Client360 Product Manager, Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Client 360, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Develops and execute the overall strategy for C360 data products, focusing on design, usability, and alignment with CIB's business goals, while creating and maintaining comprehensive product roadmaps that incorporate feedback, market trends, and regulatory considerations.


* Becomes an expert in key C360 data product domains (JPMC client data, including definition of a client, contacts, coverage, interactions, financials), understanding how these domains intersect and their temporal requirements, and staying versed in current and evolving best practices for managing and structuring data products and capabilities.


* Gathers and prioritize requirements from diverse stakeholders, including business units, risk management, compliance, and technology teams, and foster strong relationships with internal partners to drive adoption and maximize the value of data products across the organization.


* Collaborates with data product delivery, engineering, data science, and UX teams to define product features, user stories, and acceptance criteria in an Agile framework.


* Guides data architects in defining and refining data product schemas, models, and architectures to effectively support key use cases such as analytics, reporting, and machine learning applications, and implement data modeling techniques that accelerate ML and LLM initiatives to create breakthrough insights and effic iencies


* Measures and drive adoption of C360 data products across the JPMC wholesale banking organization, m...