Air Freight Supervisor

Title: Air Freight Supervisor

Location: Austin, Texas

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services.

Around 30,000 employees work to ensure we transport our customers of shipments by air or sea.

DGF's logistics solutions span the entire supply chain, from the factory to the shop floor.

This also includes special transport-related services.  

We have an exciting opportunity for an AIR FREIGHT SUPERVISOR to manage and drive performance of a team of Export and Import specialists to ensure customer and operations requirements are met or exceeded.  This position will be based at our Austin, TX facility. 

Key Responsibilities


* Responsible for Air Freight product profitability including continuous improvement processes to increase efficiencies, reduces waste, and improve performance to our customers


* Supervises staff, responsible for hiring, coaching, training, and developing staff.  


* Maintains employee records and completes yearly employee performance reviews


* Assists in annual budget preparation for area of responsibility


* Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators (KPIs)


* Leads related vendors to ensure the highest level of service is achieved as well as assists and answers customer inquiries and other related customer service functions


* Supervise and control ground cost margins and prepares monthly activity / revenue reports.  


* Prepares and provides customers and overseas offices with rate quotations

Skills / Qualifications


* 2+ years' experience in freight forwarding required.  Both import and export experience preferred


* 2 or more years' airfreight leadership experience preferred


* CargoWise software experience preferred


* P&L experience preferred


* Experience with gateways and consolidations a plus


* DG/Hazmat and TSA regulations experience a plus


* Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)


* Strong leadership, communication, and presentation skills


* BA/BS preferred

Pay Range: $72,525.00 - $96,700.00+ (Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and contacts.


* Dental: Optional coverage for preventive, basic, and major services.


* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, p...