Support Coordinator Flexible Hours

Support Coordinator

Exeter - ETAAS (Exeter Temporary Accommodation and Assessment Service)

Part time, flexible hours (15 per week), primarily evening based 18:00 – 22:30

Pay £12.61 per hour (£24,664 per annum, pro rota) plus Brilliant Benefits including Health Cash Plan!

Home, a place where you belong.

We have a great job opportunity for you to join our newly formed and already well respected ETAAS team, supporting customer rebuild their lives after periods of street homelessness or a breakdown in their current accommodation.

Our specialist evening shifts are designed to support customer engagement could you help plan a quick and healthy meal as a one to one or group activity? Could you support a customer who feels like they are alone in this world and want the care of knowledge that someone cares and they are worth time and support.

Typical day as a Supported Housing Co-ordinator


* Creating support plans with your customers and coordinating a range of different services to support our customers within a multi agency approach. 


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. 


* Attending regular case conference meetings ensuring the team is working collaboratively and utilising all additional support to give out customers the best chance of success.


* Carrying out risk assessments, support planning, goal setting and regular reviews. 


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we're in the top 10 for Great Places to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* A highly organised and practical approach, to deal with housing management queries, personal needs and are confident to work with our contractors.


* Experience in safeguarding, risk assessments and confidentiality, working collaboratively with your colleagues across the organisation, and external agencies.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our Team

You’ll join Calvin our service manager, who joined Homegroup as a night Support Coordinator developing his skills, within the criminal justice sector moving to a Day Support Coordinator role and now is mana...