Associate Account Manager, Small & Mid-Market Accounts

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the Health Stream team!

All our Health Streamers share a common vision: to improve the quality of healthcare by developing the people who deliver care.

For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth.

Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry.

We provide recurring value and, as a Health Streamer , you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility, encourage collaboration, and commit to growth amongst numerous other benefits! Our thriving culture allows our team members to continuously solve big problems, and we value these contributions.

If you want to work for a company committed to its values and vision, HealthStream is the place for you!

The Team You Will Be Supporting:

At Health Stream we provide healthcare organizations:


* Transformative credentialing


* Enrollment


* Privileging


* Evaluation solutions

We make sure patients receive competent care from qualified people.

As a Health Stream team member, you would help this vision come to life.

We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

As a Health Streamer, you will be

Position Summary

The Associate Account Manager will be responsible for successfully selling the entire HealthStream product suite as an individual and in a Team Sales atmosphere.

These sales processes will be used to meet or exceed sales quota within a specific territory.

This individual must build upon existing HealthStream relationships to broaden exposure and understanding of the value of HealthStream solutions to the client.

This individual is ultimately responsible all elements of the sales process, including an understanding the clients needs and aligning HealthStream solutions to address those needs.

ESSENTIAL DUTIES OR RESPONSIBILITIES (The below listed duties are not all inclusive.

This position must also perform other duties as assigned.):


* Develop, pursue and close add on sales opportunities, targeting each HealthStream offering to each named client, influencing and understanding fit against need and timing of decision.


* Provide efforts and increase customer utilization of HealthStream adopted solutions and services.


* Attend HUG meetings virtually or in person, share best practices, handle escalation / triage of customer issues, or other efforts to manage client participation


* Identify and Qualify Opportunities: Includes aligning HealthStream solutions with clients initiatives, developing deep customer knowledge and relationships, identifying funding source, securing executive team sponsorship, resolving obs...