-
Corporate Insurance Services (CIS) is part of the Chief Administrative Office (CAO) and is responsible for negotiating, structuring and administering worldwide insurance programs for JPMorgan Chase & Co.'s businesses and operations.
Department responsibilities also include managing a captive insurance company, managing insurance claims, and reviewing client and vendor contracts.
As a Product Management Analyst in Corporate Insurance Services, you will support the CIS Leadership Team, and will play a key role in driving report creation through data collection and analysis.
You will collect data from various team members and online platforms, as well as compilation of reports for various audiences including senior firm leadership, with an eye toward storytelling and positioning data points in a meaningful, compelling way.
You will also contribute to product management across the organization, including ongoing process uplift and feedback collection for digitized products including evidence of insurance and contract review.
As a flexible team member, you will have an interest in insurance and willingness to learn; at times supporting other areas of CIS, such as reviewing insurance language in contracts and issuing evidence of insurance to lines of business across the firm, as needed.
Job responsibilities:
* Work with CIS leaders and SMEs to prepare routine and ad hoc business management reporting and presentations; create impactful presentations and succinctly communicate findings
* Work with the CIS product management lead and associate to support a range of CIS products, including digitization of evidence of insurance and contract reviews
* Support digitization (shift from manual to online platforms/processes) and ongoing review / uplift of various CIS products
* Help to identify areas of improvement in existing business processes to enhance team efficiency and improve end user experience
* Support the department culture committee
Required qualifications, capabilities, and skills:
* Bachelor's degree in Business, Finance, Communications or a related field
* Insurance background not required, but curiosity and willingness to jump into insurance projects and BAU, as needed
* 1+ years of experience in financial services, business management, communications management or a related area; or equivalent educational coursework
* Strong analytical and problem-solving skills along with creativity and attention to detail, to help use data and information to drive insights and decisions.
* Experience of working in team environments in a collaborative, efficient and effective manner
* Excellent interpersonal and communication skills, with a "can-do" attitude
* Proven experience in project management, including managing projects and initiatives
* Self-motivated, tenacious, and able to work with some oversight, but also independently
* Strong time management, organizational and priori...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:48
-
Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company.
Among top performers, you can make a direct and meaningful impact.
As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Corporate Core Foundational Platforms Databases Team, you will demonstrate a comprehensive understanding of enterprise database systems, provide technical consulting, and contribute to infrastructure engineering.
Job responsibilities
* Leads a team who understands the firm's database infrastructure environment and technology modernization pathway.
You and your team will then work with application teams to help them migrate to the latest database products and versions on our private cloud or onto the public cloud.
* Uses your expertise, on these platforms to help maximize the performance and resiliency of the application workloads.
* Works closely with application teams and give them the expertise to accelerate cross cloud modernization efforts.
* Migrates large, complex workloads to new database infrastructure and the ability to help our application teams achieve best results from their infrastructure.
Required qualifications, capabilities, and skills
* Formal training or certification on Infrastructure Engineering concepts and 5+ years applied experience
* Proven ability to lead a global team of consulting engineers specializing in a small number of strategic database technologies.
* Alongside team leadership duties, also deliver your own book of database consulting work to the internal customer base across all JPMC lines of business.
* Deep expertise on one or more of the following: AWS RDS, AWS Aurora, Oracle, Microsoft SQL Server, MySQL, Postgres, Data migration and data streaming tooling such as Oracle Goldengate or Pentaho.
Preferred qualifications, capabilities, and skills
* Build strong relationships with application teams so they can accelerate cross cloud modernization efforts by trusting your knowledge and focus on the success of their outcomes.
* Work closely alongside database product engineers and database support to deliver an integrated service and seamless experience to internal JPMC application developers.
* Be a self-starter, able to drive progress across multiple concurrent assignments, from small to large scale.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:47
-
Shape the future of our payment strategy as a strategic thinker, collaborating with key stakeholders across various divisions.
On the Payments Networks Strategy & Advocacy team you'll have the opportunity to develop consumer bank and small business payments strategies.
Our team supports the identification and development of strategic partnerships, while sharing JPMC's external advocacy approach at major payment networks and rails.
As a Payments Networks Strategy - Senior Associate in the Payment Networks Strategy & Advocacy team, you will play a crucial role in determining the future of JPMorgan Chase & Co.'s payment strategy.
You will collaborate closely with key stakeholders across the Consumer and Community Banking and Corporate and Investment Bank to formulate consumer bank and small business payment strategies, inform JPMorgan Chase & Co.'s external advocacy approach at major payment networks, and assist in the identification and development of strategic partnerships.
This role provides the chance to impact the progression of the payments industry and contribute to the transformation it is currently undergoing.
Job responsibilities
* Inform the strategy for Chase payments products, services, capabilities and networks
* Help influence and inform Chase payments and networks strategy in response to regulatory, legislative, and governing body rule changes
* Help develop the ongoing advocacy strategy for the firm across key consumer payments and banking related legislative and regulatory issues
* Partner across the firm to ensure alignment between retail and wholesale team agenda and objectives
* Work with key stakeholders (business, legal, risk, product, government relations) across CCB and CIB to identify, raise, discuss and resolve paths forward on key payments topics
* Assist with the development and presentation of briefings on priority topics for senior leaders
* Stay aware of developments domestically and overseas related to traditional payment networks and across alternative payment methods, like real-time payments
* Help identify key strategic partners and negotiate winning partnerships that support and deliver customer value
Required qualifications, capabilities, and skills
* Minimum of 3 years of experience in strategy consulting, corporate strategy, payments products (card, digital payments, etc.), startups (FinTechs), finance, or similar roles
* Bachelor's degree; excellent academic credentials / GPA
* Passion for the payments industry and the transformation it is undergoing and the challenges it faces
* Strong interpersonal and communication skills
* Excellent analytical skills and ability to structure complex problems
* Intellectual curiosity and ability to learn new subjects quickly
* Ability to operate in ambiguity and grey area, and bring a structured approach
* Open, collaborative, team-oriented operating style
* Strong influencing and pa...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:46
-
Company
Federal Reserve Bank of New York
Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies.
You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.
The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person.
Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance.
What we do:
The Supervision Group of the Federal Reserve Bank of New York (FRBNY) supervises banks in the Second District.
The objectives of supervision are to:
* Evaluate and promote the overall safety and soundness of supervised institutions
* Ensure supervised institutions’ compliance with relevant laws and regulations, including consumer protection
* Facilitate the stability of the financial system of the United States
* Support the growth and stability of the U.S.
economy
Supervision is carried out through a combination of methods, including on-site and off-site examinations involving staff dedicated to the supervision of an individual firm and other professionals focused on analytical, policy and risk matters.
Supervision is coordinated with other US agencies.
The Large and Foreign Banking Organization (LFBO) function is responsible for monitoring and assessing the safety and soundness of three large domestic firms and all foreign-owned firms with U.S.
operations (FBOs) in the Second District.
Your role as an Institutional Supervision Supervising Examiner:
This role is on the Dedicated Supervisory Team (DST) covering large foreign banks, with a focus on financial risk management, specifically liquidity risk and market risk.
As a Supervising Examiner focused on the firm’s financial risk profile, you will assist in executing the assigned elements of the DST’s supervisory plan by participating in and leading examinations and conducting ongoing assessments of the firm; communicating supervisory messages; and developing supervisory assessments.
You will contribute to financial risk assessments, and on an ad-hoc basis, may contribute to related coverage areas in governance and controls.
You will also partner and work closely with specialists in various risk disciplines and other DST members across the Federal Reserve System (FRS) in a highly collaborative environment.
Core responsibilities include:
* Leading or participating in firm specific and horizontal examinations and monitoring activities that may include, but are not limited to, financial risk management and controls, such as liquidity risk, market risk management and earnings analysis.
* Developing well-supported supervisory assessments and pre...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:45
-
DESCRIPTION:
Duties: Engage in model validation on quantitative models - Evaluate conceptual soundness of model specifications, reasonableness of assumptions and reliability of inputs, perform implementation testing on Wholesale and Commercial Bank models including Basel models, Machine Learning Models and CCAR Stress Testing Models.
Make key contributions to rigorous risk management practice, including designing related model diagnostics and performing independent testing, identifying and communicating model risks, issues and limitations to stakeholders.
Responsible for following up the latest standards/policies of review reports and independently drafting the entire review report from scratch.
Responsible for proposing enhancements to existing models, assessing extensions to the scope of existing models and developing benchmarking models.
Maintain the model risk control apparatus of the bank for the coverage area as lead, including reaching out to the model stakeholders for discussion in case of any outstanding observations noted in junior analysts' summary report and proactively work with the model stakeholders to address the open model issues.
Liaise with Risk and Finance professionals to provide oversight of and guidance on appropriate usage, controls around model restrictions and limitations, and findings for ongoing performance assessment and testing.
Keep up with the latest developments in the coverage area in terms of products, markets, models, risk management practices.
Lead the junior analyst in providing feedback on the review report and quality of validation work.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Statistics, Mathematics, Economics, or related quantitative field of study plus 3 (Three) years of experience in the job offered or as Quant Modeling, Model Risk Governance, Quantitative Analyst, Research Analyst, or related occupation.
Skills Required: Requires experience in the following: Regulatory Capital modeling in wholesale and securitization space using Basel Advance internal rating based approach including probability of default, loss given default, and exposure at default; Stress Testing Models including Comprehensive Capital Analysis and Review, and Internal Capital Adequacy Assessment; Allowance for Loan and Lease Losses models including Current Expected Credit Losses and International Financial Reporting Standard 9; Quantitative Model Development and Model Validation; Interfacing with functional areas including Line of Business in Commercial Banking on model-related issues; Programming languages including R and Python; Statistical modeling methods including Linear Regression, Logistic Regression, Generalized Linear Regression, Decision Tree, Random Forests, Boosting, Survival Analysis, Principal Component Analysis, Smoothing Splines and Kernel Density Estimation; Machine learning methods, including Neural Networks and Recurrent Neural Networks.
Experience can be gained through ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:45
-
Your opportunity to make a real impact and shape the future of financial services is waiting for you.
Let's push the boundaries of what's possible together.
As a Senior Director of Software Engineering at JPMorgan Chase within Consumer and Community Banking, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains.
Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
* Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
* Manages multiple areas with strategic transactional focus
* Architects and implements scalable, distributed systems that solve complex business problems and drive innovation.
* Articulate technical concepts clearly and concisely to both engineering teams and senior leadership, fostering collaboration and alignment.
* Shape product strategy by leveraging deep technical expertise and understanding of business goals.
* Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
* Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
* Manages multiple stakeholders, complex projects, and large cross-product collaborations
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Champions the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
* Experience developing or leading large or cross-functional teams of technologists
* Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
* Must be well versed in AWS
* Experience with Distributed System Design
* Experience leading complex projects supporting system design, testing, and operational stability
* Experience with hiring, developing, and recognizing talent
* Extensive practical cloud native experience
* Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Experience working at code level
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products....
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:44
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: Vestal, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:42
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer & Community Bank - Operations Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
* Develop, test, and maintain web applications and services using the .NET framework.
* Collaborate with cross-functional teams to define, design, and ship new features.
* Write clean, scalable code using .NET programming languages (C#, ASP.NET, etc.).
* Develops and maintains APIs using ASP.NET.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages, such as, .NET development, specifically in C#, ASP.NET, and .NET Core
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages in SQL Server, or other relational databases
* Overall knowledge of the Software Development Life Cycle, with strong understanding of software development lifecycle methodologies (Agile, Scrum, etc.)
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* S...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:41
-
Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.
As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Community & Consumer Banking - Infrastructure & Production Management Team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines.
You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.
Job responsibilities
* Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance
* Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues
* Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
* Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt
* Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
* Evolves and debug critical components of applications and platforms
* Makes significant contributions to JPMorgan Chase's site reliability community via internal forums, communities of practice, guilds, and conferences
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability culture and principles concepts and 5+ years applied experience
* Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
* Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
* Ability to communicate data-based solutions with complex reporting and visualization methods
* Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm's strategy
* Ability to anticipate, identify, and troubleshoot defects found during testing
Preferred qualifications, capabilities, and skills
* Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
* Strong communication skills with ability ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:40
-
You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Software Engineer II at JPMorgan Chase within the Consumer & Community Bank - Operations Technology team , you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way.
As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities
* Executes standard software solutions, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
* Adds to team culture of diversity, equity, inclusion, and respect
* Develop, test, and maintain web applications and services using the .NET framework.
* Collaborate with cross-functional teams to define, design, and ship new features.
* Write clean, scalable code using .NET programming languages (C#, ASP.NET, etc.).
* Develops and maintains APIs using ASP.NET.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 2+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages in .
SQL Server, or other relational databases
* Demonstrable ability to code in one or more languages NET , specifically in C#, ASP.NET and .NET Core
* Experience across the whole Software Development Life Cycle (Agile, Scrum, etc.)
* Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial in...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:39
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Legacy Payments division, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions.
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Proficient in building UI solutions based on ReactJS with rich customer facing experience.
* Proficient in coding in one or more languages preferably Java and Spring Framework.
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database technologies.
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
* Demonstrates knowledge of software applications and technical processes within a technical discipline (e.g., cloud etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Experience in Computer Science, Computer Engineering, or a related technical field
Preferred qualifications, capabilities, and skills
* Hands on experience with Messaging Solutions i.e.
Kafka
* Working knowledge of SQL database such as Oracle, Cockroach, Aurora and NO SQL database such as Cassandra and Dynamo DB
* Should have knowledge working with Kubernetes and Docker
* Experience in delivering cloud based solutions, primarily AWS hands on experience on ECS, Lambda, MSK, S3, EventBridge, DynamoDB, ...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:36
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President for Auto Risk Capital Markets in the Consumer & Community Bank (CCB), you will play a pivotal role in driving the risk oversight on capital optimization activities and oversee liquidity strategies for the auto business.
You will be providing strategic analytic support, risk oversight and investor material preparation for various securitization activities that are planned for capital and liquidity optimization purposes.
This is an exciting opportunity to work on highly impactful strategic initiatives as they become the key focus of the business.
You will excel at creative thinking and problem solving; be self-motivated, confident and ready to work in a fast-paced, energetic environment.
Job Responsibilities
* Provide independent risk oversight, assessment and controls of the Auto Capital Markets activities
* Formulate and deliver risk viewpoints in execution of various Capital Markets initiatives that align to broader Auto strategic objectives.
* Conduct deep dive exercises related to the Auto business and provide value to proactive strategies impacting the business spanning across origination, servicing, and default management
* Review new NBIAs (New Business Initiatives), performance monitoring on strategies, improvements in current BAU on process
* Partner with X -LOB risk functions in understanding key position, risk and strategy changes
* Work with the Front Office, Finance, Policy, and Technology related to all aspects of Capital Markets business.
* Provide analytic support and timely reporting for the successful implementation of various de-risking initiatives.
* Ensure compliance with existing risk and control structure while driving future enhancements to risk and control structure.
* Provide accurate and concise results and presents findings, recommendations, and other relevant materials to senior management.
* Will be expected to work independently and multitask on several projects and processes
Required qualifications, capabilities, and skills
* Minimum Bachelor's degree in a quantitative or business discipline from an accredited college/university required.
* 5+ years of work experience in Capital Markets structures and/or risk strategy.
* Experience with consumer lending products (e.g.
Auto loan, Mortgage) and existing knowledge of securitization.
Required experience in risk and valuation for fixed income products.
* Strong analytical and...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:35
-
You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Software Engineer II at JPMorgan Chase within the Consumer & Community Bank - Technology team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way.
As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities
* Executes standard software solutions, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training, or certification on software engineering concepts and 2+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Demonstrable ability to code in one or more languages, such as, Java or Python
* Experience across the whole Software Development Life Cycle
* Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Knowledge in Kubernetes and Helm and able to run Kubernetes clusters on development environments.
* AWS cloud and hands-on AWS full stack software engineering experience
* Hands-on ex...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:33
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Consumer & Community Banking Infrastructure & Production Management, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
* Develops a product strategy and product vision that delivers value to customers
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Build relationship with customers to understand challenges and develop solutions to resolve them
* Provide leadership for Product Owners and Technical Partners to help them understand all the non-feature work required to run their product and deliver on commitments
* Ensure alignment of the Clearinghouse processes with JPMC central agility standards; including JIRA Align
* Partner with key technology and product leads to drive consistent Clearinghouse practices, setting logical key performance measures and reporting
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading comp...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:31
-
As part of Legal Department, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Legal Department is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Product Owner on the Legal Document Management, you will be part of a Document Solutions team that delivers world class document-application tools to the Legal Department.
You will be part of the Office of the General Counsel that supports the Legal department's delivery of legal services by driving the change agenda of the Department.
Together, we set the standards for the department's centralized process and controls.
You will be part of a team that delivers tools the department uses to work efficiently and effectively.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job Responsibilities
* Assist in refining and implementing the document strategy, aligning with legal and business objectives
* Engage with global legal teams, compliance officers, and tech partners to gather requirements to deliver exceptional outcomes
* Partner with the team to oversee the iManage Work lifecycle, including roadmap, feature prioritization, and Agile-based development and deployment.
Lead Agile ceremonies
* Ensure the system meets global regulatory requirements and internal policies and manage associated risks
* Monitor KPIs, drive continuous improvements, and implement best practices
* Create and revise training materials, conduct sessions, and provide ongoing user support
Required qualifications, capabilities and skills
* Bachelor's degree in business administration, information systems, Law, or equivalent work experience
* Certifications (e.g., PMP, Agile PO) , and/or previous work in the a corporate law department
* At least 4 years in product management or a similar role, with experience with iManage Work or related systems and Agile methodologies.
* Knowledge of iManage Work, legal document management, Agile practices
* Excellent communication, presentation, and project management skills
* Capable of exc...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:30
-
JPMorgan Asset & Wealth Management Finance and Business Management ("AWM F&BM") has a new opening for a Financial Manager.
This position will report directly to the head of planning & analysis for Asset & Wealth Management Infrastructure technology and will support the Asset & Wealth Management technology team.
Asset and Wealth Management (AWM) Technology Finance is an integral part of a larger Finance and Business Management (F&BM) organization that supports the CIO and respective organization within the AWM Line of Business (LOB) at JPMorgan Chase & Co.
As a member of the Financial Analysis team, you will influence outcomes for the business and challenge performance.
You will be accountable for core financial discipline, organizational health and location strategy.
Job responsibilities:
* Analyze financials to understand business drivers and identify opportunities to improve
* Analyze and/or produce various monthly, quarterly, semi-annual and annual financial and management reporting deliverables; creation and dissemination of ad-hoc reports as directed by senior management
* Navigate, interpret and analyze data sets and prepare insightful presentations for business reviews and senior management meetings
* Support cloud demand planning & forecast, and monthly cloud billing/allocation in cooperation with accounting, finance, and technical owners
* Monitor cloud consumption at the various levels to detect, analyze, and inform anomalies or budget variance.
* Support stakeholders in understanding their cloud spend based on their application and infrastructure modernization roadmap, budget funding, and significant program forecast
* Collaborate with GT FinOps team in tracking cost optimization and action status / results
* Lead internal reviews and assessments across the organization to determine business and financial choices
* Collaborate with functional partners including Business Management, Global Technology, and Finance teams to achieve business objectives
Required qualifications, capabilities, and skills:
* Bachelor's Degree or equivalent experience
* 3+ years working experience in financial management / accounting environment with previous experience supporting Technology organizations
* Experience in strategic planning, issue resolution and negotiation and skills in oral and written communication, and presenting to senior level management
* Advanced knowledge of Excel, PowerPoint; experience with Essbase, SAP, Tableau, Alteryx preferred
Preferred qualifications, capabilities, and skills:
* Self-motivated individual to go beyond immediate responsibilities
* Proficiency in financial analysis and management
* Able to handle complex initiatives in a global environment
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:27
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Ridgewood, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:21
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Parsippany, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:19
-
You are a strategic thinker, passionate about finding solutions for customers.
You have found the right team.
As a Client Service Specialist in the Healthcare Payments Customer Service you will resolve customer issues related to InstaMed's platform for healthcare and financial transactions.
You will maintain frequent voice and email contact with customers and business partners.
You will be expected to manage our customers' expectations and experience in a way that results in high customer satisfaction.
This is a technical entry-level position groomed for future growth with the company.
Job Responsibilities
* Answer phone calls and emails from customers in a professional and courteous manner
* Resolve technical customer issues in an effective and expedient manner
* Create and maintain case documentation in InstaMed's CRM for open customer incidents, including a complete description of the problem, what actions have been taken, customer impact and next steps
* Perform root-cause analysis, develop logical conclusions, and suggest appropriate workarounds
* Manage escalation of incidents within Customer Service and to other departments
* Setting customer expectations and managing sensitive customer situations
* Effectively communicate technical information to end users
Required qualifications, capabilities and skills
* Ability to work onsite in Center City / Philadelphia, PA.
Business days/hours are Monday - Friday / 7:00AM - 9:00PM.
Start times will vary based on business needs.
* Excellent organizational skills in managing timelines of customer issue resolution
* Effectively communicate between all levels and departments
* Ability to apply analytical techniques to solve problems
* Capacity to function and multitask in a fast-paced environment
Preferred qualifications, capabilities and skills
* Internship or professional experience in a customer-facing position
* knowledge of healthcare or financial application
* Bachelor's degree
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellne...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:18
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer Community Bank - Operations Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages Visual C++, Experience working with remote data via REST and JSON
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Hands on experience in Relational databases, analyzing, profiling, determining bottlenecks for improving reliability and performance
* Expertise in Windows development using Visual C++, Microsoft Foundation Classes User Interface (MFC UI), C#, Webservices
* Software development experience, with focus on building desktop applications with C++, MFC using Microsoft Visual Studio
* Hands on experience in SCRUM/Agile development process and development ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:17
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Rockford, US-MI
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:16
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will provide client service, operational marketing and administrative support to Private Client Advisors within Wealth Management.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 60 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 60 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P.
Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC.
Annuities are made available through Chase Insurance Agency, Inc.
(CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc.
in Florida.
JPMS, CIA and JPMorgan Chase Bank, N.A.
are affiliated companies under the common control of JPMorgan Chase & Co.
Products no...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:14
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a DevOps Software Engineer III- Python / Terraform / AWS at JPMorgan Chase within the Corporate and Investment Bank, Digital and Platform Services, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience developing cloud native applications on platforms like CloudFoundry, Terraform, Kubernetes, AWS, GCP
* Proficient in coding in Python
* Experience with Terraform
* Experience with AWS Development and Infrastructure Production
* Hands on technical capabilities on Cloud Services like EMR, EKS, Redshift, Snowflake, Athena & Glue
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Knowledge on HDFS, Spark, hive, impala, Elastic Search clusters - system configuration, performance tuning, certificate manage...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:13
-
Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships.
As a Customer Success Director in Central Infrastructure Platforms team, you are one of the leaders driving impact on the Customer Success team.
Overseeing customer success initiatives, drive customer health metrics, and manage the customer's onboarding journey of the product's adoption, expansion, and retention for some of our largest customers.
As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences.
Job responsibilities
* Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives
* Coaches the team on account meeting best practices including communications, customer retention, research, and expansion
* Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership
* Takes a customer-first view which ties back to how the product impacts our customer groups
* Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization.
* You will have your primary focus to support your customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling.
* Managing direct reports in customer facing roles as well as leading a cross-functional matrixed (indirect reporting) resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources.
* Drive annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions.
* Identify shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives.
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in customer success roles in product or technology
* Experience managing customer bases with technology applications and advising teams on best practices
* Proven ability to influence the adoption and retention of our products across a diverse customer base
* Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale
* Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains.
* Exhibit stro...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:10
-
Job Summary
As an Auto Recovery Collections Specialist, you will have the opportunity to utilize your excellent communication and negotiation skills to find the best outcomes for our customers.
In this fast-paced, call center environment, you will take ownership of each customer interaction, demonstrating empathy and respect.
This role offers the chance to work both independently and as part of a team environment, adhering to all applicable regulatory and departmental practices and procedures.
Job Responsibilities
* Work in a call center environment that requires phone-based interaction
* Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicate with customers in a metrics-driven environment
* Effectively communicate and work with a network of internal departments that provide various support functions
* Demonstrate proficiency in multi-tasking in a fast-paced environment to maintain efficiency and accuracy.
* Prioritize tasks effectively to meet deadlines and ensure timely resolution of customer-related matters.
* Work in tandem with third party vendors to establish contact with customers and/or secure collateral
* Utilize negotiation skills to obtain payoff, settlements, or acceptable arrangements of account balance based on an understanding of customer financial status.
* Automatic dialing system
* Adhere to company policies and procedures
* Additional tasks and duties as assigned due to business needs
Required qualifications, capabilities, and skills
* High school diploma or GED
* Organization and prioritization skills are a must
* Excellent communication and listening skills to effectively interact with customers and internal teams.
* Strong attention to detail, ensuring accuracy and thoroughness in all tasks.
* Efficiently navigate Microsoft Word, Excel, and Outlook applications.
* Process analytical and problem-solving skills to address customer inquiries and resolve issues
Preferred qualifications, capabilities, and skills
* Previous Auto experience helpful
* Comfortable in a fast-paced dynamic environment driven by customer contact
* Basic skip tracing experience strongly preferred
* 1 - 3 years collection experience strongly preferred
* Ability to work overtime as required
Work Schedule
* Candidates must reside in the state of Arizona and be willing and able to work a hybrid work schedule.
Specific schedule information will be provided by the Recruiter.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:09
