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Are you passionate about applying data science and AI to optimize process engineering and shape client experiences at scale? If you enjoy solving complex business problems analytically, using AI in your day-to-day workflow, and influencing strategy for a critical line of business, then this opportunity is for you.
As a Data Scientist for Operations on our Home Lending Data and Analytics team, you'll have the opportunity to be at the forefront of building a best-in-class, automated, digital-led Home Lending business, focused on deepening relationships with our more than 70 million Chase households.
You'll need to partner cross-functionally to establish product analytics foundations, develop scalable machine learning and trigger-driven capabilities, and support testing and experimentation to improve measurable outcomes.
You will incorporate AI-native thinking, including practical application of AI in everyday analysis, decision support, and innovation, as well as a strong curiosity to identify, prototype, and scale new agentic use cases that improve product and client outcomes.
You'll need to be an avid learner with a growth mindset that's eager to apply data science and AI to help launch and evolve the top prioritized automation and customer relationship opportunities in Home Lending.
Job Responsibilities:
•Collaborate with product, strategy, and operations teams to provide analytical support for Home Lending Operations initiatives and decision-making
• Apply statistical methods, data analysis, and AI-assisted approaches to solve business problems related to product performance, client engagement, and operational efficiency outcomes
• Support end-to-end analytics delivery, from problem framing and measurement design through insight generation and communication to senior stakeholders
• Develop and refine analytics approaches for machine learning and trigger capabilities that help improve the operations process in a scalable, sustainable manner
• Partner cross-functionally to set up day-one measurements, including tracking, data quality, and KPI frameworks across operational and product dimensions.
• Operationalize experimentation frameworks to evaluate product and operations enhancements, quantify impact, and inform prioritization.
• Analyze client experience and journey outcomes, including AI-enabled discovery, to identify opportunities for improvement and measurable value creation
• Identify and develop high-value AI and agentic use cases that can improve analytical productivity, decision quality, and customer outcomes
Required qualifications, capabilities, and skills:
* Bachelor's degree in quantitative field (Computer Science, Engineering, Operations Research, Statistics, Economics, Math, Physics or related discipline) and 5 years of experience in advanced analytics roles
* Strong proficiency in statistical analysis, hypothesis testing, predictive modeling, and experimental design for product and customer...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:51
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial & Investment Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 6+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries
JPMorganChase, one...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:51
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Finance & Business Management (F&BM) optimizes business performance through expense management and delivery of key initiatives, while acting as a trusted advisor to leadership.
The role of a Business Manager is dynamic as it evolves based on needs, priorities and strategies of the organization.
As an Associate Business Manager for Corporate Responsibility's Global Government Relations (GGR) team, you will provide support to Corporate Responsibility and GGR Senior Leadership across an array of deliverables related to management of budget / expenses, vendors, headcount and various projects / initiatives.
The Finance & Business Management team for Corporate Responsibility is seeking to fill this role with someone who is passionate about leveraging their expertise to ensure financial discipline, deliver business and decision useful analysis, improve processes, build partnerships and act as a trusted advisor.
Job Responsibilities
* Support execution of budget planning and forecasting processes; deliver reporting and analysis that includes accurate and well controlled financial results that inform business decisions
* Support execution and provide oversight for onboarding, renewal and management of third party vendors / suppliers
* Support tracking and management of headcount; deliver reporting and analysis to inform decision-making in everchanging business environment
* Drive execution of key projects and implementation of strategic initiatives; support team management through coordination of certain meetings / offsites and priorities tracking; provide support in delivery of department reporting (e.g., KPI's, business reviews); support implementation of employee strategies (e.g., real estate, people agenda initiatives)
Required qualifications, capabilities and skills
* This position requires a minimum of 3+ of relevant financial services industry experience coupled with experience in a financial planning and analysis or business management-related role.
* Bachelor Degree in Business, Finance, or related area
* Technical Skills Required: Strong proficiency in Excel and PowerPoint
* Soft Skills / Capabilities Required:
+ Ability to analyze, synthesize and structure data to tell the story
+ Intellectual curiosity and a proactive and problem-solving mindset
+ Outstanding communication and presentation skills, both written and verbal; ability to tailor messaging and communicate effectively across all levels of management
+ Strong partnership and stakeholder-focused mindset; ability to navigate a highly matrixed organization including ability to work across/with various functions
+ Flexible, organized, self-motivated, enthusiastic, and able to work independently
To be eligible for this role, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this role.
Likewise, JPMorgan Chase & Co.
will...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:50
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Coconut Creek, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:49
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Omnichannel Payments commercialization , you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Develop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.
* Develop product strategies for different verticals and the vision that delivers value to our customers
* Design product and sales campaigns that execute on key deliverables and highlight our customer's needs
* Execute an Omnichannel Partnership strategy in line with our product and vertical strategy
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Expertise Payments in different verticals
* Strong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIs
* Experience creating new partnerships and manage relationships leading to strong business value
* Require basic API knowledge
* Understanding of the various consumer journeys in different verticals and how it translates to product strategy and partnerships
* Demonstrate...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:49
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Within JPM CIB Securities Services.
this Cash Product Development Vice President role within the Cash, Liquidity and Foreign Exchange Product Development Team is for an experienced individual who is highly motivated to learn, drive initiatives and is a strong change leader.
The role offers the opportunity to work on one of the most critical strategic pillars of the Securities Services business strategy, supporting the definition and delivery of the target state for cash through system transformation and modernization of our technology stack and product capabilities across Instruction Capture, Processing and Record Keeping alongside embedding cash data as a core component of the Data products.
JPM CIB Securities Services
Securities Services is a global industry leader with $45 trillion in assets under custody.
J.P.
Morgan provides innovative custody, fund accounting, administration and securities services to the world's largest institutional investors, alternative asset managers, debt and equity issuers.
J.P.
Morgan's Securities Services business is comprised of Custody, Accounting, Transfer Agency, Middle Office outsourcing, Foreign Exchange, and other activities related to servicing assets for traditional and alternative funds; it leverages its scale and capabilities in more than 100 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services.
Cash, Liquidity and Foreign Exchange Product Development Team
The Securities Services Cash, Liquidity and Foreign Exchange Product Development team is responsible for articulating and implementing the target landscape for Securities Services' cash capabilities.
We set strategic direction, identify and govern investment proposals and manage end-to-end technology delivery across all aspects of cash, liquidity and foreign exchange activity.
The surface area extends from instruction capture through transaction processing and settlement, and continues into data representation and onward reporting, to internal and external consumers and stakeholders.
Securities Services has identified our cash capabilities as a strategic investment area; we want to extend our services for clients and modernize and simplify our technology suite.
As such, we have an increased investment budget and strategic focus from our senior leadership and are expanding the Product Development team to make sure we have the right mix of resource and skillset.
Job Summary:
As a Vice President in the Cash Product Development team,you will be highly motivated to learn, drive initiatives and is a strong change leader.
The role offers the opportunity to work on one of the most critical strategic pillars of the Securities Services business strategy, supporting the definition and delivery of the target state for cash through system transformation and modernization of our technology stack and...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:48
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Join the Affluent, Core, and Emerging (ACE) Analytics team within Consumer Bank Decision Sciences, supporting the Core customer segment.
This role is ideal for someone who enjoys using data to answer strategic business questions, shape customer growth priorities, and influence decisions across product, marketing, pricing, distribution, and customer experience.
As an Analyst supporting the Core pillar, you will turn customer and business data into insights that inform strategy for one of the Consumer Bank's largest segments.
You will evaluate customer behavior, engagement, retention, product usage, and segment economics to identify opportunities, frame trade-offs, and guide senior stakeholder decisions.
Your work will connect analytics to business priorities and help shape disciplined growth across the Core segment.
Job responsibilities
* Analyze Core customer behavior, engagement, retention, product usage, and segment economics to identify strategic opportunities
* Translate complex data into clear insights, implications, recommendations, and executive-ready presentations for business leaders
* Partner with product, marketing, finance, data science, technology, and governance teams to shape Core segment priorities
* Frame business questions, evaluate trade-offs, and support decisions related to customer growth, engagement, and retention
* Develop analytical learning agendas, deep dives, and measurement approaches that support strategic decision-making
* Build clear, compelling decks that synthesize analysis, frame decisions, and communicate strategic recommendations
* Use AI, statistics, machine learning, and visualization techniques to solve unstructured business problems
* Ensure analyses and recommendations align with business goals, risk expectations, and compliance standards
Required qualifications, capabilities, and skills
* Hold a Master's degree in a quantitative discipline or a Bachelor's degree with three years of experience in a quantitative field such as Data Science, Mathematics, Statistics, Physics, Engineering, Economics, or Finance
* Demonstrate three years of experience applying statistical and machine learning methods to real-world problems
* Possess three years of experience with SQL and at least one analytical tool such as SAS, Python, or R
* Show experience with data visualization techniques for analysis and presentations (Tableau)
* Exhibit strong written, verbal, and presentation skills
* Communicate concisely and effectively with partners and management at all levels
* Work collaboratively in cross-functional teams
* Solve complex, unstructured problems independently
* Organize and prioritize multiple tasks efficiently
* Demonstrate attention to detail and accuracy in all analyses
* Maintain a commitment to continuous learning and professional development
Preferred qualifications, capabilities, and skills
* Bring expe...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:47
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Join a team that helps drive business performance through strategic initiatives, executive support, and business management activities.
You will work closely with senior leaders and cross-functional partners to deliver key projects, provide business insights, and support business priorities.
This is an opportunity to contribute to high-impact initiatives while developing relationships across a broad range of teams and stakeholders.
As a Finance & Business Management Associate in the Business Management team, you will support strategic initiatives, business analysis, executive communications, and project delivery across the organization.
You will partner with stakeholders to develop presentations, support business decision-making, coordinate key activities, and help drive process improvements.
You will also support business risk management and contribute to initiatives that improve efficiency and effectiveness across the organization.
Job Responsibilities
* Provide a high level of responsiveness to executive ad hoc requests related to project management, presentation development, and business analysis
* Organize complex information into strategic and compelling presentations, reports, and dashboards using advanced Excel and PowerPoint techniques
* Create wireframes and mock-ups for management presentations, reports, and dashboards
* Communicate with business partners to understand project objectives, drive next steps, and support execution
* Project manage and deliver key workstreams, initiatives, and business priorities
* Identify business risks and support the implementation of mitigating controls
* Coordinate team activities and prepare materials for town halls, leadership meetings, and strategy sessions
* Maintain internal resources, documentation, and collaboration sites, including SharePoint
* Participate in cross-functional initiatives and identify opportunities to simplify, improve, and enhance existing business processes
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in Business, Finance, Economics, or a related field
* Experience in Business Management, Chief Operating Office, or a related role
* Experience developing presentations, reporting, and executive communications for a variety of stakeholders
* Experience using Microsoft Excel, PowerPoint, and Pivot Tables
* Ability to manage and influence stakeholders across multiple teams and functions
* Excellent communication, organizational, and project management skills
* Experience presenting complex information in a clear and compelling manner
* Ability to articulate rationale for design, reporting, and presentation decisions
* Strong time management and prioritization skills
* Ability to work independently and manage multiple deliverables simultaneously
* Excellent written and verbal communication skills
To be eligible for this role, you must be authorized to...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:47
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Lead Software Engineer at JPMorganChase within the Commercial & Investment Bank - GB Sales & Marketing team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems.
* Lead a module and help your subordinates to design and develop scalable services.
Leads evaluation sessions with internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Hands-on practical experience in system design, overall knowledge of SDLC, application development, testing, and operational stability.
* Full-stack development with Java/Spring Boot and React - building and maintaining secure backend services and modern web UIs in an enterprise environment.
...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:46
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Join a team of analytics professionals focused on applied AI and quantitative modeling within Consumer & Community Banking (CCB) at JPMorganChase.
The team answers complex and unique questions, utilizing cutting edge quantitative and computational techniques and leveraging one of the world's largest repositories of consumer data.
We work closely with our partners throughout JPMorganChase to assess and execute critical business decisions.
As an Applied AI ML Sr Associate, in our Product & Transformation team, you will work with colleagues across JPMorgan Chase developing cutting-edge products and systems to serve our employees supporting Chase Finance & Business Management.
Job Responsibilities :
* Apply critical thinking skills and perform advanced analytics with the goal of solving complex and multi-faceted business problems.
* Generate deep insights through the analysis of data and understanding of business processes and turn them into actionable recommendations.
* Contribute to the full modeling lifecycle, including defining the objective and key decision variables, choosing appropriate methodologies, performing advanced quantitative and statistical analysis of large datasets, and communicating results.
* Develop presentations to summarize and communicate key messages to senior management, sponsors and colleagues.
* Become a subject matter expert and trusted advisor in the statistical, optimization, or Artificial Intelligence modeling discipline.
* Contribute to the continuous learning mindset of the organization by bringing in new ideas and perspectives that stretch the thinking of the group.
Required qualifications, capabilities, and skills :
* 2+ years of related experience.
* Advanced degree in Data Science, Computer Science, Operations Research, Mathematics, Statistics, Engineering or equivalent quantitative field.
* Experience in developing Artificial Intelligence, optimization, and/or statistical models to solve real world problems (e.g.
Classification, Regression, Recommender Systems, Natural Language Processing, or Neural Language Modeling).
* Proficiency in SQL and at least one programming language is required (e.g.
Python).
* Strong analytical, interpretive, and problem-solving skills, with demonstrated ability of thinking outside the box.
* Outstanding written and oral communication skills to present analytical findings and exercise influence among key project stakeholders.
Preferred qualifications, capabilities, and skills :
* Ph.D.
in Data Science, Artificial Intelligence, or Computer Science.
Please note: Relocation is not offered and/or supported for this role.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:45
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate on the Credit Products team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
TheCredit Productsteam sits withinCardand is made up of designers, content designers, and researchers who are passionate about great design and our customers.
We createend-to-end journeysfor card products and features, includingChase Pay Over Time,My Chase Loan,Balance Transfers,Credit Line Increases,Credit Line Exchanges, Pricing and more.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
* Develop reusable frameworks and playbooksacross Credit Products and the broader ecosystem to accelerate speed-to-market and enable consistency at scale.
* Build strong relationships with cross-functional partners (Product, Strategy, Tech, etc.) and proactively identify opportunities to collaborate, incorporating diverse perspectives to elevate project outcomes and strengthen trust.
* Communicate design decisions clearly to stakeholders by articulating rationale, tradeoffs, and user impact to build alignment and drive buy-in.
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedi...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:45
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Johnston, US-IA
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:44
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Help improve the experiences customers rely on every day by identifying what matters most and turning insights into action.
In this role, you will set the direction for customer experience improvements across card and connected commerce and drive measurable outcomes.
As an executive director cx strategy insights in Card and connected commerce , you lead the enterprise customer experience agenda by identifying the highest-impact pain points, translating insights into strategic priorities, and driving cross-functional initiatives that improve outcomes.
You serve as a connector across product, marketing, operations, digital, analytics, technology, and risk and controls to ensure investments are prioritized, governed, and measured consistently.
You build strong operating rhythms and measurement to improve customer experience at scale.
Job Responsibilities:
* Set the enterprise card customer experience strategy and multi-year roadmap, including outcomes, sequencing, and execution plan for priority improvements.
* Identify and quantify customer pain points using voice of customer, net promoter score, complaints, journey analytics, behavioral data, operational metrics, and business indicators.
* Translate insights into prioritized actions, including measurable key performance indicators, customer outcome targets, and value cases.
* Drive alignment and execution by convening forums across product, digital, marketing, operations and servicing, contact centers, data and analytics, technology, and risk and controls.
* Lead strategic customer experience initiatives by partnering with product teams to define solution strategies and providing governance to drive accountability and timely delivery.
* Build enterprise measurement by developing scorecards, leading indicators, and dashboards, and driving course-correction based on results.
* Influence senior leaders through executive storytelling, producing decision-ready materials and facilitating discussions to drive decisions and accountability.
* Build and lead high-performing teams and scalable operating routines that institutionalize customer-centric decision-making.
Required qualifications, capabilities, and skills:
* Ten or more years of relevant experience in product strategy within a dynamic, fast-paced environment.
* Extensive experience in customer experience strategy, product strategy, management consulting, or enterprise transformation in large, complex organizations.
* Proven ability to build alignment and drive measurable outcomes in highly matrixed environments without direct authority.
* Demonstrated analytical rigor synthesizing voice of customer, journey metrics, operational performance, and business results into prioritized decisions.
* Expertise in governance, prioritization, and operating model design, including scalable planning processes, decision frameworks, and accountability routines.
* Exceptional executive com...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:43
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If you are a software engineering leader ready to drive technical excellence and deliver secure, scalable platform solutions, we've got an opportunity for you.
As a Director of Software Engineering at JPMorganChase within Infrastructure Platforms, you will lead a team responsible for engineering and delivering secure Linux operating system platforms used across a global enterprise environment.
You will combine deep technical expertise, people leadership, and stakeholder engagement to drive the design, automation, security, and operational excellence of enterprise-scale platform engineering capabilities.
You will serve as a key decision maker for your technology domain, influencing engineering strategy, security posture, and platform reliability while delivering solutions that support critical business operations.
Job Responsibilities
* Lead a team of engineers responsible for the design, development, deployment, and continuous improvement of enterprise Linux operating system platforms and services.
* Establish technical direction and engineering standards for secure operating system image development, lifecycle management, and platform automation.
* Drive the adoption of modern software engineering practices including CI/CD, infrastructure automation, testing, observability, and operational resilience.
* Partner with cybersecurity, infrastructure, and application teams to implement secure-by-design platform capabilities and ensure alignment to enterprise security standards.
* Own engineering roadmaps, delivery priorities, and platform modernization initiatives within your technology domain.
* Lead the development of automated solutions for image creation, validation, release management, configuration management, and operational controls.
* Evaluate and communicate the impact of operating system and security baseline changes across business applications, infrastructure services, and partner integrations.
* Establish governance, controls, and measurable outcomes related to software quality, reliability, maintainability, and operational performance.
* Drive software supply chain security practices including artifact integrity, automated validation, vulnerability management, traceability, and release governance.
* Collaborate with senior technology and business stakeholders to influence strategy, prioritize investments, and deliver scalable platform solutions.
* Develop and mentor engineering talent while fostering a culture of innovation, accountability, continuous improvement, and technical excellence.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 10+ years of applied experience.
* Experience leading engineering teams responsible for designing, building, and supporting large-scale platform or infrastructure services.
* Deep expertise in Linux and UNIX operating systems, including Red Hat Enterprise ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:43
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Youngstown, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:42
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Step into a leadership role where you help customers get back on track while building a strong, supportive team.
You'll coach and motivate a front-line group of about 20 specialists to deliver clear, respectful, solutions-focused conversations.
If you thrive in a fast-paced environment, stay calm under pressure, and enjoy improving how work gets done, this role offers meaningful impact and growth.
As a Collections Supervisor on the Credit Card Collections team, you will lead and develop a front-line team supporting customers with past-due credit card accounts.
You'll coach to key behaviors and quality standards, manage performance, and remove barriers so your team can deliver consistent outcomes.
You'll handle escalations, partner with internal teams, and apply judgment to decisions guided by policy.
You'll also identify opportunities to improve processes, strengthen controls, and enhance the customer experience.
You'll create an inclusive environment where people feel supported, respected, and set up to succeed.
You'll use performance and quality insights to prioritize daily work, reinforce effective behaviors, and help your team deliver consistent, customer-focused results.
Job responsibilities
* Lead, coach, and develop a team of front-line collections specialists to meet quality and performance expectations
* Model effective customer conversations and reinforce key behaviors through regular coaching and feedback
* Manage performance, including goal-setting, reviews, and corrective action when needed
* Support hiring, onboarding, engagement, and retention of top talent
* Foster an inclusive team environment where all employees feel supported and respected
* Resolve complex and escalated employee and customer issues with professionalism and urgency
* Prioritize daily work, manage competing deadlines, and ensure consistent execution
* Partner with internal stakeholders to remove obstacles and improve end-to-end outcomes
* Analyze performance and quality data to identify trends, root causes, and improvement opportunities
* Recommend and implement process or workflow enhancements to improve efficiency and service
* Execute and support control initiatives and comply with applicable practices and procedures
Required qualifications, capabilities, and skills
* Two years of people management experience
* Experience in financial services or a related customer-facing environment
* Strong coaching, feedback, and performance management skills
* Demonstrated ability to handle escalations and resolve complex issues
* Strong written and verbal communication skills, including the ability to influence and build relationships
* Strong problem-solving and conflict resolution skills, with sound judgment guided by policy
* Ability to interpret and analyze performance data to inform decisions
* Proficiency with Windows operating systems and Microsoft Office tools
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:41
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As a Lead Technical Program Manager in the Consumer and Community Bank- Business Banking Technology, you will help senior leaders run a large-scale technology organization with discipline, transparency, and accountability.
You will drive technology projects and programs end-to-end, connect work across teams, and translate execution details into clear updates that support decisions, strengthen controls, and drive measurable outcomes.
You will use your program management expertise, analytical reasoning, and communication skills to bring structure to ambiguous priorities, create clear execution plans, and ensure stakeholders remain aligned on objectives, decisions, risks, and next steps.
This role requires strong ownership, sound judgment, and the ability to communicate effectively with technical and business audiences while managing stakeholders effectively.
This is an opportunity to help shape and scale a growing organization while working closely with executive leadership.
You will have broad visibility across Business Banking Technology and play a key role in driving execution, supporting strategic initiatives, coordinating across teams, and helping leaders make informed decisions through effective governance, controls, and reporting.
Job responsibilities
* Drive execution of Business Banking initiatives and lead planning and execution for technology programs and leadership priorities across Business Banking Technology.
* Develop program plans, governance cadence, milestones, and action plans that establish clear ownership, accountability, and measurable progress.
* Partner with engineering, product, controls, and business management teams to define program scope, objectives, deliverables, and dependencies aligned to technology and organizational priorities.
* Coordinate across engineering, product, architecture, and business stakeholders, drive delivery reviews and leadership updates, help leaders maintain visibility into progress and decisions
* Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
* Prepare executive-ready materials, leadership updates, business reviews, governance forums, and communications that summarize status, decisions, risks, and next steps.
* Drive continuous improvement across operating processes, reporting, controls governance, issue management, and execution routines to improve transparency, efficiency, and follow-through.
* Support change execution by coordinating communications, readiness activities, follow-ups, and stakeholder alignment as teams adopt new processes, priorities, and ways of working.
* Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:41
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Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager at JPMorgan Chase, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders.
Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.
With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.
Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.
In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job Responsibilities
* Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
* Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
* Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
* Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
* Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
* Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
* Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
* Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
* Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
* Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor rel...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Watsonville, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Rockford, US-IL
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: South Pasadena, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:38
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Embrace the challenge of steering complex tech projects, fostering growth and technical excellence in a dynamic environment.
As a Technical Project Manager II - Data in Commercial & Investment Bank, you will play a pivotal role in leading complex technology projects and programs that drive business goals and enhance the firm's technological capabilities.
You will leverage your broad knowledge of technical principles and practices to develop innovative solutions, while effectively managing resources, budgets, and cross-functional teams.
Your analytical reasoning and adaptability skills will enable you to navigate through ambiguity and embrace change.
By fostering productive relationships with stakeholders and clients, you will contribute to the firm's overall growth and success.
Your excellent communication skills and ability to influence others will be crucial in driving mutually beneficial outcomes and managing risks in line with the firm's policies and practices.
Job responsibilities
* Analyze and breakdown complex business, technical, and operational objectives into manageable tasks and activities, applying critical thinking and problem-solving skills
* Uses enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis (e.g., drafting plans, RAID, and status narratives), validating outputs and handling data according to sensitivity requirements.
* Support the optimization of allocated resources, including people, budget, and technology, to effectively plan, schedule, and progress project and/or program initiatives
* Participate in stakeholder management, fostering productive working relationships with cross-functional teams and clients to drive mutually beneficial outcomes
* Assist in risk management by making informed decisions in line with the firm's risk management practices and policies, ensuring project success and compliance
* Promotes reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards.
* Support Application Owners and Information Owners in adopting and evidencing data-related technology control procedures
* Maintain a knowledge base for data-related technology control procedures, including best practices, standards, guidelines, and training materials
* Contribute to continuous improvement by incorporating feedback, incidents, and regulatory/audit themes
* Proactively identify and analyze hidden problems and patterns in data, using these insights to drive process improvements
* Contribute to CIB tooling requirements, including proposing new features to increase the efficiency and effectiveness of controls; Collaborate effectively within a team environment, managing changing and competing priorities
Required qualifications, capabilities, and skills
* A.
2+ years of experience or equivalent expertise in technical program management...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:36
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The Global Security (GS) Team provides security protection, investigation, resiliency, and crisis management services in support of JPMorganChase, its employees, customers, assets, and facilities throughout the world.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management, alarm and critical incident response, branch and corporate building security, customer safety, physical crime investigations, and workplace violence.
As a Regional Security Director within Global Security, you will assist meaningful policy and procedure change that will achieve both the business and security program objectives.
Reporting directly to the Executive Director for Corporate Physical Security North America, you will lead the planning and execution of corporate security programs for the southern United States.
You will develop and implement with your team enhanced security protocols, procedures, and policies to mitigate threats and vulnerabilities to the firm's people, property, and proprietary information.
Additionally, you will serve as the Global Security liaison to the local leadership and executive committees.
Your role will involve travel with occasional overnight stay, providing you with the opportunity to promote programs that will achieve both the business and security program objectives.
Job Responsibilities
* Lead a team of Regional Security professionals
* Respond to incidents and coordinate staff follow up, including necessary investigation and risk mitigation, in partnership with LOB business management, corporate partners, and local law enforcement.
* Establish and lead a security control room that effectively manages Critical Incidents within the region and supports Crisis Management and Global Security Operations more broadly.
* Develop and maintain relationships and lines of communication with law enforcement agencies, key LOB partners and management, participate in key management meetings to maintain visibility and open lines of communication, and coordinate plans to mitigate known civil disturbances, protests, etc.
that have proximity or target company locations and personnel.
* Manage guard force in assigned facilities and ensure that invoices are vetted appropriately.
* Perform periodic security review and risk assessment at assigned facilities and conduct periodic security and personal safety training.
* Support security infrastructure projects at assigned properties and review and approve lease riders associated with security requirements for the region.
* Be available for after-hours response to emergency incidents.
* Travel on occasion in support of the GS responsibilities.
Required Qualifications, Capabilities, and Skills
* 10+ years of security management experience with corporate security local/state/federal law enforcement, or military.
* 5+ years of leading a security team
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:36
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Shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in Business Banking Insurance, you will play a vital role in understanding the wants, needs, and abilities of our customers and end users.
By employing various research methods and leveraging your developing knowledge of user experience design, analyze and interpret data to provide valuable insights that inform design decisions and promote improvements in user experiences.
Working closely with senior UX leads and cross-functional teams, you support of the design and implementation of user-centric research efforts.
At the associate level, bring your demonstrated proficiency in core experience research craft skills and continuously develop your expertise in these and other design-focused areas.
JPMorgan Chase is on a journey to be the most recommended financial partner for small business owners in our communities as they start, run, and grow their business.
By leveraging superior digital capabilities, our readily available human support model, and highly personalized, best-in-class, digital experiences, our growing Small Business Design & Customer Experience team will partner with product and technology to create a fully integrated, seamless, omni-channel experience across the entire customer life cycle.
Job responsibilities
* Conduct and execute research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Use advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
* Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
* Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
* Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
* Stay current with industry trends and incorporate knowledge into team insights
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
* Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
* Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
* Advanced understanding of current research methodologies, with the ability to review and understand how to apply cur...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-22 12:28:35
