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Are you ready to make a significant impact across the Consumer & Community Banking finance organization? Join the Consumer & Community Banking Treasury Analytics team and help to manage JPMorgan Chase's fortress balance sheet and support high-profile decision making in areas including interest rate risk, capital, liquidity, transfer pricing, valuation, and balance sheet strategy.
As a Vice President within the Consumer and Community Bank Treasury Analytics team, you will directly influence the Firm's asset-liability management strategy and promote best practices and profitability across the Consumer and Community Bank.
Job Responsibilities:
* Driving core processes such as the annual establishment of capital allocations and pricing capital as well as ad hoc projects as needed
* Designing and executing accurate, high-integrity financial analyses to guide business decisions
* Creating high-quality, well-structured presentation materials for senior audiences and clearly communicating the team's work to senior and junior colleagues
* Building relationships, influencing stakeholders, and owning end-to-end work streams to achieve the team's goals
* Leveraging AI tools to create efficiencies in key work streams and deeper understanding of key content
Required qualifications, capabilities and skills:
* 8+ years of full-time work experience in finance, investment banking, or strategy
* Demonstrated ability to pick up complex concepts quickly, address ambiguous problems with quantitative analytical approaches, communicate effectively and confidently (both oral and written), and work well in cross-functional teams
* Highly self-motivated, comfortable in fast-paced environments with shifting priorities, and intellectual curiosity for finding and capturing business value
* Relevant knowledge in at least one of the team's key content areas (e.g.
capital, liquidity interest rate risk, transfer pricing, and / or corporate finance)
* Quantitatively focused undergraduate or graduate degree (e.g., finance, economics, mathematics, engineering) or other demonstrated quantitative and analytical ability
* Advanced PowerPoint and Excel skills
Preferred qualifications:
* Familiarity with Essbase , LLM, Co-Pilot, and / or other AI tools
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:49
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Simi Valley, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:48
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Ridgeland, US-MS
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:48
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Join a team that partners closely with Investments leadership across Latin America and the Global Families Group to deliver strategy, execution, and business discipline.
You'll work with senior stakeholders and cross-functional partners to drive priorities forward, simplify processes, and strengthen risk and controls.
As a Business Manager in Investments (Latin America & Global Families Group), you will help identify and drive business priorities, manage complex initiatives, and ensure leadership has clear, compelling materials for key forums.
You'll represent front office needs with functional partners, support audit/regulatory/compliance deliverables, and proactively strengthen the control environment.
You will operate with high visibility and a strong bias toward execution, structure, and responsiveness.
Job Responsibilities
* Partner with Latin America and Global Families Group leadership to define priorities, expected deliverables, and execution plans
* Lead complex initiatives end-to-end, including meeting facilitation, milestone tracking, and coordination across subject matter experts and functional partners
* Create and deliver executive-ready presentations for leadership meetings, committees, forums, and regional/market huddles
* Build and maintain strong stakeholder relationships to align agendas and drive decisions without direct authority
* Develop a deep understanding of the Investments business and represent its priorities in working groups
* Represent front office needs in senior functional partner forums and ensure key priorities are understood and advanced
* Identify opportunities to simplify, improve, and add value to business processes through continuous improvement
* Proactively identify business risks and partner with Controls to enhance the control framework
* Drive audit, regulatory, and compliance action plans to ensure timely and high-quality delivery
* Respond to front office ad hoc requests with urgency, including approvals and monitoring in partnership with global team members
* Maintain accurate resources and documentation on internal collaboration sites
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in Finance, Business Administration, Economics, or a related field (or equivalent relevant experience)
* Minimum of 5 years of experience in private banking/investments, business management, or a related field
* Demonstrated project management experience leading complex initiatives and coordinating cross-functional stakeholders
* Strong written and verbal communication skills, including ability to present to senior leadership
* Strong analytical and problem-solving skills, including ability to identify risks and recommend practical actions
* Advanced proficiency in Excel and PowerPoint, plus strong interest in automation and AI
* Experience supporting audit, regulatory, and compliance deliverables and driv...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:47
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Depew, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:43
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JPMorganChase's SEC Reporting group plays a critical role in delivering transparent, high-quality financial disclosures to investors, regulators, and the public.
Our Firmwide Analysis team sits at the intersection of accounting, analytics, and storytelling - translating complex financial data into clear narratives that drive confidence in the Firm's reporting.
This is an opportunity to contribute directly to some of the most visible external documents JPMorganChase produces.
As an Associate within the Firmwide Analysis team in SEC Reporting, you will prepare and draft key analytical sections of the Firm's quarterly and annual filings, including the Results of Operations and Balance Sheet Analysis.
You will develop management reporting materials and maintain critical schedules in the Firm's primary reporting systems, supporting disclosures reviewed by the Global Controller and Investor Relations.
You will partner cross-functionally with Line of Business Controllers, Corporate Finance, Accounting Policy, and other stakeholders to ensure external reporting reflects accurate, insightful analysis of business developments.
Job Responsibilities:
* Prepare and draft portions of the Results of Operations section within Forms 10-Q and 10-K, including analysis of key business drivers impacting revenue and expense trends
* Prepare and draft portions of the Balance Sheet Analysis section within Forms 10-Q and 10-K, including analysis and explanation of period-over-period movements across assets, liabilities, and equity
* Develop analyses and management reporting materials supporting disclosures included in the Earnings Release Financial Supplement and Forms 10-Q and 10-K; these documents are prepared for the Global Controller of JPMorgan Chase
* Develop and maintain schedules in Consolidated Financials/MIS and BPC - the Firm's primary reporting systems - that provide details and serve as tools in the performance of the analysis, and back up for the write-ups
* Support Investor Relations by preparing supplemental analyses and schedules in response to requests from analysts and investors
* Partner with Line of Business Controllers, Corporate Finance, Investor Relations, Accounting Policy, and other stakeholders to understand business developments and incorporate relevant insights into external reporting
* Identify opportunities to enhance disclosures through improved analytics, visualization, and presentation techniques to make financial information more accessible and insightful for stakeholders
* Bachelor's degree in Accounting, Finance, Economics, or a related field
Required Qualifications, Capabilities, and Skills:
* Typically 2+ years of relevant experience in SEC reporting, financial reporting, accounting policy, public accounting, controllership, or a related finance/accounting function
* Strong understanding of financial statements, including income statement and balance sheet concepts
* Keen ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:40
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DESCRIPTION:
Duties: Design, architect, and deliver enterprise-scale, high-availability backend and cloud systems that meet scalability, reliability, and security objectives.
Provide hands-on technical leadership by defining architectural vision and standards, making key design decisions, collaborating with cross-functional teams across advanced web and mobile solutions, enforcing code quality through rigorous reviews, and conducting architectural reviews to ensure compliance with technical standards and alignment with enterprise strategy.
Partner with business, product, and technology stakeholders to translate technical issues and trends for executive audiences, align solutions to business goals, and oversee scope and timelines.
Drive the full software lifecycle including gathering and translating requirements into technical specifications for delegation, identifying process optimizations and efficiency gains, and evaluating and introducing emerging technologies, frameworks, and tools to enable continuous improvement and innovation.
Own end-to-end release management including coordinating and leading release nights, as well as direct planning, execution, validation, and post-release monitoring to ensure successful deployments to staging and production that meet quality, compliance, and business requirements.
Maintain strict security, privacy, and regulatory compliance by implementing advanced protocols and best practices.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Computer Information Systems, Information Technology, Computer Engineering, Computer Science, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Software Developer, or related occupation.
The employer will alternatively accept a Bachelor's degree in Computer Information Systems, Information Technology, Computer Engineering, Computer Science, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Software Developer, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: designing systems, developing applications, and providing successful delivery of large-scale, high-availability enterprise systems; architecting, designing, and implementing solutions for banking and rewards platform projects; architecting, developing and maintaining backend systems using Java 17 and above, Spring Boot, Spring Security, Microservices architecture, REST APIs, JDBC, ETL processes, PostgreSQL, Hibernate, Maven, and Gradle; leading frontend development using Octagon, React, Vue, Angular, TypeScript, Angular CLI, MDS components, Nav keys, and CorePack to ensure consistent design and routing practices; deploying and managing cloud infrastructure on AWS; developing serverless applications and event-driven functions using AWS Lambda; implementing data lifecycle policies using AWS S3; designing message queuing systems and decoup...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:38
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100 - 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve b...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:34
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Supply Chain, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided duri...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Smyrna, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:28
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DESCRIPTION:
Duties: Participate in planning sessions with the project managers, business analysts and team members to analyze business requirements and outline the proposed IT solutions to develop software applications.
Participate in design reviews and provide input for design recommendations, incorporate security requirements into design, and provide input to information and data flow for software application development.
Comply with the project life cycle methodology in all planning steps and adhere to IT control policies throughout design, development and testing.
Incorporate corporate architectural standards into application design specifications, document the detailed application specifications, translate technical requirements into programmed application modules, and develop and enhance software application modules.
Participate in programming reviews and ensure that all solutions are aligned to pre-defined architectural specifications.
Identify and troubleshoot application programming-related issues and review and provide feedback to the final user documentation.
Work with the test team to ensure the testing results correspond to the business expectations.
Assist in project planning and tracking activities, as well as in production support triaging activities.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Computer Information Systems, Information Technology, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Data Engineer, or related occupation.
The employer will alternatively accept a Master's Degree in Computer Engineering, Computer Science, Computer Information Systems, Information Technology, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Data Engineer, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: designing, implementing, and managing the Software Delivery Lifecycle using DevOps tools including Jira and Jenkins; developing, testing, and optimizing ETL applications using data modeling and transformation frameworks; building, maintaining, and troubleshooting ETL workflows using ETL tools including Informatica PowerCenter; conducting requirements gathering, process mapping, and stakeholder communication for business analysis using tools including Microsoft Visio and Excel; applying, coordinating, and delivering software solutions using Agile software development methodologies and tools including Jira and Scrum frameworks; scheduling and orchestrating batch jobs and automated workflows using scheduling tools such as Control-M or Autosys; managing source code, branching, and release processes using version control tools including Bitbucket and implementing change management strategies; facilitating team communication, documentation, and project tracking using collaboration tools including Jira, Conf...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:25
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As an Experience Design Senior Associate onthe Chase Digital Assistant Team,you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
The Chase Digital Assistant (CDA) team is seeking a Senior Associate Conversation Designer to contribute to AI innovation and help shape the future of customer interaction through conversational AI.
This role supports the design of our in-app virtual assistant, a key touchpoint for customers navigating their financial lives.
This position is ideal for a designer with experience in conversation design and a solid understanding of language models (NLU and LLM).
You will play a key role in driving innovation and leveraging your expertise in language models to inform our broader strategy for working with LLMs.
The successful candidate will engage cross-functional stakeholders, advocate for user-centered design through compelling storytelling and excel at translating design vision into solid deliverables.
Job responsibilities
* Design conversational flows for AI-driven tools, including chat and voice, while advancing NLU and LLM experiences across products.
Drive strategic alignment with AI/ML initiatives and company goals.
* Leverage expertise in language models to contribute to the broader CxD strategy, including how design processes will evolve when building with LLMs.
* Articulate design rationale and decisions with clarity and impact through engaging storytelling, comprehensive documentation, and persuasive presentations, ensuring alignment and understanding among stakeholders.
* Collaborate with ML teams to train and refine NLU models and LLMs based on conversational design principles and industry best practices.
* Work closely with cross-functional teams, including data scientists, engineers, product managers, and UX designersenhancing product innovation and delivery.
* Stay abreast of industry trends and emerging technologies in conversational AI,leveragingthis knowledge to drive innovation andmaintainChase's competitive edge.
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valua...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:22
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights using the latest technologies.
As a Creative Technologist within the Design and Customer Experience (DCE) team, you will play a pivotal role in shaping the user experience across our products and services .
Leveraging your deep knowledge of design and software development, you will help d rive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Develop and execute customer experience strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end -to-end initiatives within a specific domain.
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
*
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into solutions
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
*
Preferred qualifications, capabilities, and skills
* Excellent communication and presentation skills, includ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Arcadia, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:21
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Akron, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:17
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Holly Springs, US-NC
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:14
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As a Payment Sales Manager (PSM) covering the Regulated Gaming segment within the FinTech & Gaming vertical in Payments Corporate Sales, you will be responsible for developing new business from clients within a specific segment.
You will be expected to sell products with value to the Firm as well as build a strong pipeline.
In order to achieve the sales goal, each PSM is expected to execute a comprehensive selling strategy in conjunction with Product and the Banking coverage teams.
You will also be required to collaborate with Client Service, Implementations, Operations, Technology, Risk, Credit, and Legal in order to optimize delivery.
You will also be responsible for actively gaining a thorough understanding of the market, the industry in which the client operates, the client's organizational and operating structure, buying process and business objectives to effectively position J.P.
Morgan and solutions optimally.
Job responsibilities:
* Deepen and grow existing client relationships within Regulated Gaming segment, including online and land-based sportsbook and casino operators.
* Develop new profitable business from existing and prospective clients domestically and cross-regionally with global partners.
* Engage JPMorgan Payments Solutions, Bankers, and clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client-driven framework.
* Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions.
* Understand clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for JP Morgan Payments via appropriate solutions; traditional Treasury Services, Merchant Services, Trade & Working Capital, and Commercial Card.
* Understand the competition's capabilities and gaps and how to position JP Morgan Payments.
* Manage client visitation and contact; promoting sales through frequent client meetings and discussions covering new products, market, and industry developments.
* Manage proposal writing and the entire sales process including both competitive RFIs/RFPs.
* Develop and enhance in-depth client knowledge and share it with the client coverage team for both new business development and management of client risk.
* Address business issues such as risk, legal and compliance and managing resolution, including AML due diligence reviews of high risk industry clients.
* Work closely with the coverage team to drive efforts to expand existing business with current clients, providing feedback to product managers and generating cross-sell opportunities by maintaining strong working relationships with other JP Morgan lines of business; partner with Sales Success Office, Client Service, and Implementations to retain, grow, and enhance existing client relationships.
Requi...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:12
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100 - 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve b...
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Type: Permanent Location: Kennett Square, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:09
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Hermitage, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:06
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Mckeesport, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:10:03
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Join the Artificial Intelligence (AI) Journey Transformation team to accelerate and scale AI solutions that work and shape omni-channel customer experiences.
The team combines digital strategy, AI transformation, and analytics to accelerate smarter, more seamless customer journeys.
This role provides an exciting opportunity to support senior leadership across the firm on a portfolio of high-priority strategic initiatives.
As a Strategy Senior Analyst on the AI Journey Transformation team, you will support a portfolio of firm-wide strategic initiatives through rigorous analysis, structured problem solving, and clear executive-ready communication.
You will collaborate with partners across digital, operations, product, analytics, and business teams to help identify opportunities, size impact, develop business cases, and support go-to-market and operating model planning.
Success in this role requires a passion for AI solutions and customer experience, strong quantitative and qualitative analytical skills, and the ability to translate complex data and processes into actionable insights.
Projects are typically team-based and include close collaboration with senior stakeholders across the firm on a wide variety of initiatives, including: assessing opportunities to drive digital and AI transformation in customer servicing journeys, supporting journey optimization and reimagination, evaluating strategic digital and AI investments, and contributing to operating model design.
Job Responsibilities
* Support initiatives/projects to address diverse problems identified by senior leaders; help drive workstreams to completion with strong attention to detail
* Partner with cross-functional teams in digital, product, business, analytics, and operations to gather inputs, align on requirements, and synthesize findings
* Conduct journey assessments by mapping current-state processes, identifying pain points/friction, and helping define future-state improvements
* Apply structured problem-solving and design thinking to break down ambiguous problems into hypotheses, analyses, and decision-ready recommendations
* Gather, synthesize, analyze, and present data and findings, including financial/business case modeling, impact sizing, and KPI frameworks
* Execute analyses to support integration of digital solutions with CCB Operations to enhance customer journeys and reduce friction
* Perform competitor/industry research leveraging public sources (and internal sources where appropriate) to inform strategy and recommendations
* Develop strategic presentations and supporting materials for internal stakeholder reviews and leadership readouts
* Monitor industry and technology trends (including AI) and share concise insights with the broader team
* Support team execution by maintaining workplans, tracking decisions/risks, and coordinating inputs across partners
Required Qualifications, Capabilities, and Skills
* 2+ years...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-12 09:09:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Westlake Village, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:09:56
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Champion innovation at the intersection of technology and business, guiding cross-functional teams to deliver analytics products that drive real value.
As a Data Product Owner on the Digital Data Owner team, you will lead the strategy, governance, and delivery of trusted digital data across web, mobile app, and shared digital experiences.
You'll ensure digital interaction, journey, experimentation, metadata, and performance data is defined, controlled, measurable, and fit for use across analytics, personalization, orchestration, AI/ML, marketing activation, and decisioning.
Job responsibilities
* Lead the Digital Channels data ownership agenda across web, mobile app, and shared digital surfaces, translating business priorities into a clear data strategy and roadmap
* Shape standards and stewardship for key digital data domains - including pages, placements, content, interactions, journeys, experiments, offers, campaigns, containers, tags, and identity linkages - in partnership with domain owners across Digital, Product, and Marketing
* Partner across Product, Analytics, Engineering, Marketing, Architecture, Privacy, Risk, Controls, and Data & Analytics to define requirements, standards, and delivery priorities
* Deliver governed digital data products that support reporting, experimentation, personalization, orchestration, customer engagement, AI/ML, marketing activation, and performance transparency
* Enable AI, agentic, and advanced analytics use cases through clear metadata, lineage, quality controls, access rules, and business context
* Define metadata, taxonomy, tagging, container, and measurement standards to improve consistency, discoverability, interoperability, and reuse
* Drive data quality, lineage, controls, access, retention, and protection routines for digital interaction and behavioral data
* Lead and coach team members while building scalable routines for governance, issue resolution, stakeholder engagement, and delivery execution
Required qualifications, capabilities, and skills
* 6+ years of experience in digital data, data management, analytics, product data ownership, digital platforms, marketing technology, experimentation, or data governance
* Bachelor's degree in an applicable STEM field
* Proven ability to lead data strategy, governance, and delivery for digital channels, customer-facing platforms, or large-scale digital ecosystems
* Experience with metadata, taxonomy, measurement definitions, data quality, access controls, lineage, and fit-for-use standards
* Strong executive communication, stakeholder management, and influencing skills; able to translate complex data topics into clear business decisions
* Strong business acumen with ability to connect data priorities to customer engagement, experience optimization, growth, efficiency, risk reduction, and measurable value
Preferred qualifications, capabilities, and skills
* Experience with we...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-12 09:09:55
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Multi-Site Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of each branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities across branch locations, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, makin...
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Type: Permanent Location: Mission Viejo, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:09:52
