-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:20
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:19
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:19
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:18
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:17
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:17
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:16
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:16
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:15
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:14
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:10
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:06
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:05
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:05
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:04
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:03
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:03
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:02
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:02
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:01
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:00
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:29:00
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:59
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:58
-
Essential Duties and Responsibilities:
- Serve as the subject matter expert on U.S.
immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
- Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
- Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
- Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
- Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
- Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
-The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
- Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
- Provide recommendations and best practices to maintain compliance with immigration requirements.
- Build durable and sustainable processes and produce reliable results.
- Assist team with tracking and managing project statuses and work on projects as assigned.
- Educate and advise on immigration requirements, processes, and matters.
- Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
- Create educational materials, job aids, and reference documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
- Demonstrated expertise in U.S.
immigration laws and regulations.
- Experience supporting federal government agencies.
Please Note: Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance.
U.S.
Citizenship is required, per contract requirements.
Preferred Qualifications
-Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
-Expe...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-16 11:28:58
