-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:03
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:03
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:02
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:02
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:01
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:00
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:00
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:59
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:58
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:58
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:57
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:56
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:56
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:55
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:54
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:54
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:53
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:52
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:52
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:51
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:51
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:50
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:49
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:49
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:48
