F&B - End User Key Accounts Manager

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You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role: EU Sales non-SATA Accounts for F&B and HPC

Drive sales and order growth for Food & Beverage (F&B) and Home & Personal Care (HPC) segments by focusing on non-SATA accounts (e.g., Torabika, Wings, Orang Tua, Sosro, Garuda Food, Multi Bintang, Mondelez) and actively identifying and acquiring new customers.

Ensure alignment with zone (SE) basket priorities and deliver individual performance goals.

What will you do?

Account Management & Growth


* Develop and execute sales strategies for assigned non-SATA accounts in F&B and HPC segments


* Build and maintain strong relationships with key decision-makers at target accounts


* Identify cross-selling and upselling opportunities within SE basket products

Sales & Order Performance


* Achieve assigned order and sales growth targets for non-SATA accounts across SE basket


* Monitor and analyze account performance, market trends, and competitor activities


* Prepare accurate forecasts and reports for management review

New Customer Acquisition


* Identify, qualify, and convert new customers in F&B and HPC segments


* Develop tailored proposals and strategies to win new business


* Build a sustainable pipeline for long-term growth

Portfolio Expansion


* Drive incremental growth in IA (including PA) basket orders for assigned accounts


* Collaborate with technical and marketing teams to introduce new solutions to customers

Customer Engagement & Support


* Provide technical and commercial support to ensure customer satisfaction and retention


* Organize customer meetings, presentations, and product demonstrations

Internal Collaboration


* Work closely with All country channel sales, marketing, national sales, commercial operation, logistic and customer service teams for seamless execution


* Align with regional and global sales strategies for F&B and HPC segments

Key Performance Indicators (KPIs):


* KPI 1: Focus Orders Growth on assigned F&B HPC Non-SATA Accounts (SE Basket) - 20%


* KPI 2: Focus Sales Growth on assigned F&B HPC Non-SATA Accounts (SE Basket) - 40%


* KPI 3: Focus IA (including PA) basket Orders on assigned F&B HPC Non-SATA Accounts - 20%


* KPI 4: In...