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JOB DESCRIPTION
To deliver superior customer service through phone and online interactions with agents and customers.
This role requires excellent communication skills, emotional intelligence, attention to detail, and proficiency in using computers for processing.
MAJOR DUTIES/RESPONSIBILITIES OF THE JOB:
Handle inbound Calls: Answer incoming calls and providing exceptional engagement, support and advocacy for our customers and agents when reporting a new claim or seeking information on existing claims.
Process digital requests: Assist customers with electronic request processing, including but not limited to first notice of loss, inquiries, and policy research.
Document interactions: Gathers data and pertinent information related to the customer or agent's loss and completing a first notice of loss record.
This process is completed via phone, email and/or chat and for property, auto, casualty and other lines of insurance.
Provide product support: Offers services that include towing, rental car, temporary housing, coverage verification and policy detail.
Working autonomously: Maintains a high level of training and competency in policy, procedure, and systems in a rapidly changing environment.
Customer Centric: Advocates on the part of the customer and agent to continuously enhance the Claims experience through improvement ideas in our processes, escalating concerns and recognizing opportunities to improve the customer experience.
Catastrophe Awareness: Flexibility during weather or other events that may require overtime or overnight support.
Development: If you do not already have one, you may be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:38
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JOB DESCRIPTION
Chubb is seeking a highly skilled and detail-oriented Project Manager to join our team.
The Project Manager will be responsible for assisting in coordinating Risk and Human Capital initiatives, including audits, security vulnerabilities, infrastructure requirements, townhalls, offsites, rewards & recognition, and more.
The successful candidate will work closely with key stakeholders to ensure that our organization remains on track and compliant with critical findings and projects.
Key Responsibilities
* Collaborate with Operations and Technology leaders, IT GRC, and other stakeholders to ensure timely and thorough completion of open audit items, serving as the primary point of contact for audit-related communications and coordination for NA Technology
* Gather information from key stakeholders to prepare comprehensive reports that summarize the current status, highlight key findings, and outline actionable recommendations and associated action items
* Facilitate meetings and discussions with stakeholders to gather insights and address strategic projects, promoting effective communication and collaboration
* Support the coordination and execution of various human capital initiatives, including executive townhalls, offsites, and rewards & recognition programs
* Assist in coordinating and implementing learning and development programs, leveraging training workshops and e-learning platforms to enhance the skills and knowledge of employees
* Identify opportunities to improve existing processes related to audits, risk management, and human capital initiatives, and develop and document procedural documentation to ensure efficiency and effectiveness
* Assist in preparing executive-level presentation materials to support strategic decision making and enhance various documents
QUALIFICATIONS
*
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifica...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:37
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JOB DESCRIPTION
As a Desk Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition.
You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements.
This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals.
As an Inside Auto Damage Appraiser, you will provide a best-in-class level service to our internal and external customers.
Responsibilities:
* Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition.
Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.
* Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident.
* Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed.
* Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.
* Evaluates claims for potential fraud or subrogation.
* May be called upon for catastrophe duty
* All other duties as assigned.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:37
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JOB DESCRIPTION
Chubb Personal Risk Services is looking for a Portfolio Underwriter for the Pacific & Southwest Underwriting Team.
This position would report to one of our Underwriting Managers.
As a Personal Risk Services, PRS, Portfolio Underwriter, you are accountable for:
* Individual risk selection for accounts generating an annual premium less than $100,000
* Assuming a producer relationship and account leadership role in the achievement of profit, growth and retention for assigned book of business
* Working closely with key producers on all Portfolio accounts for assigned territories
* Assuring that the quality of new business is consistent with PRS' strategy and prescribed underwriting guidelines as well as catastrophe management objectives
* Evaluating account details (contract modifications, writing companies, deductibles, overall account rating structure based on all exposures including up-sell and account rounding opportunities)
* Developing technical expertise in the underwriting and pricing of all Portfolio products
* Working with the producer and branch to coordinate annual insurance reviews that identify product and service needs of customers
* Analyzing customer information and making recommendations for additional coverage and services
* Aggressively researching and analyzing industry trends (insurance and customer) to stay current and identifying emerging issues affecting business plans, new product and service opportunities; actively sharing with constituents
* Preparing renewal proposals that assist the producers in promoting account retention and growth
* Communicating any potential account acquisition or growth issues to branch and Home Office
* Coordinating the underwriting, pricing, proposal and placement process for Custom Solutions exposures with Home Office resources
* Obtaining quotes and assisting producers with coverage options for exposures written outside of PRS' underwriting platform (International Exposures, Custom Solutions, EPLI, Workers' Compensation, Kidnap & Ransom, Boiler & Machinery)
* Contributing to the training of staff within the Underwriting Center and Region on Portfolio capabilities
* Soliciting and conducting client visits as needed
QUALIFICATIONS
The
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compe...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:36
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Company
Federal Reserve Bank of Chicago
A Relationship Manager maintains and develops relationships supporting a portfolio of financial institutions utilizing Federal Reserve Financial Services (FRFS) solutions.
This relationship manager will have a customer-oriented mindset.
This includes analyzing customer needs and matching those customer needs with available FRFS services.
The level of work required is considered intermediate and staff must be able to work remotely under minimal supervision.
This job does not have any direct reports.
Your Responsibilities
* Develops consultative relationships with new and existing customers to increase the potential for expanded business and customer retention
* Uses independent service knowledge to explain products and services to customers and coordinates internally the successful completion of required paperwork, pricing, logistical set-up tasks, etc.
* Documents day-to-day activity and utilizes reporting capabilities in Salesforce to properly serve the customer’s needs
* Accountable for Federal Reserve Financial Services revenue and strategic goal achievement
* Provides customer perspective for new products, quality improvements or customized business solutions to internal stakeholders
* Prepares and presents cost/benefit proposals to customers
* Consults with customers on merger, acquisition and de novo activities
* Conducts presentations related to FRFS products and services internally and at industry conferences
* Customer-oriented mindset, focused on building and preserving relationships
Your Background
* Bachelor's degree or equivalent experience
* Two or more years of relevant experience preferred
* Experience with SalesForce or equivalent CRM tool required
* Advanced knowledge and proven expertise of financial institution operational practices, and strong commercial acumen
* Strong problem-solving skills
* Excellent organizational and time management skills
* Demonstrates strong written and verbal communication skills
What We Offer:
* Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
* A continuous learning environment with opportunities to gain new skills and grow your career.
Additional Requirements:
* Ability to travel up to 40%
* Valid driver's license
* This role requires candidate to be physically located in one of the geographic locations listed
* As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies.
If y...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:33
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Company
Federal Reserve Bank of Atlanta
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services, and the FedNow® Service.
In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization.
The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024.
Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States.
Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.
We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission.
Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.
To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.
We value the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.
As a Federal Reserve System National Business Line, it is standard practice to post FRFS positions in all twelve Districts to provide transparency and equitable opportunities for all FRS employees to apply.
Internal candidate(s) selected for this position will remain employed by their current employing District and serve as an employee of FRFS.
The selected candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.e., remote/hybrid work posture, etc.).
We are a dynamic hybrid workplace environment.
Provides diverse and confidential administrative support to the officer(s) and department staff that is technical, complex, and often confidential.
Maintains schedule, monitors email, supports meetings and conference calls, coordinates travel arrangements and reimbursements, files and performs other routine and complex administrative tasks.
Maintains records and creates and maintains charts, graphs, spreadsheets and databases, including performing time...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:33
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Company
Federal Reserve Bank of Kansas City
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.
We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.
Important Information
* United States citizenship is required for this position.
* The Federal Reserve Bank of Kansas City will not sponsor a new applicant for employment authorization.
* This is a Hybrid position, with a minimum 50% on-site requirement.
About the Role
* Successful candidate will be a team-oriented Software Engineer with a strong understanding of the end-to-end process of delivering software using Agile/DevOps methodologies and have expertise in more than one of the technologies listed below.
Key Activities
* Work in an agile and collaborative environment to the design, implementation, testing of a cloud financial application.
* Performs peer reviews using software engineering principles, patterns, and development guidelines.
* Partners with customers in the development of innovative solutions that achieve business goals.
* Work closely with product owners to define business feature requirements.
* Reviews and analyzes business and technical requirements and implements technical solutions to meet those requirements.
* Provides troubleshooting, root cause analysis for supported products and environments.
* Performs other duties as assigned.
Required Qualifications
* Typically requires at least 6 years of relevant Software Development experience for the Senior level and 10-15+ years of experience for the Advance and Expert/Lead levels.
* Bachelor’s degree specializing in STEM (Science, Technology, Engineering, Mathematics), or a closely related field, from an accredited college or university, or equivalent combination of directly related education and/or experience.
Intermediate understanding of subject.
* Expertise in Java and experience with AWS cloud technologies.
* Proficiency using modern CI/CD pipelines and DevOps tooling (e.g.
Git, Bitbucket, Bamboo, GitLab, Maven, Nexus, Fortify, Sonar, etc.) to deliver Java based software.
* Performs most work independently with general supervision and direction.
* Strong analytical, problem solving, critical thinking, and self-learning skills.
* Contributes to product planning meetings and provides inputs on system options, risk, cost vs.
benefits, and impacts on business processes and goals.
* Works closely with solution Leads to assure all systems and solutions are in line with IT strategy and met with security requirements.
* Write unit tests and integration tests to verify functionality and ensure code quality.
* Perform the peer code review w...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:32
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Company
Federal Reserve Bank of Kansas City
The Federal Reserve Bank of Kansas City (Bank) has an immediate opening for an Assistant Vice President (AVP) in the Supervision and Risk Management (SRM) Division.
The AVP role is responsible for strategy alignment and implementation; developing operating plans to achieve goals and objectives for assigned business areas and ensuring performance that supports the overall Bank mission; and managing the development, growth, and succession of employees.
This position requires capabilities, experiences, and skills commensurate with leading a diverse group of managers and individual contributors, and interacting with, and influencing, peers throughout the System.
The position will provide leadership and day-to-day oversight of the Statistics and Data Management department (SDM).
SDM provides data management services for 10th District regulatory data collections and oversees a variety of data quality and collection services associated with core supervision activities.
In the near term, the position will also serve as the local business change executive for the implementation of transformational national Supervision and Regulation (S&R) technology initiatives.
Primary Objectives
* Attracts, develops, and retains a high caliber staff with diverse capabilities, and ensures successors and talent pools for key roles.
Creates a work culture that promotes a cooperative, inclusive, innovative, and team-oriented environment.
* Collaborates with senior leadership in the formulation of strategies, policies, procedures, productivity/cost/efficiency targets, and budgets.
Ensures strategies are translated into executable plans to achieve goals and meet business requirements.
* Accountable for day-to-day management oversight and attainment of strategic business objectives and operational goals, including productivity, quality, and efficiency measures.
* Ensures compliance with control standards and procedures, and measures and monitors progress to ensure goals are achieved.
* Identifies opportunities to, and implements, initiatives to reduce costs and improve efficiencies/productivity, as appropriate.
* Builds and maintains productive working relationships with peers within the Bank, the Federal Reserve System, and other stakeholders.
* Participates as the 10th District’s member of the System group, the Committee on Current Reporting Series (CCRS), and back-up member for the Steering Committee for Report Review (SCRR).
* Serves as the data owner for the FR 2028D - Small Business Lending Survey.
* Ensures data management activities that support System and District supervisory processes meet service level expectations.
* Leads and participates on key national governance groups for the Statistics business line.
Secondary Objectives:
* Actively contributes to the Bank's leadership initiatives including strategic planning, goals and objectives setting, policy deve...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:31
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Company
Federal Reserve Bank of Kansas City
When you join the Federal Reserve – The nation’s central bank – you’ll play a key role, collaborating with leading professionals to strengthen and protect our economic, financial and payments systems.
We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth – along with a wide range of benefits and perks that support your health, wealth, and life.
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedNow®, FedACH®, and Check Services.
FRFS strives to meet the needs of the marketplace for new products and services quickly, while seeking to provide a more robust and unified customer experience across our financial service offerings.
We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission.
Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.
To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.
Support Center Operations within FRFS Customer Service has an immediate opening for a Supervisor/Assistant Manager with responsibility for a team of Support Center Specialists.
The Support Center provides 24x7x365 phone and email support to financial institutions with electronic access, as well as technical and payment needs related to the Federal Reserve's Financial Services (FRFS) platforms accessed via FedLine®.
The team operates cross-site with the FRB of Minneapolis and FRB of Atlanta.
The schedule for this leadership role would be Monday – Friday from 12pm-9pm CT (1pm-10pm ET) and is eligible for a shift differential.
Key Activities:
* Provide daily oversight for call center operations, including assisting team members during outages or escalated customer issues, monitoring individual and team metrics, and collaborating on process improvements.
* Utilize metrics and trends to determine adjustments needed to improve customer service, efficiency, and workload resources.
* Assist in determining, facilitating and implementing department and unit strategic priorities.
Hold self and staff accountable for achievement.
* Encourage creativity and actively listen to diverse points of view, supporting new ideas or innovative approaches to department work processes.
* Supervise, coach, and develop staff members by c...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:30
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Company
Federal Reserve Bank of Boston
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, FedNowSM, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), and Check Services.
We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization.
Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.
We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission.
Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.
To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.
The Federal Reserve has developed a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow Service.
This service enables financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds.
This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.
Candidates that live near one of our Reserve Bank locations will be provided some work from home flexibility.
Rules for hybrid work arrangements differs from Bank to Bank and should be discussed during the interview process.
Vice President of Operations Services
* Leads a diverse group of operations services teams (subject matter experts, knowledge management & training, automation, data & analytics, and ecosystem testing) that support FedACH, Checks, Wholesale (Fedwire Funds, Securities, and NSS) and FedNow.
* Sets the team vision and develops strategy for the long-term achievement of results.
* Collaborates effectively with FRFS operations and customer service leadership peers to establish the business/strategic direction for the operational teams that run and support the FRFS’s payments business on a day-to-day basis.
* Effectively utilizes a highly skilled and versatile team of business and technology subject matter experts that support production incidents, large projects, and product review and engagement of new product features.
* Drives risk reduction, enhanced custom experience, and operational efficiencies through secondary automation opportunities.
*...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:28
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Java/Python/AWS at JPMorgan Chase within the Corporate Sector, Real Estate Tech team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including Java, Python, Springboot, Microservices, API and AWS (ECS, Glue, Lambdas, etc.)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Preferred experience with web-based hosting services such as Github
* Preferred experience with SSO tools such as IDAnywhere
* Preferred experience with data exchange services such as Apigee/API Gateway•
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent cor...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:27
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Company
Federal Reserve Bank of Kansas City
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.
We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services, and the FedNow® Service.
In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization.
The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024.
Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States.
Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.
Key Activities:
* Carry out end-to-end performance testing, including requirement gathering, test planning, scripting, execution, analysis and result reporting/sharing with stakeholders.
* Evaluate system under test (SUT) communication protocol to determine scripting protocol.
* Have advanced knowledge of programming languages such as Python, JavaScript, Java, Visual Basic, Linux command languages, and other programming languages.
* Should work closely with product development & implementation, architecture, infrastructure and engineering groups for performance testing and application analysis initiatives to define success criteria and evaluation methodologies.
* Setting up/designing load test scenarios for various types of performance tests including load test, stress test, volume test, failover test, etc.
* Collaborate and coordinate with other dependent teams across the product line to ensure success of overall test run.
* Collaborate with security team & test engineers to integrate security requirements and testing into overall pipeline strategy
* Performs manual testing to validate vulnerabilities.
* Monitor server’s utilization during the test run.
* Participate...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:27
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The Asset Management, Client Service division is responsible for maintaining the Client Service vision, strategy and day to day management of over 1800 Asset Management clients across the Institutional, Sub Advisory, and Alternatives client businesses.
Responsible for developing, maintaining, and managing client relationships while maximizing opportunities and further penetrating target markets to achieve business goals.
The Client Service team works heavily on process improvements and driving change through collaboration across all businesses from Sales, Investments, Technology, Legal, and Operations.
A Client Service role is perfect for anyone looking to drive change and demonstrate measurable results to drive efficiency and an improved client experience.
As a Shareholder Services Analyst, you will be responsible for delivering high quality service and support to financial advisors and investors of J.P.
Morgan Funds.
You will participate in a thorough training program covering all service and technical aspects of mutual funds and 529 college savings plans.
By being a part of one of the largest and most respected Asset Managers, you will have the opportunity to develop a challenging career in the Investment Management and Financial Services industry.
Job Responsibilities
* Participate in problem resolution for client accounts
* Process trades and information requests for clients
* Educate clients about JPMorgan products and valueadd resources.
* Work towards and obtain a Series 6 & 63 securities licenses and pass the SIE exam
Required qualifications, capabilities and skills
* Possess high energy, a great attitude and exceptional service skills
* Bachelor's Degree or equivalent
* Industry knowledge
* Strong written and oral communication skills
* Relationship building and problem solving skills
* Attention to detail
* Obtain Series 6 & 63 securities licenses and pass SIE Exam within 90 days of starting in position
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings p...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:18
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At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Fraud Specialist's work is creative, exciting, and different every day.
As a Specialist I in Fraud, you will receive approximately 80 - 100 inbound calls a day specifically regarding fraud on customer accounts.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job Responsibilities:
* Work in a call center environment that requires 100% phone-based customer interaction
* Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicate with customers in a metrics-driven environment
* Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Take ownership of each customer interaction while treating them with respect and responding with empathy
* Work both independently and in a team environment
* Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills:
* Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred qualifications, capabilities, and skills:
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Call Center, Banking or Finance industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and co...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:17
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:17
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DESCRIPTION:
Duties: Provide technical leadership and coaching.
Participate in pre-project business development activities including ROM estimates, technical feasibility analysis, and design of new product solutions.
Provided technical leadership and assume overall accountability for successful implementation phases on all client projects.
Oversee and manage team members to ensure solutions are properly structured, specified, and developed, and partner with the QA team to ensure quality.
Collaborate with technical leads to establish the direction for all aspects of the origination technology practice.
Establish protocols and promote improvements in technical operations including building and deployment automation, external monitoring, and implementation of back office tools.
Lead the development of a new travel-based product.
Manage teams for enterprise clients and oversee technical analysis and reviews, client communication, delivery of technical trainings, and team development.
Lead software development team and interface with product principles and SPOCs (single point of contact).
Monitor team members' day-to-day activities.
Perform code reviews and mentor junior developers.
Review all work produced by the development team to ensure codes produced met company standards.
Manage client interaction and expectations regarding development efforts.
Resolved and/or escalate issues.
Telecommuting permitted up to 40% of the week.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Computer Information Systems, Information Technology, or related field of study plus 7 years of experience in the job offered or as Software Engineer, Specialist - Cloud Software and Services, Associate Consultant, Associate, Programmer Analyst, or related occupation.
Skills Required: Requires experience in the following: Windows 10; Agile SDLC; Application Architecture Disciplines; Microservices; Jenkins; NodeJS; CSS; HTML; Javascript; JQuery; SQL; Typescript; XML; Angular; Bootstrap; REST; SOAP; JSON; AWS Cloud Services; GIT; Automated Testing; Unit Testing; .NET; and C#.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
.
Telecommuting permitted up to 40% of the week.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and pr...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:15
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Step into the role of a Principal Architect at JPMorgan Chase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
As a Principal Architect at JPMorgan Chase within the Consumer and Community Banking Data Technology team, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, as well as support the adoption of strategic global solutions.
Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.
Job responsibilities
* Advise teams across CCB on the evaluation and adoption of leading-edge technologies and their applicability within the data technology ecosystem.
* Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies.
* Develops strategic roadmaps aligned with business and architecture strategy and priorities.
* Leads the firm's data modernization efforts and product development in service of executing against data technologies strategic priorities
* Makes high-impact decisions on the strategic direction for key technologies in collaboration with senior leadership
* Stays current on the latest industry trends and other technological advances, and leverages industry expertise to influence the firm's technology and future development
* Serves as the function's go-to subject matter expert.
* Champions the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Experience with modern big data projects including Apache Spark and Apache Iceberg
* Experience with AWS services such as Glue, Lake Formation, and EMR
* Experience with platforms such as Databricks and Snowflake.
* Experience designing platforms to support data ingestion and transformation.
* Experience with policy management and access control design.
* Ability to present and effectively communicate to Senior Leaders and Executives
* Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
* Understanding of the business
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* AWS Experience preferred
* Consumer banking products and ecommerce domain knowledge preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customer...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:15
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in the One Chase Experience Platform, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
The One Chase Experience Platform team works to support and enable front line employees to acquire new customers and deepen our relationships with existing ones.
By innovating, optimizing, and improving our Customer Relationship Management (CRM) systems, we help our customers and clients reach their financial dreams across multiple lines of business.
This presents an amazing opportunity to deliver holistic and integrated service experiences which few other financial institutions can provide.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Evaluate service experience prototypes in omnichannel environments and ecosystems
* Lead generative service experience research efforts to explore possible features, concepts, and innovations
* Collaborate and coordinate key research activities with the appropriate business teams, DCE teams, data, legal, regulatory, and compliance partners on behalf of One Chase Experience Platform
* Manage and maintain a portfolio of research efforts and insights repository across the One Chase Experience Platform team and represent the One Chase Experience Platform team to the Research Community of Practice and coordinate with the Research Opera...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:14
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: San Jose, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:14
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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We're proud to lead the U.S.
in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Senior Machine Learning Operations Senior Associate will build and maintain pipelines for model training, batch/real-time model serving, hyperparameter tuning at scale, model monitoring, production validation and other activities vital for model development, testing and deployment in a well-managed, controlled environment.
Our product, Personalization and Insights, builds and supports high throughput, low latency applications which leverage state of the art machine learning architectures, and which are deployed in AWS.
These applications power personalized experiences across Chase Consumer & Community Banking channels, to help weave a user experience that includes traditional banking services with other services in the Travel, Merchant Offer Shopping, and Dining spaces.
Job responsibilities
* Deploy and maintain infrastructure (eg., Sagemaker Notebooks) for providing an effective model development platform for data scientists and ML engineers that integrates with enterprise data ecosystem
* Build, deploy and maintain ingress/egress and feature generation pipelines to calculate input features for model training and inference
* Deploy and maintain infrastructure for batch and real-time model serving, in high throughput, low latency applications, at scale.
* Identify, deploy and maintain high quality model monitoring and observability tools
* Deploy and maintain infrastructure for compute intensive tasks such as hyperparameter tuning and interpretability and explainability
* Partners with product, architecture, and other engineering teams to define scalable and performant technical solutions.
* Leverages deep technical expertise to design extensible and scalable solutions, and to coach and grow individuals and teams.
* Ensures team executes work according to compliance standards, SLAs, and business requirements, to meet the objectives of an initiative.
Anticipates the needs of broader teams and potential dependencies with other teams.
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary.
* Proactively helps maintain high operational excellence standards for our production systems.
Encourages development of technological methods and techniques
Required qualifications, capabilities, and skills
* BS degree in Computer Science or related Engineering field
* 3+ years applied experience
* Experience in model training, building, deployment and execution ecosystem such as Sagemaker and/or Vertex AI
* Experience in monitoring and observabil...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:13
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:12
-
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We're proud to lead the U.S.
in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Senior Machine Learning Operations VP will build and maintain pipelines for model training, batch/real-time model serving, hyperparameter tuning at scale, model monitoring, production validation and other activities vital for model development, testing and deployment in a well-managed, controlled environment.
Our product, Personalization and Insights, builds and supports high throughput, low latency applications which leverage state of the art machine learning architectures, and which are deployed in AWS.
These applications power personalized experiences across Chase Consumer & Community Banking channels, to help weave a user experience that includes traditional banking services with other services in the Travel, Merchant Offer Shopping, and Dining spaces.
Job responsibilities
* Deploy and maintain infrastructure (eg., Sagemaker Notebooks) for providing an effective model development platform for data scientists and ML engineers that integrates with enterprise data ecosystem
* Build, deploy and maintain ingress/egress and feature generation pipelines to calculate input features for model training and inference
* Deploy and maintain infrastructure for batch and real-time model serving, in high throughput, low latency applications, at scale.
* Identify, deploy and maintain high quality model monitoring and observability tools
* Deploy and maintain infrastructure for compute intensive tasks such as hyperparameter tuning and interpretability and explainability
* Partners with product, architecture, and other engineering teams to define scalable and performant technical solutions.
* Leverages deep technical expertise to design extensible and scalable solutions, and to coach and grow individuals and teams.
* Ensures team executes work according to compliance standards, SLAs, and business requirements, to meet the objectives of an initiative.
Anticipates the needs of broader teams and potential dependencies with other teams.
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary.
* Proactively helps maintain high operational excellence standards for our production systems.
Encourages development of technological methods and techniques within team.
Required qualifications, capabilities, and skills
* BS degree in Computer Science or related Engineering field
* 5+ years applied experience
* Experience in model training, building, deployment and execution ecosystem such as Sagemaker and/or Vertex AI
* Experience in monitoring and observabili...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:12
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Become an integral part of the Fraud and Customer Protective Services team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Executive Assistant in Fraud and Customer Protective Services, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:11
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Treasure Island, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:09
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking in the AE DEV Practices and Release Eng team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Consumer and Community Banking Robotics & Intelligence is a team rewarded with innovators who love technology as much as you do.
Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality Developer products and solutions for Chase's Digital Organization.
You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
Job responsibilities
* Design, Develop, and Operate solutions for a cloud computing platform encompassing private and public clouds, at scale.
Bake in attributes of security, auditability and observability into the platform
* Define and build value-add services on the platform using cloud-native principles and help evangelize and adopt cloud to an eco-system of developers in the technical community
* Create technical design for development and integration of new software and system technologies as well as participate in software and system performance analysis and tuning, service capacity planning and demand forecasting
* Drive technical innovation and efficiency in infrastructure operations via developing tools and automation
* Adopting cutting-edge technologies and creating best-of-breed solutions by researching and evaluating alternate solutions
* Intelligent Software Bots" that detect anomalies in product features & behavior through machine learning & modeling of real-world customer behavior as training data
* "Intelligent sensors" that monitor how our product eco-system and infrastructure is behaving in every aspect (no dark corners), and delivers signals via data stream.
* "Real-time machine learning anomaly detection models" that process massive amounts of sensor data to detect minute degradations.
* "Developer Tools & Visualizations" that facilitate rapid deployment of new features by providing access to extremely user-friendly developer efficiency tools, personas, product configuration scripts, and bot infrastructure to facilitate gaining confidence to deploy code extremely quickly
* Participate in the development of new product offerings and innovation to make our products great and decrease our time to market for new features.
* Our tech stack changes with our needs, but currently we are using: ELK (ElasticSearch, LogStash, Kafka), Cassandra, Kubernetes/Docker, ZooKeeper/consul, VMWare ESX, chef, puppet, terraform, Jenkins, and vault.
Required qualifications, capabilities, and skills
* Formal training or certification on software ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-16 08:28:07
