Housing Concierge Waking Nights

Housing Concierge Waking Night 

Cheltenham, Gloucester, Gloucestershire

Permanent, full time (37.5 hpw), plus the opportunity for overtime

Salary £23,464 per year and great benefits including Health Cash Plan

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us?  We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!

We’re looking for new Housing Concierges to join our growing teams.

Here at Home Group we look after our vulnerable customers, but also those with quite complex care needs.

Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Typical shift as a Housing Concierge


* If you want a quiet and calm (night) security job, then this is not the job for you!


* There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.


* The first line of support for our customers when our wider team or their own support network aren’t around to help!


* You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.


* Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.


* Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Calm under pressure with great communication skills


* You get a kick out of supporting the most vulnerable in society.

You know what’s required to look after the public and our customers too.


* You’re sociable and interested in people and their stories and like getting to know people.

You use your people insights and keen eye for detail to spot changes in behaviour.


* You recognise when things are about to go wrong and are confident intervening in a sensitive way. 


* A team player with the confidence to work alone.

Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll be supported by our Night Concierge Manager – Lucy has wor...