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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:54
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Madison, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:48
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JPMorgan Asset Management provides investment management products and services to institutional and individual investors worldwide.
It offers the full spectrum of investment strategies - from equity, cash management, fixed income, currency and asset allocation to alternative asset classes such as private equity, real estate, and hedge funds.
Global Funds Management oversees the delivery of J.P.
Morgan Funds, ETFs, Separately Managed Accounts, Retirement Solutions, and the NY State Advisor-Guided 529 Plan to individual and institutional investors around the world with 175B in Defined Contribution assets under management.
JPMorgan Chase & Co.
is a strong retirement player aspiring to market leadership.
Each day 10,000 Baby Boomers turn 65, meaning saving for and providing income in retirement is one of the firm's top strategic priorities.
Job Summary
As an Internal Client Advisor Retirement Plan Specialist within the Chase Middle Market Banking team, you will play a crucial role in addressing the retirement needs of our clients.
Your responsibilities will include connecting advisors and their clients to our award-winning retirement plan resources and solutions, with the ultimate goal of improving retirement outcomes for small businesses, their employees, and team member retirement plan participants.
You will be part of a team that provides comprehensive recordkeeping and retirement plan services to private sector defined contribution retirement plans for small to mid-sized plans, while also identifying investment placement opportunities for existing retirement advisor sold plans.
Our team offers two record keeping platforms: Retirement Link, our solution for small to mid-market businesses, and Everyday 401K (EDK), our solution for start-ups and small plans.
Job Responsibilities
* Educating advisors on our record keeping solutions while gaining investment market share
* Providing plan insight, industry & competitive perspective to inform client decisions
* Coordinating with DC and retail field sales counterparts to promote platform solutions
* Implementing our sales process to uncover opportunities and advance sales
* Supporting external sales team by ensuring content, capabilities, and tools are in sync
* Managing pipeline and implementation pre-work to ensure seamless support experience
Required qualifications, capabilities and skills
* Proven track record of sales success developing and maintaining relationships
* Ability to multi-task and manage priorities across multiple territories
* Financial market and retirement industry understanding & aptitude
* Excellent written and verbal communication skills
* Ability to leverage multiple resources and systems to maximize productivity
* Coachability and ability to incorporate feedback quickly and consistently
* Effectiveness in presenting complex ideas, resources, and solutions
* Proven track record of success in performance ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:44
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Join our team with responsibility for overall performance and end-to-end project management of multi-discipline Real Estate projects and initiatives.
As a Mid-West Program Manager within the Global Real Estate (GRE) team, you'll be the go-to expert for each Line of Business (LOB) on all project-related activities.
You'll lead the charge in managing complex, multi-disciplinary GRE projects and initiatives, ensuring they stay on track and within budget, no matter their size or planning status.
Your mission will include rallying the right stakeholders and ensuring all regional administrative tasks are executed with precision and speed.
This position reports directly to the Regional Real Estate Manager.
Job Responsibilities:
* Manage regional reporting including change in seat supply, project milestone, executive updates, occupancy chargeback reconciliation and reporting
* Effectively and proactively manage building vacancy to support ongoing LOB demand
* Strategically and tactically execute LOB moves in support of growth, retractions and Global Real Estate initiatives
* Act as the single point of contact to LOB for all project-related concerns and communications
* Coordinate project activity and communications with GRE and project stakeholders
* Establish annual and periodic regional reporting need to know and value-added information required to drive intelligent real estate strategy
* Monitor and manage sub-region efforts to ensure projects stay on schedule, including but not limited to: 1) TFA/CERP approvals, 2) project milestones, 3) cost center adjustments, 4) Building360 / TriRiga floor plan updates Required qualifications, skills, and capabilities:
Required qualifications, skills, and capabilities:
* 6+ years of real estate or related experience
* Experience leveraging real estate & property metrics, and occupancy standards in day to day
* Excellent communication skills (verbal and written)
* Experience leading projects, process improvement and influencing stakeholders
* Ability to interact with wide array of internal partners, including senior management
* Ability to creatively solve tactical issues
* Ability to work against short timelines in a fast paced environment
* Must have excellent organizational, strategic planning, and technical skills
* Self-motivated, strong time management skills with ability to manage multiple projects and deliverables
* Strong relationship building skills with ability to influence at senior levels
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction proce...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:41
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This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence.
The Chief Data & Analytics Office governs and enables Firm wide AI/ML capabilities, drives strategy and solutions to maximize the value of data across the firm, as well as designing and delivering enterprise data and analytics capabilities through key products and platforms.
As a Senior Internal Audit Associate within the Chief Data & Analytics organization, you will assist with ongoing risk assessment, control identification, audit execution, and continuous monitoring activities.
This role is perfectly suited for an experienced IT audit professional with a keen interest and understanding of Artificial Intelligence and Data, as well as the audit and risk skills necessary to effectively execute global audits.
Job Responsibilities:
* Participate in audit engagements from planning to reporting and produce quality deliverables to both department and professional standards while ensuring audits are completed timely and within budget
* Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management's controls
* Communicate audit findings to management and identify opportunities for improvement
* Create and maintain collaborative working relationships with stakeholders, while providing independent challenge
* Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, respect, excellence and innovation
* Stay up to date with evolving industry and regulatory developments
* Find ways to drive efficiencies in audit process through automation while embracing the innovative opportunities offered by new technologies
Required qualifications, capabilities and skills:
* Bachelor's degree (or relevant financial services experience) required.
* Experience with auditing technology controls and an understanding of emerging technology (e.g., Artificial Intelligence/Machine Learning).
* One of the following professional qualifications is required: Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP).
* Experience with internal audit methodology and applying concepts in audit delivery and execution.
* Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
* Excellent verbal and written communications skills.
* Advanced analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness.
* Enthusiastic and self-motivated, with a keen interest in learning; effective under pressure and willing to take personal responsibility/accountability.
JPMorganChase, one of the oldest financial institutions, offers innovative financ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:41
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If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
As a Principal Software Engineer at JPMorgan Chase within the Asset & Wealth Management space, you will provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable manner.
You will leverage your advanced technical capabilities and collaborate with colleagues across the organization to promote best-in-class outcomes across various technologies, supporting one or more of the firm's portfolios.
Job responsibilities
* Creates complex and scalable coding frameworks using appropriate software design frameworks
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Advises cross-functional teams on technological matters within your domain of expertise
* Drives the adoption of AI technologies to enhance software capabilities and improve user experience
* Serves as the function's go-to subject matter expert
* Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
* Creates durable, reusable software frameworks that are leveraged across teams and functions
* Influences leaders and senior stakeholders across business, product, and technology teams
* Champions the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Extensive experience in enterprise programming, with a strong understanding of technology and development principles.
* Proficiency in modern cloud platforms, particularly AWS, with experience in designing and managing scalable cloud-based solutions.
* Experience in integrating AI and machine learning technologies into software solutions to enhance functionality and user experience.
* Strong skills in database design, optimization, and maintenance, with experience in ensuring data integrity and performance.
* Demonstrated experience in leading teams using agile methodologies, such as Scrum or Kanban, to deliver projects efficiently and effectively
* Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
* Ability to present and effectively communicate with Senior Leaders and Execu...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:40
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Job Responsibilities
* Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles.
* Develop long-term client relationships.
* Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction.
* Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies.
* Proactively discuss client trends/issues with internal partners to further customize solutions for clients.
* Actively participate in deal team meetings as new products and services are added to clients.
* Influence internal partners to recommend products and services based on knowledge of client behaviors.
* Learn and understand existing and upcoming technologies to support client consultation and requests.
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success.
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape.
Required Qualifications, Capabilities, and Skills
* Demonstrate data analytics and change management experience.
* Influence others without direct supervision.
* Provide quantifiable management reporting and present findings.
* Execute project management tasks effectively.
* Exhibit excellent verbal, written, interpersonal, presentation, negotiating, and organizational skills.
* Think strategically with the ability to adapt to change.
* Demonstrate team-building skills and ability to work in a team environment.
* Possess 3+ years of client-facing work experience.
Preferred Qualifications, Capabilities, and Skills
* Exhibit comprehensive knowledge of Treasury Services products.
* Hold a Bachelor of Science or Business Administration Degree.
* Show passion for learning new operating models, technologies, and industry trends.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:37
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Take your cybersecurity expertise to new heights by joining a team of exceptionally talented professionals and solidify your place among top performers in the industry.
As a Principal Cybersecurity Architect at JPMorganChase within the Cybersecurity and Technology Controls line of business, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies as well as support the adoption of strategic global solutions.
Leverage your advanced architecture capabilities to identify, communicate, and mitigate risk, and collaborate with colleagues across the organization to drive best-in-class outcomes.
Job responsibilities
* Advises cross-functional teams on technology selections and decisions to achieve target state cybersecurity on improvements to current cybersecurity parameters
* Develops multi-year roadmaps aligned with business and architecture strategy and priorities
* Creates complex and scalable coding frameworks on the public cloud for new system design patterns and process templates
* Develops secure and high-quality production code and reviews and debugs code written by others
* Serves as the function's go-to subject matter expert and drives thought leadership within the product line
* Contributes to the development of technical methods in cybersecurity in line with the latest product development methodologies
* Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions
* Participates in the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Cybersecurity Architecture concepts and 10+ years applied experience
* Hands-on practical experience in cybersecurity architecture or engineering that can be applied and reused across businesses, functions, and systems
* Fluent in one or more programming languages
* Experience with threat modeling
* Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
* Ability to present and effectively communicate with senior leaders and executives
* Understanding of the business and knowledgeable of latest risk trends in the internal and external environments
* Practical cloud native experience
* Experience leading a product as a product security manager
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan a...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:33
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Join our dynamic team as a Business Analyst and embark on a fulfilling and challenging career.
You'll have the chance to make a meaningful impact by supporting process improvements and key initiatives while expanding your creative skills in a collaborative and supportive environment.
Contribute to our mission and advance your career with us.
As a Business Analyst within JPMorganChase, you will be instrumental in driving operational efficiency and change initiatives through data and process analysis.
Your role will involve identifying patterns in data, generating insightful reports, and developing solutions that align with business strategies.
You'll apply your knowledge of automation and data analytics to solve problems and enhance processes.
Collaborating with various teams, delegating tasks, and coaching others will be key to ensuring successful project completion.
Your strategic thinking, innovation, and team-building skills will be crucial to your success in this role.
As a member of the IP Data Management Team, you'll engage, contribute, and support the Data Management processes and procedures that drive our strategic initiatives across Incident, Problem and Change Management within the Configuration Management Database (CMDB) in the ServiceNow platform.
In this role you will be collaborating with various stakeholders to identify business needs and opportunities, defining requirements and solutions, and working on process improvement initiatives.
You will also help maintaining the Operational Responsibilities defined across our Data Support Model.
Also enabling automation to replace manual task performed across our organization.
Job Responsibilities
* Collaborate with stakeholders to identify business requirements and opportunities
* Develop and document business processes and workflows
* Facilitate requirements gathering sessions with stakeholders
* Create and maintain technical documentation
* Manage data within ServiceNow using the Common Services Data Model (CSDM)
* Provide daily support and maintain operations in ServiceNow for GTI Data Governance, including communicating with end users, analyzing data / trends, and escalating issues
* Create and maintain data management dashboards
* Continually adapt operations with the firm's evolving data strategy, frequently onboarding and executing tactical processes while simultaneously building strategic solutions for process automation
* Partner with IP Incident, Problem and Change Process Leads to ensure optimal levels of support are maintained and delivered
* Manage data management BAU queues within the required SLA prioritizing work effectively so that critical data management outcomes are achieved
* Monitor and engage in development initiatives within ServiceNow that could change or impact the IP Data Management goals and priorities
* Support and test any ServiceNow releases that have impact to current Data Management workflo...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:31
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Join us as we embark on a journey of collaboration and innovation, where your unique skills and talents will be valued and celebrated.
Together we will create a brighter future and make a meaningful difference.
As a Lead Data Engineer at JPMorgan Chase within the Consumer and Community Banking division, you will be an integral part of an agile team that works to enhance, build, and deliver data collection, storage, access, and analytics solutions in a secure, stable, and scalable way.
You will be a core technical contributor responsible for maintaining critical data pipelines and architectures across multiple technical areas within various business functions in support of the firm's business objectives.
You will deliver innovative data management solutions using Python and AWS.
Lead Data Engineer delivering innovative data management solutions using Python and AWS.
Job responsibilities
* Provide direction, oversight, and coaching for a team of entry-level to mid-level engineers working on basic to moderately complex tasks.
* Executes solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Collaborate with data analysts, data scientists, and business stakeholders to understand data requirements and translate them into effective visual solutions.
* Work in an Agile development environment with team members, including Product Managers, SRE Engineers.
* Develop secure, high-quality production code, review and debug code written by others, and drive decisions influencing product design, application functionality, and technical operations.
* Serve as a subject matter expert in one or more areas of focus and actively contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices of the end to end Development Life Cycle.
* Influence peers and project decision-makers to consider the use and application of leading-edge technologies.
* Stay current with industry trends and emerging technologies in Data Management, Artificial Intelligence and Machine Learning.
Required qualifications, capabilities, and skills
* Formal training or certification on data engineering concepts and 5+ years applied experience.
* Demonstrated coaching and mentoring experience.
* Hands-on experience in writing code using Python libraries such as Pandas, Boto3, PySpark, and Jupyter Notebooks, along with AWS services including Glue, S3, Kafka, and Kubernetes.
* Hands-on practical experience delivering system design, application development, testing, and operational stability.
* Collaborate with various stakeholders and independently tackle design and functionality challenges with minimal oversight.
* Proficient in automation and continuous delivery methods.
* Skilled in resolving code issues and proficient in Git for managing repositories and te...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:30
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If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Software Engineering at JPMorganChase within the Home Loan - Servicing Technology group, you lead a technical area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job responsibilities
* Leads technology and process implementations to achieve functional technology objectives
* Demonstrates expertise in site reliability principles and balances features, efficiency, and stability.
* Effectively negotiates with peers and executive partners to ensure optimal outcomes for all.
* Drives the adoption of site reliability practices throughout the organization.
* Ensures teams demonstrate site reliability best practices, empirically proven through stability and reliability metrics.
* Drives a culture of continual improvement and solicits real-time feedback to enhance the customer experience.
* Delivers technical solutions that can be leveraged across multiple businesses and domains
* Provides personalized coaching for entry to mid-level team members.
* Ensures team documents and shares knowledge and innovations via internal forums, communities of practice, guilds, and conferences.
* Employs AI-driven solutions to streamline processes and enhance operational efficiency.
* Leverages AI tools to enhance operational effectiveness and automate processes, ensuring high-quality customer service.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Experience developing or leading cross-functional teams of technologists
* Experience with hiring, developing, and recognizing talent
* Experience leading a product as a Product Owner or Product Manager
* Practical cloud native experience
* Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
* Provides personalized coaching for entry to mid-level team members.
* Ensures team documents and shares knowledge and innovations via internal forums, communities of practice, guilds, and conferences.
Preferred qualifications, capabilities, and skills
* Demonstrates an understanding of the fine balance between features, efficiency, and stability.
* Active experience or deep curiosity in applying AI to operations-such as LLM-based copilots, anomaly detection, automated runbooks, autonomous agents (e.g.
CrewAI,...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:27
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This position is ideal for someone with knowledge of various technologies, operating systems, databases and network components, including in cloud-based environments, as well as the audit and risk skills to be able to effectively execute global technology audits.
As a Technology Senior Auditor within the Infrastructure Platforms Technology Audit Team, you will execute the annual audit plan, participate in audit engagements by performing audit testing, and participate in various continuous monitoring efforts.
Job Responsibilities
* Participate on technology audit engagements, from planning to reporting, and produce quality deliverables to both department and professional standards, while ensuring audits are completed timely and within budget.
* Work closely with global Audit colleagues in the early identification of emerging control issues, and report them in a timely manner to Audit management and business stakeholders
* Partner with stakeholders, business management, other control groups (i.e.
risk management, compliance, fraud prevention), external auditors, and regulators, establishing strong working relationships while maintaining independence
* Finalize audit findings and use judgment to provide an overall opinion on the control environment by developing recommendations to strengthen internal controls
* Communicate audit findings to management, and identify opportunities for improvement in the design and effectiveness of key controls
* Stay up-to-date with evolving industry/regulatory changes impacting the business and participate in appropriate control forums
* Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Recognize the confidential nature of Internal Audit communications and access to information; exercise discipline in protecting the confidentiality and security of information in accordance with firm policy
Required Qualifications, Skills and Capabilities
* Extensive internal or external technology auditing experience, or relevant technology risk and control management experience.
* Knowledge and experience in various Technology and Cyber domains, for e.g., Architecture, Vulnerability Management, Cloud, etc.
* Understanding of internal control concepts, with proven ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
* Advanced analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness
* Excellent written, verbal, and presentation skills; adept at presenting complex and sensitive issues to senior management and strong interpersonal and influencing skills, with the ability to establish credibility and build partnerships with senior business and control partners
* Enthusiastic and self-motivated, with a keen interest in le...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:24
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Join our team as a Trust & Estate Operations Insurance Officer, where you will play a pivotal role in managing our Real Estate and Oil & Gas insurance operations.
This is an opportunity to leverage your expertise and make a significant impact within our Asset Wealth Management Trust & Estate Fiduciary client accounts.
As a Trust & Estate Operations Insurance Officer in our Asset Wealth Management team, you will oversee and manage insurance operations within Trust & Estate client accounts.
You will coordinate with various stakeholders to ensure effective management of insurance policies, claims, and renewals, enhancing operational efficiency and mitigating risks.
Job Responsibilities:
* Manage and oversee Real Estate and Oil & Gas insurance operations within Trust & Estate client accounts.
* Coordinate with internal and external stakeholders, including vendors, underwriters, and property managers, to ensure effective management of insurance policies, claims, and renewals.
* Leverage expertise in Real Estate, Oil & Gas, and insurance to enhance operational efficiency and mitigate risks.
* Handle documentation and renewal of external insurance policies for real estate properties, tenants, and Oil & Gas working interests.
* Conduct insurance assessments during triennial appraisals and annual reviews to ensure adequate coverage.
* Prepare and maintain monthly reports to monitor financial activities, new assets, and claim statuses.
* Support the annual renewal process of the Master Insurance Program (MIP).
* Assist in evaluating existing policies, carrier quality, and coverage limits to ensure compliance and adequacy.
* Develop and maintain detailed procedures, workflows, and models to optimize operational efficiency.
* Collaborate with external vendors and internal business partners to resolve issues and implement process improvements.
* Work closely with management to prioritize and implement improvement opportunities.
Required Qualifications, Capabilities, and Skills:
* Minimum of 3 years of experience managing Real Estate and Oil & Gas insurance industry operations.
* Strong expertise in Real Estate, Oil & Gas, and insurance fields.
* Excellent coordination and communication skills to work with internal and external stakeholders.
* Experience in conducting insurance assessments and preparing financial reports.
* Ability to collaborate effectively across multiple lines of business, suppliers, and various levels of management.
* Excellent written and verbal communication skills.
* Strong attention to detail and organizational skills.
* Must be able to work efficiently and independently.
* Highly proficient in Microsoft Suite of Applications, including Access, Excel, OneNote, and PowerPoint.
Preferred Qualifications, Capabilities, and Skills:
* Insurance License.
* Strong resilience when working in high-pressure, deadline-oriented envir...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:22
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Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Lead Cybersecurity Architect at JPMorgan Chase within the Cybersecurity and Technology Controls team, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for carrying out critical cybersecurity architecture solutions by identifying, creating, and communicating risk, mitigation options, and solutions across multiple technical areas within various business functions in support of project goals.
Job responsibilities
* Acts as the primary point of contact for security-related issues for product and development teams, running applications, platform, and infrastructure services.
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future cybersecurity needs.
* Defines the technical target state of their cybersecurity product and drives achievement of the strategy.
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall cybersecurity of software applications and systems.
* Leads evaluation sessions with external vendors, startups, and internal teams to drive continuous improvement and assess cybersecurity design and technical credentials for use in existing systems and architecture.
* Conducts security architecture reviews and threat models to identify vulnerabilities and recommend solutions.
* Performs smart contract audits and provides remediation recommendations aligned to Blockchain/Web3 best practices.
* Leads communities of practice to drive awareness and use of new and leading-edge cybersecurity technologies
* Evaluate current and emerging technologies to recommend the best solutions for the future state architecture
Required qualifications, capabilities, and skills
* Formal training or certification on software/systems engineering concepts and 5+ years applied experience.
* Experience with Blockchain security and different threats applicable to private , private-permissioned, and public Blockchains
* Proficiency at least at one cybersecurity domain, and working knowledge in multiple, e.g., Identity and Access Management, Network Security, Application Security.
* Good familiarity with various threat modelling methodologies, e.g., STRIDE, PASTA, attack trees
* Demonstrated experience utilizing OWASP Top 10, MITRE ATT&CK, STIX, etc.
to assess the impact and severity of vulnerabilities and weaknesses to the business.
* Strong understanding of smart contracts, smart contract common vulnerabilities, and security development patterns applied to smart contracts.
* Hands-on practical experience delivering enterprise-level cybersecurity solution architectur...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:21
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JPMorganChase is required to develop recovery and resolution plans as well as related capabilities to execute or otherwise operationalize these plans.
The Recovery Plan details the actions that the Firm would take to avoid failure by staying well-capitalized and well-funded in the case of an adverse event.
The Resolution Plan, commonly known as a living will, details the Firm's strategy for a rapid and orderly resolution in the event of a material financial distress or failure of the Firm.
The Commercial & Investment Bank (CIB) Recovery & Resolution team (CIB R&R) is responsible for the governance and implementation of CIB-related deliverables to the Firm's Recovery and Resolution Plans.
CIB R&R partners extensively with internal stakeholders to inform, oversee, manage, and complete deliverables before they are reviewed with senior management and then submitted to regulators.
As a Senior Associate within the Resolution & Recovery team, you will be part of a global team stationed in Brooklyn, Chicago, Bengaluru, and London.
You will be responsible for effectively planning and managing the execution of resolution deliverables assigned to the Corporate and Investment Bank.
In this role, you will have the chance to collaborate with various business lines and functional areas across the world to implement the Corporate and Investment Bank Resolution & Recovery program.
Job responsibilities
* Coordinate across CIB legal entities, lines of business, and other key areas (e.g., Legal, Tax, Finance, Operations, Risk, Business managers/partners) to develop time-sensitive resolution planning deliverables in a well-controlled and -governed manner.
* Provide clear written and verbal direction on deliverable requirements and status; lead working groups or ad hoc meetings with stakeholders to move deliverables forward, across varying time zones and teams.
* Create project plans for deliverables, inclusive of sign off strategy and executive review calendaring; develop materials for presentation to senior management and other stakeholders.
* Prepare management reports, including scorecards and steering forum materials.
* Ensure that governance and support documentation is complete, accurate, and updated; contribute to internal audit, control, and regulatory engagements.
* Develop an understanding of applicable regulations and policies impacting CIB R&R.
* Assist with ad hoc assignments and other projects to support the CIB R&R team.
Required qualifications, capabilities, and skills
* Bachelor's Degree
* 5+ years of work experience at a financial services company or in a project or program management capacity.
* Strong written and verbal communication skills.
* Ability to think creatively with a problem-solving mindset.
* Attention to detail and interpersonal skills with the ability to foster a sense of teamwork.
* Ability to operate in a fast-paced environment under a high level of scrutiny.
...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:19
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As Chase Travel continues to expand, we have a terrific opportunity for someone looking to grow in their career in travel.
We are driving success in a diverse and collaborative culture with a commitment to creating an environment with opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement.
We are looking for best-in-class talent; individuals who are collaborative, dependable, and customer-focused.
As a Travel Support Specialist in Chase Travel, you will have an understanding of travel and/or customer service with an emphasis on being hospitable, a great communicator and providing invaluable support to our Designers.
Job Responsibilities
* Provide back-office support by building and managing itineraries and maintaining customer profiles in collaboration with Travel Designers.
* Manage the intake and distribution of customer requests, including digital intake processes.
* Oversee the pre-trip experience, including pre-trip check-ins, benefit reinforcement, milestone recognition, VIP treatment, and travel advisories.
* Coordinate payment fulfillment and invoicing in partnership with Travel Designers.
* Manage the post-trip customer experience to ensure satisfaction and gather feedback.
* Conduct research on destinations, activities, events, and local restaurants to provide personalized recommendations.
* Arrange client reservations for spa, restaurants, transfers, and rental cars through concierge services or on-site suppliers.
* Partner with vendors to ensure customer preferences and special arrangements are recognized and fulfilled.
* Manage the booking review checklist as part of the booking lifecycle to ensure accuracy and completeness.
* Assist advisors in organizing client travel expenses and provide necessary information to meet final payment deadlines.
* Compose and send VIP emails to hotels prior to client arrival to ensure all desired amenities, details, preferences, and special requests are in place.
* Participate in agency and supplier-hosted webinars for specific destinations, preferred vendor services, and travel insurance as time permits.
* Engage in agency-sponsored events both in-office and off-premises to network with preferred hotels and suppliers.
Required qualifications, capabilities, and skills
* Exceptional written and verbal communication skills, ensuring clarity and conciseness in all interactions.
* Superior organizational skills, including prioritization, execution of projects, and follow-through, with the flexibility to adapt to last-minute requests.
* Professionalism, initiative, persistence, flexibility, and patience in all tasks.
* Proven ability to work independently and collaboratively in a team environment.
* Some knowledge of geography and personal travel experience.
* Ability to think on your feet and ask insightful follow-up questions when faced with c...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:07
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Melville, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:04
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Job Summary:
Are you a Product Manager with 4+ years of experience delivering Payments Products? As a Product Manager, you will play a crucial role in delivering high-quality products that resonate with our clients.
Join us to make a meaningful impact by building end-to-end payments product experiences that drive value for our customers through successful product launches and exceptional client experiences.
A s a Senior Associate - Product Manager in our team, you will be at the forefront of product innovation, guiding the end-to-end product life cycle.
You will act as the voice of the customer, developing profitable products that provide customer value.
Collaborating closely with cross-functional teams, including Engineering, Program Management, Legal, Risk, Compliance, Controls, Design, and Analytics, you will ensure scalability, resiliency, and stability in delivering high-quality products that exceed customer expectations.
Your focus will be on building comprehensive end-to-end payments product experiences that align with our strategic goals.
Job Responsibilities:
* Develop and execute a product strategy and vision that delivers value to customers.
* Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
* Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition.
* Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
* Monitor and drive product success through performance metrics, customer feedback, and manage product issues while ensuring compatibility with evolving technologies.
* Maintain comprehensive product documentation and training materials.
* Support sales, Relationship Managers, and Solutions teams with product expertise and maintain strong stakeholder relationships.
* Support sales presentations, client discussions, and Request For Proposal (RFP) processes.
* Oversee vendor and partner engagements/relationships in collaboration with Payments partner groups.
* Lead scrum ceremonies and apply agile principles to work through ambiguity and technical architecture, with a deep focus on collaboration with engineering teams.
Required Qualifications, Capabilities, and Skills:
* 4+ years of experience in product management or a relevant domain area.
* Advanced knowledge of the product development life cycle, design, and data analytics.
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
* Demonstrated success in product management roles, ideally within the financial services industry.
* Exceptional leadership, communication, and interpersonal skills for driving change and influencing stakeholders.
* Ability to think strategically with a focus on long-term ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:47:02
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JPMorgan Chase is seeking a Vice President to join our Capital and Liquidity Policy team within the Treasury/Chief Investment Office (T/CIO)
T/CIO is responsible for firm-wide asset and liability management, including management of the firm's interest rate risk, structural foreign exchange risk, funding, liquidity risk and capital, as well as the company-sponsored retirement plan.
As a Vice President in Capital & Liquidity Policy, you will help to interpret and provide guidance on US regulatory capital and liquidity rules for current, pending, and proposed strategic business initiatives and transactions in support of the Commercial & Investment Bank Securitized Products Group (SPG) sub line-of-business, Risk, Finance and Technology.
This role will also provide leadership and subject matter expertise on Securitization RWA requirements.
You will be responsible for delivering high quality regulatory capital & liquidity analyses and reviews by maintaining a high level of current technical knowledge and applying it to generate high quality support.
Job responsibilities:
You will be responsible for delivering high quality regulatory capital & liquidity analyses and reviews by:
* Maintaining a high level of current technical knowledge and applying it to generate high quality support and oversight
* Obtaining a clear understanding of the business initiative/transaction/scenario in question ensuring all relevant key facts are considered
* Understanding the economic drivers and other factors relevant for the situation in question
* Independently and efficiently identifying the relevant regulatory guidance and policy interpretations/expectations
* Performing a comprehensive and balanced analysis addressing the strengths/weaknesses of the potential conclusions
* Proposing conclusions that appropriately consider the relevant regulations and supporting regulatory guidance, regulatory feedback along with considerations such as risk, operational feasibility, market practice, and materiality
* Providing guidance to stakeholders to ensure compliance with capital and liquidity rules
Required qualifications, capabilities, and skills:
* Minimum of 5-7 years relevant work experience, banking and finance experience with either a leading bank or a Big Four accounting firm strongly preferred
* Strong knowledge of financial products and understanding of complex financing structures
* Strong knowledge of the US capital rules
* Ability to perform a comprehensive and balanced analyses of complex trade structures
* Excellent interpersonal and communication skills
* Demonstrate an ability to explain complex topics clearly, concisely, persuasively, and in a manner appropriate to the audience, while explaining the business purpose and intent of the transaction/scenario being presented/evaluated
Preferred qualifications, capabilities, and skills:
* Prior experience in the Securitization space
* Ba...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:46:59
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Become an integral part of Global Securitized Products Group, where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Administrative Assistant in Global Securitized Products Group, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job Responsibilities
* Handle regular activities without prompting, advising in advance of any issues or delays.
* Process a high volume of invoices and expenses with accuracy and timeliness, acting as a subject matter expert for policies and procedures.
* Arrange and monitor multifaceted domestic and international travel.
* Help plan, organize, and execute various events, providing on-site support at offsite conferences.
* Produce high-quality emails and messages to individuals at all levels of the organization.
* Assist with the onboarding of new team members, including monitoring desk setup and system access.
* Work collaboratively with the group's administrative assistants, fostering positive partnerships to support each other smoothly.
* Assist with work overflow and special projects as needed.
Required Qualifications, Capabilities, and Skills
* A minimum of five years of administrative experience.
* Experience in supporting multiple executives.
* Excellent interpersonal, written, and verbal communication skills.
* Enthusiastic and self-motivated, with the ability to remain calm and effective under pressure.
* Highly organized and detail-oriented, with a commitment to accuracy.
* Ability to exercise independent judgment in diverse situations.
* Proficiency in Microsoft Office applications and collaboration platforms (e.g., Teams, OneNote)
* Motivated by a collaborative environment and willing to go above and beyond.
Preferred qualifications, capabilities, and skills
* Experience supporting executives at the Managing Director level or equivalent.
* College degree is a plus
Note: This role requires five days in the office, from Monday to Friday, and does not support hybrid options.
Your standard hours will be from 7:30 AM to 4:30 PM, or 8:00 AM to 5:00 PM.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:46:58
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This role offers an exciting opportunity to become a subject matter expert in customer experience, collaborate across Consumer and Community Banking, and promote meaningful improvements.
As an Executive Director within the CX Insights & Innovation team, you will leverage various tools, insights, data, and analysis to thoroughly understand the Card & Connected Commerce customer experience.
You will be responsible for pinpointing customer challenges across Servicing, Digital, and Travel experiences using these insights, and will be instrumental in crafting cross-functional solutions.
Job Responsibilities
* Aggregate CX data & insights from various sources; synthesize and identify key insights across Card & Connected Commerce.
* Use data & insights to identify solutions for CX Book of Work and Card product prioritization.
* Understand NPS challenges, articulate them, and drive awareness around actionable solutions.
* Identify initiatives to improve CX and create a holistic view of Card & Commerce CX opportunities.
* Proactively share customer pain points and key insights with stakeholders and align on solutions.
Required Qualifications, Capabilities, and Skills
* Strong leadership and interpersonal skills to influence stakeholders and managers.
* Skilled at translating data into strategic insights for executive communication.
* Ability to work effectively with Data & Analytics to direct outcomes.
* Excellent problem-solving, written, and verbal communication skills.
* Responsible for developing business objectives aligned to overall business.
* Ability to thrive in a fast-paced, collaborative environment.
* Excellent judgment and independent decision-making ability.
* Strong skills with MS Excel, PowerPoint, and Pitch Pro.
* Bachelor's Degree required.
Preferred Qualifications, Capabilities, and Skills
* At least 8 years of relevant business experience, particularly with strategy and analytics.
* Strategy/consulting background preferred.
* Strong business knowledge overall, with detailed knowledge of Card.
* Master's degree preferred.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:46:56
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You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy
* Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc.
* Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed.
Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action
* Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes
* Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels
Required qualifications, capabilities, and skills
* High School Diploma or equivalent
* Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools
* Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues.
* Working knowledge of appropriate Mic...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:46:55
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Short Job Description
Take a lead role in acquiring, managing, and retaining meaningful relationships that deliver outstanding experience to our customers.
Posting Description
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing n...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:46:54
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Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm's robust risk strategy.
As a Compliance and Operations Risk Test Lead in the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management.
Your expertise in test execution will be crucial in managing and conducting precise and accountable tests, ensuring alignment with the firm's highest risks.
Your analytical thinking and problem-solving skills will be key in identifying control coverage gaps and driving remediation of control issues.
You will also be responsible for planning and organizing your own work, and potentially that of a team, while liaising and coordinating activities across various departments.
Your role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes.
Job responsibilities
* Conduct comprehensive testing processes, ensuring all activities are completed accurately and on time, while adhering to the firm's highest risk priorities.
* Utilize advanced analytical thinking to identify control coverage gaps and verify that controls are properly designed and implemented.
* Apply problem-solving skills to address complex situations, develop alternate solutions, and interpret policies to ensure compliance with technical standards.
* Collaborate with cross-functional teams to align testing efforts and maintain open communication with stakeholders, ensuring effective execution of tasks.
* Continuously improve control evaluation methods and interpret control ratings and metrics to enhance the firm's compliance and operational risk management.
Required qualifications, capabilities, and skills
* 3+ years of experience in executing and managing testing processes within a professional or specialized field.
* Demonstrated proficiency in analytical thinking, with a track record of systematically organizing, comparing, and evaluating various aspects of a situation to identify key information.
* Proven ability to perform assessments of the control environment, identifying control coverage gaps and verifying the proper design and implementation of controls.
* Experience in coordinating activities across multiple departments, with the ability to adapt to changing priorities and manage a team if required.
* Proficiency in utilizing Project Management methodologies, tools, and techniques to lead and manage aspects of the project management lifecycle.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercia...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:46:54
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Join us in revolutionizing the future of platform services, where innovation meets excellence.
As a leader in Modern Platform Services, you'll have the opportunity to drive transformative change, delivering cutting-edge solutions that redefine transaction processing and elevate customer experiences.
As an Executive Director, Product Director within the Card Authorization team, you will lead efforts to promote innovation and modernization across our platform capabilities.
You will collaborate with talented professionals to deliver groundbreaking solutions, with a focus on transaction message routing and production parallel processes.
Your role will involve uplifting existing platforms and creating new capabilities to enhance resiliency, code quality, and availability.
Additionally, you will explore opportunities to simplify customer experiences while maintaining strong risk practices, shaping the future of our technology landscape.
Job Responsibilities:
* Develop and implement a comprehensive strategic plan, maintaining and executing on our roadmap for message routing and production parallel validation.
* Oversee the development and execution of modernization efforts, focusing on architecture and operational efficiency.
* Identify and capitalize on new opportunities for growth and fraud loss reductions, including leveraging modern architecture concepts such as microservices and cloud-native solutions.
* Launch new capabilities to support modernization and improve resiliency, ensuring seamless transaction processing and compliance with payment network partners.
* Drive modernization efforts in collaboration with other product organizations, focusing on business architecture and capabilities mapping.
* Leverage technical expertise and product knowledge to effectively translate business requirements into innovative technology solutions, ensuring alignment with strategic goals and enhancing product value.
* Coach analysts and technologists on best practices for research, analysis, and requirements development.
* Support teams in navigating organizational roadblocks and fostering a culture of innovation and efficiency.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Business, Engineering, Computer Science, or a related field.
* 10+ years of experience in a combination of product, technology architecture, business architecture, or data architecture, with a proven track record of successfully leading teams and delivering high-impact solutions.
* Deep technical understanding of modern architecture concepts, including microservices, cloud-native solutions, and data architecture.
* Strong analytical and problem-solving skills, with the ability to break down complex problems into simplified deliverables.
* Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and senior leadership....
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-05 08:46:47
