IT Technical Director

Description & Requirements

Maximus is seeking a Technology Director to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.

We are seeking an experienced Technology Director to join our team.

Your role will involve overseeing all technology operations and evaluating them to ensure that they can accomplish the goals established by the enterprise and the client.

You will also be involved in providing leadership for both short and long-term planning for all technological innovations, which includes but is not limited to visions, goals, modernizations, infrastructure, staffing, and others.

This position is on-site, five days a week, and requires an active Secret security clearance.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS238, M5, Band 9

Job-Specific Essential Duties and Responsibilities:

- Oversee customer service functions and staff daily to ensure that excellent

customer service is provided to customers and stakeholders.

- Lead a team of cross-functional IT admins and engineers to develop, maintain, and execute key platform initiatives.

- Develop strategies to provide high availability, scalability, and security for the platform.

- Interact with different levels of external and internal customers, providing

both guidance and solutions.

- Manage the assigned team with technological advancements and industry

best-practices through training, quality assurance, conflict resolution,

retrospectives, and others.

- Receive and analyze data forecasts; use key performance metrics to

determine the best resource allocation in support of goals and

expectations, adjust resource allocation accordingly to successfully and

efficiently meet requirements of the company or the client.

- Maintain the overall system architecture, network design, data center operations, operating systems, and more.

Implement best practices for system performance, reliability, and disaster recovery.

- Ensure compliance with industry standards, government policies, and stakeholder expectations.

- Generate daily, weekly, monthly, quarterly, and yearly reports based upon

management request.

- Plays an active role in day-to-day management of operations to be

knowledgeable and aware of all issues, concerns, and requirements.

- Approve timesheets, develop team schedules, manage expectations, and

career goals of the team, and any other assigned duties.

Job-Specific Minimum Requirements:

- Active Secret clearance is required.

- Due to agency and contract requirements, candidates must be U.S.

citizens with no dual citizenship.

- This contract supports systems that require 24x7x365 uptime.

Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule, if required.

- Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer's discretion.

This includes being on-...