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JOB DESCRIPTION
The Technology Lower Middle Market ("LMM") New Business Underwriter is a field-underwriting role fully dedicated to new revenue generation for multiline accounts for an assigned group of agents.
This individual reports into a Commercial Insurance branch office and matrixes into a regional LMM underwriting team.
The individual is accountable for reviewing, triaging, underwriting, and quoting submissions and securing binds to achieve his/her individual production goal while adhering to Chubb standards of underwriting and compliance within the Technology specialty.
The ideal candidate will possess strong underwriting skills, exceptional communication abilities, strong organizational skills, and the capacity to build and maintain impactful relationships.
In this role, you will effectively manage agent relationships and collaborate with internal partners in Field Underwriting, Distribution and Operations to ensure seamless processes and superior service delivery.
Primary responsibilities:
* Multiline underwriting including Package, Umbrella, Workers Compensation, Auto, and ancillary lines while ensuring adherence to our established underwriting strategy and authority, as well as following a referral process to maintain compliance and audit standards.
* Cross-sell additional lines of business to maximize revenue per account, including P&C, Multinational, Financial Lines, Cyber, Accident & Health, and other relevant products.
* Work closely with local Business Development Managers to identify opportunities for growth and production enhancement within assigned agencies.
* Establish and maintain strong working relationships with assigned agents to drive profitable growth.
* Disciplined desk management, including production planning and forecasting for assigned book of business.
QUALIFICATIONS
The
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon ...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:17
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JOB DESCRIPTION
The Westchester Environmental Team is seeking a qualified candidate for the position of Executive Underwriter to support our Digital Underwriting Team.
This role offers growth potential, including advancement to a Team Lead position.
You will work with the Digital Underwriting Manager to implement and lead strategies for profitable growth, focusing on portfolio management, disciplined underwriting, risk analysis, and financial acumen.
Key duties include marketing to brokers, building strong relationships, and driving production, while collaborating with colleagues and Business Development Managers to meet Westchester Environmental's growth targets.
The ideal candidate will have a comprehensive knowledge of coverage, terms, actuarial concepts, marketing, data analytics, and digital systems, and will help shape the future of our Digital Underwriting Team.
Duties may include but are not limited to:
* Lead growth and profitability initiatives for Westchester Environmental Digital, emphasizing national expansion of Contractors Pollution Liability, TankSafe, and Premises Pollution Liability digital products that will include prospecting, cross-selling and upselling.
* Work closely with the Digital Underwriting Manager and Business Development to drive field success and business growth.
* Underwrite digital products in line with company standards and strategic goals.
* Collaborate with IT and API teams to develop and enhance digital platforms with business partners.
* Solicits new and renewal submissions from appointed wholesaler brokers.
* Documents the underwriting files to company/division expectations.
* Handle files and portfolios within underwriting authority.
* Support the referral process within the Digital Underwriting Team by providing guidance to Underwriters on risks falling outside of their individual authority and engaging senior leadership as appropriate.
* Takes ownership of given production goals and utilizes all available department resources to achieve said goals.
* Local, regional and national broker visitations/travel is expected.
* Participate in the business unit self-audits and broker partner audits.
Profitability & Production:
* Goal Achievement - Delivering upon the established goals as provided by the Digital Underwriting Manager.
* Growth Strategies - Executing upon the assigned roles per the Digital marketing plans and strategies.
This includes:
+ Client & broker relations including sales calls & attendant strategies
+ Completing target account responsibilities & cross sell strategies
* Underwriting Integrity - Achieving all underwriting standards as outlined by the CHUBB Westchester Specialty Environmental Division home office and all applicable Underwriting Guidelines, Authorities, and Position Papers.
* Risk selection:
+ Fundamentals of coverage, terms and conditions.
Ability to offer coverage, te...
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Type: Permanent Location: ALPHARETTA, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:17
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JOB DESCRIPTION
This is a role focused on technical claim handling for Chubb's Personal Lines insureds nationwide.
In this role you will manage complex general liability and auto liability claims, both litigated and non-litigated, under primary and excess Personal Lines policies.
This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies.
This position will require some travel, as well as coordinating with and servicing both internal and external business partners.
You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.
Additional Responsibilities:
• Manage an inventory of Personal Lines Casualty claims involving moderate to high severity exposures and complex coverage issues.
• Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
• Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
• Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
• Demonstrate and implement effective defense, resolution and claim strategies.
• Direct and closely monitor assignments to experts and defense counsel subject to established guidelines.
• Provide superior customer service to insureds, agents, and internal business partners.
• Adhere to Best Practices Guidelines.
• Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
Travels to conferences, mediations, and trials as necessary.
Travel ranges from approximately 10% to 25% but it could be more as dictated by business needs.
QUALIFICATIONS
•••••••••••
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any othe...
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:15
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JOB DESCRIPTION
As an Associate Product Owner in Chubb's North America Personal Risk Services (PRS) division, you will drive the integration of new insurance products into our Duck Creek policy administration and underwriting systems, leveraging your deep Property & Casualty insurance expertise and hands-on experience with policy admin platforms like Duck Creek or Guidewire.
You will create, refine, and prioritize user stories to ensure requirements are clear and actionable, while managing the product backlog to balance new product initiatives with ongoing platform enhancements.
Utilizing your strong knowledge of Agile and SAFe frameworks, you will lead cross-functional teams through iterative delivery and continuous improvement.
Your focus will be on advancing PRS's digital capabilities, operational efficiency, and ease of doing business across our Excess & Surplus (E&S) and Admitted Flood lines, while strategically expanding our platform to support a broader and more diverse insurance product portfolio.
Through these efforts, you will play a key role in Chubb's digital transformation, ensuring new products are efficiently brought to market and our platforms remain innovative and customer centric.
In this role, you will:
* Assist the Platform Product Owner with daily management of the PRS Duck Creek roadmap, including backlog grooming, sprint planning, and stakeholder updates
* Document and refine user stories, acceptance criteria, and business rules; maintain the product backlog in line with strategic priorities and release plans
* Partner with Product Management, Underwriting, Operations, Digital, IT, and QA to ensure alignment on scope, dependencies, and delivery expectations; actively participate in agile ceremonies
* Coordinate and support User Acceptance Testing (UAT), validate end-to-end scenarios, and ensure deliverables meet business needs and quality standards
* Conduct data gathering and gap analysis to inform product decisions and process improvements; contribute to research and documentation for future workflows and enhancements
* Prepare status reports, release notes, and executive updates; communicate progress, risks, and issues with business and IT partners
* Identify opportunities for automation, simplification, and standardization; support change management and training for new functionality
QUALIFICATIONS
* 2-4
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportun...
....Read more...
Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:14
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JOB DESCRIPTION
Job Summary:
The Senior Financial Analyst - Credit Management will support the assessment and mitigation of direct and indirect credit risk to Chubb across a broad range of credit counterparties within various industries and geographies, with the role including but not limited to - analysis of credit counterparty financial strength and credit quality, assisting and advising on appropriate credit risk mitigation measures, preparing and discussing recommendations and findings with management and other stakeholders as required, and completing associated administrative, contractual, and reporting functions.
Credit counterparties in scope represent entities with contractual payment or reimbursement obligations to Chubb, namely - insureds with large deductibles/retained risk, captive reinsurers, brokers, agents, MGAs, vendors, third-party administrators, and collateral-issuing providers.
Critical factors to succeed include strong written and oral communication skills, attention to detail, organizational skills, ownership and accountability, track record for delivering desired outcomes within prescribed timeframes, willingness to learn and further development, and ability to thrive in a fast-paced environment.
Responsibilities:
* Assess Counterparty Credit Quality
+ Perform due diligence and financial assessment of counterparty credit quality for both existing programs and prospective new business opportunities, which includes an in-depth analysis of financial statements and associated MD&A, forecasts, business model and strategy, industry and macroeconomic factors, as well as other publicly available information and/or information from direct Q&A with qualified counterparty sources.
* Consult on Program Structure / Collateral Requirements and Collateral Form
+ Collaborate with Underwriting, Actuarial, Legal, and other internal stakeholders as necessary on the appropriateness of the program design, and ensure the collateral determination and adequacy adheres to guidelines and delegated authorities.
+ Engage with Legal to incorporate required credit-related language into program agreements and contracts, as well as preferred and negotiated collateral language.
+ Review and approve collateral amount, collateral form, collateral language, and collateral-issuing provider for acceptability and compliance within corporate standards and regulatory requirements, specifically as pertains to Letters of Credit, Trusts/Pledge Agreements, Surety Bonds, and Cash/Escrow deposits.
* Manage Counterparty Credit Risk / Minimize Credit Losses / Promulgate Guidelines
+ Interface with various internal and external stakeholders on credit-related matters and deliverables.
+ Ensure receipt, care, custody, and control of incoming collateral instruments and associated documentation.
+ Assist with Bankruptcy & Insolvency Management.
+ Provide and maintain internal...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:14
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JOB DESCRIPTION
The Senior Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines.
Scope
* Responsible for investigating; settling high exposure, high risk Employment Practices Claims, including class actions.
* Ensure high level of customer service and claim file quality.
* Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation.
* Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation.
* Attending arbitrations, mediations, trials.
* Developing resolution strategies and negotiating settlements.
* Reviewing legal budgets and legal and third-party vendor's bills.
* Presenting litigation strategy for complex litigation to senior claims management and underwriting staff.
* Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.
Responsibilities
Duties may include, but are not limited to:
* Day to day handling of substantial caseload of line of business claims.
* Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
* Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
* Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
* Directs and monitors assignments to experts and underlying defense counsel.
* Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
* Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
* Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
* Travels to conferences, mediations, and trials as necessary.
Qualifications
* Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support.
* Approximately 7+ years claims and/or legal experience in the EPL area including evaluating and resolving complex matters.
* Law degree preferred.
* Property & Casualty Adjusters licenses in required jurisdictions within 90 days of employment
* Failure to obtain the licenses within 90 days will result in termination of employment
* This is not a remote position.
Desired Traits
* Ability to work independently and assimilate learning materials on many different subjects from various sources.
* Excellent interpersonal communications and negotiation skills.
* Ability to deal w...
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Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:13
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JOB DESCRIPTION
The Reverse-Flow Underwriter will be responsible for reviewing and evaluating renewal and new, global business accounts in accordance with established underwriting guidelines.
The candidate will work on US admitted accounts of all sizes.
Lines of business include General Liability, Property, Automobile, Worker's Compensation and Umbrella.
Other duties of this role can include but are not limited to:
* Working closely with Chubb Overseas General and Canadian underwriters as well as US brokers to coordinate pricing, coverage, terms and conditions as part of a global controlled master program.
* Provide account management services that will integrate the US coverage into a worldwide controlled master insurance program.
* Responsible for conducting renewal review and development of new business for the Chubb Overseas General and Canadian branches assigned.
* Work effectively and collaborate with a team of underwriters, underwriting associates, operations, claims and loss control personnel worldwide.
* Build relationships with US brokers and international underwriters.
* The position may require periodic travel.
Note: The ideal candidate should be willing and able to work from our Philadelphia office in the long - term, and should be aware of occasional trainings from the Wilmington, Delaware office for the short - term
QUALIFICATIONS
The
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:12
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JOB DESCRIPTION
We are seeking a Senior Underwriter for our Financial Lines / Private Non Profit Insurance Products for the Chicago branch office.
The PNP Underwriter will be accountable for the growth and profitability of management liability business within the territory.
This position is salary grade flexible based on the successful candidate's experience.
See below for additional details on responsibilities.
Personal Book of Business:
* Financial performance, including profit, rate, retention, and growth, of a personal book of business consisting of D&O, EPL, Crime, WPV, K/R and Fiduciary lines
* Successful market penetration and agency management including building, maintaining and managing producer and customer relationships
* Developing personal agency strategy and goals with continual monitoring of progress
* Identifying cross sell opportunities within commercial products and services on personal book of business
* Soliciting, selecting and analyzing risk within PNP guidelines and ensuring proper documentation
* Developing and negotiating price, coverage, and terms and conditions for all new business and renewals and actively identifying account rounding opportunities
* Meeting with producers and renewal customers to make sales presentations including product education and new product roll out
* Collaborating with underwriters, operations, claims, marketing and home office product management
* Consistently meeting service standards
* Collecting and sharing industry intelligence with team, including industry trending and development
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:11
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JOB DESCRIPTION
The Senior Coverage Director depending in the Coverage and Complex Claim Department will have responsibility for management of an inventory of casualty claims with complex coverage issues, Long Tail Exposure (LTE) claims which are claims occurring over multiple policy periods and/or class action litigation.
Claims handled in this role could include, but are not limited to, concussion/head injury, abuse and molestation, chemical/toxic/environmental exposures and claims potentially triggering the Personal and Advertising Injury coverage grant of Commercial General Liability/Umbrella/Excess coverage.
Responsibilities may also include management of coverage litigation and arbitration in connection with the above-described claims.
Such responsibilities will entail management of outside counsel with respect to defense of Chubb in designated coverage disputes; management and oversight of all aspects of coverage litigation, including development of litigation and resolution strategies; management of discovery requests; attendance at depositions, mediations and trials, as necessary.
The ideal candidate will have 7 or more years of experience as a lawyer and/or claim professional with a high degree of specialized and technical competence in litigation management and the handling of complex coverage issues, high exposure and/or long-term exposure claims and coverage litigation.
A law degree is required.
The candidate will also have:
• Excellent organizational, writing, interpersonal communication, and negotiation skills.
• Excellent customer service skills and will be able to work with clients and business partners in a professional manner.
• Demonstrated ability to work in a complex operating environment.
• Ability to work independently, issue spot, and assimilate learning materials on many different subjects from various sources.
• Experience in senior management reporting.
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
The pay range for the role is $110,800 to $188,400.
The specific offer will depend on an applicant's skills and other factors.
This role may also be eligible to participate in a discretionary annual incentive program.
Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.
The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriti...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:11
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JOB DESCRIPTION
This is not your average Claims role.
When you think of a job handling insurance claims, you may think about storm damage or auto accidents.
Or maybe a large stack of paper?
A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media.
Issues such as the Me Too movement, Racial Injustice and Covid.
In this paperless environment, you will use your analytical skills to resolve workplace claims.
We will teach you about Employment Law, contracts and claims.
You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims.
The work is interesting.
The environment is collaborative.
Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team.
This role is in our Simsbury, Connecticut office and is not a remote opportunity.
QUALIFICATIONS
Responsibilities Additional
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:10
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JOB DESCRIPTION
The Claims Data Solutions Sr.
Analyst will report to VP, Claims Data Solutions and Insights.
This is a crucial role to the delivery of claims operational and data transformation solutions.
Primary Responsibilities:
* Bring a distinct data consumer prospective to ensure that business intelligence, operational metrics, modeling, analytics, and reporting requirements are effectively fulfilled.
This encompasses a comprehensive understanding of how claims data flow into, within, and outside claims systems, along with the intended use, dependencies, and impacts as well as a strong understanding of business processes and their associations with source system and/or vendor data.
* Identify and propose essential data elements necessary to support the company's business intelligence, operational metrics, modeling, analytics, and reporting needs and ensure they are captured with precision, completeness, consistency.
* Act as Product Owner to develop meaningful data products for various use cases based on business priorities and anticipated impact.
* Document business requirements and clearly articulate the business benefits.
* Apply analytical techniques to analyze and interpret intricate data sets, extracting meaningful insights that can support informed decision-making processes.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:09
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JOB DESCRIPTION
Role Purpose
The Policy Servicing File Management Jr.
requires a strong focus on functional analysis, operational processes design, enabling of data exchange with third parties.
Technical knowledge and skills standardizing systems parameters, management of large databases in addition to qualitative and quantitative analysis is necessary.
Key Responsibilities
• Responsible to collect and keep the effectiveness over 84%.
• Perform reconciliation account in Bill express.
• Perform account analysis.
• Request the access of user for system.
• Reconciling the bases with the Sponsor or Fronting to make sure we have the same information.
• Distributes the process of rejections for analysis and corrections.
• Perform special projects and other related duties as assigned.
QUALIFICATIONS
Requirements
•
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: San Juan, US-PR
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:08
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JOB DESCRIPTION
As a Senior Underwriter, responsibilities will include managing a renewal book and generating new business.
The position will be responsible for driving profitable growth with assigned agents and brokers.
Products include Package, Property, General Liability, Auto, Worker's Compensation, Umbrella/Excess and International.
Programs are guaranteed cost and Loss Sensitive structures.
We are looking for a candidate who is highly motivated, results oriented, with solid business and underwriting acumen.
Knowledge, Skills, and Abilities Required:
* Candidate will have experience in both Property & Casualty lines of business.
Familiarity with global programs is a plus.
* Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb practices.
* This position must collaborate with other underwriters, operations, claims, marketing, and home office management as necessary.
The underwriter must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations.
* Strong sales and marketing skills are critical; must be able to demonstrate successful agency and broker management, including building, maintaining and managing producer and customer relationships.
* Ability to identify opportunities for growth within new and existing production sources.
Knowledge of marketing principles, pricing/rate strategies and how to apply them to attain underwriting profit.
* Candidate must possess a high degree of proficiency with the underwriting process, with a solid background in risk analysis.
* Candidate must have ability to effectively interact with all levels of customers and collaborate with a team of underwriters, claims and loss control personnel.
* Knowledge and proficiency with technical issues, compliance, coverage, products and pricing strategies expected.
QUALIFICATIONS
* 3+
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national or...
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Type: Permanent Location: New Haven, US-CT
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:08
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Auburn, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:06
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Puyallup, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:05
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Join our dynamic team as a Program/Project Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation.
At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey.
Collaborate with a talented team in a supportive environment that values creativity and excellence.
Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.
As a Program/Project Manager within JPMorganChase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units.
You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs.
Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy.
You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth.
Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role.
Job responsibilities
* Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units.
* Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.
* Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments.
* Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives.
* Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.
Required qualifications, capabilities, and skills
* Proven ability to lead and manage complex programs or projects, delivering results across various business units, typically demonstrated through 7+ years of relevant experience.
* Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution.
* Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies.
* Advanced computer literacy, wi...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:05
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Join our Machine Learning and Optimization team to shape the future of conversational AI at Chase.
You'll help transform customer interactions by leveraging advanced LLMs and cutting-edge NLP techniques.
This is an opportunity to grow your career, collaborate with experts, and make a real impact on our digital products.
As a Computational Linguist in the Machine Learning and Optimization team, you will optimize features, models, and AI capabilities for the Chase Digital Assistant and other conversational AI products.
You will drive the transition to LLM-based, context-rich conversational AI, develop scalable intent taxonomies, and refine conversation flows.
You will work closely with cross-functional teams to deliver high-quality models and innovative solutions, ensuring scalability and resiliency.
You will collaborate with annotation leads, product managers, and ML engineers to enhance training data and conversational flows.
Your expertise will support continuous improvement in customer experience and journey design, while maintaining documentation and best practices for Natural Language Understanding processes.
Job Responsibilities
* Manage, monitor, and evaluate the Chase Digital Assistant's intent and entity taxonomy and the model training.
* Collaborate with developers, machine learning engineers, and quality assurance teams to resolve model-related issues as they occur.
* Serve as a subject matter expert, engaging with various stakeholders throughout the product lifecycle, and maintain a strong understanding of the Chase Digital Assistant's model from both customer and technical perspectives.
* Work closely on the adaptation to LLM-driven workflows, ensuring seamless integration of LLMs with existing conversational AI architectures and event tracking systems.
* Work closely with Product Managers, ML Engineers, and Analytics by providing linguistic expertise and direction for new NLP capabilities (e.g., dialogue, ambiguity, inference).
* Design, evaluate, and optimize prompts and intent/flow descriptions for LLM-powered chatbots, ensuring more intelligent dialogue management and generative repair capabilities.
* Partners closely with Annotation Lead to review and optimize training data, including large-scale refreshes and revisions of training sets and intent/flow/slot descriptions.
* As a subject matter expert, be a resource for the annotation team for their understanding and evaluation of customer language and the models.
* Collaborate on the transition from single-utterance, manual analysis to full-conversation, structured context analysis, leveraging LLMs for nuanced understanding and targeted optimization.
* Implement and monitor performance metrics (e.g., F1 Score), report results to identify gaps and performance optimization opportunities.
* Implement current metrics to assess LLM-powered chatbot performance, and strengthen the evaluation process by introducing new metrics t...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-30 08:20:03
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Join JPMorganChase as an Account Specialist III and be the primary contact for clients with complex financial needs.
Deliver exceptional service by processing transactions, resolving issues, and identifying opportunities to enhance client relationships.
Utilize your expertise in account services and technology to drive innovative solutions and contribute to team success.
Develop your leadership skills in mentoring and strategic thinking while making a meaningful impact in a dynamic environment.
As an Account Specialist III within JPMorganChase, you will be the primary contact for our clients with more intricate financial products or services.
Your role will involve providing exceptional customer service, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on customer needs.
You will be expected to apply your broad knowledge of account services and protocols to perform a wide range of tasks within established procedures.
Your ability to analyze data, manage conflicts, and use technology effectively will be crucial in this role.
Additionally, your innovative thinking will be valued as you contribute to solutions for new issues.
As part of a team, you will also have the opportunity to develop your skills in mentoring, team building, coaching, delegation, and strategic thinking.
Job responsibilities
* Provide comprehensive customer service to clients with complex financial products, addressing inquiries, processing transactions, and troubleshooting issues using your proficiency in data analytics and computer literacy.
* Identify and manage conflicts that may arise during client interactions, utilizing your conflict management skills to facilitate discussions and create optimal solutions.
* Contribute to the generation of revenue by selling moderately complex financial products directly to individual consumer clients, leveraging your understanding of customer service and innovation.
* Assist in the development of team members by providing guidance and support in specific skills and knowledge areas, utilizing your developing skills in mentoring, coaching, and delegation.
* Participate in strategic thinking initiatives by using data to understand issues and opportunities, collaborating with the business and partners on strategy and priority development.
Required qualifications, capabilities, and skills
* Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
* Baseline knowledge of account services operations, including transaction processing and troubleshooting.
* Demonstrated proficiency in data analytics, with the ability to interpret models and diagrams to provide continuous insight.
* Proficiency in computer literacy, with the ability to use technology to perform tasks, solve problems, and communicate professi...
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:53
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:52
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Midland, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:51
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Are you ready to transform how payments disbursements, operations, and controls are developed and delivered in the public sector? As a Product Delivery Lead in our Commercial & Investment Bank Payments Team, you will leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies.
As a leader in delivery, you will collaborate closely with Technology, Operations, Legal & Contracts, and Risk & Control teams to deliver tailor-made product solutions that meet clients' needs.
As a Product Manager in the North America Public Sector Product Team, you are an integral part of a team that defines and configures complex solutions for key client relationships.
You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to cross-functional teams leveraging your knowledge of treasury, payments and Public Sector products and solutions.
Job Responsibilities
* Develops a product strategy and product vision that delivers value to Federal Government customers.
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
* Owns, maintains, and develops an agile product backlog that enables development to support the overall strategic roadmap and value proposition.
* Partner with 3rd party vendors / partners to enhance product offering.
* Work with both North America and Global Public Sector teams to replicate best practices and across several client scenarios and solutions to drive stickiness.
* Collaborate with cross-functional teams including Technology, Design, Operations, Legal & Contracts, Risk & Controls to integrate high-value experiences into product development processes, ensuring seamless and customer-centric solutions.
* Articulate and present product strategies and decisions to leadership, clearly communicating the value and impact of our solutions.
Required Qualifications, Capabilities, and Skills
* 5+ years of relevant work experience, with a focus on complex business processes in banking or similar industries, including experience in public sector challenges.
* This role supports US Federal government contracts that require, U.S.
citizenship or lawful permanent status
* Proven ability to lead and structure agile delivery, ensuring high-quality execution.
* Experience in assessing the impact of business value and product strategy to drive successful organizational outcomes.
* Demonstrated ability to understand and work effectively with engineering teams particularly within public sector and regulated environments.
* Bachelor's Degree or deep relevant work experience.
Preferred Qualifications, Capabilities, and Skills
* Experience in designing for financial services, insurance, payments, and government solutions, with a focus on public sector challenges, is a plus.
A Government Security Clearance may be required ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:44
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At Chase Travel, we are dedicated to transforming the way our customers experience travel.
As part of JPMorgan Chase, we leverage cutting-edge technology and innovative strategies to deliver exceptional travel solutions.
Our Digital Channels team is at the forefront of this mission, creating seamless and engaging digital experiences for our customers.
We are seeking a strategic and experienced Vice President of Product to join our Digital Channels team.
In this role, you will focus on driving strategic initiatives that enhance the travel experience, as well as developing overall product strategies and disciplines to achieve productivity and efficiency gains over time.
You will collaborate with cross-functional teams to create innovative solutions that meet customer needs and elevate the Chase Travel brand.
Job Responsibilities:
* Collaborates with team members to identify and drive strategic initiatives that enhance the travel experience for our customers, ensuring alignment with Chase Travel's overall vision and goals.
* Contributes to the development and implementation of a comprehensive product vision and strategy for Chase Travel's digital channels, focusing on long-term growth and customer satisfaction.
* Owns the prioritization of the product backlog, ensuring that initiatives align with strategic objectives and customer needs while balancing available resources.
* Leads discussions around capacity trade-offs, making informed decisions that optimize resource allocation and enhance productivity.
* Works closely with engineering, design, marketing, and operations teams to support product development from concept to launch, ensuring timely delivery and quality standards.
* Conducts market research and customer feedback analysis to identify opportunities for product enhancements and new features, ensuring our offerings meet the evolving needs of travelers.
* Assists in establishing key performance metrics to measure the success of digital products, continuously optimizing based on data-driven insights to drive productivity and efficiency gains.
* Communicates product insights and updates to senior leadership and key stakeholders, ensuring alignment and support across the organization.
Required Qualifications, capabilities, and skills :
* Bachelor's degree in Business, Marketing, Technology, or a related field
* Minimum of 7+ years of experience in product management, with a focus on digital channels and customer-facing products.
* Proven track record of successfully launching and managing digital products in the travel, e-commerce, or financial services industries.
* Attention to detail and ability to manage multiple tasks and priorities simultaneously is critical for success.
* Strong analytical skills with the ability to leverage data to drive decisions and product enhancements.
* Exceptional communication and interpersonal skills, with a demonstrated ability to colla...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:42
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Join JPMorganChase as an Account Specialist III and be the primary contact for clients with complex financial needs.
Deliver exceptional service by processing transactions, resolving issues, and identifying opportunities to enhance client relationships.
Utilize your expertise in account services and technology to drive innovative solutions and contribute to team success.
Develop your leadership skills in mentoring and strategic thinking while making a meaningful impact in a dynamic environment.
As an Account Specialist III within JPMorganChase, you will be the primary contact for our clients with more intricate financial products or services.
Your role will involve providing exceptional customer service, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on customer needs.
You will be expected to apply your broad knowledge of account services and protocols to perform a wide range of tasks within established procedures.
Your ability to analyze data, manage conflicts, and use technology effectively will be crucial in this role.
Additionally, your innovative thinking will be valued as you contribute to solutions for new issues.
As part of a team, you will also have the opportunity to develop your skills in mentoring, team building, coaching, delegation, and strategic thinking.
Job responsibilities
* Provide comprehensive customer service to clients with complex financial products, addressing inquiries, processing transactions, and troubleshooting issues using your proficiency in data analytics and computer literacy.
* Identify and manage conflicts that may arise during client interactions, utilizing your conflict management skills to facilitate discussions and create optimal solutions.
* Contribute to the generation of revenue by selling moderately complex financial products directly to individual consumer clients, leveraging your understanding of customer service and innovation.
* Assist in the development of team members by providing guidance and support in specific skills and knowledge areas, utilizing your developing skills in mentoring, coaching, and delegation.
* Participate in strategic thinking initiatives by using data to understand issues and opportunities, collaborating with the business and partners on strategy and priority development.
Required qualifications, capabilities, and skills
* Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
* Baseline knowledge of account services operations, including transaction processing and troubleshooting.
* Demonstrated proficiency in data analytics, with the ability to interpret models and diagrams to provide continuous insight.
* Proven ability to manage conflicts effectively, with experience in facilitating discussions and creating practical solutions.
...
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Highland Park, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-10-30 08:19:36
