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Level II NDT Technician - X-Ray Reader (Temporary)
Titanium Aerospace Production
Prior Experience Required
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Summary:
The NDT Level II - X-Ray Reader will utilize expertise in non-destructive testing to assure compliance with quality requirements of the company and customers.
They will interpret radiographic images and document results in accordance with established technique cards, develop shooting techniques as required and calibrate equipment as needed.
The primary function of this TEMPORARY position (estimated 120 days) is for the over-inspection process for quality assurance.
Essential Functions:
* Perform non-destructive testing using radiographic images to determine casting quality and pinpoint corrections needed for discrepancies in parts.
* Utilize instructions for radiographic inspections of castings through technique cards.
* Evaluate each image to ensure uniform accuracy and image quality.
* Visually inspect each casting to identify areas that require improvements in casting or welding.
* Find areas of frequently occurring imperfections and consult engineering or other necessary departments.
* Endorse radiographic reports authorizing complete and accurate inspections have been performed and findings documented.
* Calibrate equipment and inspect radiographic equipment.
* Other duties as needed.
Minimum Qualifications and Experience:
* Ability to understand all associated documentation and part routing procedures.
* Ability to maintain high quality ratings while also processing parts at an acceptable production speed.
* Ability to work well with minimal supervision.
Education, Certifications and Experience:
* Please bring all radiographic training of OJT certificates to the interview if selected.
* High School diploma or GED is required.
* Must have vision acuity which meets test chart and color perception to distinguish and differentiate between colors used.
Work Conditions:
* Work will be performed in a manufacturing environment, with some noise and/or exposure to odors.
Schedule - Temporary Position for up to 120 days:
* Day Shift Monday-Thursday
* Swing Shift Monday-Thursday
* Weekend Day Shift
Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large "function critical" products.
CPP provides its customers...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:09
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Millwright Apprentice - Day Shift
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement then working for CPP and it's subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
A Millwright Apprentice is an entry level position in maintenance that will perform routine preventive maintenance, troubleshoot problems and make repairs throughout the manufacturing plant; install machinery; repair damaged machinery; align gears/install and attach motors; connect belts; read blueprints; lubricating equipment and other duties related to maintenance and facilities as assigned.
Duties and Responsibilities :
* Welding and fabrication within a foundry environment
* Routine preventive maintenance and repairs throughout manufacturing plant
* Installing machinery
* Repairing damaged machinery
* Aligning gears and motors
* Install and replace belts
* Read blueprints
* Lubricate equipment and other duties related to maintenance and facilities as assigned.
Minimum Qualifications and Experience:
* Demonstrated aptitude for mechanical and/or maintenance work
* Mechanical trouble-shooting experience preferred
* Welding and fabrication skills preferred
* Able to understand and follow verbal and written instructions and procedures
* Possess good communication skills at all levels within the organization
* Able to interact effectively with co-workers and supervisors in a positive manner
* HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered
* Ability to push/pull/lift up to 50 lbs with or without reasonable accommodations
* Must be at least 18 years of age
* Solid job history including more than 1 year at previous or recent employer
* Must be willing to undergo a pre-employment background check
* Must be willing to participate in pre-employment and periodic drug screening
Schedule:
* Must be available to handle weekend and emergency calls on a rotating basis.
* Overtime is offered based on business needs
Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large "function critical" products.
CPP provides its customers with a "total solution" source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry.
More information about our company can be found at: http://www.cppcorp.com/
U.S.
person status is req...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:08
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Millwright - Aerospace Parts Manufacturing - Monday-Friday Day Shift
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement then working for CPP and it's subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
A Millwright will perform routine preventive maintenance and troubleshoot problems and make repairs throughout the manufacturing plant; install machinery; repair damaged machinery; align gears and attach motors; connect belts; reading blueprints; lubricating equipment and other duties related to maintenance and facilities as assigned.
Duties and Responsibilities :
* Perform routine preventive maintenance and repairs throughout manufacturing plant.
* Install machinery.
* Repair damaged machinery.
* Align gears and attach motors.
* Connect belts.
* Reading blueprints.
* Lubricate equipment and other duties related to maintenance and facilities as assigned.
Minimum Qualifications and Experience:
* Vocational training and on-the-job training (or any combination thereof) totaling at least 4 years.
* Mechanical drawing ability.
* Mechanical trouble-shooting experience.
* Welding and fabrication skills.
* Able to understand and follow verbal and written instructions and procedures.
* Possess good communication skills at all levels within the organization.
* Able to interact effectively with co-workers and supervisors in a positive manner.
* HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered.
* Limited Maintenance Electrician License (LME) preferred.
* Able to push/pull/lift up to 50 lbs with or without reasonable accommodations.
* Must be at least 18 years of age.
* Solid job history including more than 1 year at previous or recent employer.
* Must be willing to undergo a pre-employment background check.
* Must be willing to participate in pre-employment and periodic drug screening.
Schedule:
* Must be available to handle weekend and emergency calls on a rotating basis.
* Overtime is offered based on business needs
Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large "function critical" products.
CPP provides its customers with a "total solution" source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry.
More information about our company can be found at: http:/...
....Read more...
Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:07
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Knockout Operator - Aerospace Titanium Production - Weekday Swing Shift
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
The Knockout Operator is responsible for the safe removal of shells, gates, and risers from parts to produce rough castings.
Duties and Responsibilities:
* Removes shells from basic/non-complex parts using a water blaster, sand blaster, and hand tools.
* Assists Senior Operators and leads in the removal of shell casings from parts, using the caustic tank.
* Assists Senior Operators in the utilization of a cutting torch and band saw to cut off smaller, non-complex parts.
* Performs inspections to ensure that machinery and equipment in the department are used in a safe manner.
* May be required to manage hazardous wastes.
* Other duties as assigned.
Knowledge, Skills and Abilities typically required to perform the essential functions of this job:
* Ability to operate heavy equipment in a safe and efficient manner.
* Knowledge and understanding of safe working standards and practices.
* Effective communication skills for interaction with others as a mutually supportive team member.
Minimum Qualifications and Experience:
* High School diploma or GED is preferred.
* Experience operating a forklift is preferred.
* Ability to work effectively with all levels and in a fast-paced environment.
* Compliance with general company attendance standard is required.
* HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered.
* Must be at least 18 years of age.
* Solid job history including more than 1 year at previous or recent employer.
* Must be willing to undergo a pre-employment background check.
* Must be willing to participate in pre-employment and periodic drug screening.
* Previous experience operating a cutting torch is preferred.
Work Conditions:
* Exposure to dust, dirt, heat, cold, noise, and vibration.
* Must wear hearing and eye protection in performance of duties.
* The job is often performed under somewhat disagreeable working conditions; exposure to any or all of the mentioned elements is likely, with at least one present to the extent of being disagreeable.
Schedule:
* Weekday Swing - 4x10 (Monday-Thursday)
* $1.00/hour shift differential
Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the c...
....Read more...
Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:06
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Remote, Work from Home in PA, OH, IL, FL, and Missouri - Start Date 12/2/2024
Are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask and unrelenting drive to help others? As a Customer Service Associate Representative, you will be r esponsible for validating potential clinical and/or financial opportunities using scripted questions.
Forward all potential clinical opportunities to a pharmacist to address.
How you'll make a difference:
* Be a superstar in the eyes of providers and patients alike: Have the ability to speak with members regarding clinical or financial alerts while maintaining productivity standards and quality metrics.
* Use your expert problem solving skills to help our patients be at their best every day: Work independently to resolve any patient inquiries in a timely and efficient manner.
Have the ability to identify opportunities for pharmacist counseling and triage as appropriate.
* Juggle multiple tasks without sacrificing attention to detail.
Demonstrate ability to manage difficult situations and escalate when necessary.
Have the ability to adapt to change and meet the changing demands of a dynamic work environment.
What You Should Have:
* High School Diploma / GED required
* 2-3 years in a clinical setting, call center, or customer service required.
* Excellent communication skills (verbal and written)
* General knowledge of Microsoft Outlook and Internet with the ability to navigate through multiple computer systems simultaneously
* Availability to work Monday - Friday 9:00am-5:30pm Eastern time.
What you'll love about working here:
* Fun, friendly, and unique culture - Bring your whole self to work every day!
* Choice of three unique medical plans
* Prescription Drug, Dental, Vision and Life Insurance
* Employee Contributions for HRA and HSA accounts
* 401K with Company Match
* P aid Time Off and Paid Holidays
* Tuition Assistance
NOTE : We are currently training and working in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection.
A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up
About Express Scripts
Advance your career with the company that makes it easier for people to choose better health.Express Scripts is a leading healthcare company serving tens of millions of consumers.
We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes.
Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category.
Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services.
Express Scripts is an equal opportunity employer/disability/veteran
If you ...
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Type: Permanent Location: Grove City, US-OH
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:04
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The job profile for this position is Administrative Assistant Senior Representative, which is a Band 2 Professional Career Track Role.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
This position will provide administrative support to the Digital Product Leadership team for programs & initiatives, including backup administrative support as needed.
Office location of this role is flexible, but should be willing to support leaders across all US time zones.
Ability to work eastern time zone hours and overtime as requested.
Key Responsibilities:
* Travel : Handles travel arrangements using Cigna's online travel booking tool
* Expenses : Accurate and timely submission of expense reports as well as review, rejection, or approval of policy adherent expense reports submitted by team members
* Calendar Management : Manages multiple Outlook calendar scheduling and looks for opportunities to enhance efficiencies.
Makes last minute calendaring decisions based on priority and business needs using sound judgment.
Advises of last-minute scheduling changes and communicate via e-mail, telephone and/or text message when appropriate
* Meeting Planning: Schedules and organizes internal and external meetings including LYNC/webinars/Webex and conference calls and handles any necessarylogistics for outside guests, specific to the Digital Product, as well as cross-discipline meetings supporting the Digital Product leaders
* Staff Support : Attends staff meetings to record minutes, track takeaways, follow up on action items, and manage invitations for guest attendees.
Assists with maintaining department organization charts and email distribution lists
* Team Applications Support : Owns and manages SharePoint sites, WebEx channels, shared mailboxes, etc.
as needed
* Onboarding : Plans and coordinates on-boarding and off-boarding of employees/contractors
* Productivity Support: Secures help desk support to troubleshoot/resolve computer/phone/printer issue, orders equipment and supplies for department using the portal supply system, and manage department space planning in partnership with corporate Real Estate team
* Special Projects/Programs : Manages ad hoc team-wide projects/programs, such as team-building events, philanthropy, or other events
Qualifications:
* Candidate should have a minimum of 3-5 years of progressively responsible administrative experience
* Collaborative team player that can build / maintain a team-based environment with intra-department and Enterprise Administrative Assistant community and work closely with employees at all levels within the organization
* Previous experience working at Fortune 500 compani...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:03
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Are you ready to utilize your high level of nursing experience and education to care for patients who deserve your expert compassionate care?
Responsibilities:
* Use your cardiac or pulmonary clinical expertise to provide exceptional coordination of care, patient education, and medication administration for your patients, both directly and indirectly, through patient visits in the home, clinic, hospital setting, and/or virtually.
* Provide mentorship and clinical training (Central Orientation Program) for new nurses joining our team inclusive of demonstration of competency and observation of home visits.
* Build relationships to confer and collaborate with the healthcare team internally and externally to address changes in patient condition or drug management issues to achieve the best possible patient outcomes.
* Your attention to detail and analytical mindset will be used to collaborate with nursing leadership to meet operational and performance improvement goals focused on patient care.
What you will need to do the job:
* Licensed Registered Nurse in the state or market with active, or eligibility to obtain, national certification (CRNI) or other relevant certification.
* Bachelor's Degree in Nursing or other health related field with 5 or more years of intensive care nursing experience in Cardiac Care Unit, Pulmonary Care Unit, Open Heart Recovery Room, or in a clinical nursing role focused on the care of patients with diagnoses of Pulmonary Arterial Hypertension or CTEPH
* Tech savvy - Ability to use Microsoft and IOS applications and devices
* Be a leader among nurse professionals by consistently demonstrating a high level of patient care, documentation, and practice within regulatory, company policies, and evidence based best practices.
Accredo, Evernorth Health Services' specialty pharmacy, serves patients with complex and chronic health conditions, including cancer, hepatitis C, HIV, bleeding disorders, and multiple sclerosis.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.
Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistanc...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:01
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Join the Enterprise Financial Planning and Analysis team! This role partners with members of the Finance leadership team to manage aspects of the Cigna Finance department's operational budget.
This role is responsible for completing the expense forecasting management process and performing financial business decision support activities.
The scope of primary planning responsibilities include US Employer Underwriting, Internal Audit, Audit Fees, Treasury, Bank Fees, Tax, Shared Service Flash and R&O reporting and may assist in various Senior Management financial reporting and analysis for Finance.
Major Responsibilities Include:
* Partner with business owners to develop and prepare periodic forecasts and operating expense plans for Finance business teams.
* Develops and prepares expense analysis reports and/or scorecards with actionable insights for various levels of management including the senior team.
* Provides consultative options and recommendations to optimize limited budget resources.
* Analyze and identify drivers of forecasts vs.
actual expense variances.
Identifies risks and opportunities to expense targets.
Makes recommendations to assist business leaders to take action to close gaps to operational expense targets.
* Continuously improve periodic forecasting tools and metrics to increase cost and activity transparency.
Develops driver based expense models using metrics and data to produce forecasts.
* Engage broader Finance community partners for cross organizational initiatives involving collaboration (e.g., Global Procurement and Third Party Management, Accounting, etc.).
Ensure financial transparency into initiative development and results.
* Leverages Oracle Hyperion based technology and other tools to enhance reporting and projection models.
* Other aspects of the role: review vendor contract financial terms for consistency with operational expense goals and assist with cost benefit analysis for new projects and investments which may include modeling.
Competencies:
* Communicates Effectively.
Develops and delivers communications that convey a clear understanding of the unique need to different audiences.
* Balances Stakeholders.
Anticipating and balancing the needs of multiple stakeholders.
* Collaborates.
Building partnerships and working collaboratively with others to meet shared objectives.
* Financial Acumen.
Interpreting and applying understanding of key financial indicators to better business decisions.
Qualifications:
* Bachelor's degree in Accounting, Finance, or a related field strongly preferred
* 4-5+ years of Finance experience.
* Experience in business financial planning and financial analysis needed.
* Strong understand of expense accounting and management reporting needed.
* Knowledge of the healthcare industry is highly desirable.
* Intermediate to Advanced Excel skills.
Oracle Hyperion Planning and EssBase experience is ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:50:00
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This is a HYBRID position that requires on-site presence in St.
Louis, MO
POSITION SUMMARY
The successful candidate will become an expert in the setup, payment, tracking and reporting of financial and rebate guarantees in accordance with Express Script's PBM client contracts.
Collaboration with cross-functional teams will be vital to meeting deadlines and expectations of position.
Additionally, this individual will assist in the workload management and development of the team to ensure that production targets are achieved and effective processing controls are in place.
This position will assist with key account reviews and facilitate business partner quality reviews of these key accounts.
This individual may participate in client facing calls.
This individual will be key in providing new hire feedback to accelerate new hire effectiveness.
This individual will be asked to participate in special projects, assist with escalations, meetings and complete ad hoc reporting and analysis.
ESSENTIAL FUNCTIONS
* Works under minimal supervision, through established procedures, to ensure appropriate assessment of client clinical rules impacting rebate eligible products.
* Expert in addressing service requests from the Account Team and other business partners related to ESI clients' financial, rebate and performance guarantees.
* Identify deficiencies and work with Manager/Supervisor to determine corrective actions as needed.
* Assistance with day-today prioritization and workload management and escalation.
* Special projects and process improvements.
* Mentor, training, and team development.
* On-going review of policies and procedures.
* Other duties as deemed essential by business to support rebates optimization process.
QUALIFICATIONS
* BS degree in Business, Accounting or related field.
* 3+ years relevant experience with Bachelor's Degree.
* Related work experience in PBM, Pharmaceutical, or Healthcare industry preferred.
* Strong analytical, planning, problem identification and resolution skills required.
* Highly proficient in MS Excel (VBA) and SQL.
* Effective communication with internal and external individuals in various functional areas and at all levels of management.
* Experience working with cross functional departments to research and resolve issues.
* Understanding of and experience with quality and process improvement concepts, methodologies.
* Requires experience in business analysis and production testing.
* Hybrid (remote/onsite) located in St.
Louis, MO
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we're dedicated to improving the health...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:59
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Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine for Evernorth Care Group across the Phoenix Valley.
If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.
Work hours: Typically, Monday-Friday 8 a.m.-5 p.m.
Primary Centers are: Phoenix Central, Paradise Valley, Palm Valley and Westridge
Secondary Centers are: Arrowhead, Paseo, Sun City and Sun City West
Responsibilities:
* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
* Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
* Provide excellent and friendly customer service through all avenues of communication.
* Document your efforts of all the care and information provided to our patients.
* Return patient calls, complete referrals, chart prep and forms management.
* Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.
* Partner with the clinicians, your peers and the patients to meet the needs of the practice.
* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
* Cross train in the Front Office as well as the Laboratory (Phlebotomy)
* All other duties as assigned.
Minimum qualifications:
* Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause").
* High school diploma or GED certificate
* Excellent customer skills, and care deeply about providing empathetic, quality care to customers
* Previous experience working in a healthcare environment
* Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC
* BCLS certification
Preferred qualifications:
* 1+ year experience in the outpatient setting
* Bilingual (English/Spanish) skills
* Front office / Phlebotomy experience.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernor...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:59
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The Diversity, Equity & Inclusion (DEI) function for The Cigna Group is responsible for the development and execution of the enterprise's diversity, equity, inclusion and belonging strategies involving engagement with a broad range of internal and external stakeholders to shape and advance the company's policies, practices and programs.
The Director, Business Partner for HR&S and Corporate Functions, is a strategic ally primarily to the Human Resources (HR&S) internal department who will spearhead the integration of DEI principles into the fabric of The Cigna Group.
The Director will also serve as a strategic ally to the Finance, Legal & Corporate Affairs, Solutions and Corporate Development functions, spearheading embedding diversity, equity, and inclusion practices into core operations and culture of these corporate functions.
This role involves leading a team within the DEI function, enabling business partners and subject matter experts throughout the enterprise, collaborating with senior management, and working closely with all internal functions and business groups to develop, implement, and monitor impactful DEI strategies and aspirational goals that drive meaningful change.
The ideal candidate will have a deep understanding of DEI and HR concepts, a proven track record in organizational change, and the ability to influence and inspire at all levels of the organization.
ESSENTIAL FUNCTIONS
* Collaborate with internal stakeholders to integrate DEI principles into talent strategies, business strategies, policies, and practices.
* Conduct and support DEI reviews and audits with HR for business units and functions to identify gaps and opportunities for improvement.
* Develop and oversee deployment of DEI training programs and focus groups for employees at all levels, including leadership development initiatives.
* Oversee partnership with HR business partners to enhance recruitment, retention, and promotion processes, ensuring they are equitable and inclusive.
* Monitor metrics and dashboards to track the effectiveness of DEI initiatives, identify pivots and shifts that become necessary as business and strategies evolve, and report progress of metrics to senior leadership.
* Stay informed of emerging DEI trends, best practices, and regulatory changes that may impact the organization, and cascade information to team members within DEI function.
* Spearhead the development and communication of the organization's DEI narrative internally.
QUALIFICATIONS
* Bachelor's degree in Human Resources, Business Administration, Sociology, or related field strongly preferred.
Master's degree or relevant certification (e.g., CDP, CCDP) preferred.
* Minimum of 6 years of experience in DEI and/or HR with a proven track record of implementing successful DEI programs.
* Experience in managing a team of direct reports strongly preferred.
* Strong understanding of DEI principles, issues, and relevant laws...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:58
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The Business Project Sr.
Manager is responsible for building and leading a team of project managers to support the Medical, Clinical, and Affordability (MCA) segment of Enterprise Portfolio.
As an experienced people leader, this Senior Manager will guide a team of business project managers across multiple functional areas and influence cross-organizational teams.
This leader directs the development of resources, plans, and tools to optimize delivery of the MCA portfolio, enabling the strategy prioritized by executive leadership.
The Senior Manager will be working with Business Areas, Operations, Technology organizations, and external entities to ensure quality of scope delivery and the on-time implementation for MCA projects.
The Core Solutions Project Managers will provide end-to-end project management for initiatives from inception, through execution, and implementation ensuring all project objectives are achieved.
This role directs the planning and execution of project activities optimizing delivery of the portfolio projects enabling the enterprise strategy.
This position will require leadership skills to drive the end-to-end project delivery plan for both large initiatives and smaller enhancements in a matrixed environment.
The Project Manager aligns to Core Solutions department project delivery best practices, supporting all delivery methodologies (Agile, Waterfall, Hybrid), ensuring efforts complete with intended scope, quality, and within allocated budget and timing constraints.
This role works within the Core Solutions organization, collaborating with Clinical, Product, Go-To-Market/Sales, Pricing, Underwriting, Digital, Marketing, Communications, Analytics, Finance, Evernorth, Service Operations, Technology, Quality Engineering, Legal, Compliance etc.
to deliver complex, cross-functional projects.
The ability to partner with peers, as well as external suppliers, to ensure innovative, quality solutions is essential.
Primary Responsibilities
Manage a team of Project Managers while also performing the role of Project Manager on assigned initiatives.
Lead MCA Projects and optimize the end-to-end project management disciplines and workflows related to project delivery.
Partner with applicable business and technology areas in implementing multi-functional project initiatives.
Provide leadership and management guidance to the team and across multiple areas supporting all delivery methodologies: Agile, Waterfall, Hybrid.
* Provide direction and leadership for aligned Project Managers and assigned initiatives to deliver long-term improvements to the organization's performance.
* Lead a multi-functional team to provide end-to-end project management for project initiatives, ensuring from inception through execution and implementation that project objectives are met.
Utilize and contribute to best practices and governance within the Project Delivery team.
* Responsible for delivering large scale project initiatives.
* A...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:57
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The job profile for this position is IT Project Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
We are seeking a talented IT Project Management Senior Advisor to provide enterprise support services with our team in Nashville! This individual has the profile of a collaborative professional who excels in dynamic, sometimes ambiguous, complex, high-stakes, enterprise-level activities by taking ownership, driving action, and ensuring results.
Able to take direction and respond quickly to both planned and unplanned activities, acting as "right hand" to department leadership, ensuring delivery and kept promises to matrixed business partners and IT.
The successful candidate will work directly with colleagues at all levels of the Enterprise, and will be adept at navigating corporate structures and team dynamics; developing executive level communications; and producing actionable output from communicated direction and vision.
How you'll make a difference:
* The IT Project Management Senior Advisor will direct complex, critical program efforts.
* Manages project and resource specialists, providing both high level and detailed planning and guidance.
* Must be able to expect and embrace change, if the change helps to maximize the benefits of the program for the company.
* Acts as change agent and advocate to ensure team wide alignment with IT standards for SDLC.
* Always views the program from a holistic view, while still managing the details.
* Provides Program governance to align with Cigna-HealthSpring Business Management standards.
* Able to handle common program management issues including dependencies between projects; prioritization among projects and aligning with the strategic goals and objectives of the organization.
* Manages conflict resolution and the political aspects of the Program by interacting seamlessly with project team members; stakeholders and governance boards.
* Provides over all leadership and vision.
* Success measurements include ROI, benefits and new capabilities provided by the program.
What you should have:
* Bachelor's Degree in related field or equivalent years of experience is required.
* 7+ years of experience in a project management role with demonstrated skills in relationship building, negotiation, conflict resolution, and project management of projects have medium to high degree of complexity required.
* Exceptional oral and written communication and presentation skills.
This individual must be comfortable with professionally challenging key stakeholders at all levels of the organization.
Exceptional execution of project ...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:57
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The Enterprise Coach is responsible for partnering with organizational leadership to enable the delivery of value efficiently and effectively to our customers.
The Enterprise Coach co-creates meaningful, sustainable change, through enterprise-level transitions, employing relevant methodologies and techniques.
This role emphasizes leadership, collaboration, mentoring, and adaptability, with hands-on experience in various industry-proven scenarios to foster continuous improvement.
Key Responsibilities:
* Strategic Guidance: Collaborate with Technology and Business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
* Coaching and Development: Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
* Organizational Alignment: Utilize Cigna's Enterprise Operating Model to develop and refine training, materials, and guidelines, ensuring integration with organizational objectives.
* Advocacy and Education: Serve as a catalyst for transformational/efficient practices, promoting a culture of adaptability and responsiveness across the organization.
* Support and Implementation: Interface with all levels of leadership to support organizational change, including process, practice, and tooling changes.
Work with globally distributed teams to implement Lean, Agile, Customer Centricity, and other relevant principles, with a focus on demonstrating the impact of coaching changes.
* Community Building: Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels.
Accountable for building relationships & having the right conversations.
Qualifications:
* Strong collaborative leadership skills with business and technology acumen.
* Demonstrated ability to work well with others and lead Change Management initiatives.
* Expertise in various scaling practices and shifting from project to product-centric paradigms.
* Capacity to challenge existing assumptions and overcome resistance.
* Comprehensive experience in a variety of enterprise roles and responsibilities.
* Expertise in Scrum, Kanban, scaling frameworks (such as the Scaled Agile Framework), and related methodologies.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 110,300 - 183,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why ...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:56
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The job profile for this position is IT Project Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
We are seeking a talented IT Project Management Senior Advisor to provide enterprise support services with our team in Nashville! This individual has the profile of a collaborative professional who excels in dynamic, sometimes ambiguous, complex, high-stakes, enterprise-level activities by taking ownership, driving action, and ensuring results.
Able to take direction and respond quickly to both planned and unplanned activities, acting as "right hand" to department leadership, ensuring delivery and kept promises to matrixed business partners and IT.
The successful candidate will work directly with colleagues at all levels of the Enterprise, and will be adept at navigating corporate structures and team dynamics; developing executive level communications; and producing actionable output from communicated direction and vision.
How you'll make a difference:
* The IT Project Management Senior Advisor will direct complex, critical program efforts.
* Manages project and resource specialists, providing both high level and detailed planning and guidance.
* Must be able to expect and embrace change, if the change helps to maximize the benefits of the program for the company.
* Acts as change agent and advocate to ensure team wide alignment with IT standards for SDLC.
* Always views the program from a holistic view, while still managing the details.
* Provides Program governance to align with Cigna-HealthSpring Business Management standards.
* Able to handle common program management issues including dependencies between projects; prioritization among projects and aligning with the strategic goals and objectives of the organization.
* Manages conflict resolution and the political aspects of the Program by interacting seamlessly with project team members; stakeholders and governance boards.
* Provides over all leadership and vision.
* Success measurements include ROI, benefits and new capabilities provided by the program.
What you should have:
* Bachelor's Degree in related field or equivalent years of experience is required.
* 7+ years of experience in a project management role with demonstrated skills in relationship building, negotiation, conflict resolution, and project management of projects have medium to high degree of complexity required.
* Exceptional oral and written communication and presentation skills.
This individual must be comfortable with professionally challenging key stakeholders at all levels of the organization.
Exceptional execution of project ...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:55
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Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine/pediatric teams for Evernorth Care Group across the Phoenix Valley.
If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.
Work hours: Typically Monday-Friday 8 a.m.-5 p.m.
Some hours may vary based on the location.
Primary Locations are Apache Junction, Queen Creek, Red Mountain, Stapley and Superstition Springs
Secondary Locations are Chandler, CJ Harris, Gilbert, Scottsdale Norte and
Scottsdale Skysong
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* This position is eligible for a $3000 sign on bonus
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* The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.
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* This float role is eligible for 6% premium pay.
If you elect to transition out of the float position in the future you will forfeit this incentive.
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*This float role is also eligible for mileage reimbursement.
This is a worksite dependent position.
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Responsibilities:
* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
* Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
* Provide excellent and friendly customer service through all avenues of communication.
* Document your efforts of all the care and information provided to our patients.
* Return patient calls, complete referrals, chart prep and forms management.
* Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
* Partner with the clinicians, your peers and the patients to meet the needs of the practice.
* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
* All other duties as assigned.
Minimum qualifications:
* Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause").
* High school diploma or GED certificate
* Excellent customer skills, and care deeply about providing empathetic, quality care to customers
* Previous experience working in a healthcare environment
* Experience working with Microsoft Office and comfortable with data entry into our electronic health...
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Type: Permanent Location: Queen Creek, US-AZ
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:54
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The Cigna Pharmacy / Core Solutions Project Manager will provide end-to-end project management for initiatives from inception, through execution, and implementation ensuring all project objectives are achieved.
This role directs the planning and execution of project activities optimizing delivery of the portfolio projects enabling the enterprise strategy.
This position will require leadership skills to drive the end-to-end project delivery plan for both large initiatives and smaller enhancements in a matrixed environment.
The Project Manager aligns to Core Solutions department project delivery best practices, supporting all delivery methodologies (Agile, Waterfall, Hybrid), ensuring efforts complete with intended scope, quality, and within allocated budget and timing constraints.
This role works within the Cigna Pharmacy / Core Solutions organization, collaborating with Clinical, Product, Go-To-Market/Sales, Pricing, Underwriting, Digital, Marketing, Communications, Analytics, Finance, Evernorth, Service Operations, Technology, Quality Engineering, Legal, Compliance etc.
to deliver complex, cross-functional projects.
The ability to partner with peers, as well as external suppliers, to ensure innovative, quality solutions is essential.
Primary Responsibilities
Lead Enterprise projects from end to end using best practices and disciplines.
Partner with cross-organizational areas in implementing project initiatives.
Provide leadership and management guidance to the team and across multiple areas.
End-to-End Project Management Delivery
* Responsible for delivering mid to large scale project initiatives.
* Build and manage a detailed project plan, with key milestones, priorities, dependencies/sequencing, from inception to closure.
Plan will incorporate tasks that represent all work needed for a successful implementation.
* Identify, track, mitigate and escalate (when appropriate) project risks, issues, and decisions.
Develop contingency plans and triggers to invoke.
* Drive to market delivery timelines, while also adapting to a dynamic work environment; set priorities to best support organization performance and impact.
* Provide transparent and accurate project status reporting at all times, in alignment with stakeholder and sponsor input
* Identify and develop relationships with sponsors and key stakeholders to establish and monitor progress against goals and objectives.
Understand communication dynamics and build/execute a plan to meet stakeholder needs.
* Identify and work to remove barriers that slow or prevent the successful attainment of project goals.
* Utilize and contribute to best practices and governance within the Project Delivery team.
Provide oversight and guidance to less experienced project managers on the team.
* Performs self and team reflection continuously and implements changes to improve team's effectiveness
* Provide direction, leadership, and feedback into the Cigna Pharm...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:54
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Job Description
As a Pharmacy Operations Representative, you will be responsible for the operation of automated equipment in a fast-paced atmosphere.
Safety and quality are of the highest importance in our pharmacy environment.
Work schedule may need to be adjusted to accomplish certain critical demands.
Sign on Bonus available!
What we Offer:
* An Independent work environment supporting effective communication, positive morale, and manager/mentor coaching to provide successful career pathing.
* Comradery and Engagement with emphasis in Quarterly Standouts, appreciation lunches and social events!
* Continuous focus in on site training and skills development.
* Professional work environment, including a climate-controlled fulfillment center.
How you'll make a difference:
* Ensure flow of patient orders by eliminating bottlenecks upstream & downstream.
* Respond to machine faults within established time periods.
* Ensure the mechanical equipment has the necessary consumable supplies to operate effectively, replenish as necessary.
* Perform scheduled quality checks as assigned, escalating if defects are detected
* Monitor the area's Work To List to ensure proper workflow.
* Escalate machine downtime issues to appropriate teams and leadership as needed.
* Keep work areas cleaned, organized, and maintained in accordance with 6S Standards.
* Perform Preventative Maintenance on equipment as assigned.
Why join us?
* Monday-Friday schedules available!
* Health coverage effective day 1 (including medical, dental, vision)
* Holiday, PTO, and OT pay
* 401K with company match
* Tuition reimbursement
* Fun, friendly, and unique culture - bring your whole self to work every day!
What you should have:
* 2 years of experience in an automated work environment preferred
* General PC knowledge
* Ability to adapt in a dynamic work environment, solve problems, and make decisions
* Ability to train and coach less experienced staff
* Detail oriented with organizational skills
* Willingness to work a flexible schedule to accommodate business needs and maintain prompt attendance
* Knowledge of Express Scripts products and services (Preferred)
* Knowledge of pharmacy standard concepts, practices, and procedures
* Ability to stand for long periods of time.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.
Join us in driving growth and improving lives.
Qu...
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Type: Permanent Location: Whitestown, US-IN
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:53
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Position Scope
Case managers are healthcare professionals, who serve as customer advocates to coordinate, support, and guide care for our customers, families, and caregivers to assist with navigating through the healthcare journey.
Additionally, the candidate will be responsible for the adoption and demonstration of the Care Solutions cultural beliefs.
They will be responsible for role modeling the six cultural beliefs to drive personal accountability and organizational results.
* Customer Strong: I deliver world-class experiences for all my customers.
* Me to We: I take accountability to trust, partner, and deliver.
* Own It: I see a need and deliver value because I care.
* Evolve and Adapt: I learn and adapt to meet evolving business needs.
* Be Bold: I pioneer and think broadly to solve challenges.
* Take Care: I prioritize self-care and act with compassion toward colleague.
Day in the Life Responsibilities
* Collaborates with customer in creation of care plan and documents plan in medical management system.
* Partners with each customer to establish goals and interventions to meet the customer's needs.
* Establishes plan of care in conjunction with the customer and provider then document into a medical management system.
* Utilizes motivational interviewing, behavior change, and shared decision making to help customers achieve optimal health and well-being.
* Empowers customers with skills to enhance interaction with their providers.
* Interfaces with the customer, family members/caregivers, providers, and internal partners to coordinate the needs of the customer through telephonic, email, text, and chat interactions.
* Collaborates with nutritionist, pharmacist, behavioral clinician, Medical Director and customer's provider and other Cigna Medical Management programs to provide whole-person health support.
* Tracks daily activities to trend volume and outcomes.
* Follows standard operating procedures.
* Toggles between multiple systems and applications.
* Research relevant topics in health promotion and disease prevention, as required for specific customers.
* Prioritizes work to meet commitments aligned with organizational goals.
* Understands and adheres to Case Management performance measures to deliver on key results.
* Completes training within the communicated time limit as required per role.
* Demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate.
Minimum requirements:
Active unrestricted Registered Nurse (RN) license in state or territory of the United States.
Minimum of two years full-time direct patient care as an RN required.
Preferred requirements:
* Experience working with NICU population
* Must have an active and unencumbered RN License
* Within four (4) years of hire as a case manager will possess a URAC-recognized certification in case manageme...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:52
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Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine/pediatric teams for Evernorth Care Group across the Phoenix Valley.
If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.
Work hours: Typically Monday-Friday 8 a.m.-5 p.m.
Some hours may vary based on the location.
Primary Centers - Chandler, CJ Harris, Gilbert, Scottsdale Norte,
Scottsdale Skysong
Secondary Centers- Apache Junction, Queen Creek, Red Mountain, Stapley
Superstition Springs
Responsibilities:
* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
* Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
* Provide excellent and friendly customer service through all avenues of communication.
* Document your efforts of all the care and information provided to our patients.
* Return patient calls, complete referrals, chart prep and forms management.
* Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
* Partner with the clinicians, your peers and the patients to meet the needs of the practice.
* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
* All other duties as assigned.
Minimum qualifications:
* Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause").
* High school diploma or GED certificate
* Excellent customer skills, and care deeply about providing empathetic, quality care to customers
* Previous experience working in a healthcare environment
* Experience working with Microsoft Office and comfortable with data entry into our electronic health record system
* BLCS certification
Preferred qualifications:
* 1+ year experience in the outpatient setting
* Bilingual (English/Spanish) skills
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, ...
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Type: Permanent Location: Chandler, US-AZ
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:51
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SUMMARY
Customer Service Representative - Remote
PROCLAIM- FACETS
Are you a caring, curious, dedicated, and compassionate person that wants to make an impact on the lives of others? If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team.
Use your problem-solving and listening skills to answer questions from Cigna Healthcare customers.
As a trusted customer service representative, you'll help answer questions about benefits, eligibility, prior authorizations, and claims.
You'll also suggest other programs that could help the customers overall wellbeing.
We'll prepare you for success with 11-12 weeks of required training during your first 90 days.
This training will give you everything you need to provide excellent service to our customers.
An added benefit is that this position is work at home.
So, you get to enjoy helping people from the comfort of your own home.
How you'll make a difference:
* Answer 40+ calls per day on average from customers and help with their questions.
* Use several computer programs at the same time for each call.
* Solve problems on your own and try to fix issues in one call.
* Meet call center goals and provide accurate information politely and professionally.
* Listen carefully to understand what customers need and use your knowledge to respond effectively and guide them on what to do next.
* Adapt to changes in procedures or guidelines and stay professional and focused while working from home.
* Work with other teams to resolve issues and improve service.
Requirements:
* High School diploma or equivalent
* 2+ years of customer service experience
* A quiet, distraction-free workspace at home
* Clear and effective communication skills
* Comfortable using a computer
* Good organizational skills
* Strong written and verbal communication
* Ability to stay calm and helpful, even in tough situations
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 17 - 23 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on ou...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:51
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Evernorth MSK Care Advocate
The Role
Through digital and telephonic means, you will use clinical acumen to apply a holistic, whole person health lens.
Customer support includes triaging customer needs, educating customers on MSK treatment approaches, creating personalized goals, optimizing the use of their insurance plans and benefits, assisting with payer-related issues, collaborating with providers, connecting to other available programs, tracking customer progress, and following through to proven outcomes.
Are you:
* Flexible? Do you flourish in a rapidly changing environment?
* An excellent communicator?Is digital (messaging and email) and telephonic communication your strength and do you feel comfortable communicating with customers, providers, and health plans?
* Empathetic? Does empathetically connecting with customers come naturally to you? Are you able to quickly build rapport with customers, relate with them, and are you sensitive to their unique situations and journeys?
* Innovative? Do you enjoy being a part of building trailblazing services for customers?
* A critical thinker? Are you able to understand a problem and pivot on the fly to help customers achieve the best outcome?
* Tech savvy? Do you have very strong computer skills, and can you easily navigate new technology platforms with minimal ramp up?
* A big picture thinker? Are you able to connect the dots and understand the big picture, especially in regard to connecting customer's health care journey with the various opportunities and programs they may have available to them?
* Passionate? Is going the extra mile to help customers change their lives for the better something you are truly passionate about?
Major Responsibilities and Desired Results:
* Uses digital and telephonic technology to connect with and coach customers of diverse backgrounds at various stages of their health MSK journeys to improve their health status, reduce health risks, and improve quality of life.
* Uses cognitive behavioral coaching techniques and principles of cultural humility to connect with customers, address and remove barriers, and help them realize their true potential.
* Manages the end-to-end customer experience, which includes but is not limited to:
+ Educating customers on the MSK Program and other opportunities available to them.
+ Triaging customers' needs and responding according to clinical urgency.
+ Administering brief assessments to quickly understand the customer's history, vision of wellness, and goals.
+ Assessing readiness to change, co-creating the customer's wellness vision, and helping customers choose and manage goals.
+ Empowering customers to make educated health care decisions and with skills to provide enhanced interactions with their providers.
+ Connecting customers with available and clinically appropriate health plan benefits and programs (e.g., i...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:50
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WORK LOCATION: REMOTE position
POSITION SUMMARY
This high impact Contracting resource has as its main focus increasing the Affordability and competitiveness of Cigna's delivery system with new and existing products.
The position partners closely with Regional and National Leaders in Contracting, Provider Services, Product, Legal, Network Operations, Compliance and Sales Segments to monitor Cigna's provider networks access and availability for Cigna's customers thereby, enhancing our competitive positioning and opportunities for membership growth.
This position has national lead dotted line responsibility for Market Network Advisors, in establishing standard job descriptions, training and in working with matrix partners.
This role will also be responsible for leading medical network adequacy monitoring activities, driving targeted network recruitment efforts, vendor management, network performance guarantee business owner.,
The position will also own termination management and the management of all standard operating procedures related to termination management and the other functions mentioned above.
This individual will manage a national team and assist other personnel in the department related to Product, Unit Cost, Reporting and Competitive Insights.
The position will work closely with Regional Network Access Leads to drive consistency across regions and to share best practices.
This position is responsible for working in a highly matrixed organization in a collaborative manner and exhibiting behaviors, attitudes and actions that demonstrate a high level of teamwork.
DUTIES AND RESPONSIBILITIES
* Champion needed changes nationally with matrix partners to drive changes that will enhance Cigna's competitive access position
* Business owner for national vendor agreements reviewing and reporting on network access and adequacy including Quest and Zelis Analytics.
* Business Owner of Sales performance guarantees related to network.
* Manage the Provider Recruitment process on a national basis driving new sources for provider non-par or adequacy gap closures and coordination with Regional Access Leads and Markets.
* Lead efforts to proactively communicate network adequacy monitoring results to matrix partners
* Partner closely with Sales segments to support termination management, competitive network requests, performance guarantees, and recruitment enhancement or other needs.
* Drive the creation of actionable information from multiple data sources to support internal and external customers
* Effectively manage team of resources to assist in Network Development, Network Adequacy, Termination Management and Reporting activity
* Coordinate activities with personnel who are also involved in delivering critical Network and provider information.
* Manages the process to review, interpret, communicate, and collect key information to and from Contracting, Sales, HealthCare Professional Solutions, Co...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:49
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LOCATION: Hybrid/Remote position aligned to the Tri-South Market.
Must reside in either: Arkansas, Alabama or Mississippi,
The Manager, Network Management serves as an integral member of the Provider Contracting Team and reports to the Provider Contracting Director.
This role assists in developing the strategic direction and management of the day to day contracting and network management activities for a local given territory within the Tri South market.
DUTIES AND RESPONSIBILITIES
* Manages contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups).
* Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy.
* Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management.
Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service.
* Manages strategic positioning for provider contracting, develops networks and identifies opportunities for greater value-orientation and risk arrangements.
* Contributes to the development of alternative network initiatives.
Supports and provides direction to develop network analytics required for the network solution.
* Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position.
* Creates and manages initiatives that improve total medical cost and quality.
* Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives.
* Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms.
* Creates "HCP" agreements that meet internal operational standards and external provider expectations.
Ensures the accurate implementation, and administration through matrix partners.
* Assists in resolving elevated and complex provider service complaints.
Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues.
* Manages key provider relationships and is accountable for critical interface with providers and business staff.
* Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.
* Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.
* May provide guidance or expertise to less experienced specialists.
POSITION REQUIREMENTS
* Should possess a bachelor degree; preferably in the areas of Finance, Economics, Healthcare or Business related.
Significant ind...
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Type: Permanent Location: Bentonville, US-AR
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:48
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Classification:
Non-Exempt
We are Alsco Uniforms.
We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry.
Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries.
It’s our job every day to make every aspect of the customer experience better.
Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms.
As a result, we have a long history of strong financial performance, continuous improvement, and customer service.
We’re seeking driven professionals with ambition to grow within our company.
We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.
Join our team and build your career with Alsco Uniforms!
Job Summary:
The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service.
Main duties are to cover routes and perform service related tasks as required.
Reports to the District Manager.
Our full-time employees enjoy:
401K Plan with Company Match
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Essential Functions:
- Perform all responsibilities of a Route Sales Representative and related tasks.
- Learn and support all routes.
Run routes as needed for holidays, vacations or other vacancies.
- When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
- Ensure customer loyalty and outstanding customer service.
Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments.
Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts.
Service items such as facility maintenance products.
- Monitor and report competitive activity.
Keep service agreements current and renewed.
- Return from route and off load soiled textiles in the receiving...
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Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2024-11-05 07:49:43
