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We are looking for a Technology Audit Director to join our Chief Data & Analytics Office Audit team to lead coverage of the Technology Risk Areas/Domains! The firm's Chief Data & Analytics Office governs and enables firm wide capabilities, drives strategy and solutions to maximize the value of data across the firm, and is responsible for designing and delivering enterprise data and analytics capabilities through key products and platforms.
The Technology aspects are supported by the Enterprise Technology Artificial Intelligence/Machine Learning and Data Management Platforms organization.
As an Technology Audit Director within our Chief Data & Analytics Office Audit team, you will be responsible for managing and leading Audit's Technology Risk Area/Domain coverage, including management of an audit plan, oversight and execution of audit activities, validation of audit issues, regulatory coordination and completion of continuous monitoring activities, including engagement with senior stakeholders.
The Technology Audit Director will also be responsible for managing a team of auditors across varying levels.
This role also involves supporting the Data Risk Management and Artificial Intelligence Subject Matter Expert functions across the Internal Audit Department.
Job responsibilities
* Develop and execute an annual audit plan with a variety of audit activities and manage planning and resourcing.
* Manage large and complex audit deliverables from planning to reporting, and produce quality deliverables to both department and professional standards.
* Review audit work in accordance with department and professional standards, and complete assignments in an efficient manner.
* Oversee all aspects of audits including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow up and verification of issue closure.
* Finalize and communicate audit findings and use judgment to provide an overall opinion on the control environment.
* Build and maintain relationships with AMDP senior stakeholders, establishing a culture of engagement whilst adding value.
* Actively participate in key governance forums (e.g., Technology Control Forums) to provide independent challenge to management on control matters.
* Understand the stakeholder priorities and provide independent feedback on control enhancements/implementation.
* Effectively manage and lead the Audit team, performing timely review of work performed and providing honest and constructive feedback to proactively manage performance and enhance skills across the team.
Understand the team's strengths and areas of development and guide the team in achieving their individual goals whilst giving them opportunities to enhance their skills.
* Work closely with business and technology audit colleagues to ensure that key risks are identified and assessed in the program of audit coverage.
* Manage regulatory coordination for CDAO r...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:16
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Warrington, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:15
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Bee Cave, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:14
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Hastings On Hudson, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:14
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Join the Commercial and Investment Bank Payments Sales team! As a key leader on the team, you will drive the end-to-end client experience.
As a Payment Sales Manager (PSM) within the Healthcare segment in Payments Corporate Sales, you will be responsible for developing new business from clients within the Healthcare segment.
You will be expected to sell products with value to the Firm as well as build a strong pipeline.
In order to achieve the sales goal, each PSM is expected to execute a comprehensive selling strategy in conjunction with Product and the Banking coverage teams.
You will also be required to collaborate with Client Service, Implementations, Operations, Technology, Risk, Credit, and Legal in order to optimize delivery.
You will also be responsible for actively gaining a thorough understanding of the market, the industry in which the client operates, the client's organizational and operating structure, buying process and business objectives to effectively position JPMorgan and solutions optimally.
Job responsibilities:
* Deepen and grow existing client relationships within Healthcare segment
* Develop new profitable business from existing and prospective clients domestically and cross-regionally with global partners.
* Engage JPMorgan Payments Solutions, Bankers, and clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client-driven framework.
* Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions.
* Understand clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for JPMorgan Payments via appropriate solutions; traditional Treasury Services, Merchant Services, Trade & Working Capital, and Commercial Card.
* Understand the competition's capabilities and gaps and how to position JPMorgan Payments.
* Manage client visitation and contact; promoting sales through frequent client meetings and discussions covering new products, market, and industry developments.
* Manage proposal writing and the entire sales process including both competitive RFIs/RFPs.
* Develop and enhance in-depth client knowledge and share it with the client coverage team for both new business development
* Work closely with the coverage team to drive efforts to expand existing business with current clients, providing feedback to product managers and generating cross-sell opportunities by maintaining strong working relationships with other JPMorgan lines of business; partner with Sales Success Office, Client Service, and Implementations to retain, grow, and enhance existing client relationships.
Required qualifications, capabilities, and skills
* 10+ years of cash management, sales, and relationship management experience
* Possesses knowledge and understan...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:13
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 6+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:12
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Description:
Are you passionate about addressing cyber issues and driving innovative solutions? Do you excel in both technical and non-technical analysis, root cause evaluation, stakeholder engagement, and novel approaches to problem-solving? If this sounds like you, apply to join the Findings Analysis and Solutions Team (FAST) within JPMC's Cybersecurity & Technology Controls (CTC) organization to tackle these challenges on a massive scale.
In this role, you will investigate security issues uncovered by our Red Team and other Assessments and Operations teams to understand the core problems and help solve them at both a tactical and operational level.
The ideal candidate will be self-motivated, possess extensive technical curiosity, have a drive to understand complex cybersecurity issues, and be able to collaborate with both technical and non-technical peers.
Job Responsibilities:
• Assess the potential impact of vulnerabilities on business and technology operations using data-driven risk prioritization.
• Conduct root cause analysis (RCA) of security issues identified during assessments across various technologies and transform your findings into actionable insights.
• Collaborate with stakeholders throughout the firm to understand, address findings, and achieve the common goal of improving the security posture of the firm.
• Identify, design, and implement technical, procedural, educational, or other solutions to effectively mitigate security issues.
• Present analysis, insights, and conclusions to both technical and non-technical audiences, including senior leaders, ensuring clarity and understanding.
• Prioritize remediation efforts using multiple criteria to ensure the most worthwhile issues are addressed first.
Required Qualifications:
• An insatiable technical curiosity about all things Cyber and a desire to expand your skillset.
• Demonstrated ability to be proactive and resourceful, identifying and using appropriate sources for data-driven investigations.
• Knowledge of or experience in offensive or defensive cybersecurity roles and processes such as Incident Response, Threat Intelligence, Penetration Testing, Red Teaming, Risk Management, Cyber Engineering, Cyber Architecture, and Data Privacy.
• Familiarity with network architecture concepts, including cloud architectures, and deploying large-scale applications in an enterprise environment.
• Experience with enterprise level security technologies like firewalls, IDS/IPS, web proxies, DLP, SIEM, SOAR, and others.
• Experience in building analytical processes, templates, and documentation.
• Strong written and verbal communication skills; ability to understand complex problems and present them simply.
• Ability to collaborate with high-performing teams, senior leaders, business stakeholders, third-party vendors, and technical individuals throughout the firm to effectively articulate risk and drive change.
• A strong commitment to ethical practices and d...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:11
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The Experiential Brand Manager Associate will provide executional, operational and functional support to the Experiential Marketing director for a robust portfolio of brand experiences within the JPMorgan Chase brand.
In this role, you'll be on the forefront of an exciting transformation for the broader JPMorgan Chase marketing organization and you will play an integral role in the strategy, design, production, development and implementation of physical brand experiences to reach customers.
You will partner closely with the business team, internal partner and external agencies to support and implement brand experiences.
As an Experiential Brand Manager Associate within the Experiential Marketing team, you will manage your time effectively across various work streams, be detail and solution oriented, motivated, and a great teammate who thrives in a fast-paced work environment.
You will be interested in the Experiential Marketing sector and stay informed about what is relevant in the luxury experiential space.
Job responsibilities
* Support the team in executing key elements to the branded event experiences aligned to business objectives
* Champion creative and experiential design excellence across all customer touch points
* Develop and execute creative guidelines to ensure the brand shows up consistently across all customer touch points
* Drive production of marketing assets across internal and external creative partners for key elements of each brand experience to deliver best in class brand experiences
* Identify new ways to integrate digital touch points and platforms into live event experiences
* Build strong relationships with key stakeholders, internal partners and agency partners
* Track budgets and key KPIs aligned to initiatives
* Identify opportunities for existing business units to integrate within experiential portfolio
* Manage multiple projects and assignments in a fast paced environment
Required qualifications, capabilities and skills:
* 3+ years of experience in marketing or brand management
* The candidate should be motivated, solution oriented as well as a great teammate who thrives in a fast paced work environment
* Experience in the affluent and luxury brands
* Keen eye for design and creative detail
* Willingness to challenge the status quo and bring fresh ideas that will make us ask, "Why haven't we thought of this before?"
* Experience working with marketing and experiential agencies and vendors
* Ability to succeed in an ever changing, fluid environment with tight deadlines
* Good sense of humor, positive attitude and ability to be flexible
* Strong communication, interpersonal skills and leadership potential
* Self-starter; able to work manage projects end to end in an independent manner without significant oversight
* Occasional travel
Chase is a leading financial services firm, helping nearly half of America's hou...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:10
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
* Bilingual in English and Mandarin is preferred
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act ...
....Read more...
Type: Permanent Location: Chino Hills, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:09
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Job Description
Join JPMorgan Chase's Risk Management and Compliance team, where your expertise will be pivotal in maintaining our strength and resilience.
You'll be tasked with anticipating emerging risks and using your judgement to address challenges impacting our company, customers, and communities.
Our culture encourages innovative thinking and challenges the status quo, striving for excellence in all we do.
As a Risk Management - Risk Reporting Associate within the Risk Reporting & Middle Office (RRMO) team, you will play a crucial role in producing periodic Market Risk reports and metrics, including regulatory reporting.
You will identify opportunities to automate manual processes, proactively address control gaps, and develop new reports to meet internal or external requirements.
You will collaborate with cross-functional teams and contribute to key business decisions and change efforts, while effectively communicating with executive management and peers.
Examples of the group's work include the preparation of periodic overviews of Firmwide VaR and Economic Stress Tests results for the Firm's Board of Directors.
In this role you will produce daily, weekly & monthly risk/ financial overview reports, report the Firm's external disclosures includes quarterly Press Release, and Form 10-Q/10-K filings.
The group also has project management responsibilities for major projects within and outside the group..
Job Responsibilities
* Production of periodic Market Risk reports and metrics, including regulatory reporting
* Identify and execute on opportunities to automate manual processes.
* Proactively identifying control gaps and improve controls as well resolve issues.
* Develop new reports or metrics to meet internal or external requirements.
* Support the control processes through periodic review of the reports and maintain relevant documentation.
* Partner with cross functional teams and lines of business, mainly Market Risk Coverage, Product Controllers, Technology, Compliance and Audit to collaborate on report production, migration testing, and projects.
* Contribute to the implementation of key business decisions and change efforts.
* Communicate effectively to all levels of executive management and peers.
* Lead multiple projects and reporting needs by working with teams across the globe.
* Create work plans and manage expectations and quality standards for required deliverables.
Required qualifications, skills and capabilities
* 3 plus years of experience in reporting, financial analytics, or similar roles
* Bachelor's degree
* Experience analyzing large datasets with relevant business context.
* Proficient in Excel (e.g., pivot tables, lookups)
* Keen attention to details and self-review work
* Ability to multitask, think independently, and make continuous progress towards meeting business objectives.
* Experience with reporting tools like Tableau, C...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:08
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you play a crucial role in maintaining JPMorganChase's strength and resilience.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Quant Model Risk Vice President in the Model Risk Governance and Review team, you will be responsible for assessing and mitigating the risks associated with complex models used for valuation, risk measurement, capital calculation, and decision-making purposes.
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You'll be at the forefront of innovation, driving continuous improvement in a dynamic and collaborative environment .
This role also provides the opportunity to gain exposure to various business and functional areas, as well as collaborate closely with model developers and users.
You will also have managerial responsibility to oversee, train and mentor junior members of the team.
Job Responsibilities
* Perform thorough reviews of complex credit, interest rate, and equity pricing models, including valuation engines and reserve methodologies.
Analyze the conceptual soundness, model design, and appropriateness of models for specific products and structures.
* Evaluate model behavior and ensure the suitability of pricing models and engines for their intended applications, identifying potential limitations and areas for improvement.
* Develop and implement alternative model benchmarks.
Design and maintain robust model performance metrics to compare and monitor the outcomes of various models.
* Continuously evaluate model performance, ensuring models remain fit for purpose and compliant with internal and regulatory standards.
Recommend enhancements and oversee remediation where necessary.
* Serve as the primary point of contact for the business regarding new model implementations and changes to existing models.
Provide expert guidance on model usage, limitations, and governance requirements.
* Liaise effectively with model developers, Risk, and Valuation Control Groups.
Offer guidance and support on model risk management, validation standards, and regulatory expectations.
* Manage and develop junior team members, providing mentorship, guidance, and support to foster their professional growth and enhance overall team performance.
Required Qualifications, Capabilities and Skills
* Advanced degree (MSc, PhD, or equivalent) in a quantitative discipline such as mathematics, statistics, financial engineering, or related field.
* Advanced knowledge of probability theory, stochastic processes, statistics, partial differential equations, and numerical analysis, with demonstrated ability to apply these concepts to financial modeling and r...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:07
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Gilbert, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:07
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Hampton, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:06
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Auburn, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:05
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Pembroke, US-MA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:02
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III - AWS/Java/Angular at JPMorgan Chase within the Corporate Sector, you will be a seasoned member of an agile team, tasked with designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
Your role involves implementing critical technology solutions across multiple technical domains, supporting various business functions to achieve the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages including Java, Angular or React, Springboot, Microservices, API, AWS etc.
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Exposure to cloud technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:02
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Alpine, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:01
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Tigard, US-OR
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:00
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Join our team at JPMorganChase, where you'll play a crucial role in managing the pre- and post-trading life cycle operations.
Your focus on cash movements, funding coordination, and process improvements will be key to enhancing operational efficiency and driving success.
As a Trade Lifecycle Analyst within JPMorganChase, you will play a pivotal role in managing the operations of pre- and post-trading life cycles across all asset classes, with a primary focus on cash movements in and out of client accounts and preparing funding for managed demand deposit accounts.
You will coordinate with other business lines to ensure proper funding, applying your knowledge of trade lifecycle processes to identify and resolve issues while contributing to process improvements and automation initiatives.
Your success will depend on your ability to actively listen, ask insightful questions, and establish productive relationships with internal stakeholders, as well as manage projects and influence outcomes.
You will have the opportunity to develop your understanding of market products and emerging technologies, directly impacting the team's goals and performance.
Regular guidance and support from more experienced professionals will help you grow in your role.
Job responsibilities
* Manage cash movements into and out of client accounts, ensuring accurate allocation and reconciliation of funds.
* Collaborate with other business lines to facilitate proper funding, ensuring seamless coordination and communication.
* Contribute to the identification and implementation of process improvements, utilizing knowledge of automation technologies to enhance efficiency.
* Participate in projects related to trade lifecycle operations, assisting in the planning and execution stages to meet set objectives.
* Develop a foundational understanding of market products and regulations, applying this knowledge to daily operations and decision-making processes.
* Adapt to tight deadlines by effectively organizing and prioritizing work, while applying a strong logical and analytical mindset to think outside the box and challenge the status quo.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in financial markets and understanding of the transaction lifecycle.
* Demonstrated ability to manage cash movements and coordinate with various business lines for proper funding.
* Experience with process improvement methodologies and automation technologies, with a focus on enhancing operational efficiency.
* Ability to establish productive relationships with internal stakeholders, demonstrating beginning proficiency in stakeholder management.
* Familiarity with project management principles, with experience in assisting with project planning and execution.
Preferred qualifications, capabilities, and skills
* Strong analytical and problem-solving skills, with a background in Economics or ...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:54:59
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both Spanish and English fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
....Read more...
Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2025-09-13 09:54:58
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Rockford, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:54:58
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Rockford, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:54:57
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate within the Discoverability and Shopping Experiences team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Partner within an Agile Product team to maintain a robust backlog and ensure successful end-to-end delivery of initiatives
* Refine Epics into executable Stories, detailing requirements and acceptance criteria for engineering teams to deliver business value in each release
* Analyze and verify business requirements for completeness and consistency, and research existing capabilities to leverage or supplement with new testable requirements
* Collaborate with Digital Customer Experience partners to deliver content aligned with wireframes and approvals, and drive timely delivery by meeting sprint and release goals
* Participate in technical desk checks and User Acceptance Testing, prioritizing and resolving critical defects, and validating implemented features post-production.
* Engage in recurring Agile ceremonies, including daily standups, refinement sessions, desk checks, PO sign-offs, defect reviews, sprint reviews, and retrospectives
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Build knowledge in data analytics and data literacy to support informed decision-making
* Translate business requirements into clear, actionable technical requirements and communicate effectively with stakeholders
* Lead cross-functional te...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:54:56
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Step into the role of a Product Implementation Analyst at JPMorganChase and be at the forefront of delivering top-tier treasury and banking solutions to our valued clients.
Utilize your project management skills to lead complex implementations, ensuring a seamless and satisfying client experience.
This position offers a unique entry point into the Client Onboarding organization, providing ample opportunities for personal and professional growth within a diverse and innovative global team.
As a Product Implementation Analyst within Commercial & Investment Bank, you will be integral to the client onboarding process, ensuring smooth transitions to the Chase banking platform.
Your responsibilities include executing strategic initiatives and projects while adhering to established procedures.
You will perform a mix of routine and semi-routine tasks, focusing on accuracy and adequacy, and use your influence, critical thinking, and active listening skills to resolve queries and escalate unusual situations.
Leveraging data and technology to drive insights and inform decisions will be part of your role.
This position offers an opportunity to develop emotional intelligence and enhance your ability to manage emotions professionally.
Job responsibilities
* Apply developing critical thinking skills to resolve routine queries and escalate any unusual situations in the onboarding process.
* Utilize beginning proficiency in data and tech literacy to analyze and interpret data, providing continuous insights to inform decisions.
* Contribute to the team's efforts by using influence and persuasion skills to establish credibility and trust during the client onboarding process.
* Enhance emotional intelligence by recognizing, understanding, and managing emotions in professional interactions with clients and team members.
* Develop onboarding project management skills under the guidance of experienced VP-CO's (Vice President, Client Onboarding)
* Innovate and explore enhancements in service delivery.
* Handle your own queue of projects, ensure adherence to project methodology and protocols to minimize risk.
* Enhance project support processes and optimize efficiencies.
* Explore creative and innovative ways to enhance project support processes and optimize efficiencies.
* Utilize creative problem-solving and solid decision-making abilities to deliver business-driven results.
Required qualifications, capabilities and skills
* Demonstrated ability to apply critical thinking skills to resolve routine queries and escalate unusual situations.
* Proven experience in using influence and persuasion to establish credibility and trust in a professional setting.
* Beginning proficiency in data and tech literacy, with a willingness to understand new/emerging technologies that impact business.
* Developing emotional intelligence skills, with a focus on recognizing, understanding, and managing emotions in pr...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-09-13 09:54:55
