Agile Product Owner Director, AI & ML - Evernorth Pharmacy - Hybrid

The role is responsible for setting the strategy and execution plan for AI/ML technology for the Evernorth Pharmacy.

This role will be responsible for leading and overseeing the value delivery of the product portfolio and evaluating market competitiveness/ adoption strategies for emerging AI/ML capabilities.

This role will partner with our pharmacy operations, finance and product teams to go from ideation to business case development, prioritization, portfolio funding, business readiness, technology execution and ultimately - value realization.

This role will also have strong engagement with our broader enterprise AI COE, adjacent AI technology and product teams in Cigna, Evernorth PBS, etc.

for feedback, collaboration, and alignment.

Duties and Responsibilities


* As the Product Owner Director you are accountable for value delivery - own the roadmap for core AI products for Evernorth Pharmacy, balancing technical tradeoffs with customer value.

You'll prioritize relentlessly against business value, define clear success metrics, and ensure capabilities are delivered with quality and speed.


* Lead and oversee AI product innovation - Bridge technical, business, product and operational partners communicating complex technical concepts to both engineers and non-technical stakeholders, ensuring alignment from leadership to frontline users.


* Partner with the Pharmacy Operations and Product teams - deeply understand workflows, challenges, revenue generation, and business needs -translating this into strategy and execution in our solutions.

Working with the team you will demo products, gather feedback, and ensure we're building what truly generates the highest value for the pharmacy.


* Cross Functional Leadership- steer collaboration between various internal/external stakeholders (e.g.

Accredo, Express Scripts, Curascript,Freedom, MD Live and other pharmacy subsidiaries) Interact with and influence internal stakeholders at all levels of the company.

Partner with Pharmacy senior leaders across the organization to shape strategy, develop short and long-term visions and roadmaps, and work with leaders to move from strategy to execution.


* Lead ideation, hypothesis evaluation, and capability/value delivery - for product strategies leveraging AI technologies across Evernorth Pharmacy.


* Market Analysis and Competitiveness - maintain a pulse on the external market dynamics including customer and competitor insights and AI technology trends to ensure the team's strategic framework continues to be market leading in a dynamic, changing and ever evolving AI landscape


* Partner with peers and vendors to evaluate effective tools to increase efficiency and better business outcomes, formulating opinions on where and why these tools will be effective, while formulating adoption strategies.


* Oversee and steer the product development process - ensuring compliance with budget, scope, forecasted value, and initiative delivery ti...