-
Assist in providing support in each of the functional areas of Facility Engineering maintenance, including electrical/mechanical, refrigeration/HVAC or specialty trades.
Assist in providing maintenance, repair and support to assigned service calls to gain knowledge and skills for career development within Facility Engineering.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Experience reading schematics
* Vocational school education
* EPA Type 1 Certification
* High school diploma or equivalent
* Must hold and maintain a valid drivers license
* Basic knowledge of Microsoft Office
* Ability to work a flexible schedule, including nights, weekends, holidays and overtime when necessary
* Assist in performing various preventive maintenance tasks and pro...
....Read more...
Type: Permanent Location: Coppell, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:34
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:34
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:33
-
Provide leadership and direction for all facets of Transportation Operations for the Fulfillment Center (FC).
Oversee personnel for the FC's delivery region, and develop, improve, and implement processes to reduce delivery expense and increase customer satisfaction of the delivery experience.
Evaluate operational effectiveness and drive improvement against key performance indicators.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- 5+ years of experience with progressive responsibilities in a logistics/transportation environment
- Highly analytical with the ability to understand and resolve complex operational issues
- Strong interpersonal skills and development of associates
- Strong oral/written communication skills and the ability to present complex information to large groups
-...
....Read more...
Type: Permanent Location: Forest Park, US-GA
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:32
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:32
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:31
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:30
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:30
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:29
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:28
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:28
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:27
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:27
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:26
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:25
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:25
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:24
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:23
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:23
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:22
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:21
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:21
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:20
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Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:19
-
Description & Requirements
Maximus is seeking a CSR I operations team to support our OPM - PSHB program,
Must have experience working on the PSHB program
Must have the ability to pass a federal background check.
Must have the ability to go on site in Pharr, TX to pick up equipment.
*
*This is a full time, limited service role
*
*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Handles customer service inquiries and problems via the telephone, recording consistent problem areas.
May respond to e-mail inquiries.
-
- Customer service is the primary function.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Respond to incoming calls, and make occasional outbound calls
- Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
- Complete basic call-related input in computer terminal to phone inquiries
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
- Attention to detail, ability to multitask is required
- Meet Quality Assurance (QA) and other key performance metrics
- Track and document all inquiries using the applicable systems
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
- Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Computer/Laptop (no tablets or Chrome books)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-08-19 08:37:19
