Payment Brand Implementation Product Director - Executive Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in JP Morgan Payments, you lead innovation through the development of products and features that delight customers.

As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

We're looking for an experienced and forward-thinking Executive Director to lead our Payment Brand Implementations (PBI) Product Delivery team-a critical function within our Acquiring Product organization.

This team ensures our global acquiring platform is compliant with evolving payment network mandates, accurately implements interchange & fee changes and custom merchant pricing rules, and delivers with speed and quality.

The scope includes managing brand-driven changes from major networks (Visa, Mastercard, Amex, Discover), regional debit schemes (U.S.

and Canada), and emerging local networks like Carte Bancaires (France) .

The team is also responsible for building tools to monitor releases, detect anomalies, and validate changes that impact payment processing and merchant billing.

This leader will oversee a global team of 40 professionals across the US, EU, and India.

A key part of the role is to drive delivery of innovation-by introducing scalable automation, validation, and intelligent processing capabilities that help us deliver faster, with greater accuracy and lower risk.

Job responsibilities



* Lead the global review, decisioning and delivery of payment brand network mandates and initiatives including interchange & fee changes, authorization & clearing changes, new feature launch and data integrity items.


* Partner with internal teams and card networks to manage mandate waivers, assess delivery risks, and prioritize backlog based on impact.


* Ensure accurate configuration and implementation of custom interchange rules for merchants with direct network agreements.


* Drive continuous improvement in the post-release monitoring and validation tools used to proactively detect issues in payment processing or billing outcomes.


* Identify and implement opportunities to automate and accelerate delivery using modern tools and techniques, delivering efficiency by reducing manual effort and cycle time.


* Foster a high-performing global team culture focused on accountability, transparency, and continuous improvement.

Required qualifications, capabilities, and skills



* 12+ years of experience in product delivery, platform leadership, or network compliance in payments, fintech, or acquiring.


* Deep understanding of the acquiring transaction lifecycle-authorization, clearing, settlement, interchange, and billing.


* Proven s...