Airfreight Gateway Specialist

Job Title: Airfreight Gateway Operations Specialist 

Job Location: Atlanta, GA 

DHL Global Forwarding (“DGF”) manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at http://www.dpdhl.com/en/career.html 

Major Duties and Responsibilities: 



* Ensure smooth and timely freight process flow 



* Ensure accurate and timely data entry into our operational system 



* Track and Trace Air Export MAWB Files and reporting 



* Ensure export information is communicated to overseas and customers 



* Interact with our (internal) customers in arranging their international shipments, meeting customer service standards. 



* Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved). 



* Meet compliance at all times to regulations internal and external in accordance with government regulations. 



* Understand department process flow, and looking for best practices to improve operational efficiency and productivity   



* Meet KPI standards in accordance with the Company’s procedures 



* Overseas communications, timely responses to emails and requests (internal and external) 



* Escalation of problems to Management when necessary 

Qualifications:



* Experience and Education Requirements 



* 3+ years related Air Export experience 



* Understanding of air documentation process a plus. 



* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. 



* Pro-active, strong organizational skills. 



* Good computer skills (Excel, Word). 



* IATA dangerous goods certification (preferred) 



* Ability to work independently 



* Punctual 

 

Reporting lines: 



* Gateway Operations Team Leader 

Pay Range: $21.32 - $28.43+ (Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and contacts.


* Dental: Optional coverage for preventive, basic, and major services.


* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment oppo...