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If you enjoy servicing a large portfolio of clients, this could be the role for you!
As a Client Service Account Manager within the Payments team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services.
The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.
Job responsibilities:
* Acts as key advisor and proactive partner to the client, providing advice/consultation on decision making
* Acts as proactive partner, reaching out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction
* Acts as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
* Conveys complex ideas and client issues with confidence
* Identifies and addresses product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
* Adheres to and ensures client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Required qualifications, capabilities and skills:
* Minimum of 7 years of relevant industry and/or functional experience
* Advanced understanding of Domestic and International Treasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions
* Technical knowledge/comprehension to recommend value-added solutions for clients and partners
* Excellent communication, presentation, negotiation and consultative skills
* Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments, does not require close supervision
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site hea...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:58
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* M...
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Type: Permanent Location: Orland Park, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:56
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Saint George, US-UT
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:55
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Vashon, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:54
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: West Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:54
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Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Operations Manager within the Consumer Banking Deposits team, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
You will partner closely with Legal, Risk, and Compliance to ensure all product initiatives meet regulatory and policy requirements, and drive business readiness for new launches and enhancements.
You will proactively identify operational risks, streamline processes for efficiency, and foster cross-functional collaboration to deliver seamless, high-quality customer experiences.
You will be expected to lead change initiatives, manage stakeholder communications, and support the continuous improvement of our Deposits 2.0 portfolio.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Partner with Legal, Risk, and Compliance teams to ensure all Deposits 2.0 product initiatives and operations meet regulatory standards and internal policies
* Lead business readiness activities for new product launches and enhancements, including process design, training, and stakeholder engagement to drive successful implementation across consumer banking
* Oversee daily product portfolio operations, resolve operational issues, and optimize workflows to deliver consistent, high-quality customer experiences
* Mitigate operational risks by implementing effective controls and supporting ongoing compliance monitoring to protect the integrity of the Deposits 2.0 portfolio
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in program management or performance optimization
* Proven ability to manage and implement operational effectiveness initiatives
* Proven ability to operate within the product development life cycle and agile methodologies
* Demonstrate expertise in consumer banking operations, product management, or portfolio management, with a deep understanding of deposit products and regulatory requirements
* Collaborate effectively with cross-functional teams, including Legal, Risk, and Compliance, to drive business objectives ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Fredericksburg, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Thibodaux, US-LA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:51
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DESCRIPTION:
Duties: Drive the development of new research studies based on business strategy and knowledge gaps.
Drive product discovery planning with design and product partners.
Create presentations that connect customer needs and abilities with business goals.
Coach junior researchers in shaping studies and findings to realize greater impacts.
Lead cross-functional design thinking exercises using research findings as a starting point.
Identify UX metrics for tracking.
Prepare and teach introductory trainings on experience research for other user experience practitioners.
Develop stakeholder relationships and scope changes throughout research studies.
Present findings to team members and stakeholders from multi-disciplinary backgrounds.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Human Computer Interaction, Behavioral Science, User Experience, Information Architecture or related field of study plus 3 years of experience in the job offered or as User Experience (UX) Researcher, or related occupation.
The employer will alternatively accept a Bachelor's Degree in Human Computer Interaction, Behavioral Science, User Experience, Information Architecture or related field of study plus 5 years of experience in the job offered or as User Experience (UX) Researcher, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: Planning and executing moderated and unmoderated remote studies conducting Usability Testing; Defining the research agenda and scope within product strategy and business needs; Planning and conducting research using methodologies including concept testing, semi-structure interviews, co-designs, surveys, and contextual inquiries; Creating and conducting user testing using UserZoom and UserTesting; Facilitating working sessions and collaborating using Miro, and FigJam; Collaborating with designers and project managers and documenting project status and progress using Confluence; Tracking project work using Jira; Preparing concept mockups and conducting tests of user interface designs using design tools including Sketch and Adobe XD; Developing visual models illustrating customer needs, including current and future state experiences, risk, strategic opportunities, user behaviors, user flows, and business impacts using Miro, Figma, and FigJam; Planning and executing longitudinal diary studies on platforms including Recollective and DSCOUT.
Job Location: 1111 Polaris Pkwy, Columbus, OH 43240.
This position requires up to 30% domestic travel to client sites.
Full-Time.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:50
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Shape the future of change management and operational efficiency while crafting solutions that enhance and optimize customer experiences.
Join a team where your expertise drives innovation, collaboration, and meaningful impact across the firm.
At JPMorgan Chase, you'll have the opportunity to grow your career, develop your skills, and make a difference every day.
As an Intake and Dependency Manager within the Operation Fulfillment & Archive Services team, you will play a crucial role in managing incoming dependencies, partnering with organizations across the firm, and ensuring seamless implementation of changes across product delivery processes.
In this role, you will be instrumental in creating efficiencies that enable successful and timely technology implementations, ensuring that all processes align with regulatory requirements and best practices.
Job Responsibilities
* Oversee regular meetings with Line of Business contacts to discuss dependencies, influence prioritization, and build strong relationships, ensuring alignment with Fulfillment & Archive Services book of work and targeted state solutions.
* Lead the execution of change management initiatives across functional partners, ensuring compliance with the firm's risk, controls, compliance, and regulatory requirements.
* Identify, track, and manage dependencies across projects, facilitating effective communication between stakeholders and functional partners to mitigate risks and blockers.
* Develop and maintain project timelines, ensuring adequate resourcing and monitoring progress to meet delivery deadlines.
* Analyze current processes and identify opportunities for improvement, implementing best practices to streamline operations and enhance product delivery.
* Provide regular performance reporting on change initiatives and dependency status to stakeholders, highlighting risks and opportunities for improvement.
* Act as the primary contact for escalations regarding uncommitted dependencies and capacity constraints, facilitating resolution and prioritizing initiatives to align with team capacity.
Required Qualifications, Capabilities, and Skills
* Five years of experience or equivalent expertise in change management, dependency management, or a relevant operational domain.
* Proven ability to execute operational management and change readiness activities effectively.
* Strong understanding of dependency mapping and management, with a track record of implementing continuous improvement processes.
* Experience in managing change initiatives within product or platform-wide environments, including deployment strategies.
Preferred Qualifications, Capabilities, and Skills
* Proficient knowledge of the product development life cycle, design, and data analytics.
* Experience with banking operations, product model, and current technology trends.
Chase is a leading financial services firm, helping nearly half of America's ho...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:48
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DESCRIPTION:
Duties: Perform and maintain responsibility for development to improve reliability and scalability of applications in private cloud and physical infrastructures.
Maintain and improve the reliability of high- scale systems.
Automate repetitive and manual tasks with scripts, coding, automation as a service, and other tools to reduce manual effort and improve efficiency.
Review code and perform operational management, including change and incident management to ensure all releases processes and SLAs are met and that outages are addressed.
Perform release management and continuous integration and continuous deployment.
Monitor applications, infrastructure, processes, usage traffic, certificates, performance, and capacity.
Plan modernization for applications and prepare their migration to the cloud, including reviewing distributed systems architecture and cost analysis.
Perform disaster recovery and test service resilience to ensure systems can handle unexpected interruptions.
Mentor and provide technical training to front-line support staff in application management.
QUALIFICATIONS:
Minimum education and experience required: 3- or 4-year Bachelor's degree in Computer Science, Computer Programming, Information Technology, or related field of study plus 5 years of experience in the job offered or as Technology Support, Application Support, System Administrator, IT Specialist, or related occupation.
Skills Required: This position requires five (5) years of experience with the following: Supporting workflow-based applications with monolithic and layered architectures; Using Oracle databases, including running queries on normalized relational Oracle databases; Working in low-latency Linux environments; Performing disaster recovery and service resiliency tests for high-availability applications to ensure they can handle unexpected interruptions.
This position requires three (3) years of experience with the following: Performing operational management tasks, including change and incident management with ServiceNow to ensure all release processes and SLAs are met and that outages are addressed; Working with server migration from on-premises to AWS cloud; Using Bash and Perl scripting languages to automate manual monitoring or manual tasks; Monitoring and renewing the lifecycle of SSL certificates; Managing large-scale software applications that support at least 15,000 users within a global financial institution; Improving reliability, resiliency, and scalability of high-scale applications in private cloud and virtual servers with microservices and layered architectures; Managing and using scheduling and configuration tools including Autosys, Control-M, JIRA, and Confluence; Deploying code using CICD practices through manual implementation or CICD pipelines; Using and configuring monitoring tools including Grafana, Geneos, Splunk, Dynatrace, and Datadog to meet platform observability requirements; troubleshooting Oracle query performance i...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:48
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Join our dynamic team as a Client Service Lead, where you will play a pivotal role in managing and developing a team of Client Service Account Managers.
As a Client Service Lead within Payments, you will manage a team dedicated to providing exceptional client-facing support.
You will act as a primary contact, building partnerships to understand client needs and ensuring service excellence.
Your role will involve coordinating internally to monitor relationship health and advocate for client satisfaction.
Job responsibilities:
* Manage and develop a team of Client Service Account Managers (CSAM) through hiring, training, and coaching.
* Navigate the organization to achieve outcomes for clients and stakeholders.
* Conduct weekly staff meetings and quarterly check-ins with GCB/Payments Sales partners.
* Act as a customer advocate to enhance service quality across product and operational areas.
* Maintain direct client relationships, resolve issues, and monitor client SLAs.
* Track client requests in real-time and improve case data quality.
* Analyze client data to identify trends and develop long-term strategies.
* Perform quality controls, monitor KPIs, and guide product quality control.
* Serve as a high-level contact with strong product knowledge.
* Ensure processes align with specifications and meet financial and headcount targets.
Required qualifications, capabilities, and skills:
* Minimum of 5 years of managerial/leadership experience.
* 5 years in a Service or Client Relationship focused environment.
* Strong people, project, and risk management skills.
* Comprehensive understanding of Treasury Services products and market knowledge.
* Ability to influence others and drive decisions.
* Negotiation and strategic planning skills.
* Strong oral and written communication skills.
* Multi-tasking, time management, and organizational skills.
* Excellent problem-solving and analytical skills.
* Working knowledge of MS Office and Business Applications.
Preferred qualifications, capabilities, and skills:
* Experience in fostering a diverse and inclusive environment.
* Ability to perform root cause analysis and guide product enhancements.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:47
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Join Us at 55ip & Help the Wealth Management Industry Move Forward
Working at 55ip means standing at the intersection of finance and technology-and at the cutting- edge of wealth management.
We've been making rapid progress on our mission: to break down barriers to financial progress for financial advisors and their clients.
Our Boston- and Mumbai-based team has built and brought to market a tax-smart investment strategy engine delivering intuitive experience and intelligent automation.
Driven by strategic partnerships with world-class asset management firms, we've experienced breakthrough growth over the last year.
Today, over 450 financial advisor firms with $1 trillion in discretionary assets (and counting) are using 55ip.
Platform Management Associate
As a Platform Management Associate within the Platform Management & Strategy team, you will partner with Product, Operations, and Technology to establish operating models, maintain legal agreements and disclosures, and work closely with control partners-including Legal, Risk, and Compliance.
The Associate will play a crucial role in facilitating these efforts and ensuring seamless operations across the organization.
The ideal candidate has experience leading cross-functional initiatives and supporting controls, audit, and regulatory activities.
The candidate will be motivated, strategic, a problem solver, and an effective leader.
This role is based in Boston, MA.
Job responsibilities
* Serve as a key contributor to the Platform Management Team, supporting the effective operation and governance of the business platform
* Lead and support operational projects, ensuring timely delivery and clear communication with stakeholders
* Design processes and operating models, and assist in documentation of policies, procedures and controls
* Partner with Control, Risk, Compliance, and Legal teams to enhance the control environment, ensure regulatory and policy adherence, and deliver on issue action plans
* Assist with contract management, including review and oversight of client agreements, enterprise contracts, and vendor agreements
* Coordinate and manage updates to platform disclosures, ensuring accuracy and compliance with regulatory standards
* Coordinate audit activities, including preparation, documentation, follow-up on findings, and collaboration with auditors and internal control functions for business reviews and exams
* Manage multiple priorities in a fast-paced environment, demonstrating strong organizational and problem-solving skills
Required qualifications, capabilities and skills
* Strong work ethic and a desire to work in a fast-paced environment.
* Exceptional organizational capabilities, attention to detail, and analytical skills.
* Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
* Excellent written and verbal communication skills.
* Proficiency in Excel,...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:45
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Centerville, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:44
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You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Mobile Software Engineer III at JPMorgan Chase within the Consumer Community Banking, you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way.
As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities:
* Executes standard software solutions, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification on software and engineering concepts and 3+ years applied experience.
* Hands-on practical experience iOS application development.
* Experience in one or more programming language(s)
* Experience in automation and continuous delivery methods
* Experience in all aspects of the Software Development Life Cycle
* Experience in agile methodologies such as CI/CD, Application Resiliency, and Security
* Experience in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Proficiency in Swift, SwiftUI, UIKit, CoreData, Combine, and other iOS frameworks.
* Experience working in system design, architectural patterns (MVC, MVVM, VIPER, etc.), and design principles.
Preferred qualifications, capabilities, and skills:
* Knowledge of Cloud technologies (AWS, Firebase, etc.)
* Familiarity with TestFlight, Swift Package Manager, CocoaPods, and dependency management
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:44
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You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management.
You have found the right team.
As an Associate Relationship Manager within JPMorgan Merchant Services, you will primarily oversee a select portfolio of global large corporate clients.
You will collaborate closely with the firm-wide bank coverage team and JPMorgan Payments Treasury Services to ensure seamless service and support.
As an associate Relationship Manager, you will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships.
You will meet JP Morgan Merchant Services' profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.
Job Responsibilities
* Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
* Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
* Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
* Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
* Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
* Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
* Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
* Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment
* Create, maintain and execute on ongoing personal development plans via internal and external sources
* Travel required
Required qualifications, capabilities, and skills
* Demonstrated ability to grow and retain client relationships through effective use of relationship management and client consulting skills
* 2+ years of payment industry experience
* Strong MS Office Suite skill set with a high emphasis in Excel and other business related database programs i.e.
Salesforce
* Demonstrated ability to work across cultures with internal teams and external clients with profes...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:43
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DESCRIPTION:
Duties: Support the evolution and development of the data risk strategy, including the build of key features related to the governance and controls for AI/ML requirements.
Lead the design and development of product features required to meet the firm's data risk requirements.
Work with business, compliance, and legal to build features to maintain a comprehensive product strategy and roadmap using Agile methodology.
Collaborate with tech engineering teams to build and maintain ETL (Extract, Transform, Load) pipelines leveraging Python and SQL.
Define and develop key performance indicators (KPIs) and metrics to measure the effectiveness of business controls required to mitigate any data risks.
Create and maintain dashboards on Qlik Sense, Excel, and reports to provide real-time insights to stakeholders highlighting key risk and operational metrics required by business to ensure that the data is not breaching any of the risk controls as per the control procedures.
Lead the data analytics team to analyze large datasets on AWS Cloud and generate actionable insights.
Utilize advanced analytical techniques and tools to uncover trends and opportunities for the business to predict upcoming issues which help the firm design and develop any product enhancements required to mitigate risks.
Design business workflows leveraging technical skills to ensure accurate data destruction across information assets so that the firm can comply with regulation requirements such as GDPR.
Lead an effort working with in-house and vendor products utilizing regular expressions and NLP technologies to achieve automated or recommended data classifiers for structured and unstructured data.
Communicate with senior management regarding project progress, recommendations, and decisions.
Develop effective presentations and project update materials suitable for senior executive governance councils.
Work with product owners and software engineers to productionize the AI/ML models and partner closely with business stakeholders.
Data governance establishing policies and procedures to ensure the proper management, data quality, and protection of data across the organization.
Data risk management focusing on identifying, assessing, and mitigating risks associated with data transformation, loading, and usage to protect the organization from potential data breaches or compliance issues.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Business Analytics, Information Management, Data Science, Mathematics, Statistics, or related field of study plus 2 years of experience in the job offered or as Data Management, Compliance Data Lead, Associate/Assistant Consultant, or related occupation.
Skills Required: This position requires experience with the following: Data risk management tools including Microsoft Information Protection (MIP) for data quality, protection, privacy, retention, and destruction, and Collibra for data lineage and usage; Collaborat...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:41
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Demonstrate your proven track record as a highly engaging and driven strategic thinker who develops strong partnerships and maximizes efficiency for executive level leaders.
If you thrive in a fast-paced environment and want a challenge, this role is for you.
As the Senior Executive Assistant within a large organization, you will manage a demanding and dynamic calendar and coordinate international travel to ensure the efficient use of the executive's time.
You will partner with key stakeholders, including Business Managers, Finance, and Communications teams, to track and organize deliverables, prepare for client visits, plan complex market visits, and create simple communications and presentations.
Job Responsibilities
* Gate keep all contact with the public, clients and staff coming through the executive's office
* Manage extensive and complex calendar
* Facilitate interactions with executive-level clients and internal constituents across all lines of business, ensuring effective communication and collaboration
* Leverage tools such as LLM and Teams to prepare for client meetings and maximize communication efficiency.
* Work closely with Business Manager on a variety of tasks, produce succinct minutes and replay key takeaway and themes from senior meetings.
* Coordinate and organize senior meetings, draft communications and presentations including agenda setting, material preparation and distribution, coordination of guest speakers, and logistics.
* Provide site support for local office requirements and partner with colleagues for backup and floor support
* Arrange and maintain extensive travel plans and itineraries for both international and domestic travel
* Plan and lead events as needed
Required qualifications, capabilities and skills:
* Strong personal leadership, ability to work independently and effectively in a demanding, changing environment
* 10 years of proven experience supporting executive leadership with large organizations
* Exceptional travel planning skills and knowledge
* Detailed and strong organizational skills
* Project management skills
* Demonstrated ability to plan complex and large events
* Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.
* Exceptional interpersonal, presentation and communication skills
* Fluency in all Microsoft office products
Preferred qualifications, capabilities and skills
* Strong JP Morgan institutional knowledge and proven ability to navigate the firm fluidly
* Experience leveraging technology to promote efficiency
* Background in a client facing sales and financial services environment
*
*
*Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid option
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small busi...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:41
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Our team is dedicated to executing innovative marketing strategies that enhance customer engagement and brand loyalty.
We focus on implementing data-driven campaigns across multiple channels, ensuring precise targeting and effective delivery.
By collaborating with cross-functional teams, we streamline processes and optimize efforts to achieve business objectives.
Our commitment to execution excellence drives impactful results and strengthens our brand presence.
As a Senior Marketing Delivery Associate on the Marketing Execution team, you'll leverage advanced analytics and coding skills to design, build, and manage targeted audiences for high-impact, omni-channel campaigns.
You'll collaborate with marketing, product, and analytics teams to extract and transform data, optimize audience targeting, and automate campaign workflows using tools like SQL, Salesforce Marketing Cloud, and customer data platforms.
In this fast-paced role, you'll ensure data integrity, streamline processes, and uphold compliance standards while driving innovative marketing strategies that boost customer engagement and brand loyalty.
If you excel at solving complex problems and want to make a real impact with your technical expertise, join our team and help redefine how we connect with our customers.
Job Responsibilities
* Develop, optimize, and maintain complex SQL queries to extract, transform, and load data from multiple sources, ensuring data integrity and accuracy across all audience segments.
* Design, build, and manage targeted audience lists for marketing campaigns using advanced segmentation techniques; collaborate with marketing and analytics teams to define audience criteria and deliver actionable insights.
* Collaborate with cross-functional teams to drive successful campaign execution, encompassing audience segmentation, testing, validation, and troubleshooting analysis; engage directly with product partners and marketing teams to ensure campaign objectives are met.
* Identify opportunities to automate and streamline audience management processes; document best practices and contribute to the development of internal tools and resources.
* Ensure all audience management activities comply with data privacy regulations and internal policies.
Required qualifications, capabilities, and skills
* Bachelor's degree in Computer Science, Information Systems, or a related field.
* 3+ years of experience in SQL coding and database management.
* Proficiency in Excel, Salesforce Marketing Cloud, and customer data platforms.
* Strong analytical skills and attention to detail.
* Excellent communication skills to collaborate effectively with cross-functional teams.
* Ability to develop comprehensive technical/functional documentation and establish best practices and user guides.
Preferred qualifications, capabilities, and skills
* Experience working in an Agile environment and with Agile project methodologies.
...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: New Berlin, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:39
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DESCRIPTION:
Duties: Provide digital data collection requirements to developers to fulfill analytics requests in mobile apps and web browsers.
Work with developers and product owners to troubleshoot mobile app and web browser defects and estimate customer engagement and revenue impact.
Work with backend product team and developers to estimate traffic volume for UI change.
Create a dashboard to monitor digital product performance.
Build model to estimate initiatives, UI changes, experimentation roll out impact on KPI and revenue.
Collaborate with product owners to drive product strategy by laying out key metrics and specific goals.
Define success metrics for new UI features and experimentation roll out.
Communicate and educate the product's business model and metrics to cross-function teams and partner product teams.
Put together experimentation plans, form hypotheses, calculate test sizing and segmentation, provide analytics requirements in data collection and experience change to developers, conduct analysis of test results and provide recommendations.
Facilitate digital feature launch tracking data QA, data pipeline and engineer work data QA.
Provide input of business knowledge to help MLE to develop models.
Work with cross-functional teams including marketing, designers, customer research, developers, data architects, data engineering, product managers and provide analytics insights.
Manage junior analysts and coach them on both technical and business knowledge.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Marketing Analytics, Statistics, Applied Mathematics or related field of study plus 4 years of experience in the job offered or as Quant Analytics Manager, Quant Analytics Senior Associate, Marketing Analytics, Data Analyst, or related occupation.
Skills Required: This position requires experience with the following: Consumer facing e-commerce products and financial products including banking and investment, financial planning and fraud prevention; Performing analysis to build customer-facing product experience; Forming methodologies to estimate impact on KPI and revenue using customer digital behavior data and historical data for benchmark; Documenting analytics estimation methodologies and data issues for both internal and non-analytical partners; Writing basic SQL queries to extract data from multiple data sources with proper filtering and aggregation; Writing advanced SQL queries using Window function and CTEs (Common Table Expression) to solve more complex questions related to customers behavior; Creating segment with multi-level sequential logic and nested containers using segment builder function in Adobe Analytics; Creating derived and advanced calculated metrics in Adobe Analytics to incorporate multiple logic orders, segments and advanced functions; Building Adobe Analytics dashboard to create automated reporting using visualization options including bar chart, donut chart, line chart, scatte...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Brookhaven, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:36
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 6+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history ...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:33
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DESCRIPTION:
Duties: Analyze payment network, industry rule, debit card and credit card issuing and acquiring, compliance, merchant, and consumer data, driving card issuing and acquiring cost strategy.
Design, develop and deploy comprehensive dashboard solutions.
Define metrics and performance indicators critical to monitoring card network processing expenses and merchant discount rate, making actionable recommendations to payment network office relationship managers.
Build analytical decks for senior leadership, synthesizing key performance metrics and actionable insights on network expense trends.
Conduct data analyses using high- volume multidimensional datasets to develop international network strategies.
Design and implement artificial intelligence and machine learning models to automate operational processes, including the downloading, reconciliation, and analysis of network expense invoices across all product lines.
Design forecasting models to estimate payment transaction volume and network expense; build incentive models to optimize revenue and evaluate volume incentive agreements.
Build payment network invoice databases and define mapping tables.
Establish data validation frameworks to detect and address discrepancies in network-related datasets.
Conduct root cause analyses to identify systemic issues and develop enhanced processes that mitigate risks and ensure data integrity.
Optimize and restructure existing data environments to improve performance and scalability.
Replace inefficient processes with high-speed automated workflows.
Automate outdated reporting systems, including those used for billing aggregation, issuing analysis, marketplace tracking, and fines and penalty reporting.
Conduct proactive reconciliation of ICAs, BINs, and other card network identifiers, including identifying active usage and gaps.
Partner with product teams to gather requirements, extract implicit needs, and conduct root cause analyses to address underlying challenges.
Provide insights into business line performance and identify solutions to existing challenges.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Finance, Financial Management, Data Science, or related field of study plus 1 year of experience in the job offered or as Business Analyst, Business Intelligence Analyst, or related occupation.
The employer will alternatively accept a Bachelor's degree in Finance, Financial Management, Data Science, or related field of study plus 3 years of experience in the job offered or as Business Analyst, Business Intelligence Analyst, or related occupation.
Skills Required: This position requires experience with the following: Performing data manipulation and analysis using SQL, Python, and Excel, including VLOOKUP, INDEX MATCH and VBA; Conducting financial analysis, advanced modeling, and root cause analysis to identify financial discrepancies, growth opportunities, and insights on payment revenue and network expenses; Dev...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:29
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Machine Learning and Cloud at JPMorgan Chase within the Corporate Technology- Consumer & Community Risk group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor and lead, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Embark on an inspiring journey of technology and innovation leveraging your engineering skills to build Machine Learning products.
You will drive the technical decisions to engineer and deploy ML models catering to various Consumer and Community Bank Finance products by collaborating with Data Scientists, Product and Data Engineers.
Job responsibilities
* Executes standard software solutions, design, development, and technical troubleshooting
* Provides Technical Leadership, guidance and direction to other team members
* Writes secure and high-quality code using Python or Java programming languages
* Establish standards, guidance and best practices for the technical aspects in the team
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Applying technical troubleshooting skills to analyze and resolve technical issues
* Leverages Cloud services to build ML pipeline to implement, deploy and operationalize Machine Learning Models
* Works with Business stakeholders and Product Owners to understand requirements.
* Adds to team culture of diversity, opportunity, inclusion, and respect.
* Handle MLOps tasks and any associated infrastructure or production changes in coordination with SRE.
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on experience in software engineering, system design, and application development.
* Hands-on practical experience in system design, application development, testing, and operational stability.
* Demonstrates a proactive attitude and eagerness to learn emerging technologies, including AI and ML.
* Experience in technologies such as Pyspark, Kafka, Terraform, Kubernetes.
* Experience with AWS services, including but not limited to ECS, EMR, Lambda, EC2 and SageMaker
* Experience in programming languages such as Python or Java.
* Understanding of and ability to learn the basic architecture of Cloud services and usage.
* Experience working with databases such as Oracle or Cassandra.
* Exposure to Agile and scrum methodologies.
* Familiarity with CI/CD, Application Resiliency, and Security.
Preferred...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-14 08:54:29
