-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:27
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:27
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:26
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:25
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:25
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:23
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:22
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:21
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:21
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:20
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:19
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:18
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:16
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:15
-
Essential Duties and Responsibilities:
- Performs various production control activities including gathering and filing records.
- Determines operational sequences required to produce products.
- Assists in resolving production conflicts while maintaining scheduled requirements.
- Assists in communicating deadlines to all internal departments and external suppliers.
- Reviews job orders, shipping needs and material requirements before developing operational sequences.
- Prepares and reviews production reports.
- Provides guidance and work leadership to less-experienced Planners.
- Participates in special projects as required.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment."
Minimum Requirements
- High School diploma or equivalent required, Bachelor's degree preferred
- Experience in workforce management applications; Aspect/Alvaria preferred
- This position is a second shift role and requires availability to work one weekend day.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
26.56
Maximum Salary
$
26.94
*
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:15
-
Essential Duties and Responsibilities:
- Provide guidance around overall IT Governance, best practices/templates and providing training/mentoring to project teams.
- Keep Senior Leadership informed of significant activities, project status and financial information.
- Review and maintain ITGCs and collaborate with relevant stakeholders (Internal Audit, External Audit, Compliance and the CISO) to ensure compliance with SOX and applicable regulations.
- Act as primary liaison to internal and external auditors and the CISO for a variety of IT audits and special reviews.
- In coordination with the PMO and the SDM, generate and monitor various KPIs, metrics, reports, financial information and dashboards.
- In coordination with the CISO and Risk and Quality groups, help build an efficient and effective GRC platform.
- Design and create training materials including written instructions, tip sheets, video tutorials, and interactive asynchronous online courses to help project managers and other technical staff perform their duties.
- Lead efforts to update, streamline and simplify the overall IT policy framework.
Job-Specific Essential Duties and Responsibilities:
- Own Tier 1 (Strategy) and Tier 2 (Governance): Develop and maintain the INSIGHTS framework, 5-year roadmap, and pillar-aligned value propositions.
- Lead Enterprise Data Governance Council formation with numerous stakeholders, quarterly operations, policy development, and stewardship model.
- Lead the Data Ethics Subcommittee and ensure ethical, bias-mitigated data use across all initiatives.
- Drive Talent Migration enablement: Build and deliver data literacy programs, Communities of Practice, and culture-change initiatives targeting 100% literacy by 2030.
- Map enterprise data strategy to Key Business Questions (KBQs) from CEO, CFO, segment GMs, and Board; re-bin and prioritize data needs.
- Oversee enterprise data ethics, compliance mapping (HIPAA 2025, FedRAMP, GDPR, CUI), and alignment with the Maximus Global Ontology & Data Model.
- Partner closely with the parallel Senior Directors (Data Management & Technology, Data Transformation & Adoption) to ensure governance policies are enforceable at scale.
- Represent data strategy in executive forums, board updates, and external stakeholder engagements.
Minimum Requirements
- Bachelor's degree from an accredited college or university.
- 12+ years of related experience, with at least 5 years in management.
- Proven track record of governance, project managing systems design and implementation.
- Proficient at understanding existing technology solutions, processes, requirements, and overall business models within minimal time.
- Proven record of IT and process detailed documentation, reference materials, and managed technical documentation and IT training materials.
- Experience in serving as a specialist on complex technical and business matters.
- Experience as an expert in the field, using professional concepts in developing res...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:14
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:14
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:13
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:12
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:12
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:11
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:10
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:10
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:09
-
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
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Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-27 08:04:08
