-
Reports To (Title): Market Leader
Department: Field Operations
Job Summary: The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment.
The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to:
* Provide a superior and memorable experience for all guests.
* Achieve sales goals
* Control expenses to budget or better,
* Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
* The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader).
The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
* Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
Builds team understanding and commitment to guest service standards.
* Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
* Assists and resolves all guest complaints in-person or by phone.
Apply the "listen, apologize, satisfy and thank" model to all guest complaints.
* Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
* Directs and conducts regular training with team members.
* Provides regular feedback to all team members and identifies areas for improvement.
* Works with direct reports to cross-train and assist in the development of new skills.
* Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean and safe restaurant for guests and team members.
* Responsible for budgets and makes adjustments as needed.
* Ensures compliance with labor laws.
* Understands, enforces and adheres to all company policies and procedures.
* Maintains restaurant inventory and ensures accessibility and organization.
* Responsible for routine maintenance and repairs on all equipment.
* Prepares and analyzes operation reports
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED required.
Must have (1) years of supervisory experience working in the restaurant industry.
* Successfully complete all training and make a passing score on all applicable tests.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 50 - 55 hours per week.
...
....Read more...
Type: Permanent Location: Mercedes, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:11
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Objective: To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely, clean and orderly manner.
Essential Job Functions:
Primary Functions:
* Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
* Ensures that call sheets are complete, posted and used.
* Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
* Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
* Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
* Pans sufficient chicken for operational needs.
* Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
* Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times.
Secondary Functions:
* Maintains a clean work area by practicing "clean-as-you-go" practices while following all of the guidelines/procedures of sanitation and safety.
* Verifies all necessary product and supplies are stocked and available at the batter area.
* Maintains organization and cleanliness of the cooler.
* Perform all other tasks as assigned by Manager in Charge of Shift.
Physical Demands: (minimum qualifications needed to perform the Essential Job Functions)
Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally).
Cook must be able to:
* Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours.
* Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc.
Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant.
* Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster.
* Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets.
* Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
* Frequently stoop or squat to reach items on low shelves or on the floor.
* Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units...
....Read more...
Type: Permanent Location: Zachary, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:10
-
Reports To (Title): Market Leader
Department: Field Operations
Job Summary: The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment.
The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to:
* Provide a superior and memorable experience for all guests.
* Achieve sales goals
* Control expenses to budget or better,
* Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
* The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader).
The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
* Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
Builds team understanding and commitment to guest service standards.
* Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
* Assists and resolves all guest complaints in-person or by phone.
Apply the "listen, apologize, satisfy and thank" model to all guest complaints.
* Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
* Directs and conducts regular training with team members.
* Provides regular feedback to all team members and identifies areas for improvement.
* Works with direct reports to cross-train and assist in the development of new skills.
* Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean and safe restaurant for guests and team members.
* Responsible for budgets and makes adjustments as needed.
* Ensures compliance with labor laws.
* Understands, enforces and adheres to all company policies and procedures.
* Maintains restaurant inventory and ensures accessibility and organization.
* Responsible for routine maintenance and repairs on all equipment.
* Prepares and analyzes operation reports
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED required.
Must have (1) years of supervisory experience working in the restaurant industry.
* Successfully complete all training and make a passing score on all applicable tests.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 50 - 55 hours per week.
...
....Read more...
Type: Permanent Location: Alamo, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:10
-
Reports To (Title): Market Leader
Department: Field Operations
Job Summary: The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment.
The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to:
* Provide a superior and memorable experience for all guests.
* Achieve sales goals
* Control expenses to budget or better,
* Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
* The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader).
The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
* Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
Builds team understanding and commitment to guest service standards.
* Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
* Assists and resolves all guest complaints in-person or by phone.
Apply the "listen, apologize, satisfy and thank" model to all guest complaints.
* Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
* Directs and conducts regular training with team members.
* Provides regular feedback to all team members and identifies areas for improvement.
* Works with direct reports to cross-train and assist in the development of new skills.
* Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean and safe restaurant for guests and team members.
* Responsible for budgets and makes adjustments as needed.
* Ensures compliance with labor laws.
* Understands, enforces and adheres to all company policies and procedures.
* Maintains restaurant inventory and ensures accessibility and organization.
* Responsible for routine maintenance and repairs on all equipment.
* Prepares and analyzes operation reports
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED required.
Must have (1) years of supervisory experience working in the restaurant industry.
* Successfully complete all training and make a passing score on all applicable tests.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 50 - 55 hours per week.
...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:09
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely and orderly manner.
Key Duties/Responsibilities:
* Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
* Takes and fills the customer's order within company mandated service time.
* Suggestive up sell of products as directed by management.
* Collects money and delivers order to customer.
* Immediately attends to any customer service problem or complaint.
Notifies manager as needed.
* Verifies opening reading and bank.
Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.
Counts down drawer at end of shift to ensure accuracy.
* Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
* Ensures that all product holding times are strictly observed.
* Ensures products on the counter or in the display case are properly rotated and attractively displayed.
* Keeps display case interior and exterior clean at all times.
* Stocks the service area with a sufficient supply of napkins, cups, lids, etc.
Maintains an adequate supply of iced tea.
* Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.
Position Qualifications/Functional Skills:
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
* Must be able to succeed in a fast-paced work environment.
* Must be able to receive money and accurately count back change.
* Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
* Basic computer skills.
* Report to work timely for each scheduled shift.
1.
If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.
At Church's®, we're not your typical quick service restaurant.
We make real comfort food that makes a difference in peoples' lives.
And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2.
Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other f...
....Read more...
Type: Permanent Location: Zachary, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:08
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary:
The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager.
The ARGM is responsible for: the hands-on day to day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, assist in achieving or exceeding all established financial sales and profitability plan, all banking, and administrative responsibilities.
Key Duties/Responsibilities:
* Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
* Assists RGM in maintaining appropriate staffing and prepares weekly schedules
* Helps staff during high volume periods as needed.
* Assists in administering all paperwork in a timely manner.
* Assists in analyzing profit and loss statements and in meeting established sales plan for unit.
* Maintains and records accurate inventory.
* Understands, enforces and adheres to all company policies and procedures.
* Assists in maintaining all company operations standards and compliance.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean facility at all times.
* Delivers consistent, high quality products daily, every shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is required
* Must have 1 year of supervisory experience working in the restaurant industry.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 40 hours per week.
Must be available to work a flexible shift including weekends.
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
* Knowledge of profit and loss statements
* Ability to implement policies and procedures.
* Skilled in developing employees by coaching, counseling, and building strong work habits.
* Continuously working to improve customer satisfaction.
* Knowledge of recruiting and interviewing potential team members.
* Ability to supervise others.
* Manage conflict resolution.
* Create and maintain a positive work environment.
Competencies
Build a Strong Guest Culture:
* Makes a special effort to exceed guest's expectations.
* Hold guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
* Leads by example and promotes an environment where there is a sense of urgency to sati...
....Read more...
Type: Permanent Location: North Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:07
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church's.
Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.
Key Duties/Responsibilities:
* Monitors and ensures prompt, friendly, and courteous customer service.
* Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
* Ensures that prepared job assignments and activities are carried out by Team Members.
* Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
* Demonstrates proper procedures for Team Members to follow.
* Ensures that safety and security policies and procedures are enforced.
* Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
* Follows and ensures the use of proper product procedures for preparation of all menu items.
* Follows procedures for receiving, handling, and storage of food products.
Follows proper rotation and icing procedures.
* Maintains professional and ethical leadership behaviors at all times.
* Ensures on-time attendance by each employee for shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is highly recommended.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift.
Ensures accuracy of paperwork.
* Enters inventory and payroll, as required, into the POS system.
* Ensures the restaurant polls nightly by the correct closedown of the POS system.
* Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
* Must possess a valid Driver's License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
* Must successfully complete the Shift Leader certification program.
1.
If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.
At Church's®, we're not your typical quick service restaurant.
We make real comfort food that makes a difference in peoples' lives.
And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2.
Church's Chicken is an equal emplo...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:06
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church's.
Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.
Key Duties/Responsibilities:
* Monitors and ensures prompt, friendly, and courteous customer service.
* Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
* Ensures that prepared job assignments and activities are carried out by Team Members.
* Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
* Demonstrates proper procedures for Team Members to follow.
* Ensures that safety and security policies and procedures are enforced.
* Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
* Follows and ensures the use of proper product procedures for preparation of all menu items.
* Follows procedures for receiving, handling, and storage of food products.
Follows proper rotation and icing procedures.
* Maintains professional and ethical leadership behaviors at all times.
* Ensures on-time attendance by each employee for shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is highly recommended.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift.
Ensures accuracy of paperwork.
* Enters inventory and payroll, as required, into the POS system.
* Ensures the restaurant polls nightly by the correct closedown of the POS system.
* Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
* Must possess a valid Driver's License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
* Must successfully complete the Shift Leader certification program.
1.
If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.
At Church's®, we're not your typical quick service restaurant.
We make real comfort food that makes a difference in peoples' lives.
And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2.
Church's Chicken is an equal emplo...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:06
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Objective: To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely, clean and orderly manner.
Essential Job Functions:
Primary Functions:
* Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
* Ensures that call sheets are complete, posted and used.
* Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
* Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
* Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
* Pans sufficient chicken for operational needs.
* Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
* Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times.
Secondary Functions:
* Maintains a clean work area by practicing "clean-as-you-go" practices while following all of the guidelines/procedures of sanitation and safety.
* Verifies all necessary product and supplies are stocked and available at the batter area.
* Maintains organization and cleanliness of the cooler.
* Perform all other tasks as assigned by Manager in Charge of Shift.
Physical Demands: (minimum qualifications needed to perform the Essential Job Functions)
Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally).
Cook must be able to:
* Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours.
* Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc.
Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant.
* Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster.
* Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets.
* Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
* Frequently stoop or squat to reach items on low shelves or on the floor.
* Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units...
....Read more...
Type: Permanent Location: Gulfport, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:05
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely and orderly manner.
Key Duties/Responsibilities:
* Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
* Takes and fills the customer's order within company mandated service time.
* Suggestive up sell of products as directed by management.
* Collects money and delivers order to customer.
* Immediately attends to any customer service problem or complaint.
Notifies manager as needed.
* Verifies opening reading and bank.
Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.
Counts down drawer at end of shift to ensure accuracy.
* Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
* Ensures that all product holding times are strictly observed.
* Ensures products on the counter or in the display case are properly rotated and attractively displayed.
* Keeps display case interior and exterior clean at all times.
* Stocks the service area with a sufficient supply of napkins, cups, lids, etc.
Maintains an adequate supply of iced tea.
* Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.
Position Qualifications/Functional Skills:
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
* Must be able to succeed in a fast-paced work environment.
* Must be able to receive money and accurately count back change.
* Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
* Basic computer skills.
* Report to work timely for each scheduled shift.
1.
If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.
At Church's®, we're not your typical quick service restaurant.
We make real comfort food that makes a difference in peoples' lives.
And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2.
Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other f...
....Read more...
Type: Permanent Location: Gulfport, US-MS
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:04
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary:
The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager.
The ARGM is responsible for: the hands-on day to day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, assist in achieving or exceeding all established financial sales and profitability plan, all banking, and administrative responsibilities.
Key Duties/Responsibilities:
* Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
* Assists RGM in maintaining appropriate staffing and prepares weekly schedules
* Helps staff during high volume periods as needed.
* Assists in administering all paperwork in a timely manner.
* Assists in analyzing profit and loss statements and in meeting established sales plan for unit.
* Maintains and records accurate inventory.
* Understands, enforces and adheres to all company policies and procedures.
* Assists in maintaining all company operations standards and compliance.
* Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
* Maintains a clean facility at all times.
* Delivers consistent, high quality products daily, every shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is required
* Must have 1 year of supervisory experience working in the restaurant industry.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Must have a valid driver's license and proof of valid insurance.
* Must be able to work a minimum of 40 hours per week.
Must be available to work a flexible shift including weekends.
* Knowledge of all restaurant policies, practices and operational and human resources procedures
* Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
* Knowledge of profit and loss statements
* Ability to implement policies and procedures.
* Skilled in developing employees by coaching, counseling, and building strong work habits.
* Continuously working to improve customer satisfaction.
* Knowledge of recruiting and interviewing potential team members.
* Ability to supervise others.
* Manage conflict resolution.
* Create and maintain a positive work environment.
Competencies
Build a Strong Guest Culture:
* Makes a special effort to exceed guest's expectations.
* Hold guests as the highest priority and acts as a role model for team members by providing exceptional guest service.
* Leads by example and promotes an environment where there is a sense of urgency to sati...
....Read more...
Type: Permanent Location: Gretna, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:03
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church's.
Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.
Key Duties/Responsibilities:
* Monitors and ensures prompt, friendly, and courteous customer service.
* Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
* Ensures that prepared job assignments and activities are carried out by Team Members.
* Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
* Demonstrates proper procedures for Team Members to follow.
* Ensures that safety and security policies and procedures are enforced.
* Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
* Follows and ensures the use of proper product procedures for preparation of all menu items.
* Follows procedures for receiving, handling, and storage of food products.
Follows proper rotation and icing procedures.
* Maintains professional and ethical leadership behaviors at all times.
* Ensures on-time attendance by each employee for shift.
* Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
* Must be at least 18 years of age.
* A high school diploma or G.E.D.
is highly recommended.
* ServSafe® food safety training is highly recommended.
Position Qualifications/Functional Skills:
* Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift.
Ensures accuracy of paperwork.
* Enters inventory and payroll, as required, into the POS system.
* Ensures the restaurant polls nightly by the correct closedown of the POS system.
* Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
* Must possess a valid Driver's License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
* Must successfully complete the Shift Leader certification program.
1.
If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.
At Church's®, we're not your typical quick service restaurant.
We make real comfort food that makes a difference in peoples' lives.
And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2.
Church's Chicken is an equal emplo...
....Read more...
Type: Permanent Location: Slidell, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:02
-
Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Objective: To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely, clean and orderly manner.
Essential Job Functions:
Primary Functions:
* Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
* Ensures that call sheets are complete, posted and used.
* Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
* Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
* Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
* Pans sufficient chicken for operational needs.
* Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
* Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times.
Secondary Functions:
* Maintains a clean work area by practicing "clean-as-you-go" practices while following all of the guidelines/procedures of sanitation and safety.
* Verifies all necessary product and supplies are stocked and available at the batter area.
* Maintains organization and cleanliness of the cooler.
* Perform all other tasks as assigned by Manager in Charge of Shift.
Physical Demands: (minimum qualifications needed to perform the Essential Job Functions)
Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally).
Cook must be able to:
* Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours.
* Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc.
Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant.
* Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster.
* Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets.
* Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
* Frequently stoop or squat to reach items on low shelves or on the floor.
* Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units...
....Read more...
Type: Permanent Location: Beaumont, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:01
-
About Us
Celebrate your style at Aloft Miami Airport, a hip new hotel that's only 15 minutes from Miami International Airport (MIA).
We are different by design at the Aloft Miami Airport and it's all about fun at work in a relaxed environment with professionals constantly aspiring to exceed guest expectations.
The Aloft brand is the perfect platform to enter the Hospitality industry with hands on exposure to Hotel Operations and a team that supports each other.
We offer free parking for our associates, competitive pay and benefits in an environment that promotes growth and development.
Are you ready to join our Vibrant Team? Let's have a chat to discuss how we can elevate your career.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.
Coordinate with other departments (i.e.
Security, Housekeeping) to ensure quality service is provided to all guests.
Essential Duties and Responsibilities
* Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
* Run audit reports/journals from the front office system, Point of Service and the computer.
* Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
* Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
* Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
* Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
* Ability to access and accurately input information using a moderately complex computer system.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is co...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:00
-
About Us
Welcome to a reimagined and redesigned of The Moran Hotel, where our commitment is to craft extraordinary and indulgent experiences tailored for discerning business travelers, leisure aficionados, and cherished members of the vibrant Houston community.
Our ethos is deeply entrenched in the principles of excellence and genuine hospitality, embodying a seamless blend of sophistication and warmth.
Nestled in the pulsating heart of West Houston's one-square-mile CYTYCENTRE, The Moran stands as a beacon of contemporary luxury, offering a haven of refined elegance amidst the bustling cityscape.
Our establishment proudly boasts the distinction of a AAA Four Diamond hotel, reflecting our unwavering dedication to providing unparalleled service and comfort to our esteemed guests.
Step into our sleek and inviting environment, where every detail is meticulously curated to enhance your stay.
From the moment you arrive, you'll be enveloped in an atmosphere of unparalleled sophistication and grace.
Whether you're here for business or pleasure, our comprehensive array of amenities ensures that your every need is met with unparalleled attention and care.
At The Moran, we understand that true luxury lies in the seamless fusion of comfort and opulence.
Allow us to elevate your experience with our exquisite accommodations, delectable dining options, and personalized service that anticipates and exceeds your every expectation.
Indulge in the quintessential Houston experience at The Moran Hotel, where luxury knows no bounds and hospitality reigns supreme.
We look forward to welcoming you to a world of unparalleled refinement and relaxation.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Serve guests in hospitable manner to ensure positive guest experience.
Essential Duties and Responsibilities
* Maintains proper and adequate set-up of the bar on a daily basis.
This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
* Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
* Greets guests in a courteous and friendly manner, promotes and documents orders for drinks.
Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-03 08:49:00
-
About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Essential Duties and Responsibilities
* Experience, culinary knowledge and passion for authentic Mexican style cuisine.
* Manage the daily production, preparation, and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards.
* Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication vehicles, recommend discipline and termination, as appropriate.
* Schedule and manage the maintenance and sanitation of the kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets or exceeds federal, state, corporate and franchise standards, and regulations.
* Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts, and schedules to ensure budgets are met or exceeded while quality is maintained or improved.
* Promote the Accident Prevention Program to minimize liabilities and related expenses.
* Assist the Executive Chef in the creation, costing and implementation of seasonal and special menus.
* Should assume the responsibilities of the Executive Chef in his or her absence.
* Comply with...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:59
-
About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Essential Duties and Responsibilities
The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:
• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
Qualifications and Skills
Knowledge, Skills and Abilities
• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit diff...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:58
-
About Us
The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile.
By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates.
We offer highly competitive compensation, benefits, paid time off programs and Daily pay.
Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more.
The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun.
Apply today to learn more about becoming part of our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
The EMM/Catering Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups.
Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts.
Responsibilities entail working with group room blocks and catering events, to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.
Responsible for soliciting new sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage and room rental segments.
Essential Duties and Responsibilities
* Optimize room rental charges
* Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships
* Thorough knowledge of sales techniques, including strong closing skills as well as negotiating skills
* Comfortable with hotel site inspections and client presentations
* Work closely with hotel departments on operations and event execution.
Ability to quickly evaluate alternatives and decide on a plan of action
* Excellent knowledge of computers, specifically CI within Marriott systems
* Monitor group room blocks and pick up, generate detailed resumes for the operating departments
* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication
* Maximize revenue by selling all facets of the hotel to previous, current and potential clients, including guest room revenue, F&B, room rental, A/V and other revenue generation opportunities
...
....Read more...
Type: Permanent Location: Annapolis, US-MD
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:57
-
About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Wage $10.25 per hour + Gratuities
A LIVELY CANTINA IN DOWNTOWN CLEVELAND
Worshipped as the Aztec gods of fertility and long life, venerated for their powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient times.
Using authentic flavors and techniques, we prepare corn masa starters, Mexico City-style tacos and other cantina classics to pair with over 200 agave spirits.
Our collection of Tequilas and Mezcals pays homage to the jimadores and mezcaleros who have labored over their craft for generations.
Essential Duties and Responsibilities
• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve orders up to 30 lbs.
from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the Point of Sale procedures to pre-check order ...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:57
-
About Us
Located in the middle of the most prestigious part of Uptown Dallas, The Stoneleigh is a storied landmark with a rich and alluring legacy.
Currently under a $20.0M renovation, The Stoneleigh will be reimaged and emerge in Marriott's prestigious Autograph Collection in early Q2 2026.
The Stoneleigh will re-launch with expansive rooms, exceptional dining, and an ambiance that blends bold, timeless design with modern luxury.
The Stoneleigh will be the new home for the next restaurant from awarding-winning chef, Chef Michael White.
Chef Michael White has many culinary accolades including the James Beard award; 5 simultaneous Michelin stars; and multiple New York Times 3-star and 4-star reviews.
Chef Michael White's concepts at The Stoneleigh include, the Lions Den, where each dish is composed with care, weaving together seasonal ingredients, global inspiration, and a distinctly Dallas spirit.
Lions Den has an early March 2026 opening date.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.
Essential Duties and Responsibilities
* Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas.
Adhere to cleaning procedures and instructions for use of cleaning agents.
* Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.
* Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
* Clean ashtrays and empty trash.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Self-starting personality with an even disposition.
* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
* Ability to understand and follow directions and perform job functions under limited supervision.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Perfo...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:56
-
About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers.
Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm.
What truly sets us apart is our people.
We believe that our success begins with an engaged and empowered team.
That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive.
With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future.
Discover how far your potential can take you.
Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the mo...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:55
-
About Us
The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C.
monuments and situated just one mile from Arlington National Cemetery.
At Sheraton Pentagon City, we go above and beyond to help you do the same.
We foster a fun and collaborative culture, ensuring our associates can perform at their best.
Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program.
Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
* Implement company and franchise programs.
* Prepare forecasts and reports and assist in the development of the Rooms Division budget.
* Monitor and maintain the front office systems and equipment to ensure their optimum performance.
* Track guest satisfaction surveys and maximize usage of the guest response tracking system.
* Provide training for entry level associates and supervisors.
* Develop and implement controls for expense management.
* Utilize labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.
Ensure timely completion of performance appraisals.
* Communicate both verbally and in writing to provide clear direction to staff.
* Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
* Ensure compliance of front office, guest service, and PBX standard operating procedures and policies.
Ensure all Front Office Quality Standards are complied with and are consistently applied.
* Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
* Assist in the daily maintenance of room inventory s...
....Read more...
Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:54
-
About Us
Celebrate your style at Aloft Miami Airport, a hip new hotel that's only 15 minutes from Miami International Airport (MIA).
We are different by design at the Aloft Miami Airport and it's all about fun at work in a relaxed environment with professionals constantly aspiring to exceed guest expectations.
The Aloft brand is the perfect platform to enter the Hospitality industry with hands on exposure to Hotel Operations and a team that supports each other.
We offer free parking for our associates, competitive pay and benefits in an environment that promotes growth and development.
Are you ready to join our Vibrant Team? Let's have a chat to discuss how we can elevate your career.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Serve guests in hospitable manner to ensure positive guest experience.
Essential Duties and Responsibilities
* Maintains proper and adequate set-up of the bar on a daily basis.
This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
* Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
* Greets guests in a courteous and friendly manner, promotes and documents orders for drinks.
Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
* Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
* Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money.
* Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Must communicate well with guests.
* Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, p...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:54
-
About Us
Located in the middle of the most prestigious part of Uptown Dallas, The Stoneleigh is a storied landmark with a rich and alluring legacy.
Currently under a $20.0M renovation, The Stoneleigh will be reimaged and emerge in Marriott's prestigious Autograph Collection in early Q2 2026.
The Stoneleigh will re-launch with expansive rooms, exceptional dining, and an ambiance that blends bold, timeless design with modern luxury.
The Stoneleigh will be the new home for the next restaurant from awarding-winning chef, Chef Michael White.
Chef Michael White has many culinary accolades including the James Beard award; 5 simultaneous Michelin stars; and multiple New York Times 3-star and 4-star reviews.
Chef Michael White's concepts at The Stoneleigh include, the Lions Den, where each dish is composed with care, weaving together seasonal ingredients, global inspiration, and a distinctly Dallas spirit.
Lions Den has an early March 2026 opening date.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfacti...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:53
-
About Us
Join our award-winning family at the Hyatt Regency Dulles, where taking care of our people is the foundation for our success.
We are proud to share our 99.22% associate satisfaction score.
We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt's and HEI hotel's discount programs.
We embrace diversity in the workplace and create an inclusive environment for all.
We plan fun and engaging monthly activities, an abundance of awards & recognition programs, annual picnic and holiday practices, and a yearly- appreciation week for each department.
Our Team is a 4x Convention South Reader's Choice Award Winner, and a 2024 TripAdvisor Travelers' Choice Award Winner.
Twice quarterly recognized Hyatt Elite Performer Hotel for Hyatt America's Regency Portfolio in 2024.
We show care for our Team and Guests with our achieved GBAC STAR Facility Accreditation in 2021 for cleaning and disinfecting to a higher standard.
Our newly renovated hotel is minutes from Dulles International Airport in Herndon, Virginia, featuring 316 suite-style guest rooms and a 30,000-square-foot LEED-certified, IACC conference center.
We would love to talk to you about your next career move!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts usi...
....Read more...
Type: Permanent Location: Herndon, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-03 08:48:52
