-
Description & Requirements
The Senior Contracts Specialist is responsible for managing complex contract activities across both federal and state programs.
This role requires expertise in FAR/DFARS-governed federal contracts, State appeals (IDRE) contracts, and proposal development support.
The specialist will serve as a key advisor to internal stakeholders, providing guidance on contract interpretation, risk mitigation, negotiation strategies, and proposal compliance.
Key Responsibilities
Contract Administration & Compliance:
-Draft, review, and negotiate contracts, subcontracts, and amendments for federal and state programs.
-Ensure compliance with Federal Acquisition Regulation (FAR), DFARS, and state-specific requirements.
Proposal Support:
-Collaborate with business development and proposal teams to review RFPs, RFQs, and solicitations.
-Provide guidance on contractual terms, compliance requirements, and risk assessment during proposal preparation.
-Assist in developing cost and pricing narratives, certifications, and representations as required.
State Appeals (IDRE) Expertise:
-Manage contracts related to Independent Dispute Resolution Entity (IDRE) processes for state appeals.
-Interpret state regulations and ensure adherence to timelines and procedural requirements.
Compliance & Risk Management:
-Monitor contract performance and identify potential risks or compliance issues.
-Maintain accurate records and documentation for audits and reporting.
Stakeholder Support:
-Advise program managers and leadership on contractual obligations and regulatory requirements.
-Collaborate with legal, finance, and operations teams to resolve contract-related issues.
Process Improvement:
-Develop and implement best practices for contract administration and compliance monitoring.
-Support training initiatives for internal teams on contract policies and procedures.
Skills and Qualifications
* Minimum 3-5 years of experience in contract management.
* Proven experience with FAR/DFARS and federal contracting requirements.
* Strong knowledge of State appeals (IDRE) processes and related contract structures.
* Demonstrated experience supporting proposal development, including RFP analysis and compliance review.
* Strong negotiation, analytical, and communication skills.
* Proficiency in contract management systems and Microsoft Office Suite.
* Ability to manage multiple priorities in a fast-paced environment.
Essential Duties and Responsibilities:
- Lead compliance tracking in all areas of performance required by the contracts and vendor agreements.
- Provide client, project, operations and corporate compliance reporting and analytics.
- Monitor and reports on Service Level Agreements (SLAs).
- Meet with subcontractors, vendors and third party auditors.
- Develop business continuity, disaster recovery and document archiving reports.
- Oversight of external auditors and vendor quality assurance audi...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:11
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:10
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:09
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:08
-
Description & Requirements
The Senior Contracts Specialist is responsible for managing complex contract activities across both federal and state programs.
This role requires expertise in FAR/DFARS-governed federal contracts, State appeals (IDRE) contracts, and proposal development support.
The specialist will serve as a key advisor to internal stakeholders, providing guidance on contract interpretation, risk mitigation, negotiation strategies, and proposal compliance.
Key Responsibilities
Contract Administration & Compliance:
-Draft, review, and negotiate contracts, subcontracts, and amendments for federal and state programs.
-Ensure compliance with Federal Acquisition Regulation (FAR), DFARS, and state-specific requirements.
Proposal Support:
-Collaborate with business development and proposal teams to review RFPs, RFQs, and solicitations.
-Provide guidance on contractual terms, compliance requirements, and risk assessment during proposal preparation.
-Assist in developing cost and pricing narratives, certifications, and representations as required.
State Appeals (IDRE) Expertise:
-Manage contracts related to Independent Dispute Resolution Entity (IDRE) processes for state appeals.
-Interpret state regulations and ensure adherence to timelines and procedural requirements.
Compliance & Risk Management:
-Monitor contract performance and identify potential risks or compliance issues.
-Maintain accurate records and documentation for audits and reporting.
Stakeholder Support:
-Advise program managers and leadership on contractual obligations and regulatory requirements.
-Collaborate with legal, finance, and operations teams to resolve contract-related issues.
Process Improvement:
-Develop and implement best practices for contract administration and compliance monitoring.
-Support training initiatives for internal teams on contract policies and procedures.
Skills and Qualifications
* Minimum 3-5 years of experience in contract management.
* Proven experience with FAR/DFARS and federal contracting requirements.
* Strong knowledge of State appeals (IDRE) processes and related contract structures.
* Demonstrated experience supporting proposal development, including RFP analysis and compliance review.
* Strong negotiation, analytical, and communication skills.
* Proficiency in contract management systems and Microsoft Office Suite.
* Ability to manage multiple priorities in a fast-paced environment.
Essential Duties and Responsibilities:
- Lead compliance tracking in all areas of performance required by the contracts and vendor agreements.
- Provide client, project, operations and corporate compliance reporting and analytics.
- Monitor and reports on Service Level Agreements (SLAs).
- Meet with subcontractors, vendors and third party auditors.
- Develop business continuity, disaster recovery and document archiving reports.
- Oversight of external auditors and vendor quality assurance audi...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:07
-
Description & Requirements
The Senior Contracts Specialist is responsible for managing complex contract activities across both federal and state programs.
This role requires expertise in FAR/DFARS-governed federal contracts, State appeals (IDRE) contracts, and proposal development support.
The specialist will serve as a key advisor to internal stakeholders, providing guidance on contract interpretation, risk mitigation, negotiation strategies, and proposal compliance.
Key Responsibilities
Contract Administration & Compliance:
-Draft, review, and negotiate contracts, subcontracts, and amendments for federal and state programs.
-Ensure compliance with Federal Acquisition Regulation (FAR), DFARS, and state-specific requirements.
Proposal Support:
-Collaborate with business development and proposal teams to review RFPs, RFQs, and solicitations.
-Provide guidance on contractual terms, compliance requirements, and risk assessment during proposal preparation.
-Assist in developing cost and pricing narratives, certifications, and representations as required.
State Appeals (IDRE) Expertise:
-Manage contracts related to Independent Dispute Resolution Entity (IDRE) processes for state appeals.
-Interpret state regulations and ensure adherence to timelines and procedural requirements.
Compliance & Risk Management:
-Monitor contract performance and identify potential risks or compliance issues.
-Maintain accurate records and documentation for audits and reporting.
Stakeholder Support:
-Advise program managers and leadership on contractual obligations and regulatory requirements.
-Collaborate with legal, finance, and operations teams to resolve contract-related issues.
Process Improvement:
-Develop and implement best practices for contract administration and compliance monitoring.
-Support training initiatives for internal teams on contract policies and procedures.
Skills and Qualifications
* Minimum 3-5 years of experience in contract management.
* Proven experience with FAR/DFARS and federal contracting requirements.
* Strong knowledge of State appeals (IDRE) processes and related contract structures.
* Demonstrated experience supporting proposal development, including RFP analysis and compliance review.
* Strong negotiation, analytical, and communication skills.
* Proficiency in contract management systems and Microsoft Office Suite.
* Ability to manage multiple priorities in a fast-paced environment.
Essential Duties and Responsibilities:
- Lead compliance tracking in all areas of performance required by the contracts and vendor agreements.
- Provide client, project, operations and corporate compliance reporting and analytics.
- Monitor and reports on Service Level Agreements (SLAs).
- Meet with subcontractors, vendors and third party auditors.
- Develop business continuity, disaster recovery and document archiving reports.
- Oversight of external auditors and vendor quality assurance audi...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:06
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:05
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:04
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:03
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:03
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:02
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:01
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-09 07:38:00
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:59
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:58
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:57
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:56
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:55
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:54
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:53
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:51
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:51
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:50
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:49
-
Description & Requirements
DO NOT APPLY RADD TEST RRR Excel 1
Essential Duties and Responsibilities:
- Provides customer service for complex inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- May handle escalated and unresolved calls from less experienced representatives.
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- Must be fluent in English and specified secondary language.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
1.00
Maximum Salary
$
1.00
*
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-12-09 07:37:49
