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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Bilingual English and Cantonese required
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:39
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Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Community & Consumer Banking - Infrastructure & Production Management Team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines.
You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.
Job responsibilities
* Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance
* Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues
* Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
* Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt
* Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
* Evolves and debug critical components of applications and platforms
* Makes significant contributions to JPMorgan Chase's site reliability community via internal forums, communities of practice, guilds, and conferences
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability culture and principles concepts and 5+ years applied experience
* Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
* Expertise on Observability tooling, including Dynatrace, Splunk, Grafana, Datadog, Cloudwatch
* Exposure to Chaos Testing/Experiments using Gremlin
* Expertise on AWS services to be able to design for reliability, and to identify any improvement opportunities in existing architectures
* Working experience on application development using Java / Python or any other coding languages
* Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
* Ability to communicate data-based solutions with complex reporting and visualization methods
* Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm's strategy
* Ability to anticipate, identify, and troubleshoot defects found during testing
Preferred qualifications, capabilit...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:36
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JPMorgan Chase is seeking a Vice President to join our Stress Capital Analytics team within the Treasury & Chief Investment Office.
As a Vice President on the Stress Capital Analytics team within Capital Management, you will report to the Stress Capital Analytics Lead and collaborate with colleagues across Treasury, Corporate Finance, Risk Management, and business lines.
You will have strong analytical and communication skills and experience in the financial services industry, preferably with a background in capital management and/or stress testing.
This role offers visibility into strategic capital management activities and a unique opportunity to understand firm wide initiatives.
The team supports business decisions at various levels, including the Capital Governance Committee, Asset and Liability Committee, Senior Management, and the Board of Directors.
Success in this role requires a bias for action, the ability to work independently and within a team, handle ambiguity, quickly grasp new concepts, and proactively seek support and input as needed.
Job Responsibilities:
* Help drive the firm's capital planning and stress testing processes (e.g., CCAR and other firm wide stress tests)
* Conduct research and ad-hoc analysis to support regulatory capital efforts and firm wide capital stress tests
* Perform detailed financial analysis for capital management initiatives
* Prepare high-quality presentations for Senior Management, Board of Directors, Regulatory Agencies, and other stakeholders
* Drive end-to-end work streams in a fast-paced, results-driven environment
Required qualifications, capabilities and skills:
* 7+ years of experience in Corporate Finance, Investment Banking, Risk Management, or Management Consulting
* Relevant knowledge in regulatory capital, stress testing, or capital management
* Strong data and financial analytics skills; coding experience (e.g., Python)
* Excellent verbal and written communication skills with the ability to create executive-level presentations
* Strong organizational and execution skills
* Highly resourceful, self-motivated, and eager to learn
* Bachelor's Degree required in Finance, Accounting, Economics, Engineering, or Mathematics
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:35
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If you have leadership and mentoring experience as well as delivering premier client service solutions, J.P.
Morgan is the place for you!
As a Private Bank Client Service Manager within J.P.
Morgan, you are responsible for all the activities of their team of approximately 10-20 Client Service Associates.
Each Service Manager's team of Client Service Associates is regionally aligned to a banker(s) and their clients based upon the banker's geographic location.
The Client Service Manager will forge excellent working relationships with the region's entire team of bankers, advisors, region heads, product partners and compliance teams.
Job Responsibilities
* Provide Client Service Associates with guidance and resources for delivering high quality, high touch tailored service to Private Banking clients and internal teams
* Manage team's daily work volumes and transactions accurately, within established deadlines, and in accordance with existing compliance policies and procedures
* Research, follow-up and resolve escalated client issues and problems through effective interaction with clients, bankers, product partners, branch/operations areas, and other partners in a timely and professional manner
* Participate in the continuing strategic development of the Client Service operating model and help validate proposed ideas/plans prior to implementation
* Evaluate staff performance and provide continuous feedback via informal discussions, quarterly/semi-annual performance meetings and the annual review process
Required qualifications, capabilities, and skills
* 5+ years of leadership experience
* FINRA Securities Industry Essentials, Series 7, Series 24 and Series 63 licenses required for the position; unlicensed candidates considered but required to obtain licenses within 180 days of start date
* Strong leadership and management abilities; must be able to think strategically
* Spanish and/or Portuguese language proficiency required
Preferred qualifications, capabilities, and skills
* College degree or equivalent preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:35
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Bank - Athena team, you will serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You will be responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Athena is JPMorgan Chase's transformative cross-asset risk and trade management platform.
It is the foundation on which innovative and efficient applications are built for a wide range of the firm's businesses, including sales, trading, operations, risk, and research.
As part of our dynamic team, you will contribute to a wide range of exciting initiatives by leveraging the best open source, cloud (AWS), and internally developed technologies.
As a member of our team, you will be exposed to different lines of business and technology groups across the firm.
Athena's core platform team is focused on keeping Athena modern, efficient, scalable, resilient, and secure.
Whether you are adding new capabilities or improving existing features our team is dedicated to building a flexible and nimble platform that will continue providing JPMorgan Chase with a strategic advantage in today's volatile markets.
Job responsibilities
* Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Think outside of the box and deliver simple solutions for complex problems
* Modernize Athena's proprietary batch scheduling system while maintaining the current infrastructure
* Build secure, high-quality production code that executes critical functions across multiple lines of businesses
* Produce architecture and design artifacts for complex systems within JPMC standards
* Ensure systems can be efficiently operated via metrics, monitoring, and operational tools
* Proactively identify problems and take ownership over architecting solutions
* Interface directly with operations teams and developers to solve production issues
* Communicate solutions, plans, and designs to management
* Provide guidance on architecting solutions using the Athena platform
* Embody our team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Professional experience in system design, development, testing, and operational stability
* Proficiency in one or more programming languages such as Python, Java, or C++
* Experience in developing, debugging, and maintaining production quality code
...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:34
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* M...
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Type: Permanent Location: Plantation, US-FL
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:32
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Glendale, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:28
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Falmouth, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:26
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JPMorgan Chase Corporate Real Estate is responsible for a worldwide occupancy portfolio of 75 million square feet across 61 countries in over 6,500 properties.
As a Corporate HQ Occupancy and Move Manager in Global Real Estate, you will be accountable for performance and end-to-end project management for occupancy planning and move management for 270 Park Ave.
You will serve as the senior point of contact for each Line of Business (LOB) and internal stakeholders on all 270 Park related occupancy and migration activity.
In this role, you will be responsible for ensuring all projects stay on time, on budget, and ensure the right stakeholders are engaged throughout the process.
The role will also require the development and execution of tactical plans for all moves into 270 Park, in partnership with move coordinators and other functional teams.
An exemplary planning, presentation and communication skills and the ability to adapt to frequently changing needs and requirements and can manage a large portfolio of activities simultaneously will lend to your success.
Job Responsibilities:
* Manage vendor team of occupancy planners and move specialists to ensure deliverables are met including schedule, budget, safety and quality targets
* Act as the senior point of contact to LOB for all moves into 270 Park including project-related concerns and communications, as well as move management and execution
* Coordinate project activity and communications with GRE and project stakeholders
* Work with partners including Health & Wellness, Leadership Edge, and other applicable partners to manage their move into 270 Park
* Collaborate with construction, technology and movers to align the occupancy and migration program with floor delivery timelines
* Prepare and present occupancy planning materials to senior partners and leadership
* Drive punch list and post occupancy requirements
* Produce reports for senior leadership within each line of business to illustrate the detailed strategy for their function, including establishing reporting requirements including need to know and value-added information required to drive intelligent real estate and occupancy strategy
* Collaborate with service leaders and their departments to validate needs, assess impact of future innovations and trends on the service model, and determine space location and requirements in the building
* Accountable for ensuring all project work with impacts on seat supply is fed into GRE's systems of record upon completion of project.
* Regularly revisit the effectiveness of meetings, participants to ensure continuous improvement of operating model and execution of project deliverable
Required qualifications, capabilities, and skills:
* 5+ years of real estate experience
* Strong financial/analytical and problem-solving skills
* Excellent communication skills (verbal and written) at all levels of management
* Demonstrat...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:24
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You're energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you'll also have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As an Associate Relationship Banker in our Branch Banking team, you'll take a lead role in delivering an outstanding experience to Chase customers.
You'll welcome and assist customers that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs, by opening the right accounts and products for customers contributing to the success of the branch.
You'll be making the lives of customers easier by sharing and setting up self-service
Job responsibilities
* Engages clients making them feel welcomed and delivering an exceptional customer experience by acting with a customer-first attitude
* Engages with clients that enter the branch by making a personal connection, asking open ended questions, and listening to make recommendations on their accounts, financial, and complex servicing needs
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever, and however they want.
* Meets with branch assigned customers in person and over the phone to continue building lasting relationships, discover financial needs, tailor products, and offer new tools to help customers meet their consumer banking and investment goals.
* Partners with licensed bankers, financial advisors, mortgage bankers, and business relationship Managers to connect customers to experts who can help them with specialized financial needs
* Assists branches by performing branch operations when needed, which may include acting in dual control and assisting with maintenance of cash devices including cash vaults and ATMs while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills in person and over the phone with proven ability to tailor features and benefits of products and services to customers with differing needs
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Profes...
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Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:24
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As a trusted advisor, you will have a vital role in driving the approval experience for the firm's most senior leaders.
As an Approvals, Senior Associate, in Global Supplier Services,you will directly support the Approvals as a Service program for Operating Committee members as a primary objective in addition to other GSS Approvals team and Product Management objectives.
The Global Supplier Services (GSS) Approvals team owns the vision, strategy and execution of the approval experience across the Supplier Services suite of products, which includes Expense approvals, controls, and the employee experience.
Job Responsibilities:
* Provide approvals support & servicing for JPMC senior leaders and Operating Committee members.
* Organize and participate in in-person education and user experience feedback sessions with OC executive assistants as well as other stakeholders within the JPMC Executive Gallery.
* Build and maintain strong relationships with key stakeholders which may include OC Members themselves, based on trust, data and service delivery.
* Executive writing: Summarizing approval requests in a structure and format suitable for an executive audience & customer.
* Process management & prioritization: Assessment of the "readiness" for an approval given OC approver preferences, pre-approvals, cadence, and policies - making decisions on next approval steps & approval priority.
Can include pushing back on requests that are not yet "ready."
* Provide guidance and support to customers / stakeholders.
Includes identification of multiple solutions and making a recommended approach in line with policies, processes and customer preferences.
* Pro-actively engage GSS and Business teams, when appropriate, to offer expertise, guidance, potential solutions and best practices.
Required qualifications, capabilities, and skills:
* BA/BS or equivalent in finance, business, communications, client relationship management, or a customer-service related field
* 4+ years of experience in customer/client service, communications, operations, or other executive service delivery field
* Excellent communication skills (both verbal and written), with experience as well as comfort interfacing with senior / executive leadership
* Strong attention to detail and accuracy, includes proofreading and purpose-driven writing
* Proven ability to deliver high levels of customer satisfaction
* Strong interpersonal skills and can adapt and work well with diverse sets of situations and people
* Ability to build relationships (and trust) to interface effectively across all levels and diverse employee groups
* A proactive approach to problem solving, taking ownership, and follow-through.
Develop actionable recommendations
* Solid listening, strategic thinking, and decision-making skills.
Ability to pick up new concepts and technology quickly
* Great team player.
Self-starter/ proactive/ willingly ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:19
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of busin...
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Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:18
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Take your engineering expertise to new heights by joining a team of exceptionally talented professionals and solidify your place among top performers in the industry.
As a Principal Cybersecurity Architect at JPMorgan Chase within the Cybersecurity and Technology Controls organization, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies as well as support the adoption of strategic global solutions.
Leverage your advanced architecture capabilities to identify, communicate, and mitigate risk, and collaborate with colleagues across the organization to drive best-in-class outcomes.
We are looking for an experienced Principal Cybersecurity Architect to join our team as a specialist in Cloud Security.
The candidate will be responsible for designing secure cloud infrastructure architectures for our enterprise Artificial Intelligence/Machine Learning (AI/ML) applications.
The role requires a cloud security leader who is passionate about AI/ML architecture and can solve complex security configurations through innovation.
You will apply your in-depth cloud security knowledge and expertise to all aspects of AI/ML development lifecycle, as well as partner continuously with your many product stakeholders.
You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers.
Job responsibilities
* Provide thought leadership for securing on premise and cloud based AI/ML solution architecture
* Design comprehensive security architectures for cloud infrastructure projects
* Design secure networks and systems based on industry standards and best practices
* Identify and address security vulnerabilities, security risks, and other compliance issues
* Perform regular audits of all cloud infrastructure
* Participate in application and system hardening activities
* Develop and document security policies, procedures, and processes
* Conduct security risk assessments using various tools and processes
* Create and communicate threat models
* Partner with product managers to identify, quantify, and communicate all security risks.
* Drive innovation and ensure that JPMC maximizes the business benefits while minimizing security risk across your product
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Advanced Technical knowledge in architecting, designing, and Integrating security solutions in a large-scale enterprise of highly distributed applications
* Experience designing/delivering secure cloud infrastructure architectures for our enterprise AI/ML applications
* Strong knowledge of AI/ML security concepts, threats, and vulnerabilities including Generative AI and Large Language Models
* Demonstrated proficiency in s...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:14
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Come join us in reshaping the future!
As a Quant Analytics Manager, within our Digital Analytics Team, you will develop, plan, and execute on advanced analytical projects as a player coach on your team.
Job responsibilities
* Apply strategic, analytical and data science skills to broad range of challenges faced by the enterprise.
* Develop, plan, and execute analytical solutions by bringing order to disparate requirements with high tolerance for ambiguity, very strong problem-solving ability, and excellent client engagement skills.
* Manage data science and analytics strategies including recommendations on analytical products, services, protocols, and standards across the firm.
* Invent creative and innovative ways to answer key business questions by leveraging existing data assets or creating new ones; scale experimentation, integrate real-time data, and deliver on personalization goals.
* Shorten the analytics development lifecycle and increase the velocity at which analysts can disseminate insights.
* Partner across Product, Strategy, Technology and Design organizations to transform strategic priorities into a prioritized analytics roadmap, pivot quickly as client guidance evolves.
* Be a storyteller capable of delivering practical data insights in a compelling manner actionable by senior leadership using presentations, discussions, and visualizations.
Required qualifications, capabilities, and skills.
* 7+ years of industry experience in business analytics roles (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights).
* Bachelor's degree in relevant quantitative field required (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields); advanced degree preferred.
* Experience across broad range of modern data science and analytics tools (e.g., SQL, Hive, Hadoop, Spark, Python, R
* Knowledge of modern data mining, quantitative research, and data science techniques (e.g., machine learning, behavioral analytics)
* Excellent communicator able to convey complex information in an understandable, compelling, and persuasive manner to senior executives, business, and technology partners.
* Thought leader who can define analytical agenda for projects, demonstrate the ability to frame ambiguous business questions into analytical plans (e.g., assessing data needs, sourcing files, preparing data, creating new features, evaluating quality, etc.), and executes with precision.
* Ability to work in large and medium sized project teams, as player coach with a proven track record of being detail orientated, innovative, creative, and strategic.
Preferred qualifications, capabilities, and skills
* Analytics Consulting experience is a plus
* Experience in Cloud environments (AWS, Snowflake) Adobe Analytics, Tableau, Alteryx required, experience with Machine Learning, AI preferred.
* Demonstrat...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:12
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DESCRIPTION:
Duties: Provide execution, advice, risk management, and market color to the firm's clients on Asian currencies and emerging markets in the North American time zone.
Provide trading characteristics and liquidity on Asia local market, interact and consult with trading and sales counterparts in local Asia offices.
Act as a liaison to the locally based Asia trading teams to help facilitate the onshore needs of the North American client base.
Manage transactional flow and the firm's risk and exposure in the most efficient and optimal way, including working with colleagues geographically and across business functions.
Work closely with ecommerce development and support teams to deliver best-in-class user experience and smooth operation of ecommerce platform for Asian currency products.
Report, review, and sign-off on risk and P&L and ensure adherence with firm risk limits, corporate policy, and compliance with regulatory requirements.
Address both short-term and long-term operational and technological issues, inefficiencies, and challenges.
Interface with business partners in technology and operations to achieve solutions.
Contribute to business planning and new business ideas and work to promote business initiatives to improve scale and distribution including technological and ecommerce related solutions.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Operations Research and Information Engineering, Financial Engineering, Economics, Finance, Business, Mathematics or related field of study plus 7 (Seven) years of experience in the job offered or as Executive Director, Asian Currencies and Emerging Markets, Executive Director, Emerging Markets FX Trader, Vice President/Trader, or related occupation.
Skills Required: Requires experience in the following: Macro financial markets and trading fundamentals; Global macroeconomics and geopolitics; FX trading and derivatives; Asian local markets and Asian FX market characteristics across currencies and time zones, including liquidity, fundamentals, and local regulations; Managing large client flow and risk at a sell-side financial institution in Asian currencies and emerging markets; Monetizing franchise value in Asian currencies and emerging markets; Servicing Asian central bank clients in Asian emerging markets; and Trading technology and applications, including trading aggregators, trading algorithms, third-party trading platforms, front-end trading systems, ecommerce systems, and spreadsheets.
Job Location: 383 Madison Avenue, New York, NY 10179.
This position requires up to 10% travel (domestic and international).
Full-Time.
Salary: $350,000 - $350,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:10
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Join our team in playing a pivotal role in mitigating technical risks, upholding operational excellence and driving innovation in infrastructure risk management
As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines.
You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
Job responsibilities
* Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk
* Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
* Responsible for infrastructure engineering in accordance with business requirements
* Drives results and implements multiple complex programs
* Drives thought leadership within the product line
* Executes work according to compliance standards, risk and security, and business objectives
* Considers upstream/downstream system or technical implications and advises on mitigation actions
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
* Adept in specific infrastructure technology and programming languages (e.g., Scripting, Python, etc.)
* Deep technical knowledge across multiple domains
* Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Strong knowledge and expertise in data security, risk assessment & reporting, con...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:09
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager, Vice President in Firmwide Onboarding Acclimation, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.The Acclimation team is responsible for helping new hires get oriented to the firm, their location and role.
We focus on identifying opportunities to uplift the experience, look for ways to accelerate a new hires network and ensure new hires have high touch experiences at the key moments that matter.
In this role, you will reimagine and optimize the way the acclimation onboarding product is delivered to our customers including new hires, hiring managers and servicing specialists.
You will challenge the processes as they are today to create an optimal experience for the future - ensuring a blend between experience uplift and operational efficiency
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Partner with broader Onboarding products to be able to have visibility on timelines, highlight key dependencies, monitor blockers, and liaise with key stakeholders and functional partners.
* Prepare and share timely, compelling, fact-based analysis that explain the business "story" behind the product roadmap and delivered features.
* Be a coach and mentor to the broader Acclimation team on product best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development li...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:07
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The Vice President will work as part of the Consumer Bank line of business focused on Engagement Marketing which has a specific emphasis on supporting customer engagement strategies.
As a Marketing Manager Engagement Marketing, Primary Bank Vice President you will leverage your strong marketing and campaign strategy experience to develop customer engagement strategies to enhance primary bank checking and savings customers, with a focus on improving awareness and utilization of account benefits and deepening customer relationships.
You will also partner with several cross-functional teams to create campaign strategies that lead awareness and affinity with the products and services we support.
In addition, you should enjoy building something from the ground up that can enhance quantifiable business results as you partner with the Analytics team to build robust performance score cards to continually evaluate and optimize program objectives and results.
Job responsibilities:
* Partner with Marketing, Product, Sales and Digital teams to help identify opportunities to improve the customer experience, lead innovation and deliver business results driving primary bank behaviors
* Support campaign strategy, planning and implementation of Consumer Bank engagement marketing initiatives across the customer lifecycle
* Contribute to the engagement strategy utilizing omni-channel approaches inclusive of all channels: branch & banker, digital, email and owned/paid media channels
* Develop test-and-learn agenda by working across a cross-functional team
* Recommend solutions and testing plans to improve customer experience, focused on removing customer pain points and roadblocks
* Partner heavily with the Digital and Analytics Centers of Excellence in all aspects from opportunity identification through implementation
Required qualifications, capabilities & skills:
* 4-year degree in Marketing, Advertising, Communications, Digital/Technology or Business Management
* 7+ years of marketing experience with proven track record in direct-to-consumer or digital marketing strategy, innovation and customer experience
* Deep knowledge across all communication channels including web, email, SMS, push notifications, in-app messaging, and paid/display media
* Strong analytical, problem solving and planning skills
* Excels at managing multiple projects simultaneously within tight deadlines
* Excellent written and verbal presentation skills - especially for C-suite audiences
* Highly proficient in Microsoft Excel and Power Point
Preferred qualifications, capabilities & skills:
* Financial services industry experience
* Develops strong partnerships; leads through collaboration; recognized as a team player
* Proven ability to take initiative, influence others, and achieve results
* Skilled and comfortable at working in a highly matrixed organization with continuously changing priorities
Ch...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:06
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design in Payments, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
In this role, you will be capable of leading multi-disciplinary UX teams to identify and explore the problem space - from up-front research and insights, though to ideation and prototyping.
You must be comfortable wearing different hats, tackling complicated problems, and rallying support for existing and emerging product areas.
You are expected to understand and partner with Senior Leaders, while developing strategies which inform prioritization, planning, and decisions.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
* Learn different facets of the industry (economics, regulation, technology, etc.), as well as business acumen of the organization.
* Lead web/mobile user experience projects with a customer-centric vision for design while understanding and balancing complex servicing architectures and technical requirements.
* Develop artifacts including project plans, diagrams, journeys, conceptual prototypes, and other documents (not wireframes or other end of project deliverables)
* Identify opportunities by merging business requirements and customer needs to create value in the market.
* Produce provocative product visions to advocate for meeting customer needs.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user expe...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:05
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At J.P Morgan Chase, we have and enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
As a Vice President Service Practice Manager within J.P.
Morgan Wealth Management, you will have the opportunity to identify and review potential service practice issues.
You will provide support of Global Supervisory Management for better governance and organizational excellence, and to promote strategic partnerships within the Supervision organization.
This is a great opportunity for an experienced professional with project management skills to support and coordinate multiple internal oversight processes.
This position will operate as a business oversight function for the following areas within Supervision; Systems Access Management, Administration of Supervision Connect entitlements, User Access Certifications and Records Management.
Back-up to business resiliency support and Controls testing.
This role requires flexibility and comfort with ambiguity given the rapid pace of change and various constituencies involved.
Job responsibilities
* Responsible for Systems Access Management - onboarding/off boarding, monitor and track requests to completion.
* Provide day to day assistance with end-user system/application access requests and inquiries.
* Business Group Owner for the administration of access entitlements and technology project enhancements in the Supervision Connect/Weave Tool.
* Support projects to facilitate business initiatives and the development of goals and execution of strategies within a function or department.
* Review and perform monthly/quarterly user access and entitlement certifications.
* Lead Records Management oversight of shared drives and share point sites for Global Supervisory Management.
* Serve as back up for Business Resiliency and periodic support for audit and testing requests.
* Handle complex reporting, analysis, identifying risks and opportunities with solution recommendations.
Required qualifications, capabilities, and skills
* Recognize opportunities for addressing issues, risks and exposures.
Engage line of business senior leadership to action identified issues.
* Work with Control Partners to ensure Control Language is consistent with Supervision desktop procedures
* Work with Supervision procedures team members to ensure current process are aligned with Supervision desktop procedures.
* Interface with various LOB leadership teams.
* Ability to build relationships across business functions to obtain necessary information to coordinate appropriate oversight of Supervision / the business
* Use computer resources and software applications for data and information analysis pursuant to department procedures
* Project management experience preferred; organized, collect information, summarize informati...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-12 08:46:03
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Levittown, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:58
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
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Type: Permanent Location: Winston Salem, US-NC
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:57
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and sk...
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Type: Permanent Location: Winston Salem, US-NC
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:56
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If you want to make valuable contributions to your team and expand your career and skills in project management, business operations, and in the financial operations world, then a Business Operations Analyst within JP Morgan Chase has a great opportunity for you.
With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Business Operations Analyst I within the Document Execution department you will help to drive and support the legal framework of the Mortgage Lien Release Business.
You will independently perform and manage matter intake and administration through resolution, research, reviewing and identifying issues in legal matters, resolving questions submitted from business units, interpreting and implementing applicable policies and procedures, and working closely and directly with Originations, Default, Foreclosure and other business units and counsel in bringing matters to resolution.
Job Responsibilities
* Draft/prepare, reviews, analyzes and recommends revisions to Mortgage documents, engage with third party contacts to ensure accuracy and conform to Investor and Mortgage Guidelines
* Engage in administration of legal matters based on current work assigned
* Research and resolve various tax penalty inquiries and mortgage title perfection discrepancies, which require an in-depth knowledge of mortgage documents
* Ability to read legal terms and conditions and understand their meaning and how it applies to work processes
* Research various county websites for missing mortgage documentation
* Review and prepare Mortgage Lien Release documents and initiate execution
* Manage and reconcile reporting within Lien Release including but not limited to tax penalty and customer reimbursement
* Review and respond to escalated inquiries
* Conducting initial legal research, consolidating and providing a summary of the results and/or drafting a preliminary response to allow Mortgage Home Lending associates to make informed decisions relating to the business matter
* Interfacing directly with business units or third parties - such as participating in meetings on substantive matters and additional follow-up/response
* Miscellaneous activities, special projects, ensuring compliance with applicable federal, state and local laws and regulations, maintaining and enhancing subject matter expertise, and compliance and other training
Required Qualifications, Capabilities, and Skills
* Strong understanding of legal concepts and legal research, able to spot issues and apply resources necessary for matter, and must be able to write in a clear, concise manner
* Ability to work independently on complex matters and manage the collaborative effort of a group
* Able to prioritize one's own and others' competing assignments, while work...
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Type: Permanent Location: Monroe, US-LA
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:54
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DESCRIPTION:
Duties: Design, develop, and build software solutions, and perform technical troubleshooting to diagnose and resolve technical problems.
Develop secure high-quality production code, and review and debug code written by peers.
Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
Participate in evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
Responsible for communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
Analyze and identify risk in work processes and communicate to business stakeholders.
Develop documentation for onboarding and training new team members.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in a quantitative or STEM-related field of study plus 3 years of experience in the job offered or as a Software Engineer/Developer, Analytics/Audit Associate, or related occupation.
Skills Required: Requires experience in the following: software engineering; Agile Software Development Lifecycle (SDLC); Agile methodologies including Continuous Integration/Continuous Delivery (CI/CD), Applicant Resiliency, and Security; automation; delivering system design, application development, testing, and operational stability; at least one (1) programming language; Microservices; Docker; Jenkins; NodeJS; CSS; HTML; Java; JavaScript (ES5 and ES6); jQuery; React; NextJS; SASS; SQL; Typescript; REST; SOAP; JSON; AWS Cloud Services; MongoDB; Splunk; Tableau; GIT; Webpack; Babel; Functional Testing; Performance Testing; Unit Testing; Testing practices with Mocha and Chai; MaterialUI; Styled-Components; Express; Axios; AWS-EC2 instances; loader.io; IBM Watson-Natural Language Processing (NLP); and Alteryx.
Job Location: 3223 Hanover Street, Palo Alto, CA 94304.
Full-time telecommuting/remote permitted 100% of the week; must reside within the state of California.
Full-Time.
Salary: $150,000 - $185,000 per year
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, bas...
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Type: Permanent Location: Apple Valley, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-12 08:45:50
