Support Worker

Support Worker

Gateshead Learning Disabilities: Whitley court, NE9 7LX

Permanent, Full Time (37.5 hpw)

Pay £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As a Support Worker, you’ll be at the heart of supporting our customers who have learning disabilities and mental health needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Support Worker


* Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.


* We support customers to improve their mental health, maintain independence and carry out activities of their choice.


* Supporting a patch area within our services and support our customers within a befriending setting.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for the 5^th Great Place to Work in the UK!

You bring


* Passion to support our customers to live their best life, working together with an eye for detail 


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* You will have some experience in safeguarding, risk assessments, confidentiality, and support plans.


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs 

Our team

You’ll join a small but mighty team who are passionate about what we do! We’re really proud of our team collaboration, successful in supporting customers with learning disabilities and mental health live independently.

We’re a supportive team and have open conversations about the needs of our customers and the service.

Job details


* We work on a rota based just on days, your hours would be 9-5,8-4 or 10-6.

This is Monday-Friday.

You will be required to work 1 weekend a month.

Your weekend hours would be 8-6.

When working a weekend, you would have 2 days off throughout that week plus the Monday after your weekend in.


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* Able to use technology to update support plans, complete online learning and to collaborate with colleagues.


* You’ll need an Enhanced DBS check done and we pay...