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About Us
Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night.
Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks.
Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors.
Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes.
Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Essential Duties and Responsibilities
* Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
* Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
* Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
* Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
* Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
* Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
* Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters.
Paint and finish furniture and fixtures if needed.
* Move furniture and fixtures throughout the building.
* Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
* Exposure to extreme temperatures.
* Operation of heavy machinery.
* Comply with attendance rules and be availabl...
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Type: Permanent Location: Fort Lauderdale, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:34
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About Us
The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city.
With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style.
The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great.
It is a true celebration of those who shaped San Francisco.
The word "Jay" in Latin means "to celebrate", hence the name, The Jay.
Our goal is to delight our guests with the element of discovery and authentic connection to the city, it's neighborhoods and residents.
We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a "friend-in-the-know" when it comes to engaging our luxury life-style guests.
We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more.
An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco's Embarcadero/Jackson Square/FiDi neighborhood.
Oh, and we have fun, work hard and laugh a lot.
This is an exciting time in the hotel's history - you should be part of it!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Essential Duties and Responsibilities
* Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
* Implement company and franchise programs.
* Prepare forecasts and reports and assist in the development of the Rooms Division budget.
* Monitor and maintain the front office systems and equipment to ensure their optimum performance.
* Track guest satisfaction surveys and maximize usage of the guest response tracking system.
* Provide training for entry level associates and supervisors.
* Develop and implement controls for expense management.
* Utilize labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.
Ensure timely completion of performance appraisals.
* Com...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:33
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About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Lead, supervise, and direct the operations and financial activities of the hotel.
Safeguard the asset.
Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Essential Duties and Responsibilities
* Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.
Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
* Tour and visually inspect property on a daily basis.
Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Develop and delegate improvement plans for operation and review performance of management team.
* Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
* Meet with potential and current clients to promote hotel.
* Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
* Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the responsibilities.
Create and execute the financial objectives of the hotel.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Bachelor's degree preferred.
* Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Ability to stand and move throughout hotel property and con...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:32
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About Us
Ideally positioned 15 minutes from both Denver and Boulder, The Westin Westminster provides convenient access to the 16th Street Mall and Pearl Street Mall, as well as abundant outdoor recreation afforded by the Rocky Mountains.
Our Vision is to be the premier employer in the hospitality sector between Denver and Boulder.
We recently received the AAA 4 Diamond rating, and we offer free meals to our associates as well as monthly employee appreciation celebrations, incentives for excellent customer service, and discounted hotel stays.
Apply today and join an outstanding hotel focused on providing the highest quality of hospitality to our guests!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.
Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
This role is being hired at $62,000 - $65,000 per year, applications will be accepted until April 30, 2025.
Essential Duties and Responsibilities
* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
* Prepare correspondence to customers, internal booking reports and file maintenance.
* Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
* Attend trade shows, community events and industry mee...
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Type: Permanent Location: Westminster, US-CO
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:32
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About Us
Here in the Empire City of the South, Kimpton Sylvan Hotel stands poised between skyscrapers and tree-canopied estates.
Originally constructed in 1952, Kimpton Sylvan is newly reimagined as a boutique hotel perfect for business and leisure travelers alike.
Its design pays homage to the building's mid-century roots while looking forward with bold, contemporary art and accents.
Of course, design is only the beginning.
We've brought a taste of the Buckhead experience right inside our walls.
Join us at our restaurant, an old-school supper club serving modern takes on continental American classics.
Step up to an elevated bar for a signature Old Fashioned.
Wander out to our whimsical garden bar for a glass of wine under thick foliage of mature trees.
In fact, the arboreal abundance in our back yard inspired the name "Sylvan"-derived from the Latin word "silva," meaning forest.
Upstairs, our rooftop bar is a starlit wind-down before retiring to your guestroom.
We can't wait to welcome you to timeless hospitality, Kimpton Sylvan style.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.
Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Essential Duties and Responsibilities
* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:31
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About Us
Embassy Suites Atlanta Midtown is a new and modern hotel in the upscale Atlantic Station neighborhood.
This easy commute for associates is convenient to a MARTA station and near entertainment, shopping and dining.
You can be part of a reinvigorated, passionate team that has fun, works hard, and loves one another.
When you join the family, you also get the benefit of our Loves Culture.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Lead, supervise, and direct the operations and financial activities of the hotel.
Safeguard the asset.
Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Essential Duties and Responsibilities
* Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.
Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
* Tour and visually inspect property on a daily basis.
Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Develop and delegate improvement plans for operation and review performance of management team.
* Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
* Meet with potential and current clients to promote hotel.
* Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
* Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the re...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:31
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About Us
Embodying Southern California's laid-back style, the Wyndham San Diego Bayside pairs a refreshingly vintage vibe with all the modern-day essentials that San Diego visitors crave.
Here at the Wyndham San Diego Bayside, we pride ourselves on our diverse culture and the amazing benefits of becoming an associate! Join our team of diverse individuals that work together to create lasting memories for our guests.
We offer free lunch, discounted parking and a welcoming environment for all of our associates.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Lead, supervise, and direct the operations and financial activities of the hotel.
Safeguard the asset.
Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Essential Duties and Responsibilities
* Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.
Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
* Tour and visually inspect property on a daily basis.
Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Develop and delegate improvement plans for operation and review performance of management team.
* Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
* Meet with potential and current clients to promote hotel.
* Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
* Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the responsibilities.
Create and execute the financial objectives of the hotel.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:30
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About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
* Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
* Implement company and franchise programs.
* Prepare forecasts and reports and assist in the development of the room's budget.
* Monitor and maintain the front office systems and equipment to ensure their optimum performance.
* Track guest satisfaction surveys and maximize usage of the guest response tracking system.
* Develop and implement controls for expense management.
Utilize labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.
Ensure timely completion of performance appraisals.
* Communicate both verbally and in writing to provide clear direction to staff.
* Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
* Ensure compliance of front office, guest service, and PBX standard operating procedures and policies.
Ensure all Front Office Quality Standards are complied with and are consistently applied.
* Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
* Assist in the daily mainten...
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Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:30
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About Us
Elevate your career in the heart of downtown Jacksonville Florida.
The Marriott Jacksonville Downtown is situated in the heart of the River City district.
We love to play as hard as we work, so taking in a live show, football game, or concert, before or after work, is just one of the perks we enjoy at our location.
Public transportation is convenient with several different options via skyline, bus, or electric scooter.
It is such an exciting time to join our team as we embark on a new journey to renovate our entire building, so we can be proud of our brand-new rooms and public spaces.
We pride ourselves on taking care of our team, so our team can take care of the guests.
Come join the JAXMD team and stay for the fun!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
* Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
* Implement company and franchise programs.
* Prepare forecasts and reports and assist in the development of the room's budget.
* Monitor and maintain the front office systems and equipment to ensure their optimum performance.
* Track guest satisfaction surveys and maximize usage of the guest response tracking system.
* Develop and implement controls for expense management.
Utilize labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.
Ensure timely completion of performance appraisals.
* Communicate both verbally and in writing to provide clear direction to staff.
* Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
* Ensure compliance of front office, guest service, and PBX standard operating procedures and policies.
Ensure all Front Office Quality Standards are complied with and are consistently applied.
* Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
* Assist in the daily maintenance of room invento...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:29
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About Us
The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C.
monuments and situated just one mile from Arlington National Cemetery.
At Sheraton Pentagon City, we go above and beyond to help you do the same.
We foster a fun and collaborative culture, ensuring our associates can perform at their best.
Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program.
Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
* Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
* Implement company and franchise programs.
* Prepare forecasts and reports and assist in the development of the room's budget.
* Monitor and maintain the front office systems and equipment to ensure their optimum performance.
* Track guest satisfaction surveys and maximize usage of the guest response tracking system.
* Develop and implement controls for expense management.
Utilize labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.
Ensure timely completion of performance appraisals.
* Communicate both verbally and in writing to provide clear direction to staff.
* Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
* Ensure compliance of front office, guest service, and PBX standard operating procedures and policies.
Ensure all Front Office Quality Standards are complied with and are consistently applied.
* Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
* Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
* Resolve customer complaints; anticipate p...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:28
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About Us
Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture.
Beyond our comprehensive health insurance and employer-matching 401k plans, our associates enjoy a variety of on-site perks, including complimentary meals, free bus passes, and significantly discounted downtown parking.
At the heart of our success is our Loves Culture, where we celebrate and recognize the mafic our team members bring to our work environment.
We believe in fostering a supportive and inclusive atmosphere where every associate fees valued and appreciated.
As a member of the Westin Riverwalk family, you'll also benefit from the Marriott Room Rate Discount program, which offers exclusive room rate discounts at thousands of hotels worldwide, many of which include a 20% discount food and beverages.
Ready to be a part of something special? Come join our team and experience the best of what San Antonio has to offer!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic accep...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:28
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About Us
The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile.
By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates.
We offer highly competitive compensation, benefits, paid time off programs and Daily pay.
Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more.
The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun.
Apply today to learn more about becoming part of our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler's checks and other forms of payment.
Perform accurate moderately complex arithmetic functions using a calculator.
Post charges to guest rooms and house accounts usi...
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Type: Permanent Location: Annapolis, US-MD
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:27
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About Us
Escape to The Westin Tampa Waterside, situated on a unique landscaped island in downtown Tampa.
Adjacent to the Tampa Convention Center, our location is convenient for business and leisure travelers alike.
Our associates enjoy free meals, free parking, room discounts, incredible benefits and a fun work environment.
Also our hotel is dedicated to its associates by celebrating our success every month and our HEI Loves program is designed to assist our team members and focus on growth and development .
Come and see why we are the employer of choice in downtown Tampa!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler's checks and other forms of payment.
Perform accurate moderately complex arithmetic functions using a calculator.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear voice.
Input messages into the computer.
Retrieve messages and communicate the content to...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:26
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About Us
Step into our luxury hotel in North San Antonio, which rises 19 stories above this stunning city.
The Westin San Antonio North captures the essence of Texas Hospitality with impeccable service and Southern charm.
Located just north of Downton San Antonio home of the Alamo and our famous meandering Riverwalk, we are also close to some of the city's exciting attractions like Fiesta Texas and Sea World San Antonio.
Through the HEI Loves Initiatives we are dedicated to the diversity of our associates and the building of a strong service culture.
We offer our associates, feel meals, free parking and travel perks offered through the Marriott Room Rate program and HEI managed hotels.
Join our family and take advantage of competitive benefits, wages, a robust PTO program, plus much, much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler's checks and other forms of payment.
Perform accurate moderately complex arithmetic functions using a calc...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:26
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About Us
Save on your commute and come work with us mid-valley! At Element Basalt, you will earn a competitive salary and industry-leading benefits while staying closer to home and family.
Our team members enjoy free on-site parking, paid time off, flexible holiday programs, and discounted hotel rooms at Marriott and HEI hotels.
Be a part of a diverse team driven by a passion for outstanding service through authenticity, diversity, and innovation with an organization whose values mirror your own.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel activity.
P...
....Read more...
Type: Permanent Location: Basalt, US-CO
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:25
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About Us
Embodying Southern California's laid-back style, the Wyndham San Diego Bayside pairs a refreshingly vintage vibe with all the modern-day essentials that San Diego visitors crave.
Here at the Wyndham San Diego Bayside, we pride ourselves on our diverse culture and the amazing benefits of becoming an associate! Join our team of diverse individuals that work together to create lasting memories for our guests.
We offer free lunch, discounted parking and a welcoming environment for all of our associates.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:25
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About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Join our hospitality team at the Westin Cleveland Downtown! Be part of a career building adventure where you have the opportunity of working at our premier downtown Cleveland property.
Be a key contributor in the delivery of Marriott brand standards and create amazing experiences for our guests.
Essential to this position is positivity, creativity, service excellence and name recognition to name a few!
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimi...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:24
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About Us
Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando.
Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the surrounding area of Bonnet Creek.
Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets.
Our family of associates has just as much fun working here as the guests that stay! With 400 upscale rooms, multiple food and beverage outlets, meetings, and a full-service spa, we have an opportunity that suits you.
Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family.
You can be part of a passionate team that has fun, works hard, and loves one another.
When you join the family, you also get the benefit of the HEI Loves culture.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:24
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About Us
The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile.
By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates.
We offer highly competitive compensation, benefits, paid time off programs and Daily pay.
Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more.
The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun.
Apply today to learn more about becoming part of our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions an...
....Read more...
Type: Permanent Location: Annapolis, US-MD
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:23
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About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy.
With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family.
Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for.
Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies.
Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter.
And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program.
At Westin, you're not just choosing a job; you're stepping into a world of opportunities.
Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Ret...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:22
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About Us
Here at Westin BWI, we prioritize employee engagement! We continue to create a vibrant workplace culture by hosting various fun activities including employee parties, potlucks and spirit weeks to foster connection and healthy employee relationships.
Additionally, we celebrate birthdays and work anniversaries with thoughtful gifts spreading the love within our Westin family.
We believe that every team member plays a vital role in our success and we're committed to making everyone feel valued and included.
We strive to to build a supportive and enjoyable environment together.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* ...
....Read more...
Type: Permanent Location: Linthicum Heights, US-MD
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:22
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About Us
Located in the heart of bustling downtown Minneapolis, the Westin makes its home in the iconic Farmers & Mechanics Bank building, which is on the National Registrar of Historic Buildings.
Built in the Streamline style of the late Art Deco period, the Westin features the original 34ft.
vaulted bank lobby, marble staircase, grandiose chandeliers, and wooden reliefs each representing the leading industries in Minnesota during the mid-20thcentury.
A seamless integration of contemporary convenience and historic significance, our 214 guest rooms boast an intriguing combination of sophistication and rejuvenation.
As a company we offer associates a wide array of benefits including medical, dental, vision, and 401K.
As a property, our fringe benefits include discounted parking passes and Metro Cards, company sponsored associate events, and access to incredible hotel discounts worldwide.
Apply today learn more about joining our Westin family!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:21
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About Us
Escape to The Westin Tampa Waterside, situated on a unique landscaped island in downtown Tampa.
Adjacent to the Tampa Convention Center, our location is convenient for business and leisure travelers alike.
Our associates enjoy free meals, free parking, room discounts, incredible benefits and a fun work environment.
Also our hotel is dedicated to its associates by celebrating our success every month and our HEI Loves program is designed to assist our team members and focus on growth and development .
Come and see why we are the employer of choice in downtown Tampa!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain cal...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:21
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About Us
Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night.
Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks.
Come find your home away from home and join the Westin team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel activity.
Plan and impleme...
....Read more...
Type: Permanent Location: Fort Lauderdale, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:20
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About Us
Step into our luxury hotel in North San Antonio, which rises 19 stories above this stunning city.
The Westin San Antonio North captures the essence of Texas Hospitality with impeccable service and Southern charm.
Located just north of Downton San Antonio home of the Alamo and our famous meandering Riverwalk, we are also close to some of the city's exciting attractions like Fiesta Texas and Sea World San Antonio.
Through the HEI Loves Initiatives we are dedicated to the diversity of our associates and the building of a strong service culture.
We offer our associates, feel meals, free parking and travel perks offered through the Marriott Room Rate program and HEI managed hotels.
Join our family and take advantage of competitive benefits, wages, a robust PTO program, plus much, much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting th...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:27:20
