Support Worker

Support Worker

Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan

Permanent, full time (37.5 hpw), rota working

Hartlepool

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

What you’ll do


* Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.


* Customer group - Our customers have multiple, complex needs and we work as a multi agency approach in order to deliver brilliant support 


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.    

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Passion to support our customers to live their best life, working together with an eye for detail 


* Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs 


* To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* We work Monday to Sunday between the core hours of 8am - 10pm.

You will work shifts on a rota basis but will manage your own diary within the service


* Able to use technology to update support plans, complete online learning and to collaborate with colleagues.


* You’ll need an E...