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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Utica, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:41
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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Quincy, US-MA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:40
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How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.
The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care.
You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties.
You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality.
You will use appropriate safety measures, including personal protective equipment.
Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations.
You will participate in all required staff meetings and continuing education offerings.
PATIENT CARE TECHNICIAN
STATE SPECIFIC BOARD OF NURSING REQUIREMENTS
California
* Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR
* Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program.
Maryland
* Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR
* Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR
* Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.
New Mexico
* Must have New Mexico dialysis technician certificate at time of hire OR
* Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR
* New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
* After January 1 st , 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.
* The app...
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Type: Permanent Location: West Palm Beach, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:36
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How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.
The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care.
You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties.
You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality.
You will use appropriate safety measures, including personal protective equipment.
Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations.
You will participate in all required staff meetings and continuing education offerings.
PATIENT CARE TECHNICIAN
STATE SPECIFIC BOARD OF NURSING REQUIREMENTS
California
* Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR
* Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program.
Maryland
* Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR
* Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR
* Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.
New Mexico
* Must have New Mexico dialysis technician certificate at time of hire OR
* Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR
* New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
* After January 1 st , 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.
* The app...
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Type: Permanent Location: Gardena, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:30
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How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.
The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care.
You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties.
You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality.
You will use appropriate safety measures, including personal protective equipment.
Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations.
You will participate in all required staff meetings and continuing education offerings.
PATIENT CARE TECHNICIAN
STATE SPECIFIC BOARD OF NURSING REQUIREMENTS
California
* Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR
* Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program.
Maryland
* Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR
* Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR
* Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.
New Mexico
* Must have New Mexico dialysis technician certificate at time of hire OR
* Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR
* New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
* After January 1 st , 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.
* The app...
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Type: Permanent Location: Aurora, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:29
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How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.
The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care.
You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties.
You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality.
You will use appropriate safety measures, including personal protective equipment.
Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations.
You will participate in all required staff meetings and continuing education offerings.
PATIENT CARE TECHNICIAN
STATE SPECIFIC BOARD OF NURSING REQUIREMENTS
California
* Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR
* Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program.
Maryland
* Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR
* Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR
* Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.
New Mexico
* Must have New Mexico dialysis technician certificate at time of hire OR
* Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR
* New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
* After January 1 st , 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.
* The a...
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Type: Permanent Location: Crownpoint, US-NM
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:28
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How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.
The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care.
You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties.
You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality.
You will use appropriate safety measures, including personal protective equipment.
Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations.
You will participate in all required staff meetings and continuing education offerings.
PATIENT CARE TECHNICIAN
STATE SPECIFIC BOARD OF NURSING REQUIREMENTS
California
* Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR
* Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program.
Maryland
* Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR
* Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR
* Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.
New Mexico
* Must have New Mexico dialysis technician certificate at time of hire OR
* Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR
* New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
* After January 1 st , 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.
* The a...
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Type: Permanent Location: Gallup, US-NM
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:20
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Essential Duties and Responsibilities include the following.
Other duties and tasks may be assigned.
* Demonstrate effective use of supplies and staff labor hours.
* May assist with billing log preparation and updates.
* Perform duties as assigned to meet the patient care or operational needs of the clinic
* Obtain blood samples for laboratory analysis as required to complete physician orders.
* Complete and document monthly review of patient medication profiles.
* Knowledge of and comply with applicable health care professionals practice act requirements.
* Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations
* Maintain thorough, accurate, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals to include progress reports.
* Report any significant information or change in patient condition to the Charge Nurse.
* Report machine problems to Biomedical Technician and Administrator.
* Participate in staff meetings as required.
Attend in-service and continuing education offerings in compliance with company policy and procedure.
* Assist with staff training as requested.
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Type: Permanent Location: Laredo, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:18
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Essential Duties and Responsibilities include the following.
Other duties and tasks may be assigned.
* Demonstrate effective use of supplies and staff labor hours.
* May assist with billing log preparation and updates.
* Perform duties as assigned to meet the patient care or operational needs of the clinic
* Obtain blood samples for laboratory analysis as required to complete physician orders.
* Complete and document monthly review of patient medication profiles.
* Knowledge of and comply with applicable health care professionals practice act requirements.
* Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations
* Maintain thorough, accurate, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals to include progress reports.
* Report any significant information or change in patient condition to the Charge Nurse.
* Report machine problems to Biomedical Technician and Administrator.
* Participate in staff meetings as required.
Attend in-service and continuing education offerings in compliance with company policy and procedure.
* Assist with staff training as requested.
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Type: Permanent Location: Live Oak, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:17
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Essential Duties and Responsibilities include the following.
Other duties and tasks may be assigned.
* Demonstrate effective use of supplies and staff labor hours.
* May assist with billing log preparation and updates.
* Perform duties as assigned to meet the patient care or operational needs of the clinic
* Obtain blood samples for laboratory analysis as required to complete physician orders.
* Complete and document monthly review of patient medication profiles.
* Knowledge of and comply with applicable health care professionals practice act requirements.
* Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations
* Maintain thorough, accurate, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals to include progress reports.
* Report any significant information or change in patient condition to the Charge Nurse.
* Report machine problems to Biomedical Technician and Administrator.
* Participate in staff meetings as required.
Attend in-service and continuing education offerings in compliance with company policy and procedure.
* Assist with staff training as requested.
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Type: Permanent Location: Poughkeepsie, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:16
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Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Inside Sales & Service Representative.
About the Role:
You will:
* Meet or exceed the sales targets established by your Manager.
* Work with the Profit Center Manager to establish revenue and margin targets.
* Accurately process Sales Orders and Bids generated through telephone sales transactions.
* Assist customers who pick up their order at our Profit Center.
* Find innovative ways to grow sales with existing customers and become their trusted advisor.
* Generate sales leads that develop into new customers.
* Identify opportunities for value-added services and articulate our solutions.
* Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
* Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
* Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
* Successfully complete required safety and compliance training programs as assigned.
* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
* 1 year of experience in customer service or inside sales; contractor sales preferred.
* Knowledge of products sold in the Profit Center preferred.
Our ideal candidate will also:
* Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
* Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
* Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
* Build influential relationships and trust with customers and vendors through open and interactive communication.
* Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
* Be able to build positive working relationships and inspire teamwork with co-workers.
* Be able to learn and operate the computer related systems used to process orders.
* Be able to learn to operate warehouse material-handling equipment.
* Read, write, speak, and understand English.
* Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Hajoca Corporation Job 8614 by eQuest
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:08
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JOB DESCRIPTION
StreamLabs Water is a leader in smart home water monitoring solutions, providing innovative products that help homeowners protect their properties, conserve water, and gain real-time insights into their water usage.
Our mission is to empower customers with tools to manage their water systems efficiently and sustainably.
We are seeking an experienced and visionary Head of E-Commerce to lead our online sales strategy and drive growth in this critical area of our business.
Position Overview:
The Head of E-Commerce will be responsible for developing and executing StreamLabs Water's e-commerce strategy, managing our online sales channels, and driving revenue growth through innovative and customer-centric initiatives.
This role requires a strategic leader with a deep understanding of e-commerce, digital marketing, and the smart home or IoT (Internet of Things) industry.
The ideal candidate will have a proven track record of scaling e-commerce operations, optimizing customer experiences, and delivering measurable results.
Key Responsibilities:
* Strategic Leadership: Develop and implement a comprehensive e-commerce strategy aligned with StreamLabs Water's business objectives, focusing on revenue growth, customer acquisition, and retention.
* Revenue Growth: Drive online sales growth through effective product positioning, pricing strategies, and promotional campaigns.
* Platform Management: Oversee the operation and optimization of the e-commerce platform, ensuring a seamless, secure, and user-friendly shopping experience.
* Customer Experience: Enhance the customer journey by improving site navigation, product discovery, and checkout processes, with a focus on reducing friction and increasing conversions.
* Digital Marketing: Collaborate with the marketing team to execute data-driven campaigns, including SEO, SEM, email marketing, affiliate marketing, and social media advertising, to drive traffic and conversions.
* Analytics and Reporting: Monitor and analyze key performance indicators (KPIs) such as traffic, conversion rates, average order value, and customer lifetime value, providing actionable insights to improve performance.
* Product Strategy: Partner with product and engineering teams to identify and launch new products or features that align with customer needs and market trends.
* Partnerships: Manage relationships with third-party vendors, logistics providers, and payment processors to ensure efficient operations and a positive customer experience.
* Team Leadership: Build and lead a high-performing e-commerce team, fostering a culture of innovation, collaboration, and accountability.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
Th...
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Type: Permanent Location: Smyrna, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:04
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JOB DESCRIPTION
* Supervise and guide underwriters, ensuring implementation of core underwriting strategies, including reviewing and approving of large and/or complex Cyber and Professional Liability accounts.
* Develop, maintain, and strengthen key agency and broker relationships for Cyber with a focus on core broker partnerships within the Eastern Zone.
* Oversee the execution of underwriting strategies by clearly communicating priorities and objectives internally to underwriters, , Regional Operations, and GCE/MSL teams, as well as externally to brokers and producers.
* Contribute to business and budget planning efforts, ensuring alignment with organizational goals.
* Train and mentor underwriters on product knowledge, system utilization, and modeling tools to enhance their expertise and performance.
* Collaborate on branch agency management initiatives, including agency analysis, strategic planning, goal setting, agent education, and market engagement.
* Support the product team in achieving key objectives related to premium growth, profitability, retention, rate management, and expense targets for Cyber products.
* Represent Chubb Global Cyber in the marketplace by building strong external relationships with brokers, clients, competitors, and industry organizations, while serving as a key leader and advocate for the company.
QUALIFICATIONS
* Underwriting
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:03
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JOB DESCRIPTION
We are seeking a dynamic and results-driven Account Manager - Partnerships to join our team.
This role focuses on providing account management support for newly acquired accounts, fostering trusted relationships with key decision-makers, and driving the growth of our products and services.
The ideal candidate will have a strong understanding of customer needs, industry trends, and the competitive landscape, as well as the ability to develop and execute strategic account plans.
This position requires excellent communication, analytical, and relationship-building skills to ensure customer satisfaction and achieve business objectives.
Key Responsibilities:
Account Acquisition & Relationship Management:
* Focus on delivering exceptional support to new partnerships and accounts to sell the company's products and standard services.
* Establish and nurture trusted relationships with key decision-makers within customer accounts.
* Meet with customers to discuss their needs, gather feedback, and communicate the value of the company's products, services, and solutions.
* Build an in-depth understanding of customers' organizations, business goals, and challenges to better address their needs.
* Gather and document information about customers' key leaders/decision-makers, including their roles, perspectives, and styles.
Customer-Centric Solutions & Business Development:
* Identify signals that customers may need additional products or services and navigate internal channels to address these needs.
* Help customers explore and understand their broader business challenges and recommend tailored solutions.
* Support the interpretation of data to assess the performance of products, services, and solutions against customer expectations.
* Collaborate with internal teams to create key performance indicators (KPIs) and use dashboards to monitor and assess team performance.
Industry Knowledge & Competitive Analysis:
* Develop a deep understanding of the industry, including market trends, economic challenges, and competitive dynamics.
* Gather and analyze data on competitors' products, services, pricing, and marketing strategies.
* Build a broad understanding of industry products/services and their applications, distinguishing the pros, cons, and implications of various options.
Contract Management & Negotiation:
* Assist customers in understanding the company's standard contracts, terms, and conditions.
* Partner with legal resources to develop appropriate contract terms for simple agreements.
* Seek guidance from senior staff to negotiate short-term or straightforward contracts.
Collaboration & Communication:
* Actively listen to customers and colleagues, ensuring clear communication and mutual understanding.
* Use non-verbal cues and body language to demonstrate attentiveness and interest during interactions.
* Offer alternatives and suggestions to a...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:02
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JOB DESCRIPTION
We are seeking a dynamic and results-driven Head of Operations to lead and oversee the day-to-day operations of our organization.
The ideal candidate will be responsible for driving operational excellence, optimizing processes, and ensuring the seamless execution of business strategies.
As a key member of the leadership team, the Head of Operations will play a critical role in shaping our revenue growth, order fulfillment, procurement, and supply chain management, fostering a culture of innovation, and delivering exceptional value to our customers and stakeholders.
Key Responsibilities:
Strategic Leadership
* Develop and implement operational strategies aligned with the company's overall goals and objectives.
* Collaborate with the leadership team to define long-term business plans and growth initiatives.
* Identify opportunities for innovation and continuous improvement across all operational functions, including procurement and supply chain.
Operational Excellence
* Oversee the company's core operations, including warehouse/order fulfillment, accounts receivable/accounts payable, supply chain, procurement, production, and partner with customer experience/service.
* Establish and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness across procurement and supply chain activities.
* Ensure compliance with industry regulations, company policies, and quality standards.
Procurement and Supply Chain Management
* Develop and execute procurement strategies to ensure cost-effective sourcing of materials and services.
* Build and maintain strong relationships with suppliers and vendors to optimize supply chain performance.
* Monitor inventory levels, demand forecasting, and supplier performance to ensure timely delivery and minimize disruptions.
* Implement best practices in supply chain management to enhance efficiency, reduce costs, and improve overall operational effectiveness.
Team Leadership
* Build, mentor, and lead a high-performing operations team, fostering a culture of accountability and collaboration.
* Provide guidance and support to department heads, ensuring alignment with organizational priorities.
* Promote professional development and succession planning within the operations team.
Process Optimization
* Analyze and streamline workflows to improve productivity, reduce costs, and enhance customer satisfaction.
* Implement best practices and leverage technology to drive operational efficiency across procurement and supply chain functions.
* Manage budgets, resources, and timelines to ensure the successful execution of projects.
Risk Management
* Identify and mitigate operational risks to safeguard the company's assets and reputation.
* Develop contingency plans to address potential disruptions in procurement and supply chain operations and ensure business continuity.
QUALIFICATIONS
...
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Type: Permanent Location: Smyrna, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:01
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JOB DESCRIPTION
As the Head of Customer Experience, you will play a pivotal role in ensuring a seamless customer journey, building strong relationships with internal customers, overseeing the customer service team to include inside sales, technical support, and vendor support, and implementing strategies to improve profitability and operational efficiencies within the organization.
Your expertise in managing and motivating teams, coupled with your passion for creating exceptional experiences, will be essential for success in this role.
Responsibilities:
* Act as a primary point of contact for internal customers, addressing their inquiries, concerns, and feedback in a timely and professional manner.
* Oversee and manage the customer service team, providing guidance, coaching, and support to ensure exceptional service delivery.
* Develop, implement, and lead training programs to equip client-facing contacts with the necessary skills and knowledge to excel in their roles; hold regular and recurring team meetings focused on processes, pain points, and potential improvements.
* Collaborate with cross-functional teams to create and implement a strategic plan for improving customer experience, with a focus on increasing customer satisfaction and loyalty.
* Identify process gaps, bottlenecks, and areas for improvement within the customer experience journey, and develop and implement solutions to enhance profitability and operational efficiency.
* Monitor key performance indicators (KPIs) and develop metrics to assess team performance, customer satisfaction, and operational efficiency levels.
Provide regular reports to senior management.
* Stay up to date with industry trends and best practices, and proactively recommend innovative approaches to continuously enhance customer experience.
* Foster a culture of continuous improvement by promoting teamwork, employee engagement, and the regular sharing of ideas and best practices; regularly evaluate learning programs and onboarding process and update both to incorporate new technologies, best practices and address emerging customer issues.
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, reli...
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Type: Permanent Location: Smyrna, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:06:00
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JOB DESCRIPTION
The Assistant Vice President, Claim Manager leads and manages a cyber and privacy liability claims team within the North America Claims organization.
The position is responsible for administration, technical supervision, training and development, and oversight of a claims team that primarily handles primary cyber and privacy liability claims.
Responsibilities:
* Lead a cyber claims team through the application of Best Practices and strong supervisory skills.
* Drive and develop the technical acumen of the team, which handles a significant number of complex and high severity matters.
* Management ofclaims systems and data for accuracy and timely reporting.
* Ensure timely and accurate reserving practices.
* Provide guidance with respect to technical oversight of claims, including timely coverage reviews and coverage correspondence.
* Control legal spend while ensuring superior claim outcomes.
* Ensure compliance with Financial Lines Best Practices to ensure claim handling discipline and superior Quality Review and Audit scores.
* Management of Inventory to a 1-1 open to close ratio.
* Close collaboration with underwriting business partners to advise of trends, significant claims activity, and improved policy language.
Leadership:
* Build and develop organizational talent.
* Partner with HR to hire and manage talent and diversity.
* Develop and execute strategies to create and maintain a dynamic and positive work environment and culture that enables staff to develop personally and technically.
* Conduct goal setting and performance appraisals by established deadlines.
Create and execute development plans as appropriate.
Develop ongoing strategies to obtain strong performances from all team members and retain high performers.
* Develop and execute strategies to create and maintain a dynamic and positive work environment, enabling staff to develop personally and technically.
* Foster clear and consistent communication for the line of business on a regular and consistent basis.
* Provide strong Leadership on key projects and initiatives that make a significant impact on the line of business.
Quality/Technical Management:
* Drive team to deliver better outcomes both in loss and expense.
* Improve Large Loss Management Communication - Large Loss Report (LLR) accuracy and clarity, presentation of claims to senior management and/orUnderwriting business leaders.
* Ensure compliance with state and federal regulatory requirements as well as internal operational standards.
* Demonstrate knowledge of severity files and trends.
Service, Marketing and Communication:
* Participate in underwriting, actuarial, client or broker meetings regularly to promote relationships.
* Manage the resolution of claim issues/complaints raised by internal and external business partners.
* Ensure satisfactory ratings in all Operational Audit res...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:59
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JOB DESCRIPTION
As a Product Analyst/Business Solution Analyst with our Digital Commercial Insurance Small and Lower Middle Market (SLM) domain, you will have the opportunity to form a powerful partnership with senior leadership in both business and operations, influencing business strategy by designing effective user experiences and comprehensive solution architectures that drive success.
Your collaboration with IT will be key to ensuring that our applications and infrastructure are perfectly aligned with our operational goals and process improvements.
Reporting directly to our Domain/Sub-Domain Lead, you'll have the chance to work directly with a leader responsible for overseeing a specific area of our business, ensuring that all strategies and operations within that domain are aligned with the broader company objectives.
Joining our team in this role places you at the heart of innovation and strategic development, making a tangible impact on the company's future.
In this role, you will:
* Lead the elicitation and documentation of business requirements, creating user stories for prioritized projects with a focus on user experience and agent facing platforms
* Collaborate with Digital Underwriting leadership and others across SLM to refine user stories prioritized by Product Owners (POs), ensuring a clear understanding of business objectives and outcomes
* Establish and maintain collaborative relationships with cross-functional teams, including Underwriting, Operations, Technology, Marketing, Regulatory and Compliance and other key business functions
* Identify and help architect business capabilities across People, Process, Partners, and Technology, leveraging Agile principles to enhance organizational effectiveness
* Support the Product Owners within an Agile framework, managing Epics, Features, and User Stories that translate business requirements into actionable IT deliverables and that are aligned to business outcomes
* Strategically design, sequence, and execute business projects that advance the business strategy, ensuring the architecture remains focused on delivering value
* Collaborate with business teams to develop practical solutions from project concepts, ensuring alignment with IT capabilities for successful outcomes
* Build strong relationships with senior business, IT, and operations leadership to collaboratively drive execution of the business strategy and develop investment proposals
* Guide IT analysts and business subject matter experts on project initiatives, providing oversight to ensure alignment with business objectives
QUALIFICATIONS
* Comprehensive
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its e...
....Read more...
Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:58
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JOB DESCRIPTION
PRS Sr.
Agency Sales Manager (Sr.
ASM)
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions.
Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking a Sr.
Agency Sales Manager (Sr.
ASM) for ourWhite Plains, NY branch.
The Sr.
ASM position is an external facing sales role requiring daily, independent travel to assigned tier 1 and 2 agents and brokers.
The territory will primarily include the Westchester NY area with a requirement for the candidate to live within daily traveling distance to White Plains, NY.
The Sr.
ASM will be primarily responsible for new client acquisition that meets Chubb's account appetite and profitable growth expectations.
The Sr.
ASM will manage agents in partnership with an Agency Relationship Manager (ARM) who is responsible for the overall agency relationship management including renewal client management, retention and cross selling.
The Sr.
ASM and the ARM will work as a team, with both individuals responsible for Written Premium Growth, the Sr.
ASM assigned to new client acquisition and the ARM assigned to existing client new business and cross selling, for the same group of independent agents and brokers.
The Sr.
ASM will report directly to the VP, Personal Risk Services, White Plains Branch.
Key Responsibilities:
* Develop agency assessments and business plans with assigned independent agents designed to grow new business from new client.
* Identify new clients with annual premium of $5,000 to $250,000+ through effective pipeline development, account pre-qualification and territory analysis/management.
* Responsible for new client acquisition including pipeline development and pipeline management ultimately leading to closing deals.
* Responsible for new client quote follow up and quote optimization with agents.
* Premier account segment new customer table set best practice.
* Travel within assigned territory 4-5 days/week supported by office time as needed for scheduling agency appointments, agency travel preparation and follow-up, Salesforce documentation etc.
* Provide support to assigned agencies with new client development sales matters.This includes:
* Agency training to understand Chubb's products, services and competitive advantages.
* Marketing campaigns, events and corporate directives that are designed for new customer development such as new business guideline changes.
* Analyze new business trends including quote volume, quality and hit ratio.
* Build and maintain strong relationships with assigned agents and brokers to meet or exceed financial objectives for assigned territory.
* Follow disciplined sales process to ensure consistent execution of best practices, including agency assessmen...
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Type: Permanent Location: White Plains, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:57
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JOB DESCRIPTION
As a Business Analyst within our Commercial Insurance Small and Lower Middle Market (SLM) domain, you will have the opportunity to work with business leadership in both Actuarial and Portfolio Management, helping to designing and document effective rating solutions that can be applied by the Pricing Implementation team.
Your collaboration with IT development and testing counterparts will be key to ensuring that our applications and infrastructure are perfectly aligned with our operational goals and upgrades.
Reporting directly to the Pricing Team product owner, you'll be part of a highly functioning team focused on delivering a high-quality pricing release.
Joining our team in this role places you at the heart of innovation and strategic development, making a tangible impact on the company's future.
In this role, you will:
* Lead the elicitation and documentation of business requirements with Actuarial and Portfolio Management leadership, developing detailed user stories for prioritized projects supporting filed and approved pricing levers and nuanced rating adjustments
* Collaborate with the Pricing Implementation team to refine user stories, ensuring a clear understanding of business objectives, details and outcomes by the development and QA teams
* Establish and maintain collaborative relationships with cross-functional teams, including Underwriting, Operations, Technology, Marketing, Regulatory and Compliance and other key business functions
* Identify and help architect business capabilities across People, Process, Partners, and Technology, leveraging Agile principles to enhance organizational effectiveness
* Support the Product Owners within an Agile framework, managing Epics, Features, and User Stories that translate business requirements into actionable IT deliverables and that are aligned to business outcomes
* Build strong relationships with senior business, IT, and operations leadership to collaboratively drive execution of the pricing implementation strategy
* Guide IT analysts and business subject matter experts on project initiatives, providing oversight to ensure alignment with business objectives
QUALIFICATIONS
* Comprehensive
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities...
....Read more...
Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:56
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JOB DESCRIPTION
Chubb Insurance Solutions Agency (CISA), a premier $500 million premium operation licensed in all 50 states and surplus lines, is seeking a customer-focused and results-driven Personal Lines Service Account Executive to join our dynamic team.
This role focuses on delivering exceptional service to enrolled agents, ensuring seamless policy management, fostering long-term relationships, and driving sales growth through effective cross-selling and upselling.
The Service Account Executive will manage policy servicing requests, resolve agent and client inquiries, address underwriting items, and ensure high satisfaction throughout the customer lifecycle.
The ideal candidate will have a solid understanding of the personal lines marketplace, strong problem-solving and communication skills, exceptional organizational abilities, and a clear grasp of Chubb's competitive advantages.
Key Responsibilities: Policy Servicing and Support:
* Manage policy servicing requests, including endorsements, billing, renewals, cancellations, and reinstatements.
* Ensure prompt and high-quality service delivery, meeting all Service Level Agreement (SLA) objectives.
* Handle high phone volume efficiently while maintaining a professional and customer-focused approach.
* Monitor and follow up on open underwriting items to ensure prompt resolution and policy completion.
* Provide guidance to agents on risk qualification and pre-underwriting requirements.
* Maintain detailed and accurate records of agent interactions, policy servicing activities, and account information in the agency management system (AMS).
Sales and Service Excellence:
* Achieve or exceed sales targets through effective cross-selling and upselling of Chubb's Personal Lines products (e.g., auto, home, renters, personal excess, flood, recreational marine policies).
* Identify opportunities to round out accounts and recommend tailored insurance solutions to agents and their clients.
Relationship Management:
* Collaborate with Chubb internal stakeholders, including personal lines underwriters, to support agent needs and ensure smooth policy servicing.
* Build and maintain strong relationships with enrolled agents to ensure satisfaction, client retention, and loyalty.
* Identify opportunities to enhance agent engagement by leveraging the breadth of CISA products and facilitating referrals across other CISA divisions (e.g., Commercial, Farm & Ranch, Recreational Marine).
* Educate agents on Chubb's Personal Risk Services (PRS) products and services to enhance their understanding and utilization.
QUALIFICATIONS
Performance
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive pr...
....Read more...
Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:55
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TRANSPORTATION PRACTICE
Join Michael Baker International, consistently honored as a Top 20 transportation firm by Engineering News-Record.
Embark on an outstanding journey where your expertise will shine in a world-class environment dedicated to flawless transportation solutions.
Our ambitious team thrives on collaboration, determined to successfully implement innovative practices.
DESCRIPTION
Michael Baker is actively seeking a Right of Way/Access Specialist/Engineer for our New York, Newark and/or Hamilton, NJ office.
Seize the opportunity to become a pivotal part of our NY/NJ Highway Operations Team.
This exciting role allows you to excel in a proven and strictly regulated industry, where your contributions will improve our already outstanding service.
This is a Hybrid opportunity working out of our NYC, Newark or Hamilton NJ offices.
RESPONSIBILITIES
• Exhibit a general understanding of NJ real estate law and appraisal principles.
• Demonstrate knowledge of all required regulations (federal, state, local) to ensure compliance.
• Prepare various right of way deliverables and assist with project delivery for transportation projects in accordance with NJDOT, NJTA, and/or local government standards.
• Experience in the preparation, review, and interpretation of various right of way documents and project plans, including but not limited to tax maps, parcel maps, jurisdiction and maintenance limit agreements, and license to cross agreements.
• Responsible for developing design plans, reports, estimates, and agreements for right of way tasks.
• Participate in meetings with stakeholders and assist with presenting materials to client and stakeholders.
• Assist entry-level ROW staff, sharing expertise and encouraging growth.
• Assist the ROW Manager with tracking and balancing staff workloads and utilizations.
• Support the ROW Manager and transportation PM's with business development efforts and proposal preparation.
• Build and retain strong relationships with team members, project managers, and clients throughout New Jersey.
• Maintain and adhere to appropriate QA/QC procedures and best practices.
• Possess strong verbal, written, and presentation skills; demonstrated ability to lead and manage the design and detailing of complex transportation projects; goal-oriented, quality-focused, and successful in creating and fostering a team environment.
• Collaborate with multiple transportation project teams to successfully deliver projects.
PROFESSIONAL REQUIREMENTS
• 4+ years of related experience.
• BSCE in a related field from an ABET-accredited college
• Experience with NYSDOT, NJDOT and NJTA roadway design projects, including familiarity with their standards and project delivery protocol (preferred)
• MicroStation software programs
• Microsoft Office (Excel and Word)
• Proficient in Bluebeam Revu and/or Adobe PDF Writer
COMPENSATION
The approximate compensation range for this position is $84,000 - $1...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:52
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Join J.P.
Morgan's CIB Global Research team and help shape the future of data-driven research by developing advanced data products, tools, and automation for our analysts and clients.
Job summary
As a Research Data Product Associate, you will partner with Research Analysts and Technology teams to source, transform, and deliver public, third-party, and alternative datasets.
You'll develop analytical tools, dashboards, and automated workflows that empower both internal users and external clients, driving impactful research and insights across the firm.
Job responsibilities
* Define requirements with Research Analysts, source and ingest datasets, and establish ETL pipelines and data-governance policies.
* Contribute to the development of an Analyst Workspace with integrated data feeds and enhanced data-discovery and analysis tools.
* Automate analytics packs and strategize publishing dashboards for external clients; support low-latency equities and options data wrangling and delivery.
* Identify manual tasks and develop scripts and workflows to centralize and automate data operations on the Research Data Platform.
Required qualifications, capabilities, and skills
* Bachelor's degree in Analytics, Data Science, Computer Science, Finance, or a related field.
* Proficiency in Python, SQL, and ETL best practices.
* Experience with dashboarding tools such as Tableau, Power BI, or similar.
* Strong communication skills and proven ability to collaborate across functions.
Preferred qualifications, capabilities, and skills
* Experience in investment banking or research data platforms.
* Familiarity with data pipeline and ETL technologies.
* Experience with the JPMC Athena platform.
* Knowledge of fixed income, derivatives, economics, and equity market data.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:37
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead at JPMorgan Chase within the Cybersecurity Technology and Controls Controls, you will be responsible for designing and executing strategic program plans to enhance existing cyber and technology risk and control infrastructure, in-line with the firm's standards..
you will lead efforts to improve the framework, guidance, and processes of GRC operations within Global Technology, ensuring the firm's complex technology operations are accurately represented and maintained within JPMC's corporate operational risk environment (CORE) system.
Your advanced knowledge of risk management principles, control practices, and operations will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Strategically plan and define deliverables and execution frameworks for cross-organizational risk and control programs.
* Collaborate with senior technology operations leaders and business control managers to ensure alignment of technology strategies, goals, and objectives.
* Design and implement the Technology Operational Risk framework, partnering with risk management teams to ensure technology risks are accurately captured in CORE for effective reporting, monitoring, and mitigation.
* Advise technology owners in Product, Engineering, and Operations on modeling processes, sub-processes, risks, and controls for comprehensive risk assessment.
* Establish and continuously enhance the use and integration of technology risk and controls reference data (such as risk scenarios, policies, standards, and procedures) within Firmwide and Global Technology Risk frameworks.
Ensure assessment data and metrics are effectively incorporated into risk management decisions.
* Work with senior business control managers to align technology risk assessments with business operational risk assessments, ensuring actionable and meaningful outcomes.
* Partner closely with Operational Risk Management to optimize technology risk and control taxonomies, ensuring accurate and effective risk descriptions.
* Lead change initiatives across Global Technology GRC to strengthen understanding and management of technology risk.
* Develop and implement governance frameworks and reporting mechanisms to demonstrate the health and effectiveness of GRC operations.
* Drive innovation and provide analytical insights and thought leadership to enhance GRC processes and governance, improving end-to-end technology risk management.
* Communicate effectively, influence stakeholders, and manage relationships with senior and executive leaders across technology and business organizations.
Required qualifications, capabilities, and skills
* Formal training or certification on security concepts and 5+ years...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-27 09:05:05
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At CDAO (Chief Data Analytics Office), we drive our firm's strategic investments in AI/ML and data-oriented tools and capabilities.
Our Platform Engineering team is at the forefront of building innovative platforms, automating infrastructure operations, and enabling Agentic-based AIOps platforms.
Our mission is to enhance scalability, security, and reliability for CDAO-hosted managed services.
You will lead technical strategy and work closely with an agile team to enhance, build, and deliver tools and platform products, ensuring they are secure, reliable, and scalable.
As a Sr.
Lead Software Engineer (Cloud Platforms) at JPMorgan Chase within the Cloud Platforms division, you will be responsible for providing technical direction and collaborating with an agile team to improve, develop, and deliver tools and platform products in a secure, stable, and scalable manner.
Your advanced technical abilities and interpersonal skills will be utilized to work with partners and stakeholders across the organization, promoting top-tier results across various cloud tooling and platform development initiatives.
Your role will be pivotal in promoting performance optimization and efficiency improvements across the entire engineering organization by building, enhancing, and operating platforms at scale.
Job responsibilities:
* Provide technical leadership and guidance to the cloud engineering team
* Lead the design and development of the cloud infrastructure offerings and platform tools, ensuring that they are secure, scalable, and reliable
* Stay up-to-date with the latest advancements in cloud technologies and bring in recommendations for adoption and implementation of new tools/technologies
* Develop secure and high-quality production code, perform code reviews and debug issues
* Partner with development teams who create our customer experience to identify and eliminate bottlenecks
* Analyze performance characteristics of systems across our platform and improve resiliency and security posture
* Gather insights and provide actionable intelligence to optimize infrastructure usage and costs
* Design and develop scalable AIOps solutions to support AI/ML and Data Platforms
* Implement data pipelines and workflows to collect, process, and analyze large volumes of platform data in real-time
* Ensure the reliability, availability, and performance of the AIOps platform through effective monitoring and maintenance
* Develop and deploy agentic systems and agents to automate routine tasks and processes, enhancing operational efficiency
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Bachelor's degree in Computer Science, Data Engineering, or a related field.
* Proven experience in platform engineering, with a focus on AI/ML technologies and IT operations
* Hands-on experience with one or more...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-27 09:04:58
