-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-30 10:13:01
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-30 10:13:00
-
Essential Duties and Responsibilities:
- Work on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls and/or correspondence, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Key Responsibilities:
- Serve as the first point of contact for inbound and outbound calls, providing courteous, accurate, and professional support to all callers.
- Respond to inquiries by following established scripts, protocols, and standard operating procedures.
- Analyze caller needs to determine the appropriate response, resolution, or escalation path.
- Document call details accurately in the designated systems, ensuring data integrity and compliance with program requirements.
- Provide clear and consistent information while maintaining confidentiality and adherence to privacy policies.
- Resolve routine inquiries independently and escalate complex or sensitive issues according to guidelines.
- Meet or exceed quality, productivity, and adherence metrics as defined by the program.
- Maintain professionalism and composure in high volume or high pressure environments.
- Stay current on program updates, policy changes, and procedural enhancements through ongoing training.
Qualifications & Experience:
- 3 - 5 years of prior call center or contact center experience.
- Advanced working knowledge of call center systems and commonly used computer applications, with the ability to manage multiple systems in a fast paced environment.
- Demonstrated experience performing under pressure, handling demanding situations while remaining calm, patient, and professional.
- Proven ability to maintain high levels of accuracy and attention to detail across all tasks.
- Strong written English skills, with the ability to accurately input, update, and record service user information.
- Ability to work independently, showing initiative and sound decision making skills.
- Experience managing multiple tasks simultaneously, meeting deadlines while maintaining quality standards.
- Comfortable working in a fast paced, metrics driven environment.
- Active listening and clear communication to understand caller needs and deliver accurate information.
- Conflict resolution and de escalation skills when managing difficult or high stress interactions.
Minimum Requirements
- High School diploma or equivalent required with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be a US Citizen
- Ability to work onsite in Nashville, TN required.
- The center operates 24/7; therefore, candidates must be able to work an 8-10 hour shift during any ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:59
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
- Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
- Manage direct reports and the cost-effective operation of all project tasks.
- Manage subcontractors that provide services to program.
- Manage audits of operations.
- Collaborate with other Managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with clients and other external entities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
- Monitor performance against key indicators established internally or by the clients.
- Develop solutions to issues or complex problems.
- Develop performance goals and objectives for staff, and monitor achievement of those goals.
- Perform other duties as may be assigned.
Forecasting & Planning
- Develop accurate short-term and long-term call volume forecasts using historical data, trends, and predictive analytics.
- Create staffing models and schedules to meet service level agreements (SLAs) while controlling labor costs.
Real-Time Management
- Monitor intraday performance and adjust staffing plans to respond to unexpected volume changes.
- Implement contingency plans to maintain service levels during peak periods or unforeseen events.
Technology & Analytics
- Utilize workforce management (WFM) tools and report...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:59
-
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Key Responsibilities:
- Serve as the first point of contact for inbound and outbound calls, providing courteous, accurate, and professional support to all callers.
- Respond to inquiries by following established scripts, protocols, and standard operating procedures.
- Analyze caller needs to determine the appropriate response, resolution, or escalation path.
- Document call details accurately in the designated systems, ensuring data integrity and compliance with program requirements.
- Provide clear and consistent information while maintaining confidentiality and adherence to privacy policies.
- Resolve routine inquiries independently and escalate complex or sensitive issues according to guidelines.
- Meet or exceed quality, productivity, and adherence metrics as defined by the program.
- Maintain professionalism and composure in high volume or high pressure environments.
- Stay current on program updates, policy changes, and procedural enhancements through ongoing training.
Qualifications & Experience:
- 1-3 years of prior call center or contact center experience.
- Demonstrated proficiency with computer applications and call center systems, including efficient multi screen navigation and accurate real time documentation, in a fast paced environment.
- Demonstrated experience performing under pressure, handling demanding situations while remaining calm, patient, and professional.
- Proven ability to maintain high levels of accuracy and attention to detail across all tasks.
- Strong written English skills, with the ability to accurately input, update, and record service user information.
- Ability to work independently, showing initiative and sound decision making skills.
- Experience managing multiple tasks simultaneously, meeting deadlines while maintaining quality standards.
- Comfortable working in a fast paced, metrics driven environment.
- Active listening and clear communication to understand caller needs and deliver accurate information.
- Conflict resolution and de escalation skills when managing difficult or high stress interactions
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Must be a US Citizen
- Ability to work onsite in Nashville, TN required.
- The center operates 24/7; therefore, candidates must be able to work an 8-10 hour shift d...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:58
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:57
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:57
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:56
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:56
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:53
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:51
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:50
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:50
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:49
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:48
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:46
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:44
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:42
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:39
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:37
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:34
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:31
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:29
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:26
-
Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.
Technical Architect Responsibilities (~25%):
- Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
- Define and maintain technical standards, design patterns, and architectural guardrails.
- Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs.
- Review and approve solution designs, data models, integrations, and custom application architectures.
- Serve as the final technical escalation point for complex platform decisions.
- Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap.
- Partner with stakeholders to develop architecture strategies and implementation frameworks.
- Produce and maintain architecture diagrams, design artifacts, and technical documentation.
- Mentor and lead other developers
Lead Developer Responsibilities (~75%):
- Perform hands-on JavaScript development including Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer logic.
- Lead development of complex or high-risk components.
- Build and support custom applications using ServiceNow App Engine.
- Review, refactor, and optimize developer code for architectural alignment and performance.
- Support POCs, upgrade remediation, and complex defect resolution.
Program-Specific Responsibilities:
- Lead requirements analysis and gap assessments for enterprise implementations.
- Design deployment strategies aligned with ITSM and ITIL frameworks.
- Provide architectural oversight for integrations and data flows.
- Ensure upgrade readiness through regression planning and technical validation.
- Maintain audit-ready technical documentation.
- Support SDLC governance and continuous improvement across the platform.
Required Experience:
- 7+ years enterprise IT experience.
- 2+ years ServiceNow architecture and implementation leadership.
- Proven success leading large-scale ServiceNow implementations and upgrades.
- Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
- Strong proficiency in server-side and client-side JavaScript.
Required Certifications:
- ServiceNow Certified System Administrator (CSA).
- One or more ServiceNow Implementation Specialist certifications.
Additional Requirements as per contract/client:
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued empl...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-06-30 10:12:24
