Director, Automation & Systems Integration

About the Role
Hearst Technology Services is seeking a forward-thinking and highly technical Director of Automation & Systems Integration to lead the transformation of our asset management and automation capabilities.

This role goes far beyond traditional IT asset management-it is about building the foundation for a fully automated, AI-enabled future where disparate systems integrate seamlessly, data flows automatically, and manual reconciliations are eliminated.

The ideal candidate is a hands-on technologist with proven experience in integrations, automation, and modern infrastructure engineering.

They will manage a small existing asset management team, but their focus will be on designing and delivering next-generation solutions: connecting critical data sources to our CMDB, developing live integrations, enabling AI-driven automation, and ultimately shaping the roadmap for automation and digital workforce capabilities.

This is a rare opportunity to build the future of IT operations at scale-ideal for an engineer with identity, cloud, or network background who is ready to expand into AI and automation leadership.
Key Responsibilities Systems Integration & Automation


* Design, build, and maintain integrations between CMDB, identity systems, security tools, cloud services, and network portals.


* Evaluate failed/inefficient integrations, perform retrospectives, and recommend scalable solutions.


* Create a technical roadmap for achieving live, automated data flows across the enterprise.

AI & Automation Roadmap


* Drive the adoption of AI tools and autonomous agents for IT operations.


* Partner with our automation team to leverage toolkits and establish best practices.


* Position the team for a future where asset management and governance are fully automated.

Leadership & Stakeholder Management


* Manage and mentor a team of three asset management professionals, guiding them toward higher-value, AI-driven work.


* Collaborate with infrastructure, identity, cloud, and network engineering leaders (primarily Charlotte-based).


* Engage senior executives in Charlotte and New York, providing updates and recommendations on automation initiatives.

Strategic Delivery


* Provide quick wins in asset management automation while building toward long-term AI-enabled capabilities.


* Collect, analyze, and synthesize input from engineering and security teams to ensure the CMDB reflects meaningful, actionable data.


* Own retrospectives on failed initiatives and propose cost-efficient, technically sound alternatives.

Qualifications Technical Expertise:


* Identity Engineering: SailPoint, Okta, or equivalent modern identity systems.


* Cloud Engineering: Azure, AWS, or Google Cloud with experience in integrations and automation.


* Network Engineering: Strong experience with portals, device integrations, and providers (Cisco, Meraki, Palo Alto, etc.).

Required Skills:


* Proven experience ...