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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
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* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Kirkland, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:35:03
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: San Gabriel, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:35:02
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Santa Monica, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:59
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Step into a client-focused role where accuracy, judgment, and responsiveness make a direct impact.
You will support collateral servicing for public fund clients by managing pledging instruments and time-sensitive requests in a well-controlled environment.
You will partner closely with internal teams and clients to strengthen digital experience and operational efficiency.
If you enjoy solving problems, improving processes, and delivering consistent service, this role offers meaningful opportunities to grow.
Job summary
As a Client Service Associate II in the Collateral management team, you will support public fund collateralization by managing a portfolio of clients and pledging instruments.
You will execute transactions and service requests accurately and on time while reinforcing a strong risk and control approach.
You will collaborate with internal partners and clients to improve end-to-end workflows, pledging efficiency, and overall service experience.
Job responsibilities
* Manage a portfolio of clients by administering collateral and pledging instruments accurately and on time to meet established requirements
* Oversee the letters of credit process by reviewing documentation, coordinating with clients and internal partners, and supporting issuance and ongoing maintenance
* Maintain collateral records in designated systems by updating client data and adjusting security positions as needed to support client requirements
* Execute collateral-related transactions and requests in a business-critical environment, prioritizing timeliness, accuracy, and risk awareness
* Review agreements, investment policies, and related documentation to support compliance with applicable regulations, policies, and departmental procedures
* Build and maintain an effective risk and control approach by documenting processes and reinforcing a robust control framework
* Develop working knowledge across collateral types (e.g., government and agency securities, municipal securities, mortgage-backed securities, letters of credit)
* Drive process improvement by contributing to initiatives such as education, workflow enhancements, projects, and operational conversions
* Build strong working relationships with clients and internal stakeholders to improve collateral efficiency and support timely execution
* Research and resolve issues by investigating root causes, communicating outcomes clearly, and escalating appropriately when needed
* Prepare reporting and presentations using Microsoft Office tools (Word, Excel, PowerPoint) to support analysis and stakeholder updates
Required qualifications, capabilities and skills
* Experience in client service, collateral management, portfolio servicing, or a closely related financial services operations role
* Demonstrated knowledge of fixed income securities and collateral practices, including letters of credit concepts and processes
* Strong written and verbal co...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:55
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:50
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Glendale, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:50
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Foley, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:49
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Join JPMorgan Chase's Document & Business Solutions and lead teams that power our global operations! As a Supervisor within Document & Business Solutions (DBS), you'll promote essential mail, print, messenger services in a dynamic environment, championing innovation, accountability, and team development.
If you're passionate about operational excellence and ready to make a meaningful impact, DBS offers the platform to advance your leadership career.
You will work across DBS production environments/locations (4 within NY Midtown area) as needed to meet business demand and customer commitments.
This is not a desk-only supervisory role-candidates must be able to lead and also perform end-to-end mail/print/messenger production activities as operational backup when required.
Ensure smooth evening operations, including inventory, shredding, supply replenishment, evening courier coverage, and confirming all incoming Metro tech requests are accounted for and handed off properly between teams.
Job Responsibilities:
* Manage the evening courier vendor and pitch book printing requests requiring delivery; coordinate MetroTech-to-Midtown deliveries and all 270 services, including food delivery, toner replenishment, and shred services.
This role will be a split second-shift position starting at 1:00 PM.
* Operate with leadership for services (mail, print production, messenger), ensuring daily workflow runs smoothly (capacity, performance, quality, escalations) and meeting DBS standards/SLAs.
* Proactively set daily operational priorities, assign work, and coordinate coverage to meet service expectations.
* Operational management & continuous improvement: implement new services/projects, maintain local procedures, manage inventory/fulfillment and logistics, keep advanced tracking/reporting (Excel), and drive process improvements.
* Directly manage team performance by setting expectations, providing ongoing coaching, delivering feedback, and applying corrective action when required.
* Controls, compliance, and safety: identify and correct non-compliant activities, ensure site Health & Safety, and safeguard confidential/personal information.
* Client/stakeholder management: build relationships, respond to service needs, and resolve complex inquiries/escalations (mail research, discrepancies).
* Directly manage team performance by setting expectations, providing ongoing coaching, delivering feedback, and applying corrective action when required.
Required qualifications, skills, and capabilities:
* Proven end-to-end operations experience in high-volume print production environments, with the ability to step into production roles as needed.
* 5+ years' experience in high volume professional printing.
* 5+ years' experience in team management or equivalent demonstrated leadership in operations.
* Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook), including comfort retrievi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:48
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Drive the execution of data governance across large-scale strategic initiatives.
This role sits at the center of improving data quality, strengthening controls, and enabling teams to manage data effectively.
Influence outcomes by ensuring data is governed with consistency, accountability, and clear operational ownership.
As a Data Governance Lead in Client Onboarding & Servicing, you will lead the ongoing execution of a comprehensive data governance framework that supports data integrity, quality, and compliance across the organization.
You will translate governance standards into repeatable operational processes, oversee day-to-day governance activities, and ensure issues are identified, escalated, and resolved.
Your role is pivotal in shaping the strategic direction of data management practices while ensuring governance frameworks operate effectively in practice.
You will leverage your expertise in regulatory compliance, data quality, lineage, metadata, and data security to mitigate risk and strengthen controls.
By fostering collaboration across Product, Technology, Operations, Controls, and other business partners, you will drive adoption of governance standards and ensure data assets are responsibly managed and aligned with business goals.
Job responsibilities
* Lead the implementation and ongoing operational execution of data governance frameworks, policies, standards, and controls.
* Maintain repeatable governance processes, operating routines, ownership models, and escalation paths to support consistent execution.
* Monitor adherence to governance standards and coordinate with data owners and stakeholders to address gaps, risks, and control issues.
* Lead data quality management activities, including issue identification, prioritization, root-cause analysis, remediation tracking, and reporting.
* Develop and maintain data lineage, metadata, and ownership practices to improve data traceability, usability, and accountability.
* Oversee the resolution of complex data issues, using advanced techniques to identify root causes and implement sustainable solutions.
* Partner across Product, Technology, Operations, Controls, and business teams to embed governance requirements into business processes and technology delivery.
* Define and track governance metrics, data-quality indicators, and operational reporting to provide visibility into performance, risks, and remediation progress.
* Manage AI-specific data and risk assessments, ensuring appropriate governance and controls are in place to address potential threats and vulnerabilities.
* Drive change-management and adoption efforts that strengthen accountability and foster continuous improvement in data governance practices.
Required qualifications, capabilities, and skills
* Possess 7+ years of experience or equivalent expertise in designing and implementing data governance frameworks and policies.
* Demonstrate advanced profici...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:48
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Shape the future of advisor-led marketing at one of the world's most trusted financial institutions - where your strategic vision and relationship-building skills will directly fuel growth for thousands of clients.
As a Vice President, Field Marketing at JPMorganChase within J.P.
Morgan Wealth Management's Field Marketing team, you will own the marketing strategy and execution for our high net worth channel, a network of approximately 600 advisors serving affluent and high-net-worth clients across the country.
You will serve as the primary marketing partner for your assigned advisors, guiding them with data-driven insights, personalized marketing support, and hands-on consultation to help them grow their practices.
This is a high-visibility role that sits at the intersection of strategy, relationship management, and execution - offering you the opportunity to make a measurable impact on advisor success and business growth.
You will collaborate across digital, content, social media, and public relations teams while mentoring junior colleagues and contributing to the evolution of the broader Field Marketing function.
Job responsibilities
* Own and execute the marketing coverage strategy for a high net worth channel, serving as the primary marketing point of contact for assigned advisors across the country
* Lead data-driven advisor consultations, marketing assessments, and tool and resource demonstrations that translate into actionable growth strategies
* Manage advisor meeting cadence, outreach tracking, and follow-through to ensure consistent and high-quality marketing support across the channel
* Oversee advisor business reporting and marketing history analysis to prepare the team for key advisor meetings and leadership reviews
* Build and maintain dashboards and channel performance reports that deliver clear, actionable insights to senior leadership
* Guide the maintenance of intake forms, collateral databases, and recertification timelines for bios, photography, and marketing materials
* Partner with cross-functional teams across digital, social media, content, and public relations to drive advisor email, newsletter, and engagement initiatives
* Mentor Associates on the team, supporting their professional development and fostering a collaborative, growth-oriented team culture
* Lead and contribute to strategic projects and new program development that advance the Field Marketing function across the broader organization
Required qualifications, capabilities, and skills
* Formal training or certification on Field Marketing concepts and 7+ years applied experience
* Demonstrated experience managing complex marketing projects or client and stakeholder relationships in a fast-paced environment
* Strong organizational skills with the ability to manage multiple priorities, deadlines, and workstreams simultaneously
* Proven data fluency with the ability to translate metrics and rep...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:47
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Be the hub of communication and help build deep and lasting client relationships.
In this role, you will own the post-sales experience for complex client relationships and keep teams aligned around outcomes.
You will partner across coverage, product, implementation, service, and risk teams to remove friction and drive timely resolution.
You will help strengthen retention and growth by improving consistency, responsiveness, and transparency.
If you thrive in structured problem-solving and cross-functional coordination, this role offers meaningful impact.
As a Client Success Officer in the Client Success team, you will own and manage the post-sales client experience for a portfolio of complex relationships.
You will serve as a key liaison across internal partners to support onboarding, implementations, ongoing service needs, and issue resolution.
You will help deliver a consistent, high-quality experience by driving clear communication, disciplined follow-through, and well-managed routines.
Job responsibilities
* Contribute to strategic client reviews and long-term planning and partner with coverage and sales teams on growth opportunities
* Manage and resolve client escalations and issues by coordinating stakeholders and driving timely outcomes
* Coordinate and support project management for product implementations and service-related needs
* Prepare relationship review materials, including clear summaries and data visualizations from available data sets
* Maintain ongoing relationship management routines, including check-ins, action tracking, and follow-ups
* Facilitate project meetings for large implementations and manage planning for migrations and time-sensitive changes
* Partner with risk and control teams on relevant activities, including support for fraud prevention efforts
* Coordinate and facilitate responses to requests for proposal and participate where applicable
* Support prospect and client meetings by helping communicate the value of the service model and operating approach
* Address and coordinate setup, invoicing, and billing activities for treasury and cash management products
* Coordinate with coverage and operations partners to support onboarding of new clients and periodic client renewals, including client due diligence activities
Required qualifications, capabilities and skills
* Bachelor's degree or 5 years of relevant experience in business operations, client service, sales support, or a related field
* Comprehensive knowledge of treasury products and services
* Demonstrated client interaction skills, including the ability to set and manage expectations
* Demonstrated ability to drive client issue resolution by mobilizing internal partners and delivering solutions
* Demonstrated team collaboration skills, including the ability to manage conflict and adapt to change
* Ability to collaborate across functions and interact with stakeholder...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:46
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer accounts.
Your responsibilities include handling document transactions, which may involve moderately complex tasks within a structured and supervised environment.
You will be tasked with extracting checks and remittances from envelopes, inputting data into systems, and maintaining the highest standards of production and accuracy.
Your critical thinking and problem-solving skills are essential for success in this role.
Job responsibilities
* Process and clear transactions, adhering to established routines and procedures, ensuring accuracy and timeliness.
* Handle customer inquiries and requests related to account balances and transactions, providing a positive customer experience at all touchpoints
* Escalate non-routine issues to senior team members, applying common sense and experience of similar situations to identify potential solutions.
* Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes.
* Maintain up-to-date knowledge of market products and industry regulations, using this knowledge to ensure compliance in all transaction activities.
Required qualifications, capabilities, and skills
* Baseline knowledge of transaction management processes, including processing, clearing, servicing, researching, and settling transactions.
* Demonstrated ability to handle customer inquiries and requests, with a focus on providing a positive customer experience.
* Experience with escalating non-routine issues, applying common sense and experience of similar situations to identify potential solutions.
* Developing proficiency in artificial intelligence and automation, with experience applying these technologies to optimize transaction processes.
* Familiarity with market products and industry regulations, with the ability to apply this knowledge to ensure compliance in transaction activities.
* High school diploma or GED required.
* Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
Preferred qualifications, skills, and capabilities
* Familiarity or developing knowledge of automation and process optimization tools or technologies.
Work Schedule
Monday - Friday - 8:00 am - 4:30 pm - Full time in office
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships ...
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Type: Permanent Location: Monroe, US-LA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:46
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Build trusted partnerships with sophisticated clients and help shape an exceptional end-to-end service experience.
You will sit at the center of execution, communication, and continuous improvement-bringing the right teams together to deliver outcomes.
This role offers meaningful visibility, variety, and the opportunity to influence how we serve and grow key relationships.
Join a collaborative environment where your client focus and operational discipline can make a measurable impact.
Job summary
As a Client success officer in the Client Success team, you manage end-to-end post-sales client relationships for a portfolio of complex clients.
You partner closely with coverage, product, implementation, service, operations, risk, and control stakeholders to deliver a consistent, high-quality client experience.
You help drive retention and responsible growth by coordinating onboarding, resolving escalations, and improving day-to-day service routines.
You bring structure to complex workstreams, communicate clearly across stakeholders, and help clients achieve successful outcomes.
Job responsibilities
* Contribute to strategic client reviews and long-term planning, and partner with coverage and sales teams on growth opportunities
* Manage and resolve client escalations, issues, and service risks through coordinated action plans
* Coordinate and project manage product implementations and service-related deliverables
* Prepare relationship review materials, including clear summaries and client-ready visualizations from available data sets
* Maintain recurring relationship management routines (e.g., touchpoints, action tracking, and follow-ups)
* Lead project meetings for large implementations and manage plans for changes such as migrations and pricing updates
* Partner with risk and control stakeholders on client-related risk topics, including fraud prevention support where applicable
* Coordinate and support responses to client requests for proposals (RFPs), where applicable
* Participate in prospect and client meetings to explain the service model and set clear expectations
* Coordinate setup, invoicing, and billing activities for treasury and cash management products
* Partner with operational teams to support onboarding and periodic client reviews, including Know Your Client (KYC) refresh activities as required
Required qualifications, capabilities and skills
* Bachelor's degree or 5 years of experience in business operations, client service, sales support, or a related role
* Experience supporting treasury and cash management products and services
* Experience interacting directly with clients, including setting expectations and communicating effectively in complex situations
* Demonstrated ability to collaborate in cross-functional teams, manage conflict constructively, and adapt to change
* Experience managing client issue resolution, including coordinating internal ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:45
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The Coaching for Impact Marketing Associate supports the development, maintenance, and delivery of financial education curriculum for the Chase for Business Coaching for Impact program.
This role partners across marketing, program, subject matter expert, creative, and control teams to keep workshop and 1:1 consulting materials accurate, engaging, compliant, and ready for use by the field.
As a member of the Coaching for Impact Marketing team, you will help maintain and enhance financial education resources that support small business owners and enable Senior Business Consultants to deliver a consistent participant experience.
Job Responsibilities
* Build strong partnerships with program leaders, subject matter experts, field partners, creative teams, and control functions to support curriculum development and ongoing updates.
* Manage updates to Coaching for Impact workshop and 1:1 consulting materials, including presentations, facilitator guides, participant workbooks, consulting guides, and supporting resources.
* Partner with marketing strategists, content developers, and agency partners to translate financial education topics into clear, practical, and engaging curriculum for small business owners.
* Coordinate cross-functional reviews, approvals, version control, and recertification activities to move materials from concept through field deployment.
* Gather feedback from Senior Business Consultants, participants, and program stakeholders to identify curriculum enhancements and improve the learning experience.
* Monitor project milestones and ensure curriculum updates are delivered accurately, on time, and in alignment with business, brand, legal, risk, and compliance requirements.
* Collaborate with key stakeholders, including - Coaching for Impact program and field teams; Business Banking subject matter experts and partners; Brand, Creative, and Content partners; Internal and external agencies; Audience, Analytics, and Research teams; Legal, Risk, Controls, and Compliance partners
Required Qualifications, Capabilities, and Skills
* 2+ years of experience in marketing, content development, curriculum development, program management, or a related field.
* Experience developing, updating, or managing educational, marketing, or field-facing content across multiple formats.
* Strong project management and organizational skills, with the ability to manage multiple workstreams, reviews, and deadlines.
* Proven ability to collaborate effectively across cross-functional teams and manage stakeholder relationships.
* Strong writing, editing, and attention-to-detail skills, with the ability to translate complex financial topics into clear, audience-focused content.
Preferred Qualifications, Capabilities, and Skills
* Experience supporting financial education, small business, community impact, or field enablement programs.
* Familiarity with content governance, version control...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Rehoboth Beach, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Uniontown, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:43
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As a Wholesale Credit Risk Loan Loss Forecasting Associate in the Commercial & Investment Bank Risk organization, you will play a critical role in shaping the integrity and quality of the firm's wholesale credit loan loss estimates, spanning over $1 trillion in client exposure across diverse lines of business and industry segments.
You will collaborate with senior executives and partners across Risk, Finance, and the broader firm to deliver high-quality analytics and methodology insights, and to modernize how those insights are produced, applying advanced analytics and bringing a resourceful, tool-agnostic mindset to a process that directly informs quarterly allowance and stress testing exercises.
You will be part of a diverse, talented, and global team where your ideas are welcomed, your voice matters, and your work has direct, measurable impact on firmwide risk and finance programs.
Job Responsibilities
* Review top-level and loan-level allowance and stress testing results for reasonability, accuracy, and alignment with portfolio trends
* Assess risks and support estimation of qualitative loan loss reserves, incorporating management judgment, industry data, and emerging or idiosyncratic risk factors
* Calculate, analyze, and communicate key modeling parameters, including Probability of Default, Loss Given Default, Exposure at Default, and Rating Migration, and translate these into actionable loss estimates
* Develop and continuously deepen expertise in CECL allowance estimation methodology, with working knowledge of CCAR stress testing to ensure consistency of assumptions and results across both exercises
* Perform portfolio trend and sensitivity analyses across macroeconomic scenarios, portfolio stress tests, and assumption changes, building reusable, query-driven analytics to support strategic decision-making
* Prepare and present materials to senior management and firmwide stakeholders, tailoring messaging and level of detail to diverse audiences
* Collaborate across lines of business and with partners in Corporate Finance, External Reporting, Quantitative Research, Model Risk, and Technology to drive consensus and execute on shared objectives
Required qualifications, capabilities, and skills
* Bachelor's degree in Business, Finance, Accounting, Economics, Statistics, Engineering, or a related quantitative discipline
* 3+ years of experience in credit risk, loan loss forecasting, financial analysis, or a quantitative function within financial services
* Familiarity with Commercial and Industrial and Commercial Real Estate loans and lending-related commitments
* Working knowledge of CECL credit loss accounting standards, with familiarity with the CCAR regulatory framework and stress testing requirements
* Proficiency in SQL and Python for data extraction, transformation, and analysis of large datasets across Risk, Finance, or related functions
* Experience with modern data ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:42
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Stron...
....Read more...
Type: Permanent Location: Santa Rosa, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:42
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Sidney, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:41
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Join a team that's redefining how customers discover and connect with home lending solutions in a rapidly evolving digital landscape.
As a Product Marketing leader at JPMorganChase, you'll have the opportunity to shape the future of customer acquisition by building and scaling partnerships that matter - from established affiliate channels to the frontier of AI-powered search.
This is a high-visibility role where your strategic thinking, data-driven mindset, and collaborative leadership will directly influence business growth and customer outcomes at scale.
As a Vice President, Product Marketing Manager at JPMorganChase within the Consumer & Community Banking Home Lending Marketing team, you will own the strategy, performance, and growth of a dynamic portfolio of customer acquisition channels - including Lead Aggregators, Benefit Aggregators, and emerging AI Search partnerships.
You will serve as the central connector across Marketing, Product, Analytics, Technology, Finance, and external partners to drive qualified customer growth and funded loan performance.
This role sits at the intersection of marketing strategy, partnership management, and digital innovation, offering a unique opportunity to shape how Chase reaches and serves home lending customers at scale.
Your work will directly contribute to the firm's growth priorities while delivering meaningful experiences for customers on one of the most important financial journeys of their lives.
Job responsibilities
* Own the end-to-end strategy, growth, and performance of Home Lending's affiliate and AI Search acquisition portfolios, driving measurable customer acquisition and funded loan growth
* Develop and execute channel-specific go-to-market strategies, partnership roadmaps, and growth plans aligned to Home Lending business objectives and investment priorities
* Identify, evaluate, negotiate, and scale strategic partnerships that expand customer reach, improve lead quality, and deliver incremental business growth
* Serve as the primary marketing relationship manager for key external partners, representing the firm in ongoing business, performance, and strategic discussions
* Lead the development of channel value propositions, positioning, messaging, and customer experiences in close collaboration with Product, Digital, Analytics, Sales, and Technology teams
* Monitor channel performance and market trends, leveraging data and analytics to identify optimization opportunities, improve acquisition efficiency, and inform investment decisions
* Evaluate emerging acquisition opportunities - including AI-powered search and discovery platforms - and develop recommendations for testing, scaling, and long-term investment
* Build business cases, forecasts, and executive-level presentations to support strategic decision-making and growth prioritization across senior leadership forums
* Partner with Legal, Compliance, Risk, and Controls teams to ensure all ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:41
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Centreville, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Portsmouth, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Altamonte Springs, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Lebanon, US-OR
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:32
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Job Description
Shape the future of Chase's Benefits Platform, the foundational product ecosystem that powers how benefits are defined, made available, personalized, enrolled, tracked, and communicated across customer experiences.
Lead the strategy, roadmap, and transformation of core platform domains including Benefit Catalog, Eligibility, Enrollment, Tracking, Personalization, Communications, and the API and data capabilities that connect these services to customer-facing experiences.
Build a modern, reusable, API-driven platform that simplifies integrations, accelerates speed to market, strengthens domain ownership, and enables differentiated benefits experiences across Card portfolios and digital channels.
Partner across Product, Technology, Architecture, Data & Analytics, Risk, Controls, and Card Portfolio teams to establish a long-term platform strategy that balances customer and business outcomes with scalability, resiliency, and technology modernization.
Job Summary
As an Executive Director on the Customer Experience Core Product team, you will set the strategic direction and lead the transformation of the Benefits Platform that powers Chase's benefits and loyalty ecosystem.
You will own the vision and roadmap for the platform capabilities that enable benefits catalog management, eligibility determination, enrollment, tracking, personalization, communications, and integration with customer-facing experiences.
This role combines platform product leadership, customer-centric thinking, technology strategy, and strong commercial acumen to create reusable capabilities that accelerate innovation while improving platform adoption, operational efficiency, resiliency, and speed to market.
You will lead and develop a team of product managers responsible for distinct platform domains while creating clear ownership, shared standards, and an integrated platform roadmap.
You will bring strong executive presence and influence, partnering across senior Product and Technology leadership to align investments, navigate complex dependencies and trade-offs, and translate platform modernization into measurable customer and business value.
Job Responsibilities
• Define & Execute the Benefits Platform Vision: Establish and lead the long-term strategy for the Benefits Platform, creating a scalable foundation that powers benefits and loyalty experiences across Card portfolios, channels, and customer journeys.
• Modernize Core Platform Capabilities: Lead the transformation of Benefit Catalog, Eligibility, Enrollment, Tracking, Personalization, Communications, and platform non-functional capabilities into clearly owned, reusable products and services.
• Drive API & Services Strategy: Partner closely with Technology and Architecture to establish an API-driven platform strategy that simplifies integrations, strengthens reuse, and enables consuming teams to access Benefits capabilities consistently and efficiently.
• Establish Strong Domain Ownership...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-16 10:34:31
