changing priorities
* Ability to work strategically and collaboratively across d...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:18
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Become an integral part of the Consumer and Community team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Administrative Assistant in Consumer and Community Banking-Card Lending Services, you will possess structure, attention to detail, quality focus, high energy, and flexibility to support a high-paced organization.
In this role, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output.
Your daily routine will include interaction with various executive level internal clients across various lines of businesses.
You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job Responsibilities:
* Maintain complex and detailed calendars and ensure important deadlines are met
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects for offsite conferences and external events, including catering and transportation
* Process invoices and travel expense claims for team members.
Ensure all policies are followed and items are processed within the guidelines provided.
Act as a subject matter expert for policies and procedures
* Assist with staff on-boarding and off-boarding, which includes requesting equipment returns as well as real estate planning
Required qualifications, capabilities, and skills:
* At least five years of administrative experience, ideally supporting at the Executive Director level (or equivalent) or above
* Advanced ability to organize
* Tact and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office and other system applications
* Excellent telephone and zoom etiquette and ability to manage competing priorities i.e.
calendar management
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible rol...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:17
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Be a part of a diverse and talented team committed to driving a robust and comprehensive control environment.
Stay up to date on the latest Risk and Compliance related news and trends across the financial services industry and have the thought space to anticipate potential impact(s) on the Firm.
Be encouraged to think creatively, challenge the status quo, and deliver enhancements across a multitude of strategic objectives.
As the Vice President in the Control Management organization, you will lead strategic initiatives that span across Commercial & Investment Bank (CIB) Risk, Treasury & Corporation (CTC) Risk, and Corporate Risk.
You will have the opportunity to work with Risk stakeholders from various teams and have regular exposure to senior management.
You will also partner with other Line of Business, Corporate Function, and regional risk control management teams to bring a global perspective and coordinated approach to support the control environment.
Job Responsibilities
* Partner with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses, determine root cause of control breaks, and review actions taken to remediate issues
* Assist with development of Compliance and Operational Risk Evaluation (CORE) through participation in end-to-end process walkthroughs and deep dives with assigned business units
* Verify controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
* Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies.
* Coordinate senior management control meetings and prepare related materials.
* Oversee the governance function for business developed tools, such as User Tools and Intelligent Solution tools.
* Help stakeholders understand the firmwide policies and implement required controls.
* Coordinate periodic confirmation of inventories with stakeholders for their usage of various tools, such as User Tools, Estimations, Intelligent Solution tools, and etc.
* Act as a local leader be a people champion to promote an inclusive work environment.
Required qualifications, capabilities, and skills
* People Manager Skills - strong motivator and lead the team to execute team's objectives smoothly
* Control Mindset - knowledge of processes to develop and maintain a strong control environment, including the ability to analyse problems and find solutions
* Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
* Networking - strong interpersonal skills; strong collaboration and relationship building skills
* Work autonomously to affect chan...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:15
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If you are passionate about supporting initiatives and executing processes that enhance efficiency and the client experience, then a role as a Business Solutions Banker is for you.
As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice.
You will manage a portfolio of business or Not-for-Profit clients, and build relationships through providing financial education and innovative solutions with a focus on client experience.
Job responsibilities
* Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses
* Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals; identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; engage with clients through screen share tools to educate, guide, and assist the client with Chase online systems
* Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio
* Manage a portfolio of 225-275 high value business banking or Not-for-Profit clients by cultivating relationships to ensure a seamless client experience throughout Chase
* Understand the client's short-term and long-term capital needs to identify and manage credit opportunities up to $250,000
* Understand the client's cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.; understand and recommend ways to keep clients' funds and accounts protected
* Own client experience from end-to-end, engaging appropriate service teams to resolve issues; own the survey results for all assigned clients; and know when to escalate issues that require additional assistance or resolution
Required qualifications, capabilities, and skills
* Minimum 3 years' experience in a Business Banking Relationship Management or portfolio management role, or related business experience
* Maintain strong Zoom/phone-based and written communication skills with individuals at all levels internally and externally
* Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes
* Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client
* General ...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:14
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J.P.
Morgan Asset & Wealth Management offers premier investment management and private banking solutions, managing $4 trillion in client assets.
Asset Management provides comprehensive strategies across asset classes, while Wealth Management helps clients intentionally manage their wealth to achieve their goals.
Our teams build deep relationships to offer personalized financial planning and sophisticated solutions.
Leveraging cutting-edge technology and firm-wide resources, Wealth Management serves clients globally through J.P.
Morgan Private Bank and J.P.
Morgan Securities in the US.
The Supervisory Management Team supports the business in managing regulatory obligations and operational risk.
Job Summary
As an Online Investing Supervisory Manager in the Supervisory Management Team, you will exhibit diligent leadership and proactive operational expertise.
You will review and execute supervision tasks and initiatives, developing and implementing organizational strategies.
You will liaise with digital project and program management teams, partnering with stakeholders across Compliance, Risk, Controls, Operations, and Technology.
Your role will involve executing process changes and leading efforts to identify process improvements, serving as a point of escalation for stakeholders and the broader team.
Job Responsibilities
* Monitor Online Investing accounts to ensure compliance with Written Supervisory Procedures.
* Partner with business units to identify and analyze outstanding and potential issues, risks, and exposures, implementing timely solutions.
* Engage senior leadership to develop enhanced processes and oversight.
* Perform reviews of Online Investing client Option and Margin applications for appropriate approvals and rejections.
* Review online trading activity to ensure compliance with trading rules and account requirements.
* Refine system logic used in conducting risk-based reviews.
* Draft or update desktop procedures and communicate changes effectively.
* Develop subject matter expertise in securities rules and regulations through research and training.
* Execute account and platform report reviews to monitor for potential loss or harmful activity.
* Implement data analysis for senior management across lines of business.
* Liaise with the Sales Practice Review team to escalate potential issues.
Required Qualifications, Capabilities, and Skills
* At least 7 years of experience in the securities/investment industry.
* Strong knowledge of securities rules, regulations, guidelines, and industry practices.
* Experience supervising account approval, online trading, and related activities, combined with knowledge of FINRA, MSRB, and SEC rules and regulations.
* Knowledge of FINRA, MSRB, and SEC rules and regulations with Experience supervising account approval, online trading, and related activities.
* .Proficient in using computer programs with office sof...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:13
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Innovate and deliver secure, scalable mobile solutions, fostering collaboration and continuous improvement.
As a Software Engineer III at JPMorgan Chase within the Mobile Android Engineering team, you will dive head-first into creating innovative solutions that advance businesses and careers.
You'll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing, and application programming that goes into creating high-quality software and new products.
You'll be tasked with keeping the team and other key stakeholders up to speed on the progress of what's being developed.
Coming in with an understanding of the importance of end-to-end software development, such as Agile frameworks, is key.
Best of all, you will be able to harness massive amounts of brainpower through JPMorgan Chase's Global Network of over 30,000 technologists from around the world.
Job responsibilities
* Complete development assignments on time with an appropriate level of quality to support project efforts.
* Participate in a digital technology project from concept to implementation, and through all phases of the software development lifecycle
* Create work estimates based on technology concepts and requirements documentation.
* Support project releases.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* 3+ years of experience developing large scale mobile applications using Java and Kotlin
* Understanding of architectural patterns such as MVP and MVVM
* Created 1 or more mobile applications available in Google's Android Market
* Expert knowledge in all phases of the mobile app development life cycle
* Experience working with large codebases, managing shared resources and libraries
* Experienced working with a variety of stakeholders across technology and business groups
Required Qualifications, Capabilities, and Skills
* Created 1 or more mobile applications with over 100K downloads
* Agile development including daily scrum and weekly iteration reviews and planning
* Optimization of code, testing, challenges and troubleshooting for mobile phones
* GIT source control management
* Consuming SOAP web services
* Advanced communication skills with the ability to clarify application requirements via phone/email with business partners in addition to relying on technical requirements documentation
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:12
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You belong to the top echelon of talent in your field.
At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms and Digital Reliability, you will utilize your strong knowledge of software, applications, and technical processes to enhance our infrastructure engineering discipline.
In this role, you will apply your expertise in AWS services, database management, and technical processes to address a variety of applications of moderate complexity.
Your technical skills and problem-solving methodologies will be key in managing and improving multiple applications within the infrastructure engineering domain.
As a Database Infrastructure Engineer within our team, you will leverage your expertise in AWS services, database management, and technical processes to enhance our infrastructure engineering discipline.
In this role, you will employ your technical skills, knowledge, and problem-solving strategies to address a variety of applications of moderate complexity.
Job Responsibilities
* Design, implement, and manage scalable and secure database infrastructures on AWS Aurora Postgres and SQL server, ensuring high availability and performance.
* Collaborate with cross-functional teams to integrate database solutions seamlessly within AWS services, driving project success and innovation.
* Develop and optimize scripts and queries using SQL, PowerShell, Python, and Terraform to automate and enhance database operations.
* Learn and apply our in-house Infrastructure as Code language, EaC (Environment as Code), to streamline infrastructure deployment.
* Engage in advanced analytics projects to ingest and analyze performance metrics, providing predictive insights and proactive solutions.
* Conduct regular performance assessments and tuning to address issues such as long-running queries and optimize database efficiency.
* Utilize observability tools like Grafana to monitor, visualize, and improve database performance and reliability.
* Demonstrate strong critical thinking and problem-solving skills to tackle complex database and infrastructure challenges.
* Foster a team-oriented environment with a strong focus on customer service, ensuring issues are addressed promptly and thoroughly.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on AWS concepts and 3+ years applied experience.
* 3+ years of experience developing, training, and deploying machine learning models.
* 5+ years of experience with AWS services, including provisioning and managing database infrastructure.
* 5+ years proficiency in SQL, PowerShell, Python, and Terraform, with a strong ability to learn and apply new technologies.
* Experience with database performance monitoring, tuning, and optimization techniques.
* Expe...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-22 09:24:10
