-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:38
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:36
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:34
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:32
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:29
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:28
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:26
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:24
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:24
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:23
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:22
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:20
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:18
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:15
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:13
-
Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Direct, support and supervise all functions, duties and activities for the Bakery department.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983.
Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fry's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Current food handlers permit once employed
Desired
* High school education or equivalent
* Management experience
* Bakery experience
* Promote trust and respect among associa...
....Read more...
Type: Permanent Location: Glendale, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:12
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:10
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:07
-
Responsible for maintaining lift trucks performing preventative maintenance, repairing mechanical problems.
Troubleshooting and investigates equipment malfunctions.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Knowledge of systems and engine overhauls
* Read and interpret technical documents, manuals and instructions Equipment maintenance experience
* Ability to troublesh...
....Read more...
Type: Permanent Location: Compton, US-CA
Salary / Rate: 33.8
Posted: 2026-05-30 08:44:07
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Deli department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Excellent oral/written communication skills
* Knowledge of basic math (counting, addition, subtraction)
* Ability to handle stressful situations
* Current food handlers permit once employed
DESIRED
* High School Diploma or GED
* Any management experience
* Any deli/retail experience
* Second language (speaking, reading and/or writing)
* ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:06
-
Specific Accountabilities
1.
Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations.
Solutions for voice, chat, and task-based interactions.
2.
Architect, custom CCP, contact flows, IVRs, routing profiles and agent hierarchies.
3.
Develop and deploy custom contact flows and automation scripts.
Configure call routing, queues, and user permissions.
Optimize contact centre operations through data analysis and feedback loops.
4.
Implement real-time and historical reporting solutions using AWS analytics tools.
5.
Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools.
Customize agent and customer experiences using APIs and SDKs
6.Leverage AI/ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7.
Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade and identify problem areas and solve issues in a proactive manner.
Monitor system performance to ensure high availability, security, and compliance of the contact centre infrastructure.
8.
Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues/risks in a timely manner in case of risk to project deliverables
9.
Provide technical support and training to internal teams and end-users.
10.
Document system configurations, workflows, and best practices.
11.
Provide high-level operational support acting as escalation point for work stoppages
12.
Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Qualifications & Experience:
* Degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
* 4+ years of experience in cloud-based contact centre solutions (specifically Amazon Connect)
* Expert in AWS Services and Infrastructure as code
* Deep understanding of IAM
* Deep understanding of securing AWS environments
* Strong scripting or programming skills (e.g., Python, JavaScript).
* Expert with DevOps practices and tools (e.g., CI/CD, CloudFormation, Terraform).
* Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, StepFunction, S3, Kinesis (data/video)(Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront
Individual Competencies:
* Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
* Proactive, methodical and thorough approach to operations management
*...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:05
-
Assist customers and manage cash register.
Maintain neatness and cleanliness of the fuel center.
Recover stock, fill out incident and security reports, and maintain compliance documentation.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Familiarity with industry/technical terms and processes
* Ability to work in a fast-paced environment
* Ability to work without direct supervision
DESIRED
* Any related experience
* Knowledge of company policies, procedures, and organizational structure
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Pump gas
* Complete daily tour and inspection
* Fill out incident and security reports
* Clean up fuel spills and complete Fuel Spill Re...
....Read more...
Type: Permanent Location: Virginia Beach, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:03
-
The role of a Deli Clerk:
• A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
• As a Deli team member, you will establish and maintain a safe and clean environment that encourages our customers to return.
• Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
• Most importantly, as a Deli team member you should demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.
What you'll get from us:
Comprehensive Benefits: Healthcare, Emotional, Financial, and More:
• The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans.
• Paid time off such as vacation and sick leave.
• Associates have access to free, confidential financial and emotional counseling through our Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Our Associates save on Kroger purchases, including discounts on Our Brands and more!
• We offer our associates up to $21,000 in tuition reimbursement over their career, through our industry-leading Continuing Education program.
• Come for a Job, Discover a career through an abundance of industry-leading training programs.
For more information about benefits and eligibility, please visit our Benefits Page !
What to expect from our interview process:
1.
Please begin by submitting your application so we may review it; if available, please attach a resume too.
2.
Once we have reviewed your application and/or resume, you may be invited to an interview if your qualifications match our needs.
3.
If Invited for an interview you will have the opportunity to select a convenient time to meet with one of our team members.
During the interview, we will learn more about your background and interests, share more about the Kroger company and the role you are interviewing for, and provide you with the chance to ask questions about joining our team.
About Us:
Every day we open our doors and welcome millions of hungry people.
But they're not just hungry for food.
They're hungry for something that can make their lives healthier, easier, brighter, and a bit lighter.
They're hungry to feel good, do well, to go from anxiety to inspiration.
It's a simple truth that our world is hungry for uplift.
It's a universal need, as powerful as our need for food or fuel.
That's why our Purpose is To Feed the Human Spirit.
Come and join us!
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list.
This document does not reflect all job duties or requirements for every position.
We want the best for our...
....Read more...
Type: Permanent Location: Nampa, US-ID
Salary / Rate: Not Specified
Posted: 2026-05-30 08:44:01
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math
* Ability to obtain current food handlers permit once employed
Desired Previous Job Experience:
* Customer Service skills
* Bakery or Deli experience is helpful
* Retail experience
Essential Job Functions:
• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness.
Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regul...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: 21.26
Posted: 2026-05-30 08:44:00
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Our primary focus is to create an uplifting customer experience through exceptional service.
We are looking for friendly and engaged people who have a passion to serve and Feed the Human Spirit.
Our associates work in different departments in our stores but share a common goal of being friendly and caring to each other and our customers.
From making it right to making connections, we show each other how much we truly care.Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math
Desired Previous Job Experience:
* Customer Service skills
* Retail experience
As a part of our team, you could:
* Assist customers at checkout and bag groceries
* Build attractive displays and stock shelves
* Select and gather products to fulfill customer's online orders
* Prepare gourmet dishes, make artisan sandwiches and serve local and imported cheeses
* Bake fresh breads and cookies, decorate cakes and serve personalized coffees
* Create artistic floral arrangements
* Prepare fresh cut fruits and vegetables
* Cut and serve the highest quality meats and seafood
* Contribute in many other areas to provide extraordinary service to our customers
We are now accepting applications for all positions including cashier, bagger, e-Commerce clerk, grocery clerk, produce clerk, meat clerk, deli clerk and bakery clerk.
We offer our associates much more than just a paycheck, we offer a career with promise.
In addition to medical and retirement plans, we offer paid vacation, life insurance, tuition assistance and college scholarships.
Associates also enjoy flexible schedules, and many associates who begin in part-time jobs choose to grow with us into long-term careers.
If you are interested in becoming a valued member of our team, apply now.
We look forward to getting to know you!
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: 20.235
Posted: 2026-05-30 08:43:58
