Sales Coordinator - Clarion Inn & Suites (Downtown Atlanta)

SUMMARY

Clarion Inn and Suites is seeking an energetic, experienced, and hands-on Hotel Sales Coordinator to join our team! Our success is built on a strong service culture, and our mission is to make a positive and lasting impact on the communities and clients we serve.

We are dedicated to building inclusive communities where everyone feels at home.

We believe in fostering strong relationships, delivering excellence, and cultivating a culture of care and community engagement.

As a Hotel Sales Coordinator, you will play a central role in our sales operations, ensuring that all bookings and events are executed flawlessly.

You will work closely with our campus sales team to drive revenue growth by nurturing client relationships and managing key administrative processes.

Your contribution will directly influence guest satisfaction and uphold our hotel's reputation for exceptional service.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Key Responsibilities:


* Administrative Support:  Schedule appointments and manage calendars; Prepare documents and maintain client databases


* Event Coordination: Assist in the booking process for meetings and events; Coordinate logistics such as catering, setup, and equipment; Ensure high levels of client satisfaction throughout each event


* Sales Support: Prepare sales reports and track key performance indicators (KPIs); Assist in developing and implementing sales strategies; Assist with reviewing and responding to sales leads and RFP’s


* Client Communication: Build and maintain positive relationships with clients; Address client needs promptly and delivers exceptional customer service


* Interdepartmental Collaboration: Coordinate with catering, housekeeping, front desk, and other departments to ensure seamless service delivery

Other duties may be assigned.

Skills and Qualifications:


* Excellent Communication: Strong verbal and written communication skills are essential for interacting with both clients and team members


* Organizational Abilities: Proven ability to manage bookings, events, and administrative tasks efficiently


* Customer Service Excellence: A customer-first mindset with the ability to resolve issues quickly and professionally


* Sales Acumen: Understanding sales processes and knowledge of hospitality industry trends


* Technical Proficiency: Experience with Choice Property Management System (PMS), Choice brand resources, and Microsoft Office Suite

Education & Experience:


* Three to five years of related experience and/or training, or an equivalent combination of education and experience


* Strong background in hotel sales with excellent customer relations skills


* Minimum of 3 years of experience in a similar role within the hospitality industry

Language Skills:


* Ability to read, analyze, and interpret business periodicals, professional journals, technical documents, and government regulations


* Strong writing skill...