Compliance Program Officer

The Compliance Program Officer is a vital Second Line of Defense role within the Compliance function of the Enterprise Risk Management department.

The Compliance Program Officer will participate in the execution of the Compliance Program in the areas of issues management, compliance training, risk assessments, new products and services, and third-party service providers. 

DUTIES AND RESPONSIBILITIES:


* Manage the completion and ongoing maintenance of compliance risk assessments and collaborate with management to construct a risk-based framework for the second line monitoring program


* Manage the Issues Management function in the GRC tool for Compliance Management System (CMS) impacted findings including communicating with stakeholders and tracking remediation plans through resolution


* Oversee enterprise-wide consumer compliance training including completing an annual review of the effectiveness of the training curriculum, evaluating courses for content and making revisions where necessary


* Assess the compliance risk associated with new products, services, and third-party service providers through the involvement in the Third-Party Risk Management (TPRM) and Project Management processes


* Participate in the Department’s monitoring/testing of complex laws and regulations to assess the bank’s adherence to regulatory requirements


* Provide training and support to compliance staff in the execution of the monitoring program where necessary


* Collaborate with management to develop and maintain internal compliance department procedures, checklists, and testing methodologies 


* Assist business units with revisions to compliance-related policies and procedures and collaborate with management to integrate compliance requirements into business processes and practices


* Assist in the preparation of well-documented and well-supported work papers and reports for distribution to the Compliance Committee, Enterprise Risk Management Committee, and quarterly meetings with the FDIC, CFPB, Federal Reserve, and MA Division of Banks


* Assist the Director with governance of and revisions to the CMS Program and participate in the development of other compliance-related programs


* Assist with regulatory examinations and internal/external audit requests, including preparing materials, providing responses, and communicating with Examiners and Internal Auditors


* Contribute to education and training programs to ensure business unit employees understand and comply with regulatory requirements


* Actively participate in assigned cross functional teams and bank committees including the Business Unit Compliance Meetings and Compliance Committee


* Enhance knowledge of regulations by attending educational workshops, reviewing professional publications, establishing personal networks, and participation in professional organizations


* Support Management in the execution of the Bank’s strategic go...