Control Manager - Trust & Security - Fraud Risk Product Associate

Join us as a Control Manager Senior Associate to lead and enhance our control framework within the Consumer and Community Banking Trust and Security Organization.

This role is crucial in promoting strategic initiatives for fraud and scam prevention, supporting the largest Line of Business at JPMorgan Chase & Co.

You'll be part of a team dedicated to maintaining a strong control environment and protecting our customers and the firm.

As a Control Manager Senior Associate within the Consumer and Community Banking Trust and Security Organization, you will play a crucial role in identifying and mitigating compliance and operational risks.

You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient.

Your work will directly contribute to the firm's success and help maintain our reputation for excellence.

Job responsibilities


* Monitor product portfolio activity and development to ensure compliance with policies and procedures.


* Represent the Control Management organization in key LOB fraud and scam prevention forums.


* Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity.


* Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management.


* Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills.


* Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management.


* Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities.


* Drive continuous improvement in risk management practices.

Required qualifications, capabilities, and skills


* Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing skills equivalent to 3 or more years of proven experience in developing effective control strategies.


* Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem-solving skills.


* Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills.


* Proficiency in creating and delivering impactful presentations and in process improvement and project management.


* Ability to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards.

Preferred qualifications, capabilities, and skills


* Capability to apply AI/ML concept...