Sales Engineer - Services

What will you do?

Deploys all sales actions in order to maximize the installed base services with customers assigned (mainly large Proximity account and Targeted accounts)

The Field Services Outside Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer's electrical equipment installed at the customer's site.

THE OSSR is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.

This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target.

The FSS develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.

Creates FS Service proposals, and close them facing the customer.

He/she interacts with the account manager from the BUs, and also with FS ISSR and FS Operational Marketing.

He/she will have to increase the mix of Service Plans sales as a top priority.


* Develops account profiles and executes the sales plan.


* Applies market and account skills necessary for dealing with specific target audiences.


* Identifies and contacts potential customers or prospects, either existing or new.


* Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)


* Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.


* Provides monthly forecasts and summaries in a timely manner.


* Participates in the preparation of analysis and reports on field service performance.


* Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.


* Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.


* Is "feeding" the Field Services Marketing leaders with Offers feedback and needs


* Educates customers on all SE products and services with special attention on Recurring and digital Offers


* Provides mentoring, coaching and guidance to other sales employees


* Coordinates and/or attends trade shows and marketing/sales seminars as needed

What skills and capabilities will make you successful?


* Inside sales or CCC experience is a plus


* Ability to build a sustainable and reliable relationship with the customer.

The concept of Customer Intimacy is critical in Field Services.


* Excellent verbal and written communication skills including C-level customers


* Thorough knowledge of Schneider Electric ser...