PAAS Technical Manager - Education

As the PAAS Technical Manager - Education, you will serve as a subject matter expert in premium audit, leveraging your deep understanding of property and casualty industry trends to deliver high-impact products and services to PAAS subscribers.

This includes providing expert technical consultation, developing and managing educational resources, and leading client training initiatives to support premium auditors and underwriters.

This role combines your deep technical knowledge, teaching skills, and passion for continuous improvement in a collaborative, client-focused environment.

If you enjoy transforming complex concepts into practical insights that help others excel, this is an opportunity to make a lasting impact on insurance education and practice.

About the Day to Day Responsibilities of the Role

Content Creation & Maintenance


* Writes, publishes, and maintains PAASbase content including class guides, education bulletins, industry guides, FAQs, and training manuals


* Creates, manages, and maintains content updates for all PAAS provided educational materials and resources

Client Training & Education


* Develops, promotes, and oversees live PAAS training programs - including virtual training, webinars, and in-person seminars and industry meetings - while managing scheduling and delivery across formats


* Delivers both prepared materials and original training content at client locations, industry conferences (e.g.

Verisk Insurance Conference, Auditor Associations), serving as a subject matter expert

Customer Service


* Answers technical consultative questions from premium auditors and underwriters pertaining to rules and classifications for workers' compensation, general liability, commercial automobile, and businessowners lines of business


* Chairs up to two industry panels

About You and How You Can Excel in this Role



* Bachelor's Degree - preferably in Accounting or another Business study; or equivalent insurance experience


* 10 years of experience in premium audit or underwriting - field or management


* Insurance designation - at least the APA designation is desired


* Demonstrated experience in training individuals and the development and management of training materials and resources


* Applies expert level understanding of the principles for classification and rule application for workers' compensation, general liability, commercial automobile, and businessowners lines of business


* Applies critical thinking and inquisitiveness to provide recommendations or ask follow-up questions on complex technical consultative questions from premium auditors and underwriters


* Practices active listening to understand the needs and questions asked by clients


* Communicates clearly, both in writing and verbally, to convey complex ideas effectively


* Demonstrates reading comprehension to interpret technical industry white papers and client inquiries


* Maintains organizat...