Services Sales Manager - Virtual Sales
For our Canadian Services Sales organization, we are hiring our Futur Services Sales Manager - Virtual Sales.
Reporting to the National Services Sales Director, He/She will be responsible of building and developing a high performing team of Virtual Services Sales Representatives (VSSRs) spread across the country, focused on flow transactional & partner led services business, fully integrated into our Services commercial operating model.
He/She will Lead and drive our team of Virtual Sales representatives to successfully deliver on customer satisfaction, order targets, accurate forecasting & expected business mix with respect to the Strategic priorities.
He/She will partner and create conditions of trust with all sales forces within and beyond Services Business Unit (e.g.
drive transactional & service attachments selling efforts with Products or Channel BUs).
Main responsibilities include but not limited to:
Team Management:
* Lead by example in ensuring safety standards are applied.
* Attract, recruit, onboard, develop, motivate and manage a robust and high performing Virtual Services Sales team while controlling voluntary attrition.
* Manage team skills & behaviors to match business needs and market evolution.
* Drive a lean and agile organization.
* Improve customer facing time (>80% virtually) in his/her team to boost productivity and customer engagement.
Business Management:
* Manage the sales target to achieve expected growth with End Users and Channels.
* Support business and commercial transformation from reactive to proactive & sustainable by leveraging platforming and coverage processes with a strong focus on recurring revenues growth
* Develop Account VSSR profiles, to develop relationships & accounts with their assigned
customers portfolio, and to proactively identify opportunities
* Develop Lead VSSR profiles to manage & follow actively leads & opportunities coming from our different Demand Generation Engines or Sales & Marketing Automation activities.
* Develop and grow key relationships with customers and channels.
* Work very closely with the End User Account Managers, Regional Services Sales & Channel leaders to maximize business opportunities.
* Secure a minimum margin level by leveraging DOA process and margin guidelines.
* Collaborate with the relevant Operations and Tendering Managers to ensure excellent collaboration, margin control and a smooth transition between order and execution phases.
* Digital & recurring offer attachment to drive within his/her team and with customers nurturing recurrent business.
* Ensure effective and accurate usage of BFO by Sales force, monitor pipeline review through BFO dashboards.
* Collaborate with the Marketing function to support growth through data-driven demand generation initiatives.
Qualifications and Skills Required:
* 4 years college degree or equivalent work experience, 5 years tech...
- Rate: Not Specified
- Location: Calgary, CA-AB
- Type: Permanent
- Industry: Finance
- Recruiter: Schneider Electric
- Contact: Not Specified
- Email: to view click here
- Reference: 79639-en-us
- Posted: 2024-11-24 07:00:50 -
- View all Jobs from Schneider Electric
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