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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
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Type: Permanent Location: Orem, US-UT
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:29
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Lehi, US-UT
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:28
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JPMorgan Chase's Regional Communications Team is seeking a communications professional with experience in public relations or journalism.
JPMorgan Chase is expanding throughout the Southeast and we need additional help telling our story about our growth and impact in our local communities.
As an Regional Communications Associate within JPMorgan Chase U.S.
regional team, you will play a crucial role in supporting JPMorgan Chase's different businesses and corporate responsibility at the local level in the Georgia, Florida, North Carolina and South Carolina.
You will work with the Regional Communications lead for these states and support senior staff to develop and execute multifaceted communications strategies.
Job responsibilities:
* Managing holistic public relations campaigns across traditional, social, and digital media and serve as a media spokesperson
* Supporting senior staff to develop and maintain media relationships with relevant national, trade and local media
* Support the development of talking points and key messages for the business and our spokespeople.
* Support the development of content on an as-needed basis, e.g.
media pitches, press releases, articles, social media posts etc.
* Identify opportunities to use the firm's award-winning economy, technology and financial market research with media; brainstorm new topics and themes to create new thought leadership content and placements.
Required qualifications, capabilities, and skills:
* 3+ years of local news experience or media relations experience at an agency or in-house; Bachelor's degree in Communications, Journalism, or related discipline
* Excellent writing skills
* Ability to identify, tell and share great stories
* Strong executive presence and ability to advise and work with senior management
* Fluency across social media and other communications channels, with a proven ability to tap them to protect reputation and promote the brand
* Excellent judgment and ability to handle sensitive issues, particularly pertaining to media.
* Ability to partner across a large, matrixed organization, with an understanding of how to lead by influence, not control
* Excellent organizational skills and attention to detail; ability to multitask and prioritize high volume, high priority initiatives.
* Comfortable working in fast-paced environment with tight deadlines.
* Strong analytical and critical thinking skills; ability and eagerness to take a creative approach to problem solving.
* Bilingual in English and Spanish
Preferred qualifications, capabilities, and skills:
* Experience using PowerPoint, Excel, Zignal and similar communications software
* Strong understanding of the media landscape and existing relationships with national, trade and local media are preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers...
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:27
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Sonoma, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:25
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:24
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Job Posting
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Program Banker Analyst in the U.S.
Private Bank, you will work on an integrated team with our bankers, global investment specialists, capital advisors, and trust and estate experts to bring in new clients and to serve existing clients.
As a top performing Analyst, you will have the opportunity to continue onto the next phase at the firm as an Associate at the end of the program.
Promotional opportunities within J.P.
Morgan are based on our business needs and the Analyst's performance.
The two-year Analyst Program provides exposure to our multiple business areas within the Private Bank including but not limited to credit and lending, multi-asset class investments, wealth advisory and estate planning.
Job Responsibilities
* Help devise customized financial strategies for existing and prospective clients
* Prepare pitch books and meeting materials
* Collaborate with integrated team members to analyze balance sheets and understand a clients' investment objectives to produce customized recommendations that consider appropriate risk/return objectives
* Become an expert in a range of proprietary models to provide recommendations on tailored solutions
* Conduct research and analysis; assist with product development and prospecting efforts
* Research client inquiries and manage follow up communication and materials
* Assume significant responsibility by interacting frequently with senior management and working directly with clients
Required Qualifications, Capabilities, and Skills
* Bachelor's degree with a minimum overall GPA of 3.2
* No more than two years of work experience following completion of undergraduate program
* Demonstrated aptitude for sales and client relationship management
Preferred Qualifications, Capabilities, and Skills
* Superior multi-tasking and organizational skills
* Excellent communication skills and poise giving presentations
* Genuine interest in financial markets and macro-level economic trends
* Ability to leverage both quantitative and qualitative resources to understand complex financial situations and present solutions
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a l...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:23
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: Englewood, US-CO
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:22
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The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Product Manager in the Payments organization, you will manage product backlog, remediate issues, and lead Agile teams to launch innovative solutions.
You'll leverage critical thinking skills and data analytics to understand client usage patterns and triage issues, in the interest of providing superior customer support and developing solutions that best meet customer needs.
You will work directly with various servicing and technical support teams, and provide product management leadership to agile teams.
Job responsibilities:
* Manage product backlog, production support, issue & defect resolution and prioritization
* Monitor against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed
* Work with Technology and Design teams to lead product developments efforts and collaborate with a team of cross-functional partners (i.e.
Risk, Control, Compliance, Legal) to ensure a strong risk and controls environment
* Deliver communications to executives and leadership team on the strategy and progress and support partnerships team to analyze, respond, and prioritize new initiatives from external or internal partners.
* Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer
* Monitor any product change request and assist when required in resolving production related problems
* Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
Required qualifications, capabilities, and skills:
* 7+ years of experience in financial services, digital, product management
* Deep experience in online payments including card tokenization, digital wallets, and e-commerce payments
* Passion for understanding customer needs and demonstrated ability to build digital products
* Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
* Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design
* Strong knowledge of Application Programming Interfaces (APIs), open Banking and engineering practices, strong understanding of product development using Agile / Scrum and proven track record of managing risk and controls
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:21
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55ip is a financial technology company whose purpose is to break down barriers to financial progress.
Wealth management enterprises and financial advisors use 55ip's tax-smart investment strategy engine to dramatically improve their efficiency and effectiveness.
55ip's intuitive experience and intelligent automation elevate portfolio design and delivery, helping advisors save time and drive better outcomes for their clients
Job summary:
The 55ip Portfolio Implementation Associate will join the Platform Management and Strategy Team.
You have worked in Asset or Wealth Management industry with a focus on client portfolio implementation, investment oversight, or wealth management technology platforms/solutions.
You will be primarily responsible for day to day oversight of 55ip's portfolio implementation platform, with a focus on client portfolio investment and tax outcomes.
You will also play a collaborative and consultative role across the firm's functional teams, external partners, and clients, acting as a subject matter expert, supporting ad-hoc analyses, new product development, and strategic initiatives.
Job responsibilities
* Analyze and review client portfolio trade orders, ensuring alignment with intended investment and tax outcomes.
* Produce, analyze, and support presentation of periodic platform-level portfolio oversight reporting
* Conduct ad-hoc client and internal analyses related to client portfolio investment and/or tax-management outcomes.
* Develop a practical expertise of 55ip's tech-enabled portfolio implementation and tax management capabilities and be able to provide support and develop solutions for internal teams, external partners, and clients.
* Partnering internally across Quantitative R&D, Product, Tech, Ops, and Client Facing teams.
* Support the error correction process, providing analysis and oversight of error remediation action.
Required qualifications, skills and capabilities:
* Strong data analysis and visualization skills
* Excellent verbal and written communication skill
* Knowledge of basic statistics and quantitative analysis method, strong Excel skills
* Strong attention to detail with the ability to conceptualize and learn complex financial data
* Ability to manage multiple projects and work well under pressure while handling large workloads and short timelines
* Ability to work cooperatively and collaboratively with all levels of employees and management
* Ability to work effectively in a highly collaborative, team-oriented environment
Preferred qualifications, skills and capabilities:
* Bachelor's degree in finance or economics preferred
* 3-5 Years experience in an Investment and/or Wealth Management environment, particularly with a focus on client portfolio implementation, investment oversight/governance, and/or wealth management platform/tech experience is preferred
* Passion for financial markets and technology in the...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:20
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking & Operations Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Be the lead engineer on building out a new application from the ground up with the latest technology stack at the firm.
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Drives innovation and engineering excellence when solving engineering problems.
* Develops secure high-quality production code, and reviews and debugs code written by others.
* Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
* Holds themselves to high engineering standards and feels ownership in their work.
* Ensure quality and completeness of the product through unit, component testing, integration testing, and end-to-end testing capabilities.
* Coaches, trains and inspires junior and intermediate software engineers in modern software best practices and both public cloud adoption.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
* Adds to team culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* 5+ years' experience with Java/Springboot backend development, design and architecture.
* 5+ years' experience with event-driven architecture, microservice-based system design.
* 5 + years' experience with React or related frameworks.
* 10+ years' experience with delivering technology solutions.
* Hands-on practical experience in system design, application development, testing, and operational stability.
* Experience leading development, debugging, and maintaining code in a large corporate environment with one or more modern programming languages.
* Experience across the whole Software Development Life Cycle.
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security.
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc....
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:19
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You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Software Engineer II at JPMorgan Chase within Corporate Sector, Resiliency Technology space, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure and high-quality production code and maintains.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 2+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficient in developing & managing web application in Java
* Hands on experience in developing Cloud ready applications for AWS, Azure or any other industry standard Cloud platforms.
* Proficient in developing & managing web application in Java Micro Services Architecture with Hibernate/JPA.
* Experience in developing UI applications using Angular or React.
* Understanding of software skills such as business analysis, development, maintenance, and software improvement
* Strong analytical skills and problem-solving ability
Preferred qualifications, capabilities, and skills
* Certification in Cloud technology
* Knowledge of industry-wide technology trends and best practices
* Hands on experience in various UI/UX technologies like HTML5, CSS3, jQuery, JSON, XML, AJAX, SVG standards, JavaScript frameworks like jQuery, D3, MVC Development framework.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the r...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:18
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The Business Aligned Incentive Compensation (BAIC) organization provides administration and servicing support to 60,000+ BAIC employees across 77 incentive plans.
The function is dually accountable to both the HR Global Operations and Global Cash Compensation and Product organizations.
T his role will focus on end-to-end development and delivery of BAIC reporting and solutions to users across the HR organization.
The end-to-end process includes gathering business requirements across all lines of business, driving consistency while meeting client needs, and finally implementing for end users.
As a Data Solutions - Vice President within the Business Aligned Investigation Compensation (BAIC) team, you will be instrumental in enhancing the function's reporting , executive presentation and analytics capabilities through design, development and delivery of key incentive compensation reports and solutions for users within the HR organization and the CCB, CB and AWM lines of business who participate in BAIC plans .
You will take business problems and solve through automation and analytics, drive Firmwide consistency and scale best practices, collaborate and learn from internal subject matter experts, and partner with relevant parties across the firm.
Job responsibilities
* Conduct ad-hoc analytics and presentations to support senior management in making strategic key business decisions around comp differentiation, talent retention, and potential gaps
* Capture and translate business requirements, translate into customized analytical solutions, communicate insights via reports, dashboards, visualization etc.
* Simplify, standardize, and automate processes by creating and deploying workflows for repeatable, scalable, and automated solutions
* Manage multiple projects end to end - maintain project plans, update and influence key stakeholders, and implement change management strategies
* Collaborate across various functions and teams including compensation managers, HR partners, Workforce Analytics, product, technology, and control functions
* Attention to detail, rigor, and robustness in data analytics and results.
Ability to articulate complex issues in easy to understand ways
* Adherence to various control functions and regulatory requirements while handling workforce and compensation data
Required qualifications, capabilities and skills
* Strong analytical and data / information management skills with a Bachelor's Degree or comparable work experience
* High level of proficiency with Microsoft applications: Advanced understanding of Excel and PowerPoint is required
* Self-initiator, ability to challenge status quo and think outside of the box
* High degree of intellectual curiosity
* Detail and results oriented with the ability to manage multiple competing priorities all within a fast paced team environment
* Relevant experience in data & analytics topics in consulting, client engageme...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:18
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Are you passionate about Investment Compliance and driven to ensure clients experience best in class service? Are you enthusiastic about change and maximising opportunities to improve? If so, then this position may be the right one for you!
As an Engagement Lead within the Investment Compliance team, you will bring intellectual curiosity and entrepreneurial spirit to our fast-paced yet flexible environment.
In this dynamic and evolving space, you will be responsible for delivering best in class data solutions to our institutional clients, adapting to evolving regulations and influencing the global regulatory framework that supports our products.
You will act as a senior contact for clients covering all items of their service, including meetings, adoption of best practice and escalations.
Job responsibilities
* Senior Client Facing Presence, ability to manage and impact critical relationships.
* Identification of Engagement gaps across clients, then design, plan and execute strategies through to completion.
* Work closely with Product partners and the Operations team(s) on the development agenda, regulation updates and designing communication materials for our client base.
* Design and run client engagement agenda
* Own specific client relationships from an Operational perspective, as required, ensuring stakeholders have the right level of attention and engagement.
* Maintain a thorough understanding of industry, market and regulatory developments related to all regulatory reporting, engagement and disclosure requirements for asset owners and asset managers
* Provide compliance-related guidance and regulatory expertise to clients.
* Assist the Operations team with client management/engagement to maximise the use of functionality within the product
* Partner with Client Service to help change client behaviour where required and act as senior escalation contact for client relationships
* Participates in RFPs, attend client service review meetings and calls
Required qualifications, capabilities, and skills
* Experience in Post Trade Investment Compliance with an expertise in rule interpretation and coding
* Project management skills
* Strong knowledge of the 40Act, IRS, UCITS, AIFMD, TCFD, SFDR, along with an overall understanding of regulations relating to pension plans, adviser and mutual funds
* Strong Client Service/Client Management skills for large and complex Asset Managers / Owners and/or Investment Advisors
* Strong financial instrument knowledge including an understanding of Fixed Income, Equity markets and Derivatives exposure calculations including OTC Swaps and currency overlay strategies
* Experience in working with and communicating to senior investment and compliance professionals
* Experience with Investment Compliance systems such as TRAC, Charles River
* Strong analytical and problem-solving skills including taking the initiative to dr...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:17
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Global Security protects the firm's employees and assets throughout the world.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical crime investigations, workplace violence, fire and life safety, executive protection, pre-employment screening, security operations on a global basis, and fraud Investigations.
As a GIS Security Specialist within the Global Security team, you will have the opportunity to work with other highly motivated team members to continually transforming the security posture of the firm into a connected, forward-looking organization that promotes strategic decision making of the business.
You will collaborate globally across a diverse set of stakeholders in a dynamic environment.
This role offers high visibility across the Global Security organization opportunity to work closely with a wide variety of stakeholders and senior business leads .
Job Responsibilities
* Configuration of ESRI Surveys for Survey123
* Configuration of Dashboards for ESRI Enterprise
* Configuration of ESRI Insights Workbooks for ESRI Enterprise
* Configuration of ESRI StoryMaps
* Configuration of ESRI ExperienceBuilder Apps
* Experience with ArcGIS Pro version 3.x for data editing and publishing
* Development of maps and apps for ESRI Enterprise
* Experience with ESRI AGOL/Enterprise data management
* Experience with ESRI AGOL/Enterprise standard analysis tools
Required qualifications, capabilities and skill
At minimum, 3 years' full time experience with current ESRI Desktop and Portal product suite.
Preferred qualifications, capabilities, and skills
* Configuration of ESRI Surveys for Survey123
* Configuration of Dashboards for ESRI Enterprise
* Configuration of ESRI StoryMaps
* Configuration of ESRI ExperienceBuilder Apps
* Experience with ArcGIS Pro version 3.x for data editing and publishing
* Experience with ESRI AGOL/Enterprise data management
* GISP a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:16
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JPMorgan Chase is seeking a Senior Associate to join our Mainframe Change & Release Management team within the Consumer & Community Bank.
This role requires a combination of technical expertise, project management skills, and an understanding of IT service management principles.
As a Senior Associate, you will be responsible for managing the ongoing change and releases for various products under CCB Card line of business.
This is a very crucial role ensure integrity of the various on-going releases as part of AGILE development to ensure timely release of features into production environment without any disruptions.
Job responsibilities:
* Oversee the process of managing changes to the mainframe environment, ensuring that changes are documented, tested, and approved before implementation.
* Plan, schedule, and oversee the deployment of new releases, ensuring minimal disruption to services.
* Identify and mitigate risks associated with changes and releases.
* Ensure that all changes and releases comply with organizational policies and regulatory requirements.
* Work closely with development, operations, and other IT teams to coordinate changes and releases.
* Maintain detailed records of changes, releases, and related activities.
* Identify opportunities to improve change and release management processes.
Required qualifications, capabilities, and skills
* In-depth understanding of mainframe systems, including IBM z/OS, CICS, DB2, and other mainframe technologies.
* Proficiency with change management and version control tools such as ChangeMan, CA Endeavor or similar.
In depth understanding of a code base release coordination and management tool Cutover.
Ability to build and manage Release deployments using Cutover Run book tasks.
* Familiarity with scripting languages as REXX, Easytrieve, XML and automation tools i.e., File-Aid, Sync sort, NDM.
Proficiency in Jenkins, Mercury Cloud File Transfer, Cloud GOS Database used in mainframe environments.
* Knowledge of mainframe database systems like DB2, IMS, etc.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement sa...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:16
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:15
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Are you experienced in client implementation and passionate for product design? Then you have found the right team!
As a Senior Product Delivery Associate in the Solutions Design and Commercialization team you will be representing Client Service and Implementations (CS&I) in new product launches and enhancements, partnering with Product teams and other stakeholders to influence new product features and functionality.
Additionally, you will lead readiness activities, defining implementation protocols, drafting relevant procedures and supporting documentation, and supporting the implementation of pilot clients to new products.
Solutions Design's mission is to drive exceptional client experience through a relentless focus on the voice of the client while setting new benchmarks for innovation and digital adoption.
To achieve this, you will work directly with both our client facing teams, various product teams, operations and implementations and service teams.
Job responsibilities:
* Represent Solutions Design in Product launch and change readiness activities, leading CS&I business readiness, influencing product design, and advocating on behalf of the business and the client to ensure optimal outcomes
* Translate business requirements into detailed procedures
* Manage the full life cycle of pilot client implementations, including setup and testing, ensuring a successful end-to-end client experience during merchant services product implementations of varied complexity
* Support the Solutions Design Product Pipeline based on identified errors/friction for new products in pilot stage and enhancements to products in general availability
* Assist with the planning and delivery of the strategic product roadmap through collaboration with various stakeholders across different functions (e.g., Product, CS&I SMEs, Operations, Technology)
* Manage internal partner expectations with consultative advice regarding technical aspects of merchant services solutions
* Manage the project governance process, reporting out and presenting on project status to senior stakeholders
Required qualifications, capabilities and skills:
* Project Management experience - Able to manage multiple projects at one time and familiarity with Agile development methodology
* Working knowledge and understanding of API and/or file based integration solutions, including instruction formats (JSON, SWIFT, ISO, NACHA, etc.)
* Process Mapping and Development - Able to capture and clearly document standard operating procedures
* Experience managing relationships and collaborating with business partners across Product, Sales, Technology, Operations, Service, Risk, Compliance and Legal
* Strategic, Solution Oriented Thinker - A problem solver, able to devise innovative solutions that address business and client needs, with the ability to motivate and drive tactical execution
* Effective presentation and communication skills, able ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:14
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
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Type: Permanent Location: Warren, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:14
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Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients.
Manage multiple internal and external relationships to provide our clients with best-in-class service.
Help be the reason our clients stay with Chase!
As a Client Service Senior Manager within the Commercial Bank, you will lead the business, own a portfolio of clients and manage a group of dynamic client service managers.
As a strategic leader, you will drive change through innovation & transformation, execute the firm's strategy and modernize the client experience.
Job Responsibilities
* Anticipate and manage work volumes, adhering to established policies and deadlines
* Collaborate with stakeholders to effectively resolve client issues / escalations
* Analyze and interpret client data to identify trends and develop department strategy
* Drive change initiatives, business strategy and technology enhancements programs
* Manage in dynamic, high-pressure environments and contribute to business resiliency planning
* Attract, develop and retain top talent.
Coach and engage - to drive performance
* Evaluate team and individual performance to achieve business objectives.
Nurture diverse and inclusive work culture
* Build and maintain a culture of trust, transparency and integrity
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
* Ensures teams proactively consult with clients using regular client relationship reviews, educating them on self-service tools and influencing adoption
Required qualifications, skills and capabilities
* Comprehensive knowledge of Treasury Services and/or Custom Card products
* Data Analytics & Change Management experience - including presenting finding
* Ability to influence others without direct supervision
* Ability to provide quantifiable management reporting & present findings
* Project Management & Execution
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to adapt to change
* Demonstrated team building skills and ability to work in a team environment
* 6+ years of client facing work experience
* Delivering Coaching and Feedback/People Management
Preferred qualifications, skills and capabilities
* Previous Team Management Experience
* Bachelor of Science or Business Administration Degree and/or 6+ years equivalent work experience
* Google G suites / Microsoft Office adept
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
* Become a part of our many Business Resource Groups, employees who come together on topics such as et...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:13
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Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.
Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within the Corporate & Investment Bank Merchant Services group, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
* Applies technical expertise and problem-solving methodologies to projects of moderate scope
* Drives a workstream or project consisting of one or more infrastructure engineering technologies
* Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
* Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
* Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Infrastructure Engineering concepts and 5+ years applied experience
* Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
* Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Shell Scripting, Python, etc.)
* Drives to continue to develop technical and cross-functional knowledge outside of the product
* Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
Preferred qualifications, capabilities, and skills
* Experience in Java development technologies
* Drive to automation and minimize manual routine tasks
* Drive to uncover system problems and provide suggestions and solutions
* Experience with Linux servers
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:12
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If you enjoy creative problem solving, are highly analytical, and are skilled at building momentum around product innovation , this role is for you .
Join our dynamic team and make a meaningful impact by delivering high-quality products and experiences that resonate with our clients.
As a Product Manager in Commercial Card, you are an integral part of the team that innovates new internal product offerings that support the end-to-end client life cycle , from prospecting through onboarding, servicing and operations .
In this role, you are responsible for acting as the voice of the customers and developing solutions which deliver enhanced controls, efficiencies, revenue, and customer value.
Utilizing your deep understanding of how to get a product solution off the ground, you guide the launch of products that support internal operations , gather crucial feedback, and improve client experiences.
With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers.
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
* Communicates, collaborates, and coordinates across product and technology to review the needs of our customers are clearly understood and we expeditiously deliver solutions that meet or exceed their needs and expectations.
* Remains flexible in a changing environment due to high demands from products across the firm all working to solution their highest priority change
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management, program management or relevant experience.
* Proven track record of delivering complex initiatives in fast-paced environments.
* Advanced knowledge of the product development life cycle, design, and data analytics.
* Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
* Excellent organizational skills to effectively track and manage work in a fast-paced and complex environment.
* Understand the process and new ideas of Agile software delivery (including management of an agile team).
* Proven success in collaborating with cross-functional teams, influencing and driving decisions.
* Excellent verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document require...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:10
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You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Software Engineer II at JPMorgan Chase within the Model Risk Governance and Review Technology team , you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way.
As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities
* Executes standard software solutions, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 2+ years applied experience.
* Hands-on practical experience in system design, application development, testing, and operational stability
* Design oriented approach; Think long-term solutions and able to provide alternate quicker solutions too.
* Committed with a sense of ownership on deliverables and a sense of craftmanship on tasks.
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
* Demonstratable ability to code in one or more languages (Java, Javascript, Node.js, Angular etc)
* Experience across trhe whole Software Development Life Cycle.
* Exposure to agile methodologies such as CI/CD, Applicant Resiliency, and Security.
Preferred qualifications, capabilities, and skills
* Proficiency in Java, Spring Boot, Oracle Database
* Proficiency in Angular 14
* Full Stack development experience, leaning more towards the UI side
* Cloud Services such as AWS and Pivotal cloud; Docker; JPA; Java; JSON; Maven; Oracle; Git;...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:09
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
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Type: Permanent Location: Lake Zurich, US-IL
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:09
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Bilingual English and Greek required
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities gro...
....Read more...
Type: Permanent Location: Whitestone, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:08
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Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions.
Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth.
As a Solutions Analyst II in CORPORATE & INVESTMENT BANK , you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills.
You'll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions.
Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies.
Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems.
Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs.
Job responsibilities
* Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
* Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions
* Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment
* Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field
* Guide the work of others, ensuring timely completion and adherence to established principles and practices
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements
* Experience and understanding of TDD, BDD, CI/CD Automation Framework
* Experience with Selenium, Python, Java, BDD Cucumber and Data Engineering Methodologies
* Basic knowledge of Agile Practices like SCRUM, KANBAN, etc.
* Basic knowledge of JIRA, SharePoint, Confluence
* Demonstrated proficiency in data fluency, including experience with data extraction, interpretation, and making data-informed decisions
* Developing technical fluency in relevant platforms, software tools, and technologies, with a curiosity to continuously expand technical knowledge
* Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations
* Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences
Preferr...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-09-21 08:35:07