Shared Services Supervisor
Title: Shared Services Supervisor
Location: McAllen, TX
Schedule: This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.
About MVM, Inc.
Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values.
Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.
Working at MVM, Inc.
takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally.
We seek employees who are passionate about serving and making a difference in the lives of others.
If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!
Job Summary:
The Shared Services Supervisor supports operations 24/7 and is responsible for the quality of the information entered into the government system.
The Shared Services Supervisor is responsible for the supervision of employees for their department for contract assigned.
The Shared Services Supervisor is also responsible for conducting internal audit reviews to verify the integrity of the information entered and addressing issues with poor data quality for corrective action.
In addition, this position is responsible for ensuring established workflows, policies, procedures and protocols, and technical operational components are performed in their department.
This role is located in McAllen, TX.
Essential Functions and Responsibilities:
* Ensures compliance with the company’s policies and procedures and ensures changes are communicated to the team, as necessary.
* Fosters effective customer and stakeholder relationships, ensuring timely communication of essential information and program changes by MVM leadership are disseminated to the team.
* Implements, monitors, and ensures the effectiveness of the company’s quality control plan and training programs.
Escalates concerns and suggests improvement to the Site Manager.
* Ensures data points collected are aligned with both operational and reporting needs.
* Responsible for verifying data, tracking and updates of information related to the transfer of unaccompanied children and family units by utilizing the government database to capture relevant information.
* Oversees the daily data entries on transportation related activities of minors and family units in our care in accordance with government policies and procedures.
* Collects and evaluates information from government required forms for each trip, to include time of pick up, trip destination, drop off time and verifies information is captured accurately in the company systems.
* Identifies and investigates r...
- Rate: Not Specified
- Location: McAllen, US-TX
- Type: Permanent
- Industry: Other
- Recruiter: MVM, Inc
- Contact: Not Specified
- Email: to view click here
- Reference: R-2500127
- Posted: 2025-02-27 07:21:20 -
- View all Jobs from MVM, Inc
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