Medicaid, SME

Position Summary

Provides in-depth knowledge and expertise on Medicaid policies, operations, and MMIS functionality to support system management, compliance, and process improvements.

This role collaborates with stakeholders to identify solutions, enhance efficiency, and ensure alignment with federal and state regulations.

Key Duties and Responsibilities


* Assists the Medicaid Program staff in the management and operation of the MMIS.


* Reviews MMIS issues and helps determine the best solution for resolution.


* Provides guidance and direction for PRMMIS day to day operations and activities.


* Identifies risks and monitors progress of MMIS operations, including Service Level Agreements (SLAs).


* Assist in training Medicaid Program staff to manage and operate key functions of the MMIS.


* Collaborates with stakeholders, including state agencies, vendors, and providers, to improve system functionality and operational efficiency.


* Supports system enhancements, testing, and implementation efforts by providing subject matter expertise on Medicaid program requirements and business processes.


* Analyzes Medicaid policy changes and assesses their impact on MMIS operations, ensuring compliance with Federal and State regulations.

Minimum Qualifications


* 15+ years of relevant experience that demonstrates progressive responsibility including


* 10+ years of experience in a functional and/or operational management role on an MMIS development or maintenance environment


* Consulting level experience with multiple business areas


* Able to excel in fast-paced environment with tight deadlines


* Excellent oral and written communication skills


* Requirement to be at on-site client location 4-5 days a week with 50% travel.

Preferred Qualifications


* Familiarity with a managed care operating model


* Project management experience and PMP certification


* Spanish language competency


* DDI and operations experience preferred


* Knowledge of Medicaid Information Technology Architecture (MITA) principles and framework


* Knowledge and understanding of the Medicaid Enterprise Certification Toolkit (MECT) checklists


* Willingness and ability to effectively engage with people and organizations on a continuous basis



*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.

Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort


* Prolonged periods of sitting at a desk and working on a computer.


* Must be able to lift 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualifie...