Medical Assistant Team Lead

About Us:

Liberty Resources’ Integrated Health Care is currently seeking a Medical Assistant Team Lead to support our growth and expansion.

Integrated Health Care is a collaborative multi-disciplinary team of primary care and mental health professionals, including social workers, marriage and family therapists, licensed mental health counselors, psychiatrists/nurse practitioners and registered nurses.

Liberty offers a flexible work environment, work/life balance, and positive team experience.

Our employees have passion around the services they provide and our corporate values of excellence and staff support.

We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities.

We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

Liberty Resources is dedicated to providing a wide array of services and supports to help individuals live their best lives.

We value service, excellence, and responsibility, seeing opportunity where others see barriers to success.

We strive to create and sustain an inclusive environment where everyone feels a strong sense of belonging.

 

Position Summary: 

The Medical Assistant Team Lead will oversee the medical assistant staff in a primary care office under the supervision of the Nursing Manager.

This role is essential in ensuring the delivery of high-quality patient care, maintaining efficient office operations, and fostering a culturally competent environment.

The Team Lead will mentor staff, support patient interactions, and collaborate with healthcare providers to enhance overall patient experiences.

Job Responsibilities:

 


* Supervision and Leadership:
Lead and mentor a team of medical assistants, providing guidance and support under the Nursing Manager's supervision.


* Schedule and assign daily tasks to medical assistants to optimize workflow and ensure efficiency.


* Onboard and train new Medical Assistants.

Patient Care:



* Works side by side with Registered Nurse (RN) and Licensed Practical Nurse (LPN) to assist with all responsibilities including phone calls, rooming patients and daily checklists.


* Prepare records from external consultations for provider to review and send to consulting providers for new referrals or diagnostic procedures.

Obtain and send medical records as requested by nursing and/or providers.


* Review schedule for the following day for follow-ups and the following week for new patients, ensure medical records are available for the scheduled provider.


* Facilitate transportation arrangements and communicate with patients in need as applicable.


* Ensure rooms are stocked with medical supplies, forms and educational materials.


* Perform poi...