Sales Support Administrator

In Schneider Electric everything we do promotes progress and sustainability for all - our colleagues, customers, partners, and the communities and societies where we live and work.

From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in.

Working at Schneider Electric means working toward a cleaner, better world.

You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

Himel is a global lighting and electrical solutions brand dedicated to delivering reliable, user-focused innovations for emerging markets.

Join us as a Sales Support Administrator for Himel, where you will support daily operations such as order management and customer coordination, serving as the bridge between customers, local sales teams, and our back-office team in China.

Be part of a collaborative and growth-driven environment where your contributions directly impact business success and customer satisfaction.

What will you do?


* Manage the order validation and management, including reference and price check, issuing Performa Invoice, Order Acknowledgement, etc.


* Manage the order delivery, including follow-up on order status, obtaining forwarder/payment information in advance.


* Deal with customer enquiries like product availability, inventories, lead time, etc.


* Follow up logistic and commercial complaints (CCMP).


* Prepare Report like by Order& Sales, offer categories, etc.


* Involve in the SIRIM certification process and SIRIM audits.


* Handle the payment tracking (guarantee down payment, collect balance payment, etc.)


* Any other tasks assigned.

What qualifications will make you successful?


* Min Degree in Business Administration or any other related discipline.


* Min 2-3 years in relevant sales and logistic support roles.


* Have a good business acumen sense.


* Have the ability to be flexible and responsive in the demanding environment of a start-up organization.


* Good communication and interpersonal skills.


* Good team player with positive attitude and able to work in a multicultural team.


* Able to communicate in Mandarin (spoken and written) as this role will required to work very closely with China stakeholders (internal/external).


* Strong in MS Office, especially in Excel.

What's in it for me?


* Global Family Leave


* Comprehensive medical coverage for employee and dependents


* Worldwide Employee Stock Ownership


* ...and more!

Let us learn about you! Apply today.

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