Shared Services Administrative Assistant

Title: Shared Services - Administrative Assistant

Location: McAllen, TX

Schedule: Ability to work a flexible schedule, including nights, weekends, holidays, and graveyard shifts to support a 24/7/365 operation.  

About MVM, Inc. 

Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values.

Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.  

 

Working at MVM, Inc.

takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally.  We seek employees who are passionate about serving and making a difference in lives of others. 

 If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!

Job Summary:

The Shared Services - Administrative Assistant supports the 24/7 operation and is responsible for verifying data, entering, tracking, and updating information related to the transfer of unaccompanied children (UC) and family units (FAMUs).  The Shared Services - Administrative Assistant conduct daily data entries on transportation related activities in accordance with government policies and procedures.   This position provides administrative support to the Shared Services unit and ensures information is entered accurately.

This position is responsible for confidential and time sensitive material.  

 

Essential Functions and Responsibilities: 


* Enter, verify, track and update information related to the transfer of unaccompanied children and family units by utilizing the government database (EADM)Enforcement Alien Detention Module to capture relevant information.  


* Enter and update the Transport Log (spreadsheet) daily in SharePoint (live reports). 


* Review correspondence from Command Center. 


* Monitors camera surveillance for the site and vans to ensure contract compliance. 


* Maintain good and professional communication when dealing with the client, coworkers, and managers. 


* Able to manage sensitive and confidential information. 


* Collect and review information from government required forms for each trip, to include time of pick up, trip destination, hotel stay, drop off time and enter information accurately in the company systems.  


* Review records that are incomplete and correct errors.  


* Verify that minors and family units are booked into the correct shelter location, and appropriate milestones are completed. 


* Review correspondence from the Office of Refugee Resettlement (ORR) personnel and regularly check for update in the UC portal, as part of docket management. 


* Review each ORR facility in the Docket Control Office (DCO) has the ICE...