Commerce Payments, Product Partnerships - Executive Director

The Commerce Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.

We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

As a Partnerships Executive Director in Connected Commerce you will lead the overall management of our wallet and strategic partners within the Commerce Payments team.

Job Responsibilities


* Lead a team of product focused relationship managers managing external key strategic partners (Apple, Google, Samsung, PayPal, FinTechs, direct merchant provisioning, etc.) supporting Commerce Payments (notably tokenization and provisioning)


* Strengthen, manage and report on strategic partner plans/initiatives and overall partner health


* Collaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.) to lead all partnership discussions which influence product strategy


* Lead all partner management initiatives (quarterly business reviews, monthly analytics reporting, monthly billing reporting, overall day to day management); both internal and external


* Lead management of all contractual obligations for contracts with key partners


* Collaborate with Corporate Development on deal structures and terms for joint partnerships

Required qualifications, capabilities, and skills


* 12+ years of experience in strategic partnerships focused in the payments industry


* Experience working in a product focused environment with significant internal and external dependencies


* Experience negotiating commercial deals to support new product initiatives


* Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, interested in product and is a strong relationship manager


* Candidate should have exceptional relationship management skills


* Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution


* Structured thinker, effective communicator with excellent written communication skills


* Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design

Preferred qualifications, capabilities, and skills


* Experience working at or with wallet providers, payment platforms or payment networks


* Experience leading large cross-functional initiatives to drive top of wallet behavior, increase wallet spend, improve token authorization rate and/or reduce token fraud rate

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

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