Clinical Account Specialist - Puerto Rico, Johnson & Johnson MedTech, Electrophysiology

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
MedTech Sales

Job Sub Function:
Technical Sales - MedTech (Commission)

Job Category:
Professional

All Job Posting Locations:
Guaynabo, Puerto Rico, United States of America

Job Description:

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke.

You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES


* Provide expert clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses regarding all aspects of the company 's systems and catheter r equipment.


* Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings.


* Together with the Equipment Division Team, ensure effective servicing and functioning (i.e.

maintenance, troubleshooting) of products including upgrades of software and hardware, and connectivity with other equipment.


* Create awareness of solutions, provides support during sales presentations and introduce new technology and products in the market to key opinion leaders & Hospital Staff.


* Advances BWI business goals and customer loyalty during the procedure.


* Sought out to provide support and/or train BWI personnel on the use of BWI products for EP ablation cases and all CARTO® modules.


* Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.  


* Conducts strategic product conversations with customers to drive greater utilization.


* Models best practice consultative selling techniques.  Understands competitors' market strategy.


* Stay current on company products' instructions for use, best practices, technical troubleshooting, relevant scientific clinical literature and...