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Primary Purpose of the Role
The Customer Service Manager develops, implements and manages our customer service policies, procedures and staff.
The manager coordinates communication and execution among sales, logistics, marketing and our customers.
This person serves as the voice of the customer, ensuring that all polices and procedures are customer-focused with a concentration on ensuring efficient, best-in-class service to the entities Hoffmaster serves.
Essential Job Duties
* Manage, support, train, review and audit for compliance the customer service staff's duties including, but not limited to:
* Rapidly responding to all customer communications.
* Monitor Shipment Exceptions, and pre-empt customer problems by identifying "at risk" shipments for cure and communication.
* Routing return shipments to internal and/or vendor partner specifications.
* Order processing, both internally and externally
* Communicate supply issues including customer's preferred remediation
* Drive best-in-class operational performance through process development and technological solution recommendations.
* Support the customer-facing efforts of the sales team and report back information gained in those communications.
* Development of training materials, business process documentation, and employee work aids as necessary to accomplish the goals of the department.
* Effectively correct, or route issues related to EDI, ECM, order management, and third party order systems for resolution.
* Serve as corporate liaison to internal and external logistics personnel, ensuring timely and proper execution of all fulfillment related activities.
* Monitor and execute needed remedies for inventory management.
* Manage, support, train, review and audit for compliance the corporate samples program.
* Liaison with finance department to ensure proper invoicing and crediting of customer accounts, promotional programs and/or pricing discrepancies.
* Be the voice of the customer for strategic planning and innovation development.
* Route reports of quality defects to appropriate divisions and provide customer appropriate remediation solutions.
* Perform other duties as assigned.
Required Skills/Abilities
* Proficient user in Microsoft Office Suite
* Excellent communication, managerial, leadership, customer service and problem-solving skills
* At least three experience working in an EDI driven environment
* Ability to train, supervise and motivate others in a high volume environment
* Previous supervisory experience in a customer service environment
* Five years customer service experience, with a minimum of two in a supervisory capacity.
#HGISalary2920
#LIJP-1Let's connect!
At Hoffmaster, we believe every person deserves to feel successful.
That's why we provide a total rewards package designed to support our employee's success -at work, at home, and ...
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Type: Permanent Location: Clintonville, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-10 07:15:58
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Overview
ENERPAC TOOL GROUP - Who we are?
Enerpac Tool Group Corp.
is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries.
The Company makes complex, often hazardous jobs possible safely and efficiently.
Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world.
The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin.
Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.
Hydratight is a global provider of specialized on-site service solutions that deliver unrivaled levels of safety, reliability, and performance across a vast array of industries and applications.
Hydratight services are focused on achieving and maintaining asset integrity, reducing the operational cost and improved safety for its customers.
For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/ .
Summary - basic function of the role
Prepare domestic and international shipments in accordance with shipping requirements and specifications.
Assemble and check orders, pack and crate orders, as well as attach or stencil shipping instructions.
Check quantity, type, size, part numbers, dimensions, etc.
to properly identify materials.
Maintain records and prepare shipping reports.
Help load and unload trucks as needed.
Shift: Monday - Friday 8:30am-4:30pm, participates in the on-call rotation, evenings and weekends may be required
Job Duties and Responsibilities
* Compares identifying information and counts, weighs, or measures items of outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
* Affixes shipping labels on packed cartons or stencils identifying shipping information on cartons.
* Assembles wooden or cardboard containers or selects preassembled containers.
* Inserts items into containers.
* Nails covers on wooden crates and binds containers with metal banding.
* Stamps, stencils, or glues identifying information and shipping instructions onto crates or containers.
* Posts weights.
* Examines outgoing shipments to ensure shipments meet specifications.
* Maintains inventory of shipping materials and supplies.
Completes buy cards for needed materials and supplies.
Also, orders supplies as necessary.
* Operates tier lift truck or uses hand truck to move, convey, or hoist shipments from shipping, subcontracting, and receiving platforms to storage or work area.
Skills and Competencies
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Abili...
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Type: Permanent Location: Antigo, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-10 07:15:57
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Leasing Specialist
Job Title: Leasing Specialist
Division: Multifamily
Status: Non - Exempt
JOB SUMMARY : In the Leasing Specialist role, you will show and lease apartments or townhomes to prospective residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein.
Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
* Greet prospective residents and provide tours of the property.
* Maintain guest cards and complete follow-ups.
* Assist the Property Manager with the property's total performance, including efficiency, turnover rate, occupancy, income, and budgetary performance.
* Assist in collecting rent and handling delinquent accounts.
* Participate in resident retention programs and promotions.
* Prepare and maintain complete resident files.
#LI-DD1
QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Must be customer service oriented.
* Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred.
* Prior sales experience helpful
* Strong interpersonal and communication skills
* Proficiency in Microsoft Office software
* Flexibility to work weekend hours.
WHAT WE OFFER:
* Competitive Salaries & Bonuses
* Medical, Dental & Vision Plans
* 401(k) Plan with Employer Matching Contributions
* Paid Personal Time & Holidays
* Flexible Spending Accounts
* Free Long-Term Disability
* Free Life Insurance
* Short Term Disability
* Health Savings Account with Employer Contributions
* Wellness Perks
* FinFit Health Finance Program
* Employee Apartment Discount
* Employee Referral Program
* Employee Recognition & Awards
* Employee Assistance Program
* Volunteer & Community Service Opportunities
* Tuition Reimbursement
Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed.
Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-10 07:14:06
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Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most.
For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
This position is responsible for the day-to-day management of the local Business Sales department including direct supervision of sales personnel, attainment of revenue budgets, financial forecasting, expense and capital expenditure management.
Reports to the Director of Business Sales.
What you will do to contribute to the company's success
* Supervises sales, and sales engineering personnel.
* Requires emphasis on salesperson motivation, development, and performance.
* Works with associates to consistently track and evaluate sales and performance against goals and proactively makes changes as needed.
* Works with department management to recruit qualified sales staff through optimum techniques in interviewing, compensation, training, development, goal setting, motivation, performance evaluations, behavior counseling and termination.
* Creates budgets and executes business sales functions in all systems within a sales territory.
* Creates capital and operating budgets and forecasts.
* Monitors, controls, and assumes total profit and loss responsibility for meeting revenue and cash flow performance.
* Collaborates with all levels of system and corporate management to achieve local and company objectives.
* Operates business sales department within system/company guidelines.
* Participates in community activities and establishes relationships with local business leaders.
* Provides the highest standard of quality, commitment, and courtesy in dealing with customers, associates, and industry colleagues.
* Promotes a learning-based, accountable organization through communication, training, and team building.
* Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed.
Whenever practicable and, in accordance with legal guidelines, reasonable accommodation[s] will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.
Qualifications
* Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
* Current driver's license, reliable vehicle, and good driving record.
* Prefer sales management experience.
Desire to help build dynamic, competitive, performance-oriented business sales region.
Superior motivational and leadership skills.
Well organized, self-motivated, professional appearance, goal-oriented with a positive attitude.
Core Competencies
* Committed: Values each and every customer, while worki...
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Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2025-11-10 07:13:51
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Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most.
For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Warehouse Specialist I is responsible for material shipping, receiving and processing according to company policies and procedures.
Ensures the orderly stocking and efficient flow of both inbound and outbound materials / products.
Maintains and updates the purchase order system as shipments are received, cancelled or back ordered.
Manages inventory by developing material schedules, ordering new / replacement materials and ensuring effective coordination with purchasing, production and engineering.
Ensures documentation is up-to-date and reflective of material orders, deliveries, storage and distribution.
What you will do to contribute to the company's success
* Gains familiarity with Logistics concepts, practices and methodologies.
* With guidance, performs basic Logistics duties, including:
* Receiving incoming deliveries,
* Verifying purchase orders against the Oracle database,
* Delivering incoming mail and packages,
* Collecting outgoing mail and packages,
* Loading and unloading truck deliveries,
* Shipping packages,
* Verifying identifying information on bills of lading, invoices, purchase orders and other records.
* Learns and complies with Logistics practices and policies.
* Observes all company safety standards and requirements.
* Assists with special projects as assigned.
Qualifications
* High school or equivalent
* Proficient with Microsoft Office
* Forklift certification preferred.
* Valid Driver's License
Travel
* This position is responsible for 4 locations/warehouses, so travel will be required.
Core Competencies
* Committed: Values each and every customer, while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
* Medical, dental, and vision plans - start when you start!
* Life insurance (self, spouse, children)
* Paid time off (vacation, holiday, and personal/sick days)
* 401(k) - 100% company match (mat...
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Type: Permanent Location: St. Robert, US-MO
Salary / Rate: Not Specified
Posted: 2025-11-10 07:13:50
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Job Description:
Job Description:
THIS IS MONDAY-FRIDAY, IN OFFICE POSITION
Join Our Team as a Customer Care Specialist !
At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connec ting people to what matters most.
Are you ready to be a crucial part of this mission?
As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone.
Your role will be key in delivering exceptional service and driving our growth.
Location:
This role will operate in Grenada MS.
What You'll Be Doing:
* Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face , chat or on the phone.
* Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems.
* Drive Revenue: Secure new and incremental revenue by promoting our products and services.
* Educate & Assist: Guide customers on using our products and help them navigate our services.
* Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service.
Core Competencies
* Committed: Values each and every customer, while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise , respect, and empathy.
* Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding.
* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
What We're Looking For:
* Education & Experience: High school diploma or GED, and a few months in customer service.
We value your willingness to learn!
* Skills: Outstanding communication, solid data entry, and computer skills.
* Knowledge: Eager to learn about our products and stay up to date with what we offer.
* A good driving record and a valid driver's license in the state you are applying for.
* Bilingual (English and Spanish)
Pay Rate:
* Hourly rate of $13 .75 - $14 .50 .
We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
* Medical, dental, and vision plans - start when you start!
* Life insurance (self, spouse, children)
* Paid time off (vacation, holiday, and personal/sick days)
* 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation
* Group Legal plan with Identity Theft Protection
Addi...
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Type: Permanent Location: Grenada, US-MS
Salary / Rate: Not Specified
Posted: 2025-11-10 07:13:48
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Job Description:
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most.
For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Customer Service Representative will serve as a role model/mentor and provides leadership in the areas of customer service.
This is an in-office role, Monday through Friday.
What you will do to contribute to the company's success
* Handles high in-bound call volume covering a full range of customer service inquiries.
(Upgrades/downgrades of service, video troubleshooting, modem registration and billing).
* Responds to inbound customer calls and assists customers face-to-face in the front office as needed.
* Provides customers with a clear understanding of charges, prorates, billing cycles, payment methods and customer equipment.
* Correct errors or discrepancies on customer billings as necessary.
Process customer transactions and respond to inquiries in a responsive, timely and accurate manner.
* Enter account information into billing system with a high degree of accuracy to execute transaction.
* Participates in ongoing training to increase skill level and productivity.
* Maintains and sustain all Sparklight Communications' CSR performance expectations as related to Quality Assurance, CSR scorecard metrics (such as Availability, Talk Time, etc.), attendance and one-call resolution goals.
* Maintains working knowledge of all Sparklight products, services and their features.
* Works with customers to achieve customer satisfaction by meeting their needs with Sparklight products and services.
* Applies all sales and service skills/techniques acquired from the Standard Operation Procedure during all interactions with customers.
* Note: All the essential functions of this position are not included in this posting.
Qualifications
* High school diploma or general education degree (GED); or one to three months related experience and/or training in a customer service environment; or equivalent combination of education and experience.
* Requires excellent oral and written communication skills while assisting and interacting with Sparklight's customers and associates.
* Strong data entry and computer skills.
* Requires the ability to operate office equipment (copiers, phones, computers, etc.).
* The position requires the ability to learn and stay informed of products and services offered by Sparklight.
Core Competencies
* Committed: Values each and every customer, while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
* Proactive: Understand what our customers nee...
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Type: Permanent Location: Ada, US-OK
Salary / Rate: Not Specified
Posted: 2025-11-10 07:13:47
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CompHealth is the nation's largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing.
At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service.
With CompHealth you can love what you do and impact the lives of millions of patients ever year.
The Sales Manager for the General and Vascular Surgery team assists the assigned division in setting and achieving team goals.
Responsibilities
* Responsible for training and development of a productive sales team
* Review team metrics
* Report daily and weekly on team's performance to Manager
* Assist in the development of the consultant's skill sets
* Conduct individual employee performance appraisals and take appropriate action regarding employee's progress and results
* Develop own management skills by attending continuing education programs or seminars
* Review team's new job orders and all activities and accomplishments on a daily basis
* Collaborate well with own team and other managers
* Approve and coordinate vacations and time off
* Monitor assignment gross margins to meet budget expectations
* Identify, document and resolve team challenges
* Team desk coverage as needed
* Complete the internal LEAD program
Qualifications
* Accurately manipulate information utilizing a large-scale database system
* Professional level written and oral communications skills
* Effective negotiation skills
* Experience in provision of customer service
* Efficiently manage large amounts of information
* Strong leadership and communication skills
* Well-developed administrative skills
* Excellent organization and prioritization skills
Education & Experience
* Minimum of two years' experience in the direct sales of products or services required
We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S.
geographic markets.
For this position, we offer a pay range of $72,000 -- $192,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience.
During the hiring process, your recruiter can provide more information about the specific salary range for the job location.
CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses.
Sales positions receive short-term incentives through commission plans and bonuses.
On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.
#LI-MJ1
In return we offer:
• 401(k) retiremen...
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Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-11-10 07:13:46
