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JOB DESCRIPTION
The Business Development Manager position will focus on telephonic sales responsibilities assigned to a Chubb-aligned geographic territory.
Candidate will preferably be located in proximity to a Chubb office and will be expected to engage in the local office on occasion.
The role will report to the Team Leader of the Small and Midsized Agency Resource Team (SMART).
This role will be supporting the East Coast Territory.
Job Summary:
* Responsible for the execution of primarily telephonic business development strategies for an assigned group of agents across the New York & Northeast Regions.
Production focus will be dedicated to the Small Business and Lower Middle Market product lines.
* Build & execute on a strategy to attract new distribution sources to territory.
* Consistently deliver superior results on a monthly, quarterly, and annual basis
* Manage and maintain focus on achieving metrics across KPIs, including quotes, issued policies, line and industry mix, and profit.
* Exhibit a thorough understanding of local marketplace, Chubb capabilities within that marketplace, and corporate vision.
Major Duties & Responsibilities:
* Develop tactical telephonic sales plans designed to achieve annual objectives.
These objectives will include new business production, capture of market share, new agency appointments, revenue growth, mix of business, and profit.
* Work closely with Chubb underwriting staff and field colleagues to promote a One Chubb approach to products and capabilities.
* Maintain and share feedback surrounding market conditions specific to the geographic territory.
* Execute Chubb agency management strategies, develop & manage key strategic relationships.
* Identify new customers through effective pipelining, pre-qualification, territory analysis and management
QUALIFICATIONS
Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualific...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:40
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JOB DESCRIPTION
BUSINESS DEVELOPMENT MANAGER
The position will be based within the defined geography, preferably near a Chubb Regional or Branch Office.
The role will report to the Vice President, Regional Business Development.
Position is based in New York.
JOB SUMMARY:
* The Business Development Manager (BDM) is responsible for business development in the assigned territory of brokers, agents, and other distribution partners, focused primarily on Chubb's products and services associated with Small Commercial, Middle Market and Financial Lines business.
* The BDM acts as ambassador for all that Chubb has to offer for a select group of Agents.
* The BDM is responsible for overall agency relationship management including new client acquisition and client management.
* Manages and maintains focus on achieving metrics across KPI's, including Gross Written Premium growth, New Business, profit, new agency appointments, and visibility.
MAJOR DUTIES & RESPONSIBILITIES:
* Successful and documented track record of calling on insurance brokers and agents within a predetermined territory/geography
* Develops tactical sales plan designed to achieve annual objectives.
These objectives to include the capture of market share, new agency appointments, & revenue growth
* Generates opportunities to acquire new business through business development activities initiated with assigned brokers & agents
* Builds relationships with key partnerships locally and regionally to assist in business development opportunities
* Demonstrated ability to achieve monthly, quarterly, and annual production goals
* Works closely with commercial underwriting staff and local field operations leadership
* Ensures that products/services are competitively positioned in the market
* Manages pipeline of key customers to meet and exceed growth goals and objectives
* Serves as point of contact and relationship manager for assigned producers
* Effectively manages daily, weekly, and monthly goals and tracking responsibilities
* Works with underwriting to evaluate, price and propose rate and strategy on small to large commercial accounts
* Manages assigned workload to meet internal productivity and timely service standards
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation...
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Type: Permanent Location: White Plains, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:39
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JOB DESCRIPTION
We are seeking a Vice President to lead and transform the Claims Data Solutions and Insights team.
This executive will be responsible for architecting and executing a comprehensive Business Intelligence strategy for Claims, with a mandate to elevate data-driven decision-making across the organization.
The ideal candidate will demonstrate a proven track record of building and scaling BI functions, driving innovation, and influencing senior stakeholders.
This role reports to the Senior Vice President of Claims Business Intelligence and Actuarial Insights.
Key Responsibilities
* Set and Drive BI Strategy: Develop and execute a multi-year Claims BI strategy aligned with enterprise priorities.
Champion the adoption of advanced analytics, data governance, and self-service BI capabilities across Claims.
* Executive Leadership: Lead, mentor, and inspire a team of 6-8 onshore and offshore professionals.
Foster a culture of innovation, accountability, and continuous improvement.
* Enterprise Collaboration: Serve as the primary Claims BI thought leader, partnering with senior executives to shape and deliver on strategic data initiatives.
* Business Transformation: Spearhead the design and delivery of end-to-end data and analytics solutions that enable Claims Transformation, operational excellence, and competitive advantage.
* Innovation in Data Products: Oversee the creation of new data products, advanced dashboards, and predictive models that deliver actionable insights to Claims, Underwriting, and Actuarial stakeholders.
* AI/ML Integration: Lead the integration of AI/ML solutions into Claims workflows, measuring impact and scaling successful pilots.
* Data Governance & Quality: Establish and enforce data governance standards, ensuring data integrity, security, and compliance.
* Stakeholder Engagement: Proactively identify business needs, translate them into data-driven solutions, and clearly articulate business value to technical and non-technical audiences.
* Change Management: Drive organizational change to embed a data-driven culture, including training, communication, and stakeholder management.
QUALIFICATIONS
* Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, w...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:37
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JOB DESCRIPTION
We are seeking a Underwriter for our Financial Lines / Private Non Profit Insurance Products for the Chicago branch office.
The PNP Underwriter will be accountable for the growth and profitability of management liability business within the territory.
This position is salary grade flexible based on the successful candidate's experience.
See below for additional details on responsibilities.
Personal Book of Business:
* Financial performance, including profit, rate, retention, and growth, of a personal book of business consisting of D&O, EPL, Crime, WPV, K/R and Fiduciary lines
* Successful market penetration and agency management including building, maintaining and managing producer and customer relationships
* Developing personal agency strategy and goals with continual monitoring of progress
* Identifying cross sell opportunities within commercial products and services on personal book of business
* Soliciting, selecting and analyzing risk within PNP guidelines and ensuring proper documentation
* Developing and negotiating price, coverage, and terms and conditions for all new business and renewals and actively identifying account rounding opportunities
* Meeting with producers and renewal customers to make sales presentations including product education and new product roll out
* Collaborating with underwriters, operations, claims, marketing and home office product management
* Consistently meeting service standards
* Collecting and sharing industry intelligence with team, including industry trending and development
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:36
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In this role you will be the focal point of client acquisition and ongoing relationships.
Bankers work both independently and as part of a team to introduce our comprehensive solutions to clients.
As a Banker, you will be responsible for growing and retaining profitable relationships within the Commercial & Specialized Industries (C&SI) Emerging Middle Market target space (companies with revenues between $20 and $100 million).
Our Bankers are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Syndicated Finance, Commercial Card and Chase Paymentech Solutions.
Our strongest Bankers have a methodical approach to the market activity and prospecting.
MMBSI delivers locally and therefore our ideal candidate has deep local connections and market knowledge, as well as possess the following attributes:
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Required Experience
* Typically a minimum of seven years direct lending or credit support related experience with a focus on business relationships
* Bachelor's degree required; formal credit training preferred
* Understanding of Commercial Banking products and services
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals
* Strong technology experience; digital background preferred
Skills
* Sales management and business development skills
* Proficiency in building and maintaining positive client relationships
* Strong creative solution and problem solving abilities
* Excellent business judgment and strategic thinking
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
* Ability to work independently and take ownership of assignments
* Flexible to changing business priorities and ability to multitask
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and sm...
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Type: Permanent Location: Spring, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:35
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JOB DESCRIPTION
Essential Job Duties and Responsibilities:
* Reviews new risk submissions, renewals, and endorsement requests within assigned authority and underwriting guidelines.
* Obtains additional information where necessary and analyzes all pertinent data to determine acceptability of risks according to established underwriting guidelines.
* Reviews endorsements on existing policies to identify any change in original coverage or amounts.
* Assist Division Manager in the development and implementation of the Business Plan for the division.
* Assist Division Manager in planning and implementing the marketing strategy for division.
* Assume day to day responsibility for the areas delegated by Underwriting Supervisor.
* Evaluates, accepts, rejects or modifies risks within established underwriting guidelines.
* Prepares submissions for higher review by Underwriter Supervisor when risk limits are outside assigned authority.
* Communicates with agents either written or orally to develop agent/underwriter relationships.
* Encourage submission of targeted business and maintain liaisons with agents to obtain necessary underwriting information.
* Make referrals to Underwriting Supervisor when necessary.
* Provides assistance, consultation and advice on underwriting matters to other underwriters, support staff, and Underwriting Supervisor.
* Provides underwriting assistants/technicians with all necessary rating information.
* Assists in training of personnel as needed.
* Performs special projects and other job duties as necessary.
Knowledge, Skills, and Abilities:
* Knowledge of rating, forms, and underwriting requirements for Agribusiness lines of insurance.
* Analytical ability to evaluate underwriting risks within assigned authority limits.
* Ability to read and understand company procedure manuals and apply information to work tasks.
* Ability to organize and prioritize multiple tasks.
* Ability to work well with people in a team environment.
* Ability to effectively communicate and maintain business relationships with Company personnel, agents, outside resources, and customers.
* Ability to train or assist in training of underwriter assistants, underwriting technician, and underwriters.
* Ability to use the company terminology, processes and systems.
* Knowledge of general office practices.
* Ability to perform basic and complex mathematical calculations.
* Ability to remain calm and professional.
* Ability to work from oral and written communications.
* Ability to work independently.
* Ability to maintain confidentiality.
* Ability to assist in other work-related areas as required.
The pay range for the role is $75,900 to $111,100.
The specific offer will depend on an applicant's skills and other factors.
This role may also be eligible to participate in a discretionary annual incentive program...
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Type: Permanent Location: Rancho Cordova, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:34
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JOB DESCRIPTION
The Policy Search Associate is responsible for effectively and accurately executing policy document requests submitted by various Chubb entities, including, but not limited to, Brandywine Claims and Reinsurance; Legal, and North American Claims.
The responsibilities will include, but not be limited to:
* Meet department standards for time service and quality
* Prioritize assigned requests according to process guidelines
* Analyze request for clarity, completeness, and accuracy; reaching out to the customer as required
* Perform the appropriate research steps and document results as per procedures
* Perform document copying, policy assembly, and quality reviews as required
* Be available to provide accurate and honest testimony relative to the policy search in the event of a deposition
* Evaluate processes for improvement opportunities
* Work with legal counsel
* Keep procedures up to date
* Accurately record/gather data to compile reports as needed
* Assist with/perform other duties within the team as needed
* Interact with team members and customers in a respectful and professional manner
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Richmond, US-IN
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:33
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JOB DESCRIPTION
This Vice President & Actuary position is responsible for leading and managing the actuarial staff in the Global Casualty Domestic (GCD) Actuarial pricing unit.
This unit is responsible for account level pricing and collateral calculations for GCD's Workers Compensation, Commercial Auto, and General Liability book of business.
The role is based in Philadelphia, PA reporting to the Lead Actuary for Global Casualty.
Duties and Responsibilities related to this position:
* Lead Actuarial support for large account pricing and collateral calculations.
* Management and development of a team of Actuarial professionals including Actuarial students.
* Meeting with underwriters, clients & brokers to discuss/support findings.
* Oversee Actuarial participation in branch audit process.
* Support branches with training on Actuarial models and concepts as needed.
* Ad hoc analysis as required.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:32
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JOB DESCRIPTION
JOB SUMMARY: The Actuarial Student will be responsible for all aspects of experience analysis, including pricing, reserving, and corrective action implementation for the company.
They will use necessary software (e.g., Excel, SQL, Word, Power BI, PowerPoint, AXIS).
RESPONSIBILITIES: Perform fundamental actuarial tasks relating to product pricing, rating automation, experience analysis, competitive analysis, assumption setting, and interpreting state filings.
Use necessary software (e.g.
Excel, SQL, Word, Power BI, PowerPoint, AXIS).
COMPETENCIES:
• Strong math aptitude and business sense
• Detail oriented and highly organized
• Good communication skills
• Strong analytical skills
• Effective written and oral communication skills
• Ability to work independently as well as in a team environment
• Reliability to achieve quality, accuracy, and timelines of work products
• Familiarity with Microsoft Office suite: Word, Excel, Power Point
• Experience with Moody's AXIS or other valuation modeling software and/or RESQ desired but not required
QUALIFICATIONS:
• Strong math aptitude and business sense
• Detail oriented and highly organized
• Good communication skills
• Strong analytical skills
• Effective written and oral communication skills
• Ability to work independently as well as in a team environment
• Reliability to achieve quality, accuracy, and timelines of work products
• Familiarity with Microsoft Office suite: Word, Excel, Power Point
• Experience with Moody's AXIS or other valuation modeling software and/or RESQ desired but not required
The pay range for the role is $65,000 to $95,000.
The specific offer will depend on an applicant's skills and other factors.
This role may also be eligible to participate in a discretionary annual incentive program.
Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.
The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals.
More details can be found here.
Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work.
Below are several of the many benefits we offer our employees:
* Health insurance
* Dental insurance
* Tuition reimbursement
* A company-match 401(k) plan
* Disability insurance
* Life insurance
* Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America.
Headquartered in Chicago, with satellite office in Columbia, SC, Combined i...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:30
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If you are customer-focused, enjoy building relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Relationship Executive might be perfect for you.
As a Relationship Executive in Mid-Corporate Banking, your primary responsibility will be new client acquisition and maintaining and deepening a portfolio of relationships.
You will work both independently and collaboratively to introduce our comprehensive solutions to clients.
Your role involves growing and retaining profitable relationships within the Mid-Corporate Banking target market, which typically includes companies with annual revenues ranging from $100 million to $2 billion.
Job responsibilities
* Act as a primary interface with our Mid-Cap Investment Banking Team
* Acquire new clients and maintaining and deepening a portfolio of relationships.
* Act as the interface between our financial sponsors team and portfolio companies
* Growing and retain profitable relationships within the Mid-Corporate Banking target market
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Required qualifications, capabilities and skills
* Seven plus years of lending or credit support related experience with a focus on business relationships.
* Understanding of Commercial Banking products and services
* Methodical approach to market activities and prospecting, demonstrate proven client relationship skills, and can engage with CEOs and CFOs
* Ability to collaborate with internal partners and resources
* Demonstrated experience of meeting or exceeding sales goals
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Deep local connections and market knowledge
* Corporate finance expertise and strong transaction execution skills
* FINRA Series 79, 63 and Securities Industry Essentials licenses required or must obtain within 180 days of hire
Preferred qualifications, capabilities and skills
* Bachelor's degree and formal credit training
* Sales management, business development skills, proficiency in building and maintaining positive client relationships
* Experience with Financial Sponsors, Direct Lending and Capital Markets Solutions.
* Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
* Excellent business judgment, strategic thinking, self-directed, proactive and...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:29
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JOB DESCRIPTION
ESIS ProClaim is seeking an experienced Senior Claims Manager to lead a team of claims professionals handling complex general liability and professional liability claims, including New York Labor Law claims.
Location: NYC (NY), Jersey City (NJ), or Simsbury (CT)
Key Objective:
Reporting to the AVP and VP of Claims, the Claims Team Leader will support, guide, and develop team members in all aspects of third-party claims management.
This includes assigning new claims, evaluating coverage, investigating facts, securing evidence, addressing subrogation and recovery, apportioning liability, and settling claims in alignment with best practices and client instructions.
Responsibilities:
* Supervise a team of claims professionals.
* Assign new claims and provide direction on policy coverage, investigation, and determination of policy obligations.
* Maintain a diary system to ensure each file is reviewed at least every 90 days.
* Provide coaching and feedback to direct reports.
* Develop, monitor, and share performance and productivity goals.
* Review and analyze performance results, productivity, and audit/quality review outcomes.
* Guide claims professionals in collaborating effectively with defense counsel and litigation teams, as directed by clients.
* Ensure preparation of detailed 90-day Claim Summary Reports and provide client updates on investigations, settlement opportunities, claim denials, reservations of rights, third-party tenders, and recommendations for claims review meetings.
* Post loss and expense reserves within authority limits and recommend reserve changes above authority to AVP and/or VP of Claims.
* Review claim progress and status with claims leadership, discussing issues, opportunities, and remedial actions.
* Prepare and submit reports on unusual or potentially undesirable exposures, such as allegations of bad faith or unfair claim practices.
* Assist claims leadership in improving claims handling procedures.
* Collaborate with Partnership Leaders to deliver results, attend meetings, and participate in claim reviews.
* Verify that claims professionals have secured appropriate releases, proofs of loss, or compensation agreements, and issue company drafts for claim payments.
* Maintain accurate and complete claim files, including notes, reports, photos, and documentation.
* Adhere to all company and regulatory compliance requirements.
* Update claims promptly with Medicare data and address Medicare reporting and interest.
* Meet or exceed established performance goals.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and serv...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:28
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JOB DESCRIPTION
ESIS - AVP, Medical Programs Manager
ESIS®, Inc., a Chubb company, provides claim and risk management services to a wide variety of commercial clients.
ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs.
With more than 60 years of experience, and offerings in both the U.S.
and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.
Reporting to the VP Product Management, the AVP Medical Product manager will lead ESIS medical programs and provide business expertise, direction, and project management of the design, implementation and supporting medical program solutions at ESIS.
Working closely with ESIS medical programs SME's, business groups, operations, ESIS IT, strategic partners, customers and Chubb resources, this individual will provide leadership for the project management, documentation, requirements, design, ongoing product roadmaps, integration, and delivery of solutions.
Responsibilities:
* Drive insights and recommendations from Medical Programs perspective as well as with Operations and key partners across the organization
* Work to reduce error counts and rejection rates in the batch processes involving medical programs
* Develop business requirements for functionality that we prioritize for delivery on ESIS Medical Programs
* Drive third party vendor management
* Assist in appropriate prioritization of above initiatives
* Work with internal and external partners to prepare for and integrate any changes to medical programs
* Review test results to drive the creation of enhancements and code/data fixes to improve the product
* Assist with the establishment, alignment and maintenance of processes and procedures related to Business Requirements and Development across the Product Management and IT departments
* Provide support for all ESIS Systems
+ Identify benefits and efficiencies to be gained with new processes and system functionality
+ Take ownership of project tasks assigned
+ Work with SMEs to vet business requirements and ensure these requirements are met
* Act as SME and QA support for Medical Programs technical development for any new initiatives
* Support all internal partner questions and issues as well as all audit questions and research needed
* Assess input and output production files pertaining to all medical programs to ensure data quality/accuracy is in line with ESIS expectations
* Develop Jira tickets and create/run Jira board for our Medical Programs product to drive outcomes and changes
QUALIFICATIONS
Required
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and sup...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:27
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JOB DESCRIPTION
The Implementation Manager leads the onboarding, offboarding, and deployment of solutions for new and existing clients, ensuring seamless transitions and high levels of customer satisfaction.
This role works collaboratively with clients, internal teams, and stakeholders to deliver projects on time and within scope.
Key Responsibilities:
* Manage end-to-end implementation projects for new and existing customers.
* Act as the primary point of contact during onboarding, offboarding, and deployment phases.
* Develop and maintain project plans, timelines, and documentation.
* Coordinate cross-functional resources (Product, IT, Sales, etc.) to achieve project objectives.
* Conduct regular status meetings and provide updates to clients and internal stakeholders.
* Identify and address issues or risks that may affect project delivery.
* Ensure successful handoff to Customer Success Managers after implementation.
* Gather client feedback and contribute to ongoing improvement of implementation processes.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:25
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JOB DESCRIPTION
The Claims Process Engineer will be part of Chubb's North America Claims System of Engagement Team and will be responsible for the development and execution of process initiatives across Claims.
As a Process Engineer you will play a critical role in enhancing operational efficiency and customer satisfaction.
You will work closely with product owners to support the development and implementation of innovative solutions, while also identifying and executing process improvements across the claims function.
This role combines claims knowledge, process examination, data analysis, project/program management to lead improvement initiatives across claims.
In this role you will work with stakeholders across Claim Operations, Business Units, and IT to develop technology solutions that support claim best practices and can be leveraged to support business strategies, capabilities, and processes.
You will support cross regional / functional projects with multiple stakeholders, and success requires a combination of strong analytical skills, technical competency, and communication skills.
You will leverage your process-driver, analytical communication, coaching and technical skills to identify, define, plan and implement transformative projects, process enhancements, automation and support organization goals.
Responsibilities:
* Engineer and deliver continuous improvement initiatives to stakeholders and business leaders that are compelling, motivate, drive change, create value, and drive buy-in.
* Orchestrate implementation and change management of solutions within the business; Communicate project status, issues, and risks to internal and external teams on a regular basis.
* Conduct discovery, document current state processes, and identify areas of significant opportunity throughout claims.
* Leverage analysis, feedback channels, and process metrics to identify areas of improvement that drive simplification in claims handling, create repeatable processes, streamline/simplify systems, improve the customer experience(internal and external), and reduce issues and pain points.
* Identify opportunities to optimize resource throughput and capacity utilization.
Develop strategy and long-term organizational plans with leadership.
* Create or utilize project and program management tools (Projects, status updates, RACIs, stakeholder analysis, etc.) to understand scope, monitor progress, identify resources, manage execution, and communicate status of multiple workstreams within various projects.
* Create or utilize business process documentation (mapping, job-aids, etc.) to understand process steps, interdependencies, and applications used to complete transactions.
* Coordinate business owners, IT development teams, and other relevant stakeholders to define scope, requirements, design, develop, test, deploy, and monitor solutions as needed.
* Establish consistent standards and practices within the team and...
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Type: Permanent Location: Chesapeake, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:24
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JOB DESCRIPTION
Summary:
* Efficiently coordinates all cases and claims, ensuring all relevant documents and required information are collected and managed according to each individual claim or policy.
Job Responsibilities:
* Provide primary administrative support to the Accident & Health (A&H) team.
* Create claims in the claims system based on email notifications; must be comfortable working with PDF forms and shared folders.
* Distribute claim-related notifications and documents via email and/or regular mail, and set tasks for case managers.
* Respond to customer service calls by providing basic information or directing more complex inquiries to the appropriate case manager.
* Communicate any issues affecting departmental efficiency to the Team Leader.
* Adapt priorities throughout the day in response to department or team needs.
* Demonstrate strong verbal and written communication skills.
* Take initiative to support additional phone and non-phone projects as needed by the team.
* Collaborate regularly with colleagues to distribute work, streamline processes, and effectively prioritize daily tasks.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Overland Park, US-KS
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:21
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JOB DESCRIPTION
* Support Chubb Accident and Health division finance goals/objectives.
* Get a full and deep understanding of our business, processes, systems, and products.
* Support planning, forecasting and reporting processes for G&A and ULAE.
* Analyze G&A expenses and ULAE variances to plan and prior on a monthly basis with quarterly presentations to A&H senior leadership.
* Provide financial support to the Leisure Travel segment and reconcile various systems within this segment.
* Lead profit sharing/contingent commission/vesting activities for all segments in A&H; expect to have solid understanding of various profit share calculations, inputs, and results.
* Analyze all Reinsurance Treaties and report ceded premium by treaty and segment monthly and also provide explanations on variances to Plan and Prior.
* Oversee A&H Sales Incentive Compensation Program including review of contracts, eligibility criteria, calculations, and payments.
* Work with multiple groups: A&H management teams, BDMs/UWs, payroll, Corporate Accounting on accruals etc.
* TPA financial oversight - inventory and manage TPA contracts from finance perspective, both premiums and losses.
Oversee expense and reporting (actuals vs Plan and Prior), ensure service level in compliance with contractual requirements, adhoc operational issues; this responsibility works with functional areas such as UW, Claims, TPA funding, Treasury Ops., etc.
* Billing and Receivables management - working with CSSC, UW, and segment leaders on billing issues, timely management of open balances/aging components, identifying, researching root causes and problem resolutions; identify operational efficiencies; assist in review and approval of credit extensions.
* Provide Statutory Reporting for A&H as requested.
* Build and maintain annual plan expense files working with Senior Leadership.
* Input expense plan into TM1 and update as needed.
* Provide timely, insightful responses to questions and requests.
* Utilize Chubb systems to compile data and research variances.
* Liaise with IT, Actuarial, Underwriting, Analytics and Operations to resolve issues and improve data quality.
* Mentor and support new team members in departmental duties.
* Assist with special projects (KY tax issue) and other assigned duties.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all law...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:20
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JOB DESCRIPTION
Combined Insurance, A Chubb company, is seeking a Claim Adjuster to join our fast-paced, high energy, growing company.
We are proud of our tradition of success in the insurance industry of nearly 100 years.
Come join our team of hard-working, talented professionals!
The Claims Adjuster is responsible for contacting claimant and /or service providers to request information needed in order to process claim - includes written correspondence and phone calls.
They will evaluate claims based on documentation received including responses from claimant and providers.
Will need to handle multiple priorities simultaneously, be self-directed and meet service level expectations.
The adjuster must demonstrate customer centricity in all aspects of their job by performing actions with empathy and expertise.
RESPONSIBILITIES:
* Efficiently and accurately adjudicate claims in accordance with the policy terms, established guidelines and regulations.
* Conduct eligibility claim review by evaluating claim submission and comparing to policy benefits.
* Request additional information from policyholders, providers and others as necessary to finalize claim.
* Actively manage inventory and ongoing claim adjudication.
* Effectively communicate with customers using empathy and professionalism via phone and written correspondence.
* Interface with Policyholders and Agents answering a variety of questions through different service channels.
* Develop a broad understanding of our products and systems.
* Meet Department standards for time, service and quality.
* Ability to maneuver between system applications confidently to find information and respond to customer needs in a timely manner.
* Collaborate with other team members and leadership to ensure effective customer service.
* Actively engage in Continuous Improvement initiatives and identify process and efficiency enhancements.
* Participate in required training
* Performs other duties as assigned
COMPETENCIES:
* Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues.
Simplifies complexity by breaking down issues into manageable parts.
Looks beyond the obvious to get at root causes.
Develops insight into problems, issues and situation.
* Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.
Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.
Takes advantage of formal and informal developmental opportunities.
Takes on challenging work assignments that lead to professional growth
* Initiative: Willingly does more than is required or expected in the job.
Meets objectives on time with minimal supervision.
Eager and willing to go the extra mile in terms of time and effort.
Is self-motivated and seizes opportunities to make a difference.
* Adaptabilit...
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Type: Permanent Location: Chattanooga, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:19
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JOB DESCRIPTION
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions.
Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking an Agency Sales Manager (ASM) for our Seattle Branch.
The ASM position is an external facing sales role requiring daily, independent travel to assigned tier 1 and 2 agents and brokers.
Branch collaboration would also be expected in the office weekly.
The territory will include Washington, Idaho, Montana, & Alaska and the candidate should live in the greater Seattle area.
The ASM will be primarily responsible for new client acquisition that meets Chubb's account appetite and profitable growth expectations.
The ASM will manage agents in partnership with an Agency Relationship Manager (ARM) who is responsible for the overall agency relationship management including renewal client management, retention and cross selling.
The ASM and the ARM will work as a team, with both individuals responsible for Written Premium Growth; the ASM assigned to new client acquisition and the ARM assigned to existing client new business and cross selling, for the same group of independent agents and brokers.
The ASM will report directly to the AVP Personal Lines Manager.
Key Responsibilities:
* Develop agency assessments and business plans with assigned independent agents and brokers designed to grow new business from new client.
* Identify new clients with annual premium of $5,000 to $250,000+; through effective pipeline development, account pre-qualification and territory analysis/management.
* Responsible for new client acquisition including pipeline development and pipeline management ultimately leading to closing deals.
* Responsible for new client quote follow up and quote optimization with agents.
* Premier account segment ($50k+;) new customer table set best practice.
* Travel within assigned territory 3-4 days/week supported by office time as needed for scheduling agency appointments, agency travel preparation and follow-up, Salesforce documentation etc.
Approximately 10% of ASM travel should be Center of Influence (COI) related.
* Provide support to assigned agencies with new client development sales matters.
This includes:
o Agency training to understand Chubb's products, services and competitive advantages.
o Marketing campaigns, events and corporate directives that are designed for new customer development such as new business guideline changes.
* Analyze new business trends including quote volume, quality and hit ratio.
* Build and maintain strong relationships with assigned agents and brokers to meet or exceed financial objectives for assigned territory primarily through in person travel.
* Follow disciplined sales process to ensure consisten...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Cedar Hill, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:17
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JOB DESCRIPTION
This is not your average Claims role.
When you think of a job handling insurance claims, you may think about storm damage or auto accidents.
Or maybe a large stack of paper?
A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media.
Issues such as the #MeToo movement, Racial Injustice and Covid.
In this paperless environment, you will use your analytical skills to resolve workplace claims.
We will teach you about Employment Law, contracts and claims.
You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims.
The work is interesting.
The environment is collaborative.
Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team.
Responsibilities after training include:
* Contribute to a collaborative environment by raising new ideas, demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives.
* Complete accurate and timely coverage assessments and letters, liability and damage investigations, and evaluations of complex Employment Practices Liability insurance policies.
* Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
* Represent the company virtually or in person at mediations.
* Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner.
* Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents.
* Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case managementBA/BS College required.
* JD is helpful, but not required.
* 3 to 5 years experience in EPL or other specialty lines of business, or experience working in a legal position.
* Excellent verbal and written communication skills.
* A personal commitment to superior performance that adds value to our company.
* Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts.
* An aptitude for evaluating, analyzing, and interpreting technical information.
* Sound critical thinking and decision making skills.
* Proven ability to work independently as well as part of a team.
* Must demonstrate a high level of initiative and leadership skills
* Excellent time management, problem solving, and supreme organizational skills are require...
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Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:16
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Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
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Type: Permanent Location: Menomonee Falls, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:14
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The Manager Food Service is responsible for the day-to-day activities of the Galley, and ensuring annual goals, compliance and financial targets are met or exceeded.
Responsible for all production requirements of 3,500+ meals per day, including but not limited to procurement of food and supplies necessary for the operation and financial accountability of consumable supplies, food and labor costs within the operation.
RESPONSIBILITY LEVEL:
Implements strategy for the day-to-day activities of the Galley ensuring annual goals, compliance and financial targets are met or exceeded.
Oversees daily operations, direct staff and ensures implementation of departmental policies, procedures and programs.
Maintains operating budget and manages expenses.
Communicates budgetary performance.
Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs.
PRINCIPAL DUTIES:
1.
Leading and Developing Talent: Manages departmental structure, development and training of staff.
Actively networks and sources for positions within the team.
2.
Project and Change Management: Plans and manages projects of low to moderate complexity related to departmental function.
Manages change with direct reports and participates in the leadership coalition that supports the change.
3.
Community Engagement: Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives.
4.
Responsible for all production requirements of up to 3,500 meals per day, including but not limited to procurement of food and supplies necessary for the operation.
5.
Responsible for financial accountability of consumable supplies, food and labor costs within the operation.
6.
Run required reports and fill out forms issued by either Goodwill Industries of SE Wisconsin or the Navy.
7.
Provide back up to supervisors in case of emergencies, illness or vacation time.
8.
Ensure that the overall management and day-to-day operation follow the applicable contract in force.
9.
Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Associates Degree or experience equivalency, and a minimum of 3 years' experience.
2.
Must have valid driver's license, necessary insurance and be able to legally operate a Goodwill vehicle.
LEADERSHIP COMPETENCIES:
1.
Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals.
Applies insights and industry trends to drive critical initiatives.
Helps others understand their contributions to the success of the broader organization.
2.
Courage: Demonstrates the ability to deliver a difficult message and say "no" when necessary.
Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity.
CORE CULTURAL COMPETENCIES:
1.
Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the cust...
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Type: Permanent Location: Great Lakes, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:13
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Join our Infrastructure team to help optimize and expand our mainframe environment as we continue updating our hardware at the firm.
As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms Mainframe Midrange Compute team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
* Work in partnership with mainframe z/OS system programming teams to install and maintain a secure and healthy IBM Mainframe Db2 environment
* Install and configure IBM Db2 V12 & V13 subsystems, manage SMP/E (Software Management Program/Extended) target/distribution libraries, develop automated maintenance jobs and scripts accurately
* Work with Db2 database administrators to triage, mitigate and permanently resolve day-to-day production issues
* Manage IBM software maintenance by running SYSMOD reports, managing HIPER and system vulnerability fixes and responding to HOLDDATA actions required
* Perform on-call duties within on on-call shift rotation across a global and diverse team, providing daily turnover and management updates
* Collaborate with IBM and other infrastructure software vendors on high priority incidents, abnormal system behaviors and tuning opportunities
* Drive a workstream or project consisting of one or more infrastructure engineering technologies
* Work with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
* Execute creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
* Strongly consider upstream/downstream data and systems or technical implications and advises on mitigation actions
* Add to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
* Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
* Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Korn, Bash, Shell, Python, etc.)
* Drives to continue to develop technical and cross-functional knowledge outside of the product
* Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
* 10+ years of IBM Db2 systems programming experience in a mainframe z/OS operating system
* Experience with supporting and upgrading IBM Db2 V12 & V13 subsystems, SMP/E (Software Manage...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:12
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests.
Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services.
You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services.
Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction.
While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues.
Job responsibilities
* Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence
* Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints
* Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures
* Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development
* Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
* Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints
* Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management
* Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment
* Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures
* High school diploma or GED required
Preferred qualifications, skills, and capabilities
* Familiarity or developing knowledge of automation and process optimization tools or technologies.
S...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:11
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Join the team and help lead and innovate our platform to meet our evolving business needs.
As a Senior Lead Software Engineer at JPMorganChase within the Communications Surveillance Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
The team is seeking a dynamic and experience lead software engineer to drive one or more features within our Communications Surveillance Technology group.
This role is pivotal in driving the strategic build-out of our surveillance platform, ensuring robust, scalable, and innovative solutions that meet evolving business needs.
Job responsibilities
* Team Leadership: Leads, mentors, and inspires one or more high-performing feature teams, fostering a culture of technical excellence, collaboration, and continuous improvement
* Strategic Platform Build-Out: Drives the end-to-end delivery of critical platform features, ensuring alignment with the overall technology strategy and business objectives
* Hands-on Technical Guidance: Acts as hands-on technologist, providing architectural direction, code reviews, and technical problem-solving to ensure high-quality deliverables
* Business Partnership: Engages with business stakeholders to understand requirements, translate business needs into actionable technical solutions, and effectively break down complex asks for the teams
* Project Management: Oversees project planning, execution, and delivery, ensuring timelines, budgets, and quality standards are met
* Innovation & Best Practices: Champions the adoption of modern engineering practices, tools, and technologies to drive innovation and operational efficiency
* Proven Leadership: Demonstrates experience leading multiple technology teams, preferably in a financial services or regulated environment
* Technical Expertise: Possesses hands-on experience with modern software engineering, architecture, and platform development with proficiency in relevant programming languages, frameworks, and cloud technology.
* Inclusive Culture: Contributes to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience .
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Hands-on practical experience delivering system design, application development, testing, and operational stability within high-volume transaction environments
* Advanced proficiency in event-driven development wit...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-16 08:43:09
