Supply Chain Planning Key Account Senior Specialist

Responsible for managing and delivering solutions and services to a portfolio of key customer accounts.

This includes coordinating across commercial, operations, and supply chain teams within CooperVision, and maintaining strong communication with customers through regular face-to-face reviews.

The role involves presenting performance metrics, KPIs, and business analysis to ensure transparency and alignment.

Key responsibilities also include identifying and resolving constraints impacting service performance, leading cross-functional teams to drive improvements, and ensuring smooth implementation of changes-such as new product launches, supersessions, and discontinuations-without disrupting customer service levels.